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    PetSmart

    3.5 (28 reviews)
    Open 9:00 am - 9:00 pm
    Updated a few days ago

    Services - PetSmart

    Bath and groom only

    Full grooming

    Pet haircut

    4 More Services

    Microchipping

    Pet physical or wellness exam

    Pet vaccinations

    Private dog training

    PetSmart Photos

    From this Business

    Recommended Reviews - PetSmart

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    Reviews With Photos

    Suzie did a wonderful job with my dog. Sadi was well groomed and cared for. All around good experience.

    Remmy and Lucy ' Graduation from training with Patty.

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    4 months ago

    I take my 3 standard poodles here to be groomed. Q does a fantactic job. Very freindly staff, they are great with my dogs.

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    6 months ago

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    8 months ago

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    1 year ago

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    3 years ago

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    3 years ago

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    2 years ago

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    4 years ago

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    7 years ago

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    7 years ago

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    6 years ago

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    11 years ago

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    8 years ago

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    5 years ago

    store was clean staff was friendly an helpful. was looking for tiny balls for my dachshund. found them. my pup is a happy gal.

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    8 years ago

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    8 years ago

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    11 years ago

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    9 years ago

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    6 years ago

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    10 years ago

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    9 years ago

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    10 years ago

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    11 years ago

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    11 years ago

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    8 years ago

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    10 years ago

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    Ask the Community - PetSmart

    Review Highlights - PetSmart

    Make sure you ask for her and TIP HER for her hard work.

    Mentioned in 2 reviews

    Read more highlights

    Miss Betty's Little Paws - Sammy sleeps after his grooming.

    Miss Betty's Little Paws

    (4 reviews)

    This is the third groomer to whom I have taken my dog. I have a sweet little shih tzu puppy. He…read moreis 10 months old. He has been getting groomed since he was 4 months. I brush him daily myself. This has to be the best groomer in the Winchester area. I think they only groom small dog breeds. The associates are knowledgeable about dogs and how to properly care for them. I have done a lot of reading since becoming a shih tzu owner and the staff member took me by surprised at how much she knew about shih tzus. She impressed me. She also took the time to talk with me before Sammy's appointment to get a thorough understanding of what cut I wanted, what shampoo/conditioning treatment Sammy needed, etc. (Shih tzu can have sensitive skin and their skin can dry out. Owners and Groomers have to take care.) Not only did she already know all of this, but she helped me select what exactly I wanted. The best part was it didn't cost me anything extra. Since it was his first visit, they even gave Sammy, a complimentary blueberry facial. My kids thought that was the cutest and funniest thing they ever heard. They were sold. They love this groomer. Frankly, so do I. When I picked Sammy up, he looked like a million dollars. He had an amazing cut. His fur was soft and fluffy. They cleaned out his ears, filed his nails, brushed his teeth, and did a fantastic job. I HIGHLY recommend this groomer.

    My first experience here was positive, so I took my Shih Tzu back.with specific requests, one of…read morewhich was NOT to cut her ears short, just trim them. I had initially expressed my displeasure with past groomers who had shaved her hair to address knots. (Not matting, just knots) Well, this time my request was totally ignored. The hair on her ears had been cut super short, and when I got her home, I discovered all the hair on the front of her neck was shaven to the skin. I was incensed and never went back. The groomer I have now has NEVER shaved her hair to address knots. She is consistent with the way she cuts her hair, and my dog always comes out looking adorable.

    Hang 10 Car & Dog Wash

    Hang 10 Car & Dog Wash

    (7 reviews)

    I am very concerned how closely the put vehicles in the wash. The past two times my vehicle was…read morealmost on the bumper of the vehicle in front of me. The previous I almost collided with the vehicle in front because they did not move out quickly. Provide more space for safety. The wash and service is still good. Pricing is great.

    I haven't even been to their car wash and I am already disgusted with this business…read more I went to their website looking for prices and to see what services they offer. I could not find one bit of information about prices for a one time wash. EVERYTHING is about membership pricing. From the website, it appears to be a members-only business. It gets worse. I tried the website "Contact us" button on the website and got a list of locations. My first thought was, "That's not what I asked for. " Then I noticed that each location listed a phone number and email address. Oh, they want you to select your local store (that's good), but there's no way to contact corporate. That's NOT good. It's either dumb OR that's evil. It looks like they want to shove the customer complaints to the local franchise owner. When corporate ducks responsibility, it's not going to be good. They do have a chatbot, so I tried that. I had to select a location but they did offer "Other" as a choice so I selected that. Then I selected "Pricing" as my subject and asked about one-off washes. What I got back from the bot was a long sales pitch about buying a franchise!!!! Here's my response: "This is pretty stupid. You're giving me a long pitch about buying a franchise when I have not indicated any interest in that AT ALL. I asked about pricing. That's all. Your website seems to indicate that membership is required to use your carwash. If that's not the case, you have a stupid website. If that IS the case, you have a stupid business model." The bot responded with info about one-off prices AND MORE FRANCHISE SALES PITCH!!! They currently have less than a dozen locations, so this is a small company, yet their locations are spread from Florida to Massachusetts. And obviously, they are pushing to add new franchises as fast as they can. That's a great growth model, but it's not sustainable. A small company can't possibly support franchisees spread so thinly. Quality control across locations will be non-existent. I doubt this company will be around very long.

    PetSmart - pet_training - Updated May 2026

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