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Phelan, CA

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Phelan Community Services District

1.0 (1 review)
Open • 8:00 am - 5:00 pm

Services - Phelan Community Services District

Water suppliers

Community Service/Non-Profit

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3 years ago

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LifeSource Water Systems

LifeSource Water Systems

(981 reviews)

West Central

We live in Oxnard and have very very hard water. Before installing Lifesource, I had to wrap bags…read morewith vinegar and water in them around the and parts frequently to remove scale. I also had to take apart the faucets and get the gunk off the screens. I would say I had to do every couple of months now after years of Lifesource once a year and it's not nearly as bad as it ever was before. Service calls are wonderful people show up on time know what they're doing fix what they're there to fix and are incredibly friendly. The infrequent need to change the canisters is a real plus. While, you do have to plan for those expenses, they are long lasting. over time it was less that our collective monthly expenses, especially if the maintenance by hand that was required was considered. When we were evaluating the system. It sounded expensive until I did the math on what we were paying for soft water which my husband dislikes the feel of. The difference is immediately recognizable in showers for hair and skin is something far better than I was .expecting. The water coming out of the tap is great! We do have a reverse osmosis for ice. The grey water every two weeks is used for the lawn and outside plants, so no waste and no big delivery trucks on the street on a regular basis. Jonathan our rep is always available and we are very happy with Lifesource!

I'm very disappointed with my experience with **LifeSource Water**…read more Yesterday, I spoke with one of their customer service representatives regarding a water test I had done. **My drinking water was tested specifically for magnesium, and the test result was 450 mg/L (milligrams per liter).** This raised concerns for me about the quality of my water and whether my LifeSource system was addressing the issue. During our conversation, I was told that the LifeSource system does not remove minerals such as magnesium and that I would need a reverse osmosis system with a carbon filter to address the issue. He also mentioned that my refrigerator filter might possibly help. I was also told that the LifeSource system primarily removes chemicals. This information was never clearly explained to me before I made such a significant investment. I was not given a water test before purchasing the system, and I now feel that I did not have all the information I needed to make an informed decision. As a result, I'm back to purchasing bottled water from the store. I recognize that I share some responsibility for not researching the purchase more thoroughly. However, I believe customers should be given a clear explanation of exactly what a water filtration system does and does not remove, especially before making such a large investment. I'm sharing my experience in the hope that it helps others ask the right questions and have their water tested **before** purchasing a LifeSource system. **Make sure you understand exactly what the system is designed to remove and whether it addresses the specific issues in your water.** I wish I had known this before making my purchase.

Professional Pure Water System - The installation of the water system.

Professional Pure Water System

(26 reviews)

Pleasant experience with Professional Pure Water System. Specifically, with Janice and Eric. They…read morehelped me tackle two concerns. One being RO filter replacement. The other being sputtering water from our sink, bath, and toilet. (will continue to monitor the second concern) I will be using Janice and Eric again for their services. Highly recommend

I have been using their water purification and filtration for a long time. Every time they call me…read moreto say that the filter needs to be replaced, I am very active in replacing it. The workers came to the door and said that some machines needed to be replaced, and I was also very active in replacing them immediately. But recently, I called on June 30th and said that the filter needed to be updated, and I immediately agreed to replace it. They came to change the filter on July 1st the next day. After replacing the filter, the worker said that if there was a problem, I would contact them. I said yes. But last night, on August 6th, I found that the bottom of the pool was leaking and the water flowed out of the cabinet. When I checked, I found that a tube of the filter was slowly dripping out little by little. I contacted them and sent them video messages, but they didn't reply to messages and calls. I called them again the next day, and a Chinese woman answered the phone. She said that there was a fee for door-to-door maintenance. I said that it was because your workers did not install it after changing the filter water, and the water was a little flow. If it didn't flow outside, it would not be found. She said it's been a month, because it didn't happen before, and they didn't tell me that there was a deadline. This Chinese woman's attitude is very unfriendly, saying that the machine is old and needs to be replaced with a new one. But the worker didn't say that he needed to replace it. Every time I replaced the filter, the worker would tell me that some of them needed to be replaced, but he didn't say it this time. Now if there is a problem, I will replace it with a new one. And this is because the workers didn't install it well when replacing the filter, so it started to drip. Then she told me that she was driving and it was inconvenient to talk. It's inconvenient to answer the phone. Why didn't you say it at the beginning? I'm waiting for their follow-up now. I'll update...

Phelan Community Services District - watersuppliers - Updated October 2026

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