I get Dr. Marty's there and it is cheaper than Chewy and Amazon Love to bring my dog to his storeread more

Perfect customer service. Very family welcoming, if your looking for something specific or need…read morehelp this is the pet store to come too.

Love it here! The store is clean, well-organized, and has a vast selection of supplies, including…read moresome harder-to-find brands. The staff was also friendly, helpful, and knowledgeable--unlike many chain stores that we all know & loathe. Definitely will be returning as a regular! Thank you :)

My last visit was quite different from my first experience at this store…read more I stopped by looking for a donut pillow and hot spot spray for my pup. Luckily, they had a probiotic spray but the donut pillow selection was limited. Before purchasing the donut pillow, I asked if other sizes were available since I only saw medium. I was told what was on the shelf was all they had. I also asked about the return policy and received conflicting information--one employee said 30 days, while another said 24 hours. I purchased the pillow, canned food, hot spot spray and dog treats for around $92 and some change. I paid the exact amount in cash. After returning to my car, I realized the pillow didn't fit my dog, and he wasn't interested in one of the treats. Since only a few minutes had passed, I went back to return those two items. I requested a refund with a different staff member and they seemed hesitant to process the refund, explaining that their register had limited cash. Eventually, the refund was completed. The interaction felt unnecessarily difficult? The refund amount was also slightly short because not enough pennies were available. I appreciate that the refund was processed but felt disappointed in the overall return experience.

It's not the same store it used to be. When I asked for a trash can to throw away my cup, they said…read moreno. I also asked to use the restroom and was told no. They no longer carry the Instinct brand of dog food I've bought here for years. The staff doesn't seem very knowledgeable either. It's hard to understand why the prices are so high when the service is this poor.

Love this place. Great customer service and friendly staff…read more Good variety of cat/dog food. Good toys and treats. Easy store to navigate with clear signage. Recommend it.

Review #1017 2026-087…read more This is my go-to PetSmart when I adopted a Tabby kitten (Pepper) in 2006. After her passing, we brought home a Lynx Point Siamese kitten (that my cousin-in-law was spaying ferals in his neighborhood) last year & adopted a Birman cat from the Carson shelter. This store anchors the plaza with Walmart & Hobby Lobby, west of Del Amo Fashion Center. I started visiting PetSmart after I adopted our 1st fur baby, a 2-month old tabby, that was headed for euthanasia. She contracted tapeworms & had fleas, so I took her to a different pet store that was able to have her dewormed & give her a flea bath to clean her up as most places only work on dogs; I also purchased the initial necessary sleeping, food, & toy supplies there too. Since then, I've been coming to this PetSmart for about 2 decades. Prices are moderate - high, depending on the brand, & food & litter package size for kitten & cats. I can't comment on the other animal offerings. My cousin & his veterinarian wife were capturing the mother cats & their babies to spay/neuter them before the feral colony really got out of hand, & asked me if I was interested in adopting any. After a 1/2 year absence due to the passing of Pepper, we're back because we adopted a 5-week old feral Lynx Point Siamese in 2025 that we named Snow. This l'il stinker is soooooo adorable & intelligent. By the time she turned 3 months, she can sit, shake, & high 5 on command with treats that we got from PetSmart (= smart cat?). ;-) We've been lookin' for a friend for Snow earlier in this year, thinking she's bored at home & adopted this spring a beautiful Birman cat that's estimated to be 1 YO that we named Butter because he's melts your heart like buttah. He's not as quick as Snow to sit & shake, no high 5 for him, but I can sorta walk him on a leash. Also Pet"Smart?" Hehehe... Sometimes when I'm shopping with my son, he likes to wander around the live pets area, looking at the fishes (guppies, tetras, angelfishes), furry creatures (hamsters, guinea pigs), reptiles (bearded dragons, geckos, lizards), birds (parakeets, canaries). Last time he pulled me over to show their Glofish Assorted Sharks, Moonrise Pink Tetras, & Oranda Goldfishes. The staff here are friendly & helpful when you need something, though I don't usually see anyone on the floor because I'm visiting during low traffic hours like right after they open. The store is clean & well-stocked most of the time, though I have found their canned kitten/cat foods insufficiently stocked at times due to promotional discounts. I liked that PetSmart keeps its core loyalty program free with pretty competitive pricing on food & gear. And they offer high-value "x-multiplier" bonus points, particularly during holidays or targeted digital promotions, usually a 10x point deal that translates to 20% in savings! Rewards Tiers (annual spending requirement & earning rate/core perks): Member: free/$0 - $499; earns 10 pts/$1, member pricing, pet birthday treat. Bestie: $500 - $999; earns 12 pts/$1 (+2 bonus), early sale access, tier events. VIPP (Very Important Pet Parent): $1,000+; earns 14 pts/$1 (+4 bonus), holiday gift, top perks. I alternate between Petco & PetSmart, though I have to admit that I visit their competition a bit more due to their discounts & slightly better pricing on cat food & treats (e.g. Petco: Greenies $12.99, Science Diet Cat Food $35.99 vs. PetSmart: Greenies $13.89, Science Diet Dry Cat Food $36.99), & that they match their online discounts. However, they do have better prices on Science Diet wet food cans (e.g. $2.79 & $2.89 vs. Petco: $2.98). Though this time I was lured into PetSmart for their 30% discount on Science Diet & 20% on all cat food, treats, & meal toppers -- thanks! My fur babies love PureBites Minnow Freeze Dried Cat Treats & they're expensive as heck for only a couple of oz.! Greenies Adult Cat Dental Treats is another fav, better value than the minnows but pricier than regular treats. There's 2 wet cat food brands that they don't carry: Acana & Soulistic that I hope to see in the future. While finishing this review, I learned via Google AI Overview that PetSmart offers a highly lenient in-store price matching policy (comprehensive online price match), allowing you to bypass inflated shelf pricing by showing PetSmart's website or online competitors like Chewy.com & Petco.com. The cashiers will drop the price, & you can combine this matched price with active loyalty points for discounts. Has anyone tried this? If this is true, that would be awesome & more likely to shop here! Does PetSmart has "anything for pets?" I think they do... at least what my fur babies need at the moment: Science Diet cat food & their favorite PureBites minnows!!

I love the PetsHotel staff my dog comes often they're great!!…read more But DO NOT TRUST CATHY from the grooming department, I heard her talking crap and being aggressive to a dog she was grooming I reported it to the supervisor, poor doggie! She Definitely should not be near any animals with that type of aggression and attitude, wrong career evil, wicked and cruel!!!!

I had lost some fish when my tank had a nitrogen spike. They were kind enough to work with me and…read moregave me some plants.. totally recommend

I visited the store today to look at the pond fish and was disappointed by the condition of the…read morebetta display. The majority of the bettas appeared to be dead, and one fish was still alive but gasping for air. I brought it to an employee's attention, and they sold the fish to me at a discounted price. Once I got the betta home, I found it was covered in white spots consistent with ich (white spot disease). When I mentioned the number of dead fish, I was told they were aware and that the fish "just needed a water change." Given the fish's condition and the apparent outbreak affecting multiple bettas, it seemed clear that the issue was more serious than a routine water change. I hope the remaining fish receive immediate medical attention and improved care. Healthy livestock should be a priority, and customers should be able to trust that the animals being sold are kept in appropriate conditions.

Wonderful store with the Stella and chewy food brand we like and eye wipes we needed. My elder pup…read morePaolo (still a walking machine) was remembered at the store as a few months ago we had a scary dog encounter nearby and needed immediate help. I just walked in, carrying him, and she helped me so much as we weren't close to home and only walking.

What a great place for new pet owners! We were looking for a place near us that had clean food…read moreoptions for our new puppy and we certainly found it. We also got a bunch of toys and chew sticks here, along with some good tips and guidance. It has a small town feel and very high quality products, much better than the big corporate pet supply stores, and it has very competitive pricing on top of that. I love finding local gems like this.

I have taken my dog to the Vetco and to the grooming service at this Petco, and I was so pleased!!…read moreThe staff is so wonderful and friendly. They showed SO much care when I took her to the Vetco. And they did a great job on her groom. Ill be coming back!!

I don't know why Yelp has this location at 2.3 stars out of five, other than the possibility that…read morethey did not get helped by the employee named Desi. Because man they were so helpful. I felt like everything went wrong today in my life (outside of petco), but this whole transaction went so smooth and I was given friendliness and professionalism. PAY RAISE FOR DESI

Dear PetSmart Management,…read more I am writing to report a deeply disturbing incident of animal cruelty that I witnessed at your Torrance location on Pacific Coast Highway. While I was at the store, an unleashed husky puppy ran up to greet me. Shortly after, a woman grabbed the puppy very aggressively by the scruff, causing it to cry out. Following this, the man she was with proceeded to choke the puppy and yell at it. When I confronted them and stated that their actions were wrong and that the authorities should be called, the man began yelling at me. This was a horrific experience, and I am incredibly shaken by what I saw. I urge you to review your security camera footage from today to identify these individuals, as this incident needs to be reported to the authorities immediately Staff is wonderful

Grooming Salon:…read more Thanks to Lori & Anastasia for working on my maltipoo Boba. I usually go to Petco for the convenience but my bf always complained my dog smelled, his hair cut wasn't good etc. I'm so ecstatic I saved a little money coming here & he was clean, cared for, he smelled great & his breath was fresh. I've been to small boutique for groom and other things but none had my dog smell like this. Even my bf who gets crazy allergies was applaud. Crazy cause petco & petsmart were both on Crenshaw lol

The folks that work here are fantastic! They are super friendly, proactive, and helpful! One day,…read morewe had problems escorting our dog to the bathing area & Pam graciously helped us entice him to the tub area. Another day while bathing him, Sal proactively helped us with two separate issues without us even having to ask. He made the bathing process so much easier and efficient. It is the people at Pet Food Express that will keep us returning!! Thank you!

Great little shop, everyone here is always very nice and helpful. A great variety of dog and cat…read morefood, including raw and fresh. I love that they have buy 3 get 4th free for a lot of their items. Always clean, even with the wash area for people's pups. It's always a treat to see a dog getting bathed whenever I pop in. They have their own parking lot, which is rarely full.

The Petco is located in a strip mall plaza in the Redondo Beach area. It's a large location…read moreoffering pet supplies - there weren't many customers when I went, but I think it's worth visiting for pet owners and animal lovers. I was greeted once I entered, which is a nice touch to the experience. The customer service seems to be great and the store is well maintained. It's home to live animals like rats, small fishes, turtles, birds, and even cats for adoption. The prices are fair. For example, the large turtles are $32 each. There's various well-organized sections dedicated to food and supplies for dogs, cats, and aquatic animals. Overall, this Petco is worth a stop to grab toys or treats for pets, for welcoming a new pet into the family, or just for browsing around. og foods

Hi there. Just a quick PSA. Please, please, please don't support this Petco. I was horrified by the…read morecondition of their reptiles when I went in today for feeder crickets. I was told that they are understaffed and don't have anyone really focusing on the care of their animals in store. If you'd like to adopt a reptile, please find a reputable breeder.