Using Mari Mi Bridal is the single biggest regret I have with my wedding. For those who don't want…read moreto read a long form essay on the million ways they screwed me over, the summary is that we purchased a dress, including a $200 rush fee for the dress to be ready in June and a $200 fee for the dress to be lined. The dress came unlined approximately 6 weeks later than promised, and Mari Mi repeatedly never returned my calls. They promised in writing to reimburse me for the cost of putting the lining in (I was charged $400 from my seamstress for just the lining issue), but as of this posting they have not despite requests to do so. I went dress shopping in March for my September wedding, and purchased a ~$3500 dress with $200 rush fee and $200 lining fee. I was told the dress would be ready in mid June ( I don't recall the exact date). Mari Mi reached out once to confirm which panels I wanted lined. We agreed to line several panels in the bodice and hips, and they shared a photo of what exactly would be lined. On July 1st, I had not heard about my dress pickup so I called Mari Mi. I was told someone would call me back. No one did, so I called the next day. I was told someone would call me back in 30 minutes. No one did. I called a 3rd day in a row. At that time I was told the dress was late, still hadn't shipped, and I should make a pickup appt for the end of July. They could not tell me why the dress was late, nor did they offer to refund the $200 rush fee. I made a pickup appt for July 30th. Did they call me when my dress actually came in? Of course not. On July 30th I arrived to pick up my dress, and the dress was unlined in ~6 of the 8 panels we agreed to (depending on how you count the panels). I brought this up to the sales associate, who said she would reach out to her boss. It was honestly very upsetting as I already had a horrible experience with them, and when they finally delivered the dress it was so far from what we had agreed upon and I had very limited time to fix it. The dress has several see-through mesh areas including deep in the hips, and I would feel very exposed if I was getting married in it unlined. Genuinely, I would not be able to wear underwear as the side straps would be visible with the cutouts. At this point I went to their website and submitted a complaint. The owner offered to "pay" for the lining in alterations (though we had already paid for the lining when buying the dress.) The next day I went to my alterations appointment with my seamstress and explained the situation. They needed fabric from the dressmaker to line the bodice in the areas Mari Mi had failed to line, so they called Mari Mi. I could not hear the exact conversation, but the account from my seamstress was that Mari Mi only offered to line the bodice in the fabric from the skirt, which was simpler fabric that did not match the bodice as the bodice had a lace layer. My rockstar seamstress was luckily able to procure the correct bodice fabric on their own. My seamstress charged $400 for the lining to be put in after the fact as they had to buy fabric+shipping+labor, and I overheard that Mari Mi were being super rude to them about the cost. It was actually originally $500, but my seamstress gave a discount as a courtesy to Mari Mi. Again I had paid $200 to line the dress originally and Mari Mi did not check it when it arrived and handed me an unlined dress. It's not surprising to me that it would cost more to put in during alterations than when the dress was being made. Ultimately, if you want a bridal shop that will return your calls and deliver the dress you agreed to in the timeline you agreed to, consider going anywhere else. And again, as of this posting Mari Mi owes me $400 for lining (and arguably $200 for the rush fee) that they have not paid and instead have ignored my emails requesting to be reimbursed as they promised in writing to do.

I had the BEST experience wedding dress shopping at Mari Mi Bridal. My consultant, Alicia, was…read moreknowledgable and friendly. When I checked in and filled out the bridal questionnaire, I forgot to tell her what designer I was most interested in. As we were browsing the dresses, I stopped her to let her know and she said she had already pulled a TON of dresses from that designer! It made me feel comfortable and confident that she knew the exact vibe I wanted to go for. Dresses in many different price ranges, and they are so respectful of your budget. While trying on dresses, she was extremely knowledgable about adjustments that were available for each gown (linings, sleeves, bustles, etc.). Different from many other bridal shops in Philly, my crew and I were able to browse the racks ourselves, and pick a few dresses to try on in addition to the ones Alicia pulled for me. The appointment was 90 minutes, so I really felt like I could take my time, have fun, and see which gown really spoke to me! When I got overwhelmed, Alicia was so helpful and made sure we slowed down - she even offered me chocolate and some words of encouragement! She really was the best, and I'm so happy I ended up getting my dress here. Would ABSOLUTELY recommend to all brides!

My sister and I both have now tried on dresses here and just had a great experience both times. The…read moreshop is clean, the dresses are in good condition, staff was awesome. Most of their dresses fit/ were close to fitting me as a plus size- so it was great to actually get to try things on and not just have to imagine what they would look like on me. They have multiple designers, plus a good selection of veils and jewelry. We went at an odd time so we got to have the place to ourselves which was just extra nice. Ruchi was really helpful, let us browse and then pulled things based off of details she noticed I liked. She was supportive but not over bearing. Would definitely recommend !

Where do I begin? I booked with Laura & Leigh upon recommendation from a family friend. Then, I…read morerealized one of my besties got her dress here too! I am really self-conscious about my body so I went into this experience with a specific idea in mind to help me feel my best. Our appointment was with Natalie who is incredible and really put me at ease. She (and my mom) encouraged me to try a different silhouette which I surprisingly loved! My dream dress ultimately ended up being one that Natalie picked from the rack, which perfectly combined the elements I originally wanted, with the new features I learned that I loved that day. I brought my 2 aunts, mom, and mother-in-law, and I'll never forget the moment they all gasped and "aww-ed". We had found THE dress!! I would recommend this to any bride especially one that is a bit unsure. You are in excellent hands here.

From start to finish, working with Priscilla Costa Bridal was a breeze!…read more I was concerned about finding a seamstress who was familiar with wedding gowns and when I came across this business I was thrilled. From the first interaction, lines of communication were open and she was honest and upfront about her services and pricing (which was very reasonable). I had 2 visits - the first was to discuss what I needed altered on my wedding gown and the second was to try on the dress after the alterations were complete. My dress was perfect and they even steamed my veil for me! Transparent pricing, great customer service, and great work are what I received when working with this small business owner. I will be working with them for all my formal gown alterations in the future!

Writing this review is long overdue. After purchasing my gown in another state, I wanted to have my…read moredress altered locally near my home. I was so excited to find Priscilla's bridal alteration shop while doing my research. My wedding was July 2017 and Priscilla was so helpful throughout every step of the process. Her bridal shop is absolutely stunning and she was a joy to work with. My dress was very detailed with Swarovski crystals throughout the bodice. Priscilla took great care of my wedding dress and made sure it came out exactly how I dreamed it would be. Thank you so much for everything, Priscilla!

I recently went wedding dress shopping with my friend, and I just had to leave a review for Kye…read morebecause she made the entire experience unforgettable. From the moment we walked in, Kye was so welcoming, attentive, and genuinely kind. You could tell she truly loves what she does. She paid attention to every detail, listened carefully to what my friend wanted, and made her feel so comfortable and special throughout the entire appointment. What stood out the most was her energy, she was happy, patient, and so personal with us. It didn't feel like just another appointment; it felt like she was truly invested in helping my friend find her dress. This was such a meaningful experience, and Kye played a huge part in that. We're so grateful for her and would absolutely recommend her to any bride looking for a supportive and joyful dress shopping experience!

I had such a wonderful prom dress shopping experience thanks to Jenna Ginty. She was incredibly…read morepatient, kind, and understanding throughout the entire process. Even when there were a few complications and things took longer than expected, she stayed calm, supportive, and helpful the whole time. When I came back the next day, she was just as welcoming and caring and made sure I still felt excited and confident about my dress. Her kindness and patience truly stood out to me and made the experience so much more meaningful. I'm very grateful for all of her help!

A Philadelphia-based boutique in the Fishtown neighborhood. Happened upon this clothing shop as I…read morewas walking by and had to drop in to see what unique pieces they had. The curated selection here are made from independent and local designers. I don't like to shop at department stores and always prefer small shops like these. You never know what cool a$$ one-of-a-kind pieces you might find. Kelly greeted me warmly and asked me multiple times if I needed help. Even when I was in the dressing room she called out to me to ask if everything I got was fitting well. Here is my fashion advice...always try on the pieces, even the one you are hesitating on. One of the tops I was questioning turned out to be the one I loved the most. When I told Kelly that I am always on the hunt for sheer tops, she showed me a few other pieces on the rack. She even showed me one of the tops she was wearing on her iPhone to give me a visual. Lol. I found the top I wanted for an upcoming concert...Cannons. Since leaving the store I am feeling regretful that I didn't get the leather belt and bag that I kept eyeing. That bag was sick!! But I will definitely stop by again in the near future. Note: there are also tons of handmade one of a kind jewelry and homemade items like candles, etc.

This store is beautifully curated and well priced. It's filled with gorgeous clothing for all…read moreoccasions.

Nadine was incredibly patient, kind and supportive in finding a dress. We got an amazing dress at…read morean excellent price. Grateful for the experience !

If you're looking for any kind of dress, I would NEVER EVER in a 100 years go back or give business…read moreto The Cove Bridal Dress Salon. The owner of the store is nice at first, but if a problem occurs she will not think about her customer at all. All she thinks about is the money. The seamstress is awful. She will mess your dress up. She's so nasty and rude and it's ridiculous. My dress was supposed to be hemmed in the front ONLY, but the seamstress cut the entire train off of my dress. My dress was messed up not once but TWICE. I called the owner explaining to her that I shouldnt be responsible for the remaining balance of $130 because of the horrible customer service and my dress being messed up several times. This small boutique is not the way to go because it will just cause you stress in the end.

The experience of shopping was super fun. Tons of outfit options with lot of colors, prints,…read moreglitter,and embroidery. Definitely didn't let us leave without being completely decorated with jewelry that was beautifully color coordinated. Being dressed and color matched by her was so much fun as if I and my friend were family. Every moment became a girls girl moment, and Srividya was super educational about how to pleat and drape and when to wear what outfits for my friends wedding. Highly recommend her for the experience!

We were incredibly disappointed with our overall experience. Unfortunately, the level of service…read moreand professionalism we encountered fell far short of what we expected. We began with such excitement among us and brought a bridesmaid, grandmother and it was such a bummer of an experience. We paid for the extended time with Champagne (which was never opened).... Here is why it was horrible customer service.... From our very first appointment, there was significant pressure placed on my daughter to purchase a dress immediately. While the consultant did listen to her preferences and selected several beautiful gowns for her to try on, the sales environment felt overwhelmingly focused on securing a purchase rather than allowing her the time and space to make a thoughtful decision. Now we understand why.... While we were purchasing the dress and after, my daughter expressed uncertainty. Within an hour of leaving this place, I called to explain that she was still on the fence. At that point, the dress had not yet been ordered or fully processed, but our request was met with an immediate and inflexible refusal, by the owner. While I understand and respect that stores must have policies, the response lacked empathy and any willingness to work with us. The salon's policy of offering only store credit and no returns left us feeling trapped in our decision rather than supported through an emotional and significant purchase. We were ultimately left with store credit and a great deal of disappointment. They threw in a very small credit towards alterations - once again locking us in... Unfortunately, that was only the beginning... Another frustrating aspect of our experience was the alteration appointments. For every visit, we were required to wait outside until the exact appointment time, regardless of the weather. We stood in pouring rain for one appointment and 90-degree heat for another, despite staff being inside, watching us, and a waiting area sitting empty. On one occasion, Lana, who handles alterations, saw us standing in the rain and kindly invited us inside. Her thoughtfulness and courtesy stood in stark contrast to the rest of our experience. Unfortunately, the appointments were rarely on time. During one visit, we waited 13 minutes outside and then another 25 minutes inside before being seen. The atmosphere among the staff was also disappointing. There was a noticeable amount of gossiping and whispering within earshot of customers, which felt unprofessional and uncomfortable. It often seemed as though conversations with clients were being forced out of obligation rather than stemming from a genuine desire to provide exceptional customer service and create a positive experience. Choosing a wedding dress should be a joyful, memorable, and special experience. Sadly, our experience was marked by pressure, inflexibility, and a lack of customer care. We remained polite, friendly, and accommodating throughout the process, which made the experience all the more hurtful and disappointing. The one bright spot was Lana. Her alterations work is exceptional, and she consistently demonstrated kindness, patience, professionalism, and expertise. She provided the level of care and attention we had hoped to receive throughout our entire experience. Thank you, Lana, for your outstanding work and compassion. Congratulations to the store for hiring ONE exceptional person. My advice to brides - go some place else. I love supporting small business but will NEVER recommend this one to anyone who will ask me my opinion.

I had the most incredible experience wedding dress shopping here with Yoko. I went in with a…read morespecific vision, and she truly took my ideas and ran with them in the best way. She listened carefully to what I liked and didn't like, and every piece she pulled felt thoughtful and in line with what I was looking for. Yoko is incredibly talented, honest, and easy to talk to. She also made sure everything stayed within my price range, which I really appreciated. I could not be happier with the end result and would absolutely recommend her to anyone looking for a wedding dress. My goal was to only go to one store to find my perfect dress and Yoko made that happen for me!