This is the worst, most incompetent, belabored and arcanely functioning pharmacy I have ever…read moreencountered. As one who works in drug research, has a B.S. in biochemistry, an MPH and knows full well FDA protocols and regulatory standards, I can tell you the head pharmacist, Dennis, operates his business like it's the 1950s. The only reason I came to this pharmacy in the first place was because the particular molecule I needed compounded was out of stock throughout the greater DFW metroplex - another very telling indication of just how inadequate their business model is. If you're the only pharmacy out of, say 25, that has a drug, I'd gather things aren't going so swimmingly. In addition to the aforementioned shortcomings, this pharmacy - unlike any other I've known - doesn't offer a courier nor a shipping service. So, if you live in Downtown Dallas, you'll need to drive 30mi to and from the pharmacy to fulfill your order each time. Equally as fun - because of the head pharmacist's rules and relevant paranoia - if you have a month's supply, you'll be expected to come in TWICE within that month to pick up your script. Super convenient, right?! Oh, and another one of my favorite aspects was the rigidity in which this pharmacist felt it necessary to adhere to arbitrary, make-believe chemical standards. I'm not going to bore you with the minutia but suffice to say, if you know anything about chemistry (acidulants, antimicrobial properties, stability, salts, etc) this guy is doing way too much for too simple a process. "You know you don't HAVE to use saline sol'n, right? You can just use water - the molecule has HCl already in it". He says "Well, per FDA regulations we have to comply to a set of stability standards". I followed with, "oh so then I guess every OTHER pharmacy in the metroplex is just doing it 'wrong'? Are they all going to get 'busted'?! Did you discover some novel chem properties that the rest of the world doesn't know about?". Golly, maybe he'll avoid fines and criminal drug charges AND win the Nobel Prize too. The final kicker though is when Dennis tells me further, they can no longer fill my script because it's in a particular drug class as another medicine I take. Which again is false and an entirely ridiculous statement. Drug classes: opioids, benzodiazepines, dissociatives, amphetamines, anticonvulsants, PPIs, SSRIs, etc. They are all different and - unless you got your PharmD degree in 1985 - not equal and very often non-competitive. Especially when considering dosage and frequency at which these particular meds are filled. But I don't take Dennis for a big picture kind of guy anyhow. The moral of the story, unless it's the last pharmacy on earth, please PLEASE do yourself a favor by avoiding this dinosaur and support one of the many other great, reasonably priced, convenient, practical, and current pharmacies being operated in TX. And even if they're in Tyler and you're in Ft. Worth, they can probably ship your meds right to your front door.

I recently transferred to this location because the Community Pharmacy on Justin Road closed. What…read morea nightmare! Although my husband and I have made it our policy to shop locally owned businesses whenever possible, in this case we will be making an exception and will switch to either CVS or Walgreens.

I highly recommend this independent pharmacy. It's a fast and friendly place, where you get the…read moreopportunity to get to know your pharmacist, Alex, by name. My first experience solidified my plan to never go to CVS or another pharmacy again. We were in and out in under 5 minutes--it's like hitting a small lottery when you have a sick toddler in tow, and I love it even more that he's located directly across from our pediatrician's office within the same building (we go to Richardson Pediatrics). I haven't seen a sign for it from the outside, so it's not obvious from the street. It's located inside a one story brown building on the northeast corner of Arapaho and Floyd, along with a lot of pediatrician offices. Once you step foot inside, you'll see clear "pharmacy" signs. You can tell he's working hard to build his business and to make it succeed by offering services like free delivery within a 3 mile range. He also mentioned if I were in a real emergency and needed to get something filled, I can try calling him, too--something you won't get with the larger pharmacies. A&E Community Pharmacy is the place our family will go from now on, and I hope it succeeds.

Love love love this little hidden gem. So conveniently located next to our pediatrician, and the…read morepharmacist (and staff) is friendly and helpful.

I love going to Super Value Pharmacy as they are not CVS or Walgreens!…read more The service is great and you are greeted when you walk in the door. Very helpful! They offer a much different assortment of medical care goods than other pharmacies. You can find all kinds of natural remedies, medical equipment, bandage and wound care along with products I have only seen online. I love wondering the isles to find the gems I did not know I needed. Their prices are that of most pharmacies. You should shop here if you have not shopped at Super Value Pharmacy in the past.

Saras was extremely helpful fitting my mother for compression hose for an upcoming overseas trip!…read moreThe customer service was amazing and their choices were also great! No need to buy online (and the fitting helps make sure you're getting the right size!). We will be back!

They told me my package was in or at mail box I have a letter from the post office saying it was…read morenot delivered. I haven't received any information about the antibiotic for my acne yet .. do not shop with them

I cannot recommend this pharmacy enough! They are affordable, fast, helpful, and friendly! The…read morecustomer service was absolutely amazing. The staff called me as soon as my prescription was ready and even offered to ship my meds free of charge. I was prescribed a weight loss injection recently and was told by my doctor that long prairie pharmacy had the most affordable price and he was absolutely right - it was so much cheaper than any other pharmacy! If you are looking for affordable medications and good customer service - this is the pharmacy for you!!!

This is an amazing pharmacy! They are compounding our medicine the right way, no short cuts, the…read morebest quality control ever! Met with Jim, he shows me all the new services that will be available in their new address. Beautiful new facility thinking of how to make us healthier and teach the new generation how to do quality products and services! Bravo Jim and team for all you do for your clients and our community!

Update: Received a call from the pharmacy manager and he was very quick to address this issue and…read morestated he was taking steps to make sure it's not a reoccurring problem. Had prescription delivered to my home and the inside of the package where my prescription is, reeks of cigarette smoke. I'm very sensitive to this smell and causes me strong allergies.

Buyer beware! Service is awful. There are real problems occurring here. Although we requested…read morerefills via their number and prescription name our prescriptions were repeatedly wrong. They would not call our doctor for refills but would "without our request" fill prescriptions that had refills and include them in our bag although we specifically stated over the phone 3x I could not take a particular script because it was contraindicated with what I must take. The pharmacist promised to refund $110 rectifying what they did THEN he failed to do so. Additionally their creams clicked out over a month never have the same amount in them or the same consistency. This is the most expensive compounding pharmacy in northwest DFW with the lowest ratings from individual consumers. Go where you are treated honorably and the products are consistent.

My poor kitty was very sick with thyroid problems, but as she got better, she got stronger, and I…read morecould no longer get the pill in her. The vet's office called in a compounded topical medication, but Chewy would take days, and the other area pharmacies that compound said it'd be a couple days as well. When I called here, the very nice pharmacist told me he could get it for me by the end of the day. He actually called early to tell me it was ready, and I could start medicating my sick kitty that same day. Wonderful! The whole place was so nice and caring. I 100% will come back!

Customer service has gone downhill. The only reason I was coming here was because of the friendly…read moreservice. I now get better service picking up my dog meds at the CVS

Preston road pharmacy has great family friendly service. Their staff is professional and they also…read morehave a great gift shop.

I was just here to pick up my monthly medication and the owner actually remembered to mention my…read moreprevious review. No, it wasn't awkward lol. The owner knows my name and remembers me every time I come in. After the last review I went to a local chain and had bad experiences. Long wait times and botched prescriptions led me back to Apollo, who had by this time corrected itself and has better security. I've had zero issues with them over the last five months and not only are they kind, they remember you! Super service!

Friendly staff, convenient location, able to get prescription refills when the big name stores are…read moreout of stock. Would recommend