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Philly bride

3.9 (130 reviews)
Closed Closed
Updated a few days ago

Services - Philly bride

Clothing mending and repair

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Meredith D.

Jen was so incredible!! My wedding is only 6 months away and Jen was careful not to pull any dresses that I couldn't get in time (mostly samples) or that were too far out of my price range. Philly Bride was my third dress appointment and I had already found two dresses that I thought I loved, but Jen found one for me that was a combination of everything I loved from the other two and the way she clipped it when I tried it on enabled me to imagine EXACTLY what it would look like on my wedding day! Jen was quick and no frills, but knew what she was doing and I left feeling so happy and relieved! I can't wait for my fitting!!!

Changes in fees/ additional charge email

Honestly my experience with this company was very mixed even before covid threw a wrench into my wedding dress shopping process. Before I spent any money with this company their customer service was good, and I felt supported finding my dress. They have a great selection at a higher price point but that fit within my budget. Once I said yes to the dress things took a turn for the worse. They did get my dress in on time (right before COVID happened), however my appointment to try it on and check that it was as ordered didn't go great; I spent 45 minutes waiting for any service even with my appointment without any explanation as to why/ what I was waiting for (eventually the salesperson did come to help and explained she was with a client who was late but telling me that instead of putting me in a corner dressing area with no indication on when I was going to be seen/ or any explanation until the end would have been appreciated and frankly this is not the kind of customer service one would come to expect when at a boutique of this caliber.) Additionally there was a whole hassle around alterations which, understandably may occur during Covid... that being said charging brides a fee to keep and make alteration appointments that are not part of the alteration costs without much explanation was where I drew the line (I was told multiple things from they had to get a new seamstress and that's where the cost was coming from, to they had an additional seamstress who honors their cost but you need to pay to reserve etc..) and honestly I found this to be a sad money grab when so many brides were struggling as it is (sure overall $25 dollars wasn't a huge amount but when asked where this would go they couldn't answer and said "we're doing it to help you") . Essentially, this seemed shady to me and I ultimately decided to take my dress elsewhere for alterations. Finally, I was able to get my dress, and unfortunately to my dismay it has a bunch/ bundle of unfinished threads attached to the train. Of course, when emailing them about this, I was asked if it was attached to the actual dress, and after clarifying it was, I was ignored for 3 months, and for multiple follow up emails. Ultimately, although they have great products the service goes downhill the moment you spend a penny here, and forutnatwlt there are so many other amazing bridal boutiques in Philly that have amazing customer service and products, I'd recommending taking your business elsewhere if you can.

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6 years ago

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2 years ago

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8 years ago

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8 years ago

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Ask the Community - Philly bride

Review Highlights - Philly bride

We arrived at the store and was greeted by Bethany who offered us a glass of wine (always a great way to start).

Mentioned in 17 reviews

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Sugarcube

Sugarcube

3.5
(75 reviews)
$$$

As locals - hyperlocal, in this case - I'm admittedly grading Sugarcube on a curve. I love having a…read moreshop nearby that offers a nice selection of men's and women's clothing, spanning styles and price points that resonate with both my wife and I. It's a massive store with a lot of merchandise, so you're likely to find something you like if you're in the mood to shop. Even when we haven't wanted to shop, we've found things when just popping in to say hi. You can dress up, or dress down. Shop affordably, or splurge a bit. They've introduced us to brands that we didn't know, and are always refreshing their assortment. As an independent business, they're obviously not getting in a ton of sizes, so as with all boutiques, if you see a piece that you like, you're wise to jump on it at that moment...even if you may pay a premium. A lot of the negative reviews here seems to fall into the buckets of price, assortment, or staff attitude, which may have validity in those instances, but for myself, I've only had great experiences. From the first time I went in when visiting Philly a few years ago to now as a neighborhood resident. The consistent, positive experiences we've had is why we continue to go back and spend the few extra dollars on a piece to support their local business. Plus, the men's assortment usually has things that work with my own style preference (casual, understated, but seeking quality materials and a more tailored fit in the $40-120 range). The women's assortment tends to run a bit higher, but that could just the difference in what my wife and I have shopped there. The staff are always eager to talk to us about their new arrivals, but they haven't been too pushy, thankfully. Regardless, Sugarcube likely has something for just about everyone, and if your experience mirrors ours instead of some of the more negative reviews here, hopefully you'll enjoy shopping there and find that piece you've been searching for! Enjoy!

Saw this place finally closed, thought I left this review years ago but I didn't. I bought jeans…read morefrom them and said I might buy a black pair eventually. The owner kept sending me messages on instagram inquiring if I am going to buy the black denim. I stopped responding and he eventually called my place of work at the time and said I tried to steal something but put it back. I gave this business money and he tried to get me fired from my job. Glad this place is closed, good for that guy!

Charlie's

Charlie's

4.2
(57 reviews)
$$$

Outstanding !! Loooove Charlie's jeans…read more.. Cmon down to Old City if you want the most comfortable & stylish jeans for men .. not kidding here , folks .

Charlie's Jeans is a nice, clean, stylish boutique at 2nd and Market in Olde City. Their…read morespecialty, of course, is designer jeans. They've got Sevens, Joe's Jeans, and many more. They've also got some pretty cool tops and accessories, the displays are well-done, and the sales clerks are friendly and helpful. The only downside of this place is that designer jeans are very expensive. Sevens, I was told by the sales dude, run from about $140-200 each, and I can imagine that the other brands are similarly priced. Needless to say, I browsed the day I was there and didn't buy anything, but I hope to return someday when I have some cash to buy the perfect pair of jeans. Of course, I might be 40 by then and will be too old to be able to pull those cool jeans off anymore... I have one major gripe: I went in while they were having a sale. Everything was on sale EXCEPT FOR JEANS. Since they really are a jeans store, I think that sucks. I'd be more likely to buy a pair of jeans there if they were on sale because you can find the same designer jeans (although not as many styles) on sale at places like Off Fifth or Last Call Neiman Marcus. And I don't think it would kill Charlie's to knock $20 bucks off their jeans now and then. Otherwise, though, this store is really cool.

Philly bride - bridal - Updated June 2026

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