I bought aftermarket wheels for my vehicle and needed a service station to break down old wheels…read moreand mount the new ones They did an amazing job Very courteous staff Vehicle was finished ahead of the time I was quoted and the cost was very reasonable

Had my tires replaced, very nice and professional the lady working the counter was very…read moreprofessional and helpful. This why I come this establishment. Very much recommend

I can't recommend a BMW, but since I'm stuck with one I recommend taking it to Beamer Auto…read more Let's get a few things straight. If you disagree, you're wasting your time reading any further: -BMWs are maintenance nightmares -it's not a matter of "if", it's a matter of "when" and "how bad is it" when you have issues -Dealerships are a ripoff Ok given that, Beamer Auto is the only place I will take my fun but monetary black hole 335 in for service and repairs. The customer service, the honesty, and the quality of work is excellent. If you don't believe me, get an estimate at a dealership when your BMW is out of its joke of a warranty, proceed to cry; then call BMW and laugh inside. Still hate your BMW, but not as much.

Review of Beamer Auto, Aaron Lane, Clinton MD I rarely write…read morereviews, and I especially dislike leaving negative ones, but auto repair is expensive, and it all comes down to trust. I've been taking my vehicles (BMW X5 and Mercedes E350) to Beamer Auto since 2022. Up until recently, they consistently provided good service at a fair price. Unfortunately, my last two experiences have completely changed my opinion. About 8 months ago, I brought in my X5. Communication was poor--I had to call several times just to get updates and an estimate. Since I trusted them from prior service, I gave them the benefit of the doubt and chalked it up to a bad day. This last visit today, with my E350, however, was unacceptable. I emailed in advance detailing the issues and received a confirmation for a 10 AM appointment on Thursday, September 18. When I arrived, the front desk person (Aaron) asked me to repeat everything instead of checking the email. I explained two issues: 1. The driver seat not returning fully upright (a sensor recalibration Beamer had fixed for me two years ago). 2. The passenger side headlight was flickering and going out intermittently. I was told I'd get a call with an estimate. Hours passed with no update. I called around 3:30 PM, no answer, and their voicemail was full. Eventually, they called me back but admitted they hadn't even looked at my car yet. Approx 4:30, I called again, because they close at 5:30. This time, Aaron said they wouldn't get to it that day but promised it would be checked first thing in the morning. The next day, still no call all morning. Frustrated, I drove 40 minutes back to the shop around 1 PM to pick up my vehicle. My car was sitting exactly where I left it. After waiting while Aaron looked at the computer and asking me the same question again about my car, I was told they couldn't fix the seat issue and that I'd need to go to the dealer (even though they had repaired the exact same problem less than two years ago). Then he incorrectly stated it was my driver-side headlight that was bad, when in fact it was the passenger side--the issue I had clearly outlined multiple times. Despite their lack of communication, inaccurate assessment, and the fact that my car hadn't moved, I was charged $158.75 for a diagnostic check. Based on my experience, I don't believe they even looked at the vehicle. After three years as a loyal customer, Beamer Auto has lost my trust and my business. If you're considering them, proceed with caution--buyer beware.

I took my 2002 convertible CLK 55 AMG Mercedes there. They are spectacular. They took care of…read moreeverything. They were professional. They were informative, they were polite and they were reasonably priced. I have been looking for a service station like this. All my life. Thankfully, I found one before I got rid of my car, you can't go wrong. This place is wonderful, and I don't say that lightly. Thank you, Frank, and your crew. I'm loving my fixed vehicle.

My parents owned two benz and both were serviced here. Today I continue to use there service. Did…read morenot try to rip me off and gave good advice as to how to save money, and efficient. Responded to my call quickly, taking my cars there because prices comparatively are reasonable and I trust the owner.

Per the advice of my mother, who was a previous customer, I stopped in for a pre-trip inspection…read morebefore a very lengthy road trip. I was the first to arrive (before the shop opened), as I wanted to be in and out as quickly as possible. The young lady at the front desk assisted me and informed me that the service required full payment upfront. Now, for many businesses, this would be a red flag. But given the nature of this particular establishment, along with its solid reputation, I was completely OK with this. You've heard of "dine and dash," involving people who eat and skip out on their bill, so I'm sure that this business didn't want to deal with people who "drive and dash." Anyway.... The mechanic started working on my vehicle immediately and was extremely thorough. Shortly thereafter, I had the pleasure of meeting the owner, Mr. John, when he entered the sitting area/lobby. I asked if he was the owner because he just had that commanding presence that most owners possess & I wanted to speak with him directly. I informed Mr. John about why I came to his shop and truly appreciated the time and care he put into servicing my vehicle to ensure that it was safe. He told me that he could tell I took care of it, and that for its age, it was in great shape. Mr. John even went the extra mile (see what I did there, haha) and showed me some things that were worn and would eventually need repair. This was great info, not only so I know what to expect for a future visit to my local auto repair shop but also because I decided to have some of the work performed that same day. I felt it was wise to get it out of the way and not have to worry about anything breaking while on the road. Mr. John even told me to call once I arrived at my destination, which further proved that he genuinely cares about his customers and takes great pride in his work. I called the following week and let the young lady at the service desk know that my trip was smooth!

Mr. John will give it to you straight with fair pricing. Originally brought my Audi Q5 in for a…read morecoolant leak. After diagnosing the problem he informed me the cost of repairs would be almost equivalent to an engine replacement. As the issue could be a simple water pump or more complex as a blown head gasket. Needless to say the work was not performed but I appreciated his honesty!

As a new resident of MD. I needed to get my MD Inspection…read more ((I know...only an inspection-right... - no seriously I know auto repair pretty well... I'm just not from MD... I've seen some pretty shady stuff. MANY of todays shops are seriously under trained/uneducated especially on todays newer cars. I say this with praise for those shops with employees that may actually care... The rest of the shops, simply don't care...)) After checking yelp.com with no success, I made a few calls looking for only the most trusted, reliable, and established of shops. Cox's was at the top of the list recommended to my by a local professional. I took my car in without an appointment. Although unable to do it immediately (( not at all that I would expect that)) They simply asked me to come back in about an hour and they'd squeeze me in. Upon my return they promptly test drove and inspected my car in a timely manner (about 45 minutes.) Unfortunately for me, my car failed. ((I actually expected my 14 year old car to fail for some reason.)) The Inspector, Took me into the shop and showed me the exact reason of concern. I promptly corrected the Issue and called back the same afternoon to actually schedule to come in the following morning. Upon the Re-Inspect, I was relieved to learn that I had satisfied Maryland's strict inspection demands. Again, I am pretty well rehearsed in auto repair/service. Shops, Dealerships, and Parts as well, hence my precautionary measures I took to find a top notch shop. These guys obviously know what the hell they are doing. They run an honest operation, and they are not going to molly-whop you for your hard earned cash. Simply put, There are only a few people I will let work on my cars. After seeing these guys in action for only an hour and a half, Cox's Auto Repair is now on my list!

Nb My experience was…read moreok until they tried to feed me a line about my tires being the wrong ones because they didn't have the knowledge to repair what ws broken and sent me on my way with a problem I hadn't had before but they tried to convince me there was no repair possible until I change my tires even though I've had the same ones for awhile with no problems

Bought a new car from a dealership in VA so Maryland Inspection was needed…read more I got the car Friday morning and shot Nick a message and he got me out the way first thing Saturday morning! The shop is clean! The staff is helpful and polite! A1 service there! If I had a car that needed service I'd be taking it in there! Thanks a bunch Nick!

Went in for my CV boot, ended up needing to replace a valve cover gasket. I don't know how but my…read morecar also started making a noise. When I went back to him he told me it was my turbo and it would cost me $5000. He decided rather than fix the cv boot that he'd just fix the axle for $1800. I told my regular mechanic and he screamed. Oh btw, he also charged me an extra $100 to take a look at what I believe he broke, but denied he did. My car never emitted smoke before him but anyone who owns a BMW knows once your engine valve has been opened you basically need to replace the gasket and likely the cover. All that said, I could be wrong and it's all a coincidence. Just go to the dealership and if it's too expensive there find a regular mechanic. DO NOT GO TO THIS GUY!

I've been using Myers Auto for over 30 years. Neal Jr and his crew are the best in the business…read more I have worked with 3 generations of Myers now. They never attempt to sell you more service than you need. I have gone in there thinking I needed several things and they would say "you really don't need all that right now". I assure you that type of service is rare. Seldom do you find that kind of integrity in the automotive industry. Even when I purchased a "new" car I would let them handle all the maintenance during and after the warranty. There is no finer auto repair organization in the Washington Metropolitan area! Russ B.

This business is DISHONEST AND FINANCIALLY PREDATORY- especially when it comes to women…read more Do not be fooled by the positive reviews you see here. To get an accurate understanding of how dishonest and predatory this business is particularly when it comes to women sort the reviews by looking at the lowest reviews. On Sunday, I had my vehicle towed to this shop. My AC had stopped working and after driving for sometime fumes started coming from the front of the car and liquids were dripping from the bottom of the car. When my car got brought in, I called and explained exactly that. They told me it would cost about $67 to do a diagnosis of the issue. The next day, Tim called me and said the issue is my radiator and I needed to replace the radiator. He told me the total cost would be $764. I told him I would call back because I wanted to get a second opinion. I wanted to get a second opinion because this past December I brought my car in to them because my AC/ heater was not working. Then I paid them over $600. Now six months later I was having the same issues. Because I couldn't move the car to another mechanic, I contacted a mobile mechanic. In my messages to the mobile mechanic I said the same thing that I told this business. My AC stopped working and the car started fuming. In the end, I could not coordinate a time with the mobile mechanic due to work, so I decided to go with Myers. The next day I called them to okay the service. Tim now quotes $849, instead of the $764 he originally told me. I explained to him that was not the price he quoted me before. I wrote the price down, but he lied and said it was what he told me. I negotiated the price to $813 because I just wanted my car fixed. I okayed the service after he assured me he did a diagnostic and the issues would be fixed. Of course, I'm thinking the AC would also be fixed. When they called me to say the car is ready. My sister goes to pick up the car and had me on facetime. The very first thing I asked her to do was to check the AC before paying. LO AND BEHOLD THE AC WAS NOT FIXED. When I brought this issue up. They lied that I never mentioned the issue with my AC. We are in the peak of the summer, Why would I not mention my AC not working??? Also, why would I mention it to the mobile mechanic (see my screenshots) and not mention it to Myers, the people who have my car and are fixing my car???? Instead of them admitting their error. They tried to charge me an additional $1000 to fix the AC talking about there is an issue with the AC compressor. So they wanted me to pay a total of $1800!!!! They are ridiculous. Of course I contested this. I called Neil Myers the owner to resolve the issue cordially. To my surprise he started yelling at me and threatening me that "he knows my type" and that if I don't pay in cash I will not get my car. It was so TRAUMATIZING. I never had a business owner speak to me like that, especially when it is THEIR ERROR. The way he spoke to me I was scared because like I said my younger sister was there alone. So I immediately left work to go there myself. Then Brandon (Myers??) got involved and again instead of rectifying the situation and admitting their error also lied that I never told them. So he called me stating the call is being recorded. Then it was clear he was trying to create a recording to cover themselves legally. He also tried to tell me that I needed to pay in cash or certified check before they release my car. I called them out that it is against the law if it was not previously disclosed to the customer. In the end, I paid $749, instead of $813 because Brandon said he would give me a "discount". I found it laughable that he thought that would be sufficient to rectify the fact that I paid $749 to "fix" a radiator that is sold on amazon for less than $99 and my AC is still not working. I don't recommend this business to anyone. Also by the way the positive reviews are doctored. As a first time customer they will harass you for days to leave a review, which I am assuming why so many people feel compelled to leave these 4 star reviews. But trust me don't patronize this business!

I patronized this business for a car inspection and they were efficient and speedy. They were…read moreextremely nice and detailed.

Brought my daughters car here for a MD State inspection. They were courteous, friendly and honest…read more So glad I checked reviews and found this place!