Phone reservation made for our trip back to Waikiki. Great customer support with delivery and pick…read moreup at the hotel. A transport wheelchair was great for my 91 year old mother. On arrival to Waikiki, customer service called to make sure I had everything needed.

During our recent trip to Hawaii, we decided to rent a mobility scooter for my wife, who has…read morelimited mobility due to issues with her ankles. After researching online, I came across UGo Mobility. Their positive reviews stood out, so I reached out to them directly. They responded promptly, helped us select the right model for her needs, and coordinated delivery seamlessly. When we arrived, the scooter was already waiting for us at the hotel bell desk--ready to go. Looking back, it was easily one of the best decisions we made for the trip. The scooter allowed us to explore Waikiki comfortably and confidently. We attended a luau, enjoyed a show at the Beachcomber, and navigated the area with ease--all thanks to the mobility and freedom it provided. UGo's customer service was outstanding, the equipment was in excellent condition, and the rental rates were more than fair--worth every penny. I wouldn't hesitate to recommend them to anyone needing mobility assistance while traveling.

Approximately about a week ago I drop my Supper Handy scooter to Gammie Homecare for repairs. I…read morewas a little skeptical at first because my scooter wasn't a type or brand that they would normally work on. So I was taking a risk. But low & behold they was able to trouble shoot & find the problem. Im so greatly appreciate of their technician. Much Mahalo.

They have medical equipment and several location. I picked up a front row walker at it's Campbell…read moreIndustrial location. Opened 9 to 5, Monday through Friday.

They disappeared. While I have an open ticket to replace my back and seat of my wheelchair. No one…read moreanswers phones, emails bounce back. I'm disgusted.

Out of business? I've been happy with Access Medical, but…read morethey've run into financial problems and can no longer buy parts from their suppliers. They lied for months saying that Permobil was backordered, then admitted the problem when I needed parts for another chair. They say they are on credit hold with their vendors so you should not put a deposit on a chair. If they go bankrupt before delivery you will lose your money.

Gavin provided great customer service. He took the time to answer my questions and even showed me…read morehis design online. I would highly recommend Gavin.

This review is long overdue! I've been working with this company (Gavin) going on 6+ years now. I…read morefirst called on them back in 2019, for a quote to install a stairlift for our newly purchased home. I got quotes from other companies as well, but ultimately decided on Island Mobility Sol. because they offered competitive pricing, worked with vendors I liked, their warranty/parts availability was attractive and mostly because they were REALLY NICE to work with. They come in, take all your measurements, then order your custom lift. After all custom parts were delivered, they installed my lift in a day. It looks so handsome, and adds a lot of value to our home/property. Since installation, it's required a few minor tweaks and they always answer their phone, come out usually the next day, within a few days. The color scheme blends really well in our home. It's slimline and doesn't take up much space when not in use. After 6 years, it runs like new, and still looks new! We LOVE our stairlift, and feel it's money well spent, NO REGRETS! Don't hesitate to call this company for all your lift needs!

Omg the best place to get your scooter. Very sweet people and very polite.. when I go again I…read morewould be definitely renting my scooters there again

Be us (wife and I). Go on vacation to Hawaii and at airport she slipped and broke her foot…read more Suddenly you need a wheelchair on short notice. Our concierge recommended this company as a place to rent mobility products on short notice for an extended period of time (1 week in our case). We reached out to Best Mobility and heard back immediately. The company was willing to stop by the hotel and drop the scooter off. Prices were reasonable, delivery was easy to setup, and the knee scooter (what we settled on) was delivered on time. Would recommend.

Norm is amazing ! He is exceeding all of my highest expectations. He is totally focused on getting…read moreus the best vehicle to transport our special needs son. Norm is focusing his knowledge, expertise and experience to get us the best possible solution. He is very proactive and responsive. We feel very blessed and fortunate to have Norm guiding through this complicated process.

Very disappointing... this company sorely lacks in customer service, communication and kindness…read more We had to ensure their staff got dropped off at their office when we arrived and departed the island. This was a complete inconvenience and should not have been our responsibility. Also, we had to exchange the van we'd rented because of some alignment issues. To top it off, 1 of the owners, Gus Soderholm was extremely rude during a phone conversation. I questioned if he was from Hawaii because I'd never encountered a local who wasn't kind or helpful. I highly recommend using https://wheelersofhawaii.com/ Jennifer and Jordan (the owners) are AMAZING... the only reason we didn't use them this year is because they didn't have a rental available. I'll never use Soderholm again, we'll adjust our trip to avoid this company's business!

I recently rented a 5k forklift from Bob's. First time renting heavy equipment from them. Not only…read morewas their price reasonable but their customer service was outstanding. Shelly helped with the booking and was very attentive. I met one of the part owners when he came to pick the forklift up and we had a good chat. This kind of customer service goes a long way. Will definitely be renting from them again for future jobs.

Used them on many occasions. They will always pull through with their promise. They will handle…read moreyou quickly if your unit goes down & they care very much about your ability to handle your job based on what they have agreed to. They have all types of equipment for most types of work. Excavation, material handling, deliver services & more.

Super fast service. 10/10 customer care provided over the phone. Their 24-hour hotline is the real…read moredeal.

Mahalo Calico Faatea with Kokua Medical for the great service! Calico quickly set up my best…read morefriend's hospital bed and walked us through how to work it within minutes. Super grateful that she can rest comfortably at home now.

They (Kekoa ? and his boss) delivered a great spanking new Hospital Bed and Light Wheelchair. Late…read morebut, there was just too much traffic. They just can't transport people; if they did then, they could lose their livelihood. Talented Office Staff Members too: like Chanelle and Kim.

We went to the store and explained what we needed. They had it at a reasonable price…read more Sales person friendly and helpful.

Worse Medical suppliers, PacMed supplier for my client for 6 months and they have been back ordered…read moremy clients underpads for 3 months, I ended up buying out of pocket. Customer service Kanani is not friendly and sarcastic very unprofessional. I don't recommend this company as a medical supplier.