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    Phoenix Children's Pediatrics

    3.0 (2 reviews)
    Open 8:00 am - 5:00 pm

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    3 years ago

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    Desert Shores Pediatrics, PC

    Desert Shores Pediatrics, PC

    3.1(109 reviews)
    10.5 mi

    We have gone through a few doctors over the time we have been at Desert Shores Pediatrics due to…read moretwo Doctors moving in the first year we were there. A little disappointing since we liked them and got comfortable with them and had no idea they moved or were leaving until we made our next appointment. Loved Dr Potts all around and Dr Yin was very knowledgeable but now we see Dr Allred whom my son LOVES! I have the typical toddler who cries with any healthcare personnel he sees but he is so good for Dr Allred! She is so sweet, personal, knowledgeable and always takes my concerns into consideration. My son never cries when he sees her and actually looks forward to seeing her! One star removed for the billing area. I have had a few issues with being double billed, having an extra statement that was already paid in office or insurance not getting the correct information so I would get charged for something that I wouldn't have to pay out of pocket. I have had many calls with the office and communication with the front desk and insurance and it's always been cleared up but watch your statements.

    Long story short, 2 year old who ended up having Rhino virus (common cold) comes into the office,…read morestarts coughing, front desk freaks out yells out to mother "is he breathing?!" like she's never seen a child cough and have a red face for a second. Anyway, they rush him back in, 3 people trying to assess him at the same time (NP, MA, random student) sends him into crying and fighting them. He has a cold, he's sick, his breathing isn't amazing, but the stimulation of scared staff members losing their cool didn't make him any better. They want to call 911, because they put him on 1 liter of oxygen. Which brought him to 100% O2 sats BTW. I drove him to the hospital instead of wasting a paramedics time. Reading in the notes, NP Taryn asks MD Holmes if she should call CPS, MD Holmes instructed her if we didn't take the child to the ED like I told her I would, then call. NP Taryn in her own note called the ER and confirmed we were there 30 minutes later, it's a 30 minute drive to the pediatric center, DUHHH. Anyways, I don't believe NP Taryn did the CPS call. I believe the medical director who called us after his discharge to ask us why we were changing pediatricians did after I told her I felt like her staff was scared to treat their patient, and needed the emergency room to do the job they couldn't. Clearly she didn't like that when she tried to throw in my face "well I went to medical school so... blah blah blah". She clearly took that up the rear end and ended up calling on her own accord because well, she's a doctor folks! So unless you want to deal with staff freaking out about basic sick kids, then providers power tripping CPS to your home because they didn't like you pointing out that their staff needs better training, then AVOID. Also they charge ridiculous fees if you miss an appointment, the girl with the red short hair at the front desk is constantly rude to people, and the 80 year old lady at the front desk who assumed the child wasn't breathing because he coughed more than 4 times in a row should probably get some better training some time! I don't thing NP Taryn did a bad job. I think that she should have attempted to treat him more than she did sure, I think she was more prepared to treat him than she actually believed but now after reading through these notes, it's clear that because I was firm on them not wasting resources, identifying that fear in them as providers treating patients and not being afraid to tell that to their boss who again, called us ONLY after hearing we were going to another pediatrician (money hungry creep who doesn't want to lose out on the 4 children I take there) that that's why CPS was actually called. What a joke! BEWARE FRIENDS.

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    East Valley Children's Center - We love Dr. Curran!

    East Valley Children's Center

    4.4(59 reviews)
    5.9 mi

    We have taken our son to Dr Curran and Dr Aaron his whole 16 years of life. They are both top notch…read moredrs and we plan to stay here until our son ages out.

    Our experience at East Valley Children's Center with Dr. Curran was terrible from start to finish…read more The office instructed us to arrive 20 minutes early for paperwork, which we did, only to then wait an additional 30 minutes past our original appointment time. The exam rooms were outdated, with decor and unstable chairs that looked like they hadn't been updated since the early 2000s. When Dr. Curran finally entered, he slammed every door, cabinet, and item he touched, creating a very unsettling environment. He began the visit by asking me how I was doing, but immediately cut me off mid-answer to start another question. During the exam, without asking, he suddenly took a Q-tip and fished out the last of my newborn's drying umbilical cord. Since then, my baby's belly button has been bleeding for over a week. He also referred us to a urologist for a circumcision, saying they would call us, but no one ever did. When we followed up, we learned Dr. Curran had told the urologist our baby had a diagnosis we were never informed of, forcing us to schedule a separate diagnostic appointment before even addressing the circumcision. This was extremely concerning, especially because no one in the hospital ever mentioned this "diagnosis," and a second opinion confirmed there was no issue at all. To make matters worse, when we called the office to report the bleeding and ask about the urologist issue, we were told Dr. Curran would call us back. It's been over 5 days and we never received that call. This has been the worst doctor experience I have ever had. I would never recommend Dr. Curran or this office to anyone.

    Phoenix Children's Pediatrics - pediatricians - Updated September 2026

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