This place is great, I was have some ongoing issues with my former dry cleaning place that I would…read morealways go to so I decided to go try a new place. I saw The Laundry Craft in Mission had good reviews so I went to try it out. I dropped off three items to get dry cleaned. The women there who took care of me were nice and helpful. Dropped my stuff off Monday and it was ready Thursday. They will text you when your order is ready for pickup which is very convenient for me. Overall, very stress-free and easy experience. I will be coming back here and I highly recommend it

I want to love this place! The machines are great. But the staff is not. They close at 9pm, but…read morethe staff is committed to getting people out by 8:30pm - and they are very overt about it. That may not sound like a big deal, but being rushed for no reason when you've already worked a full day and just want to fold your laundry peace is not amazing.

Super to be fortunate to have such professional "old school" people running the old school…read morebusiness. They do a great job and finish the work in one day.

Brought in an older white jacket. Some stains. Oak Park cleaned it up! It looked terrific!read more

This tie has stains basically all over so I brought it to the dry cleaners I picked it up with…read morepractically the exact same stains on it. It looks like almost nothing was done to it. I'm not going to argue whether or not they were capable to get the stains out. But I paid seven dollars for the same dirty tie that they couldn't clean. And when asked for a refund, they said the service was already complete, but in my mind, it's not complete because the tie is still dirty; the service is not complete as the tie is still dirty. They should have given me the tie and apologized for not cleaning it instead of making me pay for the same dirty tie.

They always send coupons but never actually apply. I even ask before they take my credit card and…read morethere is always an issue, I wish they wouldn't just send out coupons for 20% off if they're not going to apply them seems like a scam

What an amazing team of hard working and dedicated individuals…read more I was blown away by the way they responded to my emergency call. I had a body that is a bit big for Medium Chef Coat and too small for a Large Chef Coat, which I just found out, je je je, going to the gym will definitely fix this issue, but I cannot wait six months, I needed the chef coats to be tailored to my current body type, I had a meeting in 12 hours, and Misha took care of my needs, by fixing one in an hour and the other four by the next day. The quality of the job was very good and the way he handled the situation was very professional The price was very good for the quality of the job done. I am really happy with the experience

What should've been a simple hem + strap tighten turned into a $300 mess for our daughter's dress…read more My husband brought our 11-year-old in to have her dress shortened and the loose straps tightened. He was told that taking the dress in would address both. When we picked it up, the straps were even looser - easily falling off the shoulder - and the fit was asymmetrical. We called and were told to bring her back to correct it, which we did. At pickup, we were hit with an unexpected $85 extra charge and told we "never requested" the straps be adjusted. Over $300 later, the dress still doesn't fit properly. We left feeling taken advantage of, misled, and pressured. Dads/parents: if you're not a tailoring expert, be extra cautious here. We won't be using Larissa's ever again.

They do a great job and love that they have pickup and delivery. Very good quality compared with…read moreother cleaners.

I've been coming here for years to get my dry cleaning. The staff is always helpful and they truly…read morestick to the 24 hours pick up time after drop off. I've had really delicate clothes dry cleaned here and they always come back looking great. Every time we attend a wedding and need dresses and tux dry cleaned, we come here. The drop off process is so easy. They also always have Tide samples inside that you can take as well. For the price, I think they are well priced compared to other dry cleaners in the area. I will continue to come back here.

Not open at 10AM on Saturday when they said they would be. No one picked up the phone and store was…read morecompletely closed.

These guys are the best. They are professional and they are supportive of veterans. My clothes and…read moreuniforms always came back as I expected and whenever there was an alteration mistake they fixed it immediately. I recently moved so I stopped using them, but I would certainly use them again in the future.

They answered every question I had...and there were alot. The customer service to work out a…read moreschedule that worked for us. I appreciate people who go above and beyond to meet the customers needs. I would recommend them to my mom, my friends, my co-workers and to anyone who would want to know!

I've sent two garments that had serious moth holes in them to Amazing Garment Repair. The work AGR…read moredid is, as their name suggests, amazing. They are thoroughly skilled in the French reweaving technique with such results that on the one garment I was unable to find where exactly they did the work -- the damage was fixed with nary a sign. The work on both garments -- both suit jackets -- was done in obvious places: the upper back on one and the right sleeve on the other. They were challenging jobs and they are completely fixed. The turnaround time was quick respective of the skill and expertise that is required for this method of fixing. And the pricing is beyond reasonable. Listen, I hope I never have to contact these fine people again. But I rest assured that should I ever have another moth problem, it won't be the "end of the world" because the talented ladies at AGR will be there to . . . ahem . . . patch things up. I highly recommend AGR to make your holes whole again!

I brought my grandfather's old military jacket in hopes they could repair it. His health was…read moredeclining and my family would have liked to display it at his funeral. Unfortunately, they were not able to deliver the jacket to me by the original deadline, due to a lack of the required materials. As much as I wish the jacket could have been ready when my grandfather passed, I was comforted by the quality of the repair when I finally did receive it. Although I was promised a discount because of their inability to complete my repair on time, the discount was small and relatively meaningless compared to the total cost. This left a bad taste in my mouth and the experience as a whole soured me towards ever wanting to use their services again. I mentioned as much in a negative review on this site shortly after returning home. Upon submitting my review, I was contacted in less than 2 hours by the owner, who apologized for my experience and offered me a full refund. Even after giving me all of my money back, she never asked me to take my review down, which spoke volumes of her character. Because of this, I have edited my review and rating. The final marks: Customer Service: 2.5/5 stars due to poor communication surrounding the delays. Quality of Repair Work: 5/5 stars