Our hot water Heater went out over the Easter Weekend that left us high and dry. We contacted Niko…read moreover at Vuksani Service Group on Sunday, was contacted shortly there after and we discussed the details of the Job and the model of the replacement water heater wanted. We set up an appointment for early Monday morning and Niko was there promptly and even made arrangement to arrive earlier than we first agreed upon. Niko arrived on time, reviewed the current installation, provide a more than fair price for the job and once agreed upon, had the model water heater I requested with a service crew onsite within 30 minutes. The job was completed within a few hours and the water heater was fired up without issue. Their crew was professional and respectful and after only a few hours, we had a new water heater installed. They even corrected some faulty plumbing mistakes made by the last "plumber" that installed the prior water heater. Niko returned a bit later in the day to inspect the work done by his crew and to sign-off on the job. These guys are my new go-to plumbers for my house in Queens, NY. Prompt, courteous, a skilled, professional team and a great price. That is a combination that is hard to find these days.

My water heater was 25 years old so when we saw water coming out of the bottom I knew we needed a…read morenew one . Guess where I looked ? Yelp of course ! The recommendations were looking good so I called Vuksani Service Group ! They were at my house the next day, very nice guys they took the old water heater out which looked very difficult to do because my stairwell is narrow and it was heavy and they installed the new one. They offered a discount for a cash payment and to call Nico if there was any problem. I did call about the water temperature being too hot and he texted back promptly with a solution ! I'm very pleased and will be calling them again if needed !

A+ indeed. He's done a number of services for us and I wouldn't recommend anyone else. He came to…read morefix a leak in our water heater (I think) in the middle of the night Christmas eve. Has done ALL our plumbing since. 100-year-old brownstone.

A+ ! We had a burst pipe. He responded to my request quickly, showed up when he said he would,…read morefound the break quickly, and got it mitigated along with a plan to resolve it completely later, all at a fair price.

Probably the worst customer experience I've encountered. Scheduled to make repairs to a damaged…read moreceiling but threw a temper tantrum like a 4 year old. To their defense, they had to deal with management companies that required more approvals necessary but still didn't have to behave like a child. "I don't want to see another email regarding this" is what they said. Lol. They forget we're the clients and their number one job is to make sales.

Daniel and John came within an hour of my request to service my bathtub faucet . They did such a…read moregreat job in replacing the faucet kit and the seats in the valves in order to solve the leak issue! They were great and I would use them again in a heartbeat!

Mike came on time, checked out the situation, cleared the sewer drain, cleaned up after himself…read morewhen the job was done and let me know I had a 30 day guarantee. It was professional and they charged $225 for the sewer which was fair. I would say they deliver and not hesitate to call again.

I called 718 when a tenant of ours had a broken toilet. They…read morewere able to make a appointment for the next morning. They arrived on time. Rich immediate identified the problem, he had the new part he needed in the truck and put everything in place. All of this in 30 minutes

Excellent service and communication throughout. Max responded promptly to my Yelp request and…read morescheduled Oleksandr for a next-day visit. Oleksandr was extremely knowledgeable and fixed our heating issue quickly. I highly recommend this company. For context, we had hired another HVAC company two days earlier, and they were unable to diagnose or resolve the problem.

Our AC went out during the spring, which is what prompted us to call Airnizer HVAC--and I'm really…read moreglad we did. They came out quickly, were very responsive over both phone and email, and handled everything in a professional manner from start to finish. Their pricing was reasonable, and they were upfront about costs. They diagnosed and solved the issue swiftly, which was a huge relief given the heat. They also made sure to provide a COI, which we needed for our building, and they accept multiple forms of payment, making the process easy. Overall, a smooth, efficient experience. I'd highly recommend their services.

First, if you hire Chris, be sure to have cash on hand or in the bank to cover the cost. He doesn't…read moretake credit cards as folks have burned him in the past, filing fraud charges with the card companies to get out of paying after he's done the hard work. He deserves to be paid! I had a leak in the basement of my parents' two-family house that I couldn't sort out. They're gone, but I'm still in the upstairs apartment. Kept finding puddles when I'd go down for laundry. Intrepidus responded to my Yelp request and arrived that evening. Chris worked from 6 until 11pm fixing the hole coming from my parents' bathroom. Great job!

Pilot light went out on our Boiler on Sunday evening, called Intrepidus and they were able to come…read moreby to look into the issue. Chris was able to complete the repair very quickly and my heat was up and running in no time. Appreciate the quick response and fair price. Thanks again.

Id ignore any recent negative reviews. Im a very critical and anal person. Kris is the same way…read moreand he will not leave the job done unless it's done right. That's something you can tell about him pretty quickly. Kris if you're reading - thanks for the great job on both filters.

They could respond when someone requests an estimate for work. Why do they put themselves on this…read moreapp if they don't want to respond?

Prompt, reasonable, and did a great job! Will definitely hire again and recommend to othersread more

I would give no stars if possible. He temporarily fixed my problem only for it to get worse; had…read moreto call him back & tell me that he would have to come again & charge more money. No thank you. Stay away.

This is an excellent company for all your plumbing needs. Our restaurant in Manhattan needed a…read morecommercial water heater replacement. I found this company on Yelp. Bruno called me and came the same day to give an estimate. The next day, he brought the AO Smith BT 80 75-gallon water heater we wanted and installed it very quickly. He also explained in detail how to use it. We were very satisfied with the service and price Bruno provided. This is a company you can trust for all your plumbing work, and I recommend them to everyone. Thank you again, Bruno!

Quick response provided a quote after I sent a video of the issue with no hidden fees, and the…read moreprice was fair. I hope the company continues to maintain this quality of service and reasonable price.

Used Tom's Plumbing to fix leak and change strainer on kitchen sink. Also had rusted pipe and…read morechanged trap on bathroom sink. Justin did a great job, he was friendly, knowledgeable, quick and honest. The cost was reasonable. I reccomend Tom's Plumbing & Heating highly. It's great to find such a company these days.

BLUF: Knowledgeable, straightforward, efficient, courteous, expensive…read more A part in our boiler system was starting to go bad, occasionally making sharp noises and leaking lubricating oil. We used Yelp's Projects feature to look for contractors to help us resolve this situation. I added a picture of the part making unusual noises to my Yelp project request to provide some detail about the situation. Tom's Plumbing & Heating Services responded first. From my photo, Justin identified my malfunctioning part as the circulator pump, and after a few questions confirming that nothing else was wrong, Justin recommended that the circulator pump be replaced. He provided two options for circulator pumps, along with web links and total costs for each option, and a web link to my existing circulator pump for reference. I selected a pump with horsepower equivalent to my existing pump. The cost of all parts that Justin referenced were roughly equivalent on Amazon.com. Other vendors requested a complete picture of the boiler system, or had initial consultation fees. The service visit totaled roughly 90 minutes. In that time, Justin: - Replaced the boiler drain valve because it hasn't been used in many years and no longer worked - Drained my boiler - Installed the new circulator pump - Bled (i.e., removed air from) most of my radiators. Justin emphasized the importance of bleeding the radiators, as air in the system reduces the boiler's efficiency. - Demonstrated how to override the water pressure regulator in case of insufficient system pressure. - Pointed out other potential points of failure to monitor in the boiler system -- the water pressure regulator and expansion tank. Overall, we were very happy with the service provided. Thanks to Mike S. for his review, which helped in our selection!