This is a new store and I figured a review would help draw people to it, and they could experience the quality of care I received. I think a lot of folks forget what it's like to be treated like a paying customer and not a loitering pain in the arse.
I have special needs that require certain home heath care equipment that simply is not available anymore. I could not seem to get any help when I called many of the pharmacies in the HRM. I am used to being treated in a rather surly manner by pharmacists...especially when asking for the special equipment I need.
However; I thought of this place because they're new and home health care oriented.
Jacinda is the pharmacist and she is the one who helped me. She did not have what I was looking for in her store, so she called several others for me while I waited.
Like my last review of another drugstore, I have to point out the quality customer service. I really appreciated the steps Jacinda was willing to take to locate the equipment I require. She was not able to locate what I needed in other stores around HRM either but she is actually calling the supplier to see if she can't get what I need at her location. (*UPDATE on this...She ACTUALLY did find it and I was super happy, so another star for Moffat's Pharmasave)
I'm glad I've discovered not one but two places in the last 3 weeks with people working there who actually care about the person calling, their needs and extending themselves to a standard of customer service that seems to be a dying art in the retail world.
Thank you Jacinda.
And it was indeed, a pleasure to meet you :j read more
