Great work very knowledgeable and professional and he fixed the problem I would recommend him 100…read morepercent thank you ... Anthony

Anthony did a fantastic job replacing our old water heater with a new on-demand system. Clean work,…read morewell done. will definitly use him again. Dan

We reached out for service in the morning because our thermostat dropped working. They were able…read moreto provide service the same day. It was during a heat wave so to have a same day call was fantastic. Add to that, they were courteous and the communication was ongoing throughout the day. Highly recommended!!!

I was completely satisfied with the service Andrei provided. He was very professional, honest and…read moreforthright. He was able to diagnose and fix the issues we had with our ac units when the company who installed them would not. I highly recommend his services.

Jason was very nice and completed the task of cleaning all 5 of my split units inside and the two…read morecondensers outside. The price was fair (middle of all quotes I received). He didn't try to sell me anything and all units are clean And in working order. He left the work area clean as well.

Repaired a broken pipe at a fair price. Can't beat it. Very responsive and explained every step of…read morethe way.

My experience was a great one. Responsive, fixed the problems same day, even though it was more…read morecomplicated than we anticipated. And a kind, nice man.

Very expensive. Didn't give me an estimate and I didn't think anything of it because he was a…read morelongtime friend of a member of my family. Took the complete toilet apart and charged me a very large amount. I could have put in a complete new toilet for one quarter of what he charged me. Would not recommend.

Mike is professional, polite, and thoughtful. He responded promptly and showed up on time…read more I had him install 3 toilets. The major work was done the first day, and he came back the second day to seal them -- giving it time to check for any leaks first. After the job was done, the space was left clean and tidy. He was also thoughtful enough to work around our sleeping baby, and he reinstalled one of the old toilets so the family had one to use in the meantime. He handled the toilets carefully while moving them.

I am extremely disappointed with the lack of professionalism in handling a recent service request…read more I experienced a pipe burst and contacted Michael at 2 pm. He informed me that he would arrive after 7 pm. I, as a service technician myself, prepared everything and ensured that all necessary steps were taken for his arrival. Despite not receiving a specific time, given his previous work at my home, I decided to give him the benefit of the doubt and hoped for a prompt arrival. However, waiting for 7 hours without any updates was frustrating. It is crucial that when committing to a time, an exact time is provided, especially for emergency calls. While I have no complaints about Michael's work quality and pricing, the significant delay and lack of communication were unacceptable. After finally receiving a message stating he would arrive at 10:30 pm that evening or 4:30 pm the following day, I have decided to sever all ties with Michael and will not be recommending his services to others. Punctuality and clear communication are non-negotiable for me, and I expect the same level of professionalism from service providers

Jonathan is amazing! He installed a complicated kitchen sink with hot water tank and high end…read morefaucet. He also installed my brass bar sink and faucet. Highly recommend. Easy to communicate with and very nice guy!

Jonathan installed our food disposal and handled everything end-to-end at a very fair price. He…read morealso installed a smart toilet for us and that project hit a few unexpected snags, but he worked through it and wrapped everything up cleanly. Very friendly and great attitude!

I had a leaking toilet emergency in Jersey City this morning and called Roto-Rooter because I was…read morecompletely out of my depth and needed professional help. I explained multiple times that I'm a renter, that I was panicking a bit, and that I genuinely did not know what to do. Instead of helping, the woman on the phone told me they wouldn't be able to assist because I'm a renter and because my building has maintenance/property management. She even incorrectly told me "that's what your lease says," which was not true. My property manager had already told me I could handle the repair and deduct the cost from rent. What frustrates me most is what happened next: I called Dr. Drip Plumbing & Heating, and the VERY FIRST thing they did was calmly explain how to shut off the water to stop the leak immediately. Roto-Rooter never once mentioned this -- despite knowing I had no idea what I was doing and that water was actively leaking. That basic advice could have saved me a lot of stress in the moment. It really felt like Roto-Rooter only cared whether they were getting paid, not whether a stressed customer actually needed help. Meanwhile, Dr. Drip Plumbing & Heating immediately treated me like a human being and helped me solve the immediate problem before anything else. If you're in Jersey City, I'd strongly recommend supporting a smaller local company that actually cares about people.

Do not go by the ratings even 2.6 rating on YELP is over-inflated; I would have given -100 if I had…read morethe option. My experience with Roto-Rooter in Bucks County has been beyond frustrating and completely unacceptable. We recently bought a new townhome and scheduled a set of plumbing touch-ups before moving in -- and we're doing all of this while preparing to move with a 5-month-old baby. Instead of getting help, they wasted days of my time and left us worse off than when we started. They sent three different people, and each time I had to repeat the same scope all over again. First person: I drove ~30 minutes to meet and explain everything. I was told it's a "one-day job," they'd send a technician, provide a quote, and get it done. Second person: shows up and again takes hours just to hear the same list, then says sump pump replacement isn't his area and someone else will need to come -- even though I mentioned the sump pump from day one. Why send someone who can't handle what was clearly stated upfront? Then the third technician came and took three days, and somehow managed to make previously functional bathrooms unusable. He recommended replacing the pipe to the toilet tank, we approved it, and then he told me the new valve is leaking and that now a "soldering expert" is needed. After that, communication basically stopped. I even got a response implying he's "trying" to arrange someone but management isn't listening. That's not my problem -- I hired your company to fix plumbing, not to watch you internally argue while my home becomes unlivable. On top of that, I asked him to replace the bathtub faucet because it was old. He installed one that doesn't even have a working shower diverter / pull feature to switch water to the shower. It's shocking. We are moving this coming weekend and we may be moving into a home without working toilets and without a functioning shower because of their work and lack of follow-through. I will be uploading pictures/screenshots of my text conversations with them shortly. Save yourself the stress, wasted time, and money -- I strongly do not recommend.

We all just endured one of the toughest heat waves in a long time and of course my central Air…read morebroke down so I called Dave and Multitemp and he squeezed me in day of and had to replace a couple parts but had the unit back up and running in a couple hours. Emphatically 5 star business. A company we have relied on for 20 years but this week really came through for me.

From the owner: We’re a trusted local heating and cooling company specializing in repairs, installations, and…read moremaintenance for furnaces, boilers, and air conditioning systems. Whether it’s a quick tune-up or a full system replacement, we provide honest service, fair pricing, and reliable results. Call us today at 973-768-7234

We would happily call them again for any water heater problems. Patrick arrived on time, was…read moreprofessional, and pleasant to deal with. He answered our questions and fixed our problem.

A new water heater was installed within five hours of us making the first call. Thank god we have…read morewater now. Thank you!!!