This place is A-OK! It is good, not great…read more As Lawtons locations go, it's definitely middle of the road. If I were grading it, it'd get a B- for "Satisfactory." If it were a student, it would blend into the background - not outstanding but not under-performing either. Above and beyond? Heck, no! Perfectly adequate is just fine!

This drug store location is my most frequented, simply because its so close to my place of living…read more Besides the factor of convenience, there is nothing about Lawtons to keep me coming back. Its a tidy, presentable store and covers all the basic tidings. Last minute trip? Yes... its the typical drug store to the rescue. With a postal center, medium-sized cosmetics section, pharmacy and all the isles in the between, Lawtons is likely to satisfy most. However, as a reoccurring customer, I've noticed poor, untimely service on more than one occasion. The people at the front cashes always seem to be more than adequate; however, its the cosmetics and postal peeps that have been off their game. I can say with confidence that EVERY time I've browsed the cosmetics section, I've been either blatantly ignored or exposed to loud conversations between staff members. If they, then, see me, and choose to make the effort, its never been with regard. This is a section of a store where people look to employees for expertise, and its just not present here. I've had a few bumps in service with the postal counter, as staff consistently appears stiff and reluctant to serve. The job gets done... but how about a little pep. Not a lot... I realize customer service can be grueling. But could you stop acting like I kicked your puppy? Sheesh. I'd like to see some friendlier service here to back up the convenience. Here's hoping, but I won't hold my breath.

I have been going to this store for almost thirty years, lately I have found pharmacy staff to be…read morerude, inconsiderate and unhelpful. Their online prescription page is impossibly hard to navigate as is their phone prescription renewal system.

Listing says 24 hour 211 says 24 hour pharmacy…read moreCall them . NOT 24 HOURS they are "open til midnight"

Absolutely ridiculous service would recommend going quite literally anywhere else for pharmacy…read moreservices. Pharmacists working July 23 evening lied to me multiple times and would not fill a prescription as promised, flip flopping between what seemed like made up reasons for a simple prescription not being filled. Pharmacists said at 2 times the order was ready for pickup, to which I went for pick up and simply had my time wasted, not to mention was treated as if we hadn't spoken multiple times and with a very bad attitude. Hard to believe how bad the service is here.

I have never had a worse experience at a pharmacy, the staff are non collaborative and have no idea…read morehow to run a business, they leave their patients sitting there with no information! this is why Nova pharmacy is superior! definitely bug pharmacist

Not in the best area and may not look like much once you walk through the doors but this…read morePharmaChoice is a great little drugstore with a good variety of beverages, drugs, snacks, oral care products, etc.. Plus they always have 2 litre cartons of milk for 2.99 which is a great deal. I always stop in here for my tooth brushes, mouthwash and toothpaste as it's cheaper here then at a place like Sobeys. Only really recommend if you live in the area.

Just wanted to thank the kind folks at this location for helping me out of a tight spot. I am from…read moreout of town & in the middle of COVID precautionary isolation when I needed a script filled for an unforeseen illness. 2 large chains actually laughed at me when I contacted. Pharmacare instead sent delivery fellow to pick up health card & prescription. Later returning with card & filled script. Very seamless and caring service while keeping cOVID precautions . Thank you , Kate Nemy

Thank you for the great service you provided, I am new in town and had a few issues with…read moretransferring prescription's and these folks went the extra mile to help me feel right at home. Thank you again ladies.

Surprised this Lawtons is not on the list with the other stores. This pharmacy is one of the best…read moreI have been to. The staff are like family as they help you with your order and remember you and greet you and quick service on top of all that. Friendly staff here all around and very helpful to all your needs. Thanks to my favorite worker there, Brenda, she seems to be the one that always answers the phone when I call and she is fantastic.

The service here is excellent. It's a great neighbourhood pharmacy that has lots of essentials plus…read morea sweet gift section. I get my prescription filled here and am always impressed with the knowledgeable friendly care I receive. Happy to support this place.

Excellent service... I was looking for a knee brace that I…read moreborrowed from a friend and hadworked wonderful for me, I was told to find it here. I went I did not see it, but when I asked them about that particular one , she said "No problem let me double ck to make sure it is available , it was, so they got it for me the next day, they even called me to keep me posted and let me know it was ready for pick up.. " For me customer service is one of the most important aspects when I go to any kind of business.

If zero was an option, Id use it. One in maybe ten visits went without issue. More often than not,…read morehad at least one issue. They cant get out of their own way to help a customer in need.

Awful pharmacy. Not once have they been helpful, correct or polite. They work so slowly and never…read moreget prescriptions or even take down information correctly. I have waited HOURS for eye drops that were sitting there the entire time. Post procedure same thing I have waited HOURS for simple prescriptions. Awful pharmacy. Rude staff. Not knowledgeable at all

I went to spring garden road shoppers at 10 pm today. Staff was very rude. They are telling each…read moreother to do help but no one wants to help. Even one staff was using her phone in the beauty area, when I go near her to ask for help she run away. For 15 mins I was looking for help. Real'y bad service.

What an odd experience. The selection here isn't terrible, and the staff are busy stocking the…read morefloor. The team seemed somewhat perturbed to have people shopping in the store in what is a major tourist area. However, the pharmacy folks were incredibly impatient and rude today. Don't ask them basic questions or prepare to wait before receiving a rude, insulting response. We were asking basic questions about medications trying to avoid HBP impacting drugs. These can be important questions when taking a medication, and we were talked down to and dismissed. I'd be impressed by the amount of contempt thrown our way in a 30 second interaction if it wasn't so incredibly frustrating. Honestly, there are several other pharmacies nearly. I'd choose any of them over this one. Work on the customer service skills at the pharmacy; it might be health impacting!

We were stopping at the gardens with a bus tour and this made a lovely place to pop in for chips…read moreand candy and drinks. My kids always make me get Aero bars from Canada, and they had giant bars on sale here, which was nice. We bought some chips and drinks to eat in the public gardens and that was very pleasant. Everyone here was kind and helpful even to annoying tourists.

This is a new store and I figured a review would help draw people to it, and they could experience…read morethe quality of care I received. I think a lot of folks forget what it's like to be treated like a paying customer and not a loitering pain in the arse. I have special needs that require certain home heath care equipment that simply is not available anymore. I could not seem to get any help when I called many of the pharmacies in the HRM. I am used to being treated in a rather surly manner by pharmacists...especially when asking for the special equipment I need. However; I thought of this place because they're new and home health care oriented. Jacinda is the pharmacist and she is the one who helped me. She did not have what I was looking for in her store, so she called several others for me while I waited. Like my last review of another drugstore, I have to point out the quality customer service. I really appreciated the steps Jacinda was willing to take to locate the equipment I require. She was not able to locate what I needed in other stores around HRM either but she is actually calling the supplier to see if she can't get what I need at her location. (*UPDATE on this...She ACTUALLY did find it and I was super happy, so another star for Moffat's Pharmasave) I'm glad I've discovered not one but two places in the last 3 weeks with people working there who actually care about the person calling, their needs and extending themselves to a standard of customer service that seems to be a dying art in the retail world. Thank you Jacinda. And it was indeed, a pleasure to meet you :j

I have been using Moffat's at Gladstone since they opened, when my previous physician moved to that…read morelocation. It has been a wonderful experience to receive service from the two pharmacists, Leigh and Jacinda (I hope I spelled those right). They are both incredibly helpful and knowledgable. They care about my health and go the extra mile. They have reviewed options for Tier 1/Tier 2 drugs for optimal coverage on my health insurance plan and called my physician to discuss alternate medications. I have learned that building a relationship with a pharmacist over time is incredibly helpful as they follow your care and have so much knowledge about the medications you are on. This pharmacy also offers free delivery if you can't pick up your prescription. I believe they also offer a number of care services for a fee such as flu shots. Even though I have moved to a new physician located on the other side of town and this pharmacy is out of the way for me, I go the extra distance for the quality and friendliness of their service.