Except that is not what actually happened. What really happened was the site in Tonawanda said the…read morevaccines were okay, so we had no clue that Rochester would refuse us when we travelled an hour and a half to get there. So one facility said fine, the other did not say anything until after we arrived and declined us. Inconsistency is not our fault yet we were banned from all Camp Bow Wows now after you ruined our Mother's Day plans. Blaming customers for your facility inconsistencies, ruining people's plans, giving the impression everything is okay, causing us to drive an hour and a half and then rejecting us and then not having any accountability in the matter is a huge thumbs down.

They have taken such amazing care of my Grand pup twice a week since she was four months old. She…read moreis almost four. She absolutely loves going. The staff knows all of us that pick her up by face. It's clear that they all love their jobs and the dogs they care for.

I love bringing my dog Sunny to Green Valley K9. He can be a little anxious around other dogs, so I…read morelove that they have smaller groups for play. I can tell he enjoys going there because each time I drop him off, he seems so excited to see the employees there. At the end of the day, he is a little muddy which is great because I can tell he was out playing. I can see pictures of him playing with his favorite dog pal on Facebook as well. I used to bring my dog to a different daycare that was always very smelly, and they kept the dogs together all day long. I like that at Green Valley, it is extremely clean, and they are given a mix of kennel time and play time so they don't become overstimulated. I appreciate the hours Green Valley is open also. I don't feel as guilty working long days when I know my dog is in good care. I have only used Green Valley's dog daycare services as I groom Sunny on my own. So my review only reflects the dog daycare. Sunny says, "Woof!" I love Green Valley!

I would not trust this place with grooming my back hair. My poor Sheila came home looking like…read moreRobert Smith from The Cure. If you are planning to come here, I would recommend that you do nothing of the sort.

Took the dog in for her senior checkup and everyone there was friendly and thorough. They listened…read moreto my concerns and gave great suggestions about keeping my dog on track for longer, healthy life. We have gone through several vets in this office and Dr. Stiner is great!!!

Great Vet care! Fantastic staff. First time visit with Dr Stiner, Cory, Anne LVT & Karen. Felt…read morevery welcomed & got excellent care. Good tips. And our 2 cats were totally comfortable! Highly recommend.

Over the years, we've had many dogs, and the team at Central Bark Henrietta has always been caring…read moreand compassionate. When our dog Rusty started having hip and joint issues, they recommended some great veterinarians to help us find the best care. Their love for dogs is obvious, and we highly recommend Central Bark Henrietta for daycare, boarding, and other dog services!

I took my fur baby to Central Bark today. What a fun place for dogs to socialize. It was clean and…read morethe staff was pleasant and friendly. If you get a chance check it out.

Was looking for playmates for my dog Tyson and came upon Brian's Doghouse! Went to check put the…read moreplace to see if this was somewhere we would want to bring him to play and meet other dogs. We were instantly comfortable. The owner, Brian, was very professional and you can tell he has a passion for what he does. His dog, Reggie, happily greeted us and Tyson. There was another dog there for the day and the 3 of them had a great time! Brian took the time to answer all of our questions and share his knowledge with us. Reggie is a cute, 10 month old, ball of energy! Which is great because Tyson has a lot of energy too and needed a dog to match his. I would feel comfortable dropping him off to play again! And we will. Come check the place out for yourself! The prices are extremely reasonable and you get a packet with their policies. I like that every dog has to be neutered or spayed, that he has ways to break up fights if they occur and he knows doggie CPR! The place is roomy with toys to play with and couches to rest. The owner has plans to do boarding eventually and his wife does dog grooming. We will definitely be back. Tyson is passed out from all the excitement and playing, which is exactly what he needed! Thanks for a great experience. Support local businesses!!

From the owner: Focusing on customer and satisfaction.We make every pup feel like they're at home.read more

Training with Jeff Bushorr We've taken three classes with…read moreJeff and each one has been a great experience! Most recently, our Sally graduated from the Advanced Adult Dog class. Jeff's methods are effective because of his clear explanations and demonstrations. He is patient in teaching not only the dogs but the humans as well. Having skills to work on between classes was helpful and Jeff is accessible between classes to answer any questions. I highly recommend Jeff's classes!

Awesome place to board your pet. we have used them several times for boarding & every time is a…read moregreat experience. they send you multiple photos of your pet while at boarding or daycare. most recently we were in a pinch and weren't able to pick up our dog at scheduled time. they had a staff member come in extra & were able to get him on the bus to drop him off at our house which alleviated so much stress. highly recommend.

If you're looking for a place to board and train, or just board, or just train, look no further,…read morethere's not another small business so personable, attentive to our pets and our needs as owners. The owner keeps you in the know and has steady progress updates, is so very kind and sweet and knows what she is doing!

Olivia has been an absolute blessing to me and my dog! Before training, walks with my dog were…read morehonestly exhausting. He was so reactive that I was constantly scanning ahead for other dogs and trying to avoid situations before he noticed them. I never felt like I could relax or actually enjoy taking him anywhere. On top of that he would be over the top with my nieces and nephews. There were a few times where I heavily considered rehoming him because he would jump on them, grab their hair like a chew toy, and just be too much which could have accidentally turned ugly. He had been to other trainers before, but the positive only training was not working and clearly wasn't a good fit for my boy. Now he not only listens better, but I finally understand how to handle him. We can pass things that would have completely set him off before, and I know what to do when he starts getting worked up. He's able to completely relax around the kids and any company that comes over. And he absolutely loves his muzzle and ecollar! Seeing him become calmer and more confident has been incredible. I also really appreciated that we were given time about using a muzzle and ecollar. At first I was a little apprehensive about them, but Olivia took the time to really explain how they work and made sure I was comfortable with it before using them. They were treated like exactly what they are: tools that allow us to safely give him more experiences while we continue working on his behavior. He now gets to live like every other dog and enjoy normal dog things like walks, parks, pup cups, and more while keeping everyone safe and happy. We still have things to work on, but it genuinely feels like I have a different dog and, more importantly, I feel confident handling him now. I'm so grateful for how much progress we've made and all of the work Olivia has put into us! I cannot recommend her enough!!

Mike was very professional and attentive when it came to communicating. While on my week and a half…read morevacation Mike sent photos and video of my 12 year old American Eskimo. He treated him as if he was one of his own. Milo has some health issues and Mike made me feel very comfortable knowing he was in good hands. When we picked up Milo I honestly don't think Milo was to come home with us, that's how much he loved Mike. Anytime I go away for a long period of time I will definitely make the 2 hour drive to have Mike watch my pup. Highly recommend!!!

We have a rescue dog with some significant behavioral issues from prior abuse and neglect. After…read morebeing turned away by the very rescue group we adopted her from, and a very negative consultation from one trainer, we found Michael which was a true blessing. Our dog Olive completed a board and train with Michael in his home. This has made such huge difference in the issues she was having. We now have a great foundation and the tools to build upon her success. We would 100% recommend his training services, and we plan on using his amazing new boarding services as well.

The only groomer I go to in Rochester!…read more I have a shih tzu and let me tell you, he is a pain to groom. His hair grows so fast, he mats easily, and I didn't do the best job training him to stay still, so it is a struggle to do myself. I first took him to Petsmart for grooming and he came back SHAKING. The next time we went (for shopping, not for grooming), he got nervous immediately when we walked in. He is an anxious dog, but I decided to take him to another groomer because he clearly had a bad experience there. So I looked up local places and this one had great reviews. I've been taking him here for the past year and a half. Every time he goes to Bark Avenue Dog, he is calm and comes back looking and smelling amazing. I even walked in once before they finished with him and he didnt bark or start fidgeting when he saw me, he just calmly let her finish. I know my dog very well, and that was impressive! Pricing is reasonable and they really care for your dog, listen to what you want done, and do an amazing job.

my dog has never had any issues with grooming or nail trims in 6 years. I took him here and when I…read morepicked him up I could hear him loudly crying when I came in. The employees were aloof and unresponsive about it. when they gave him to me he was shaking and upset for hours. He has never been the same for grooming since this event. There is a lack of transparency in the place where everything is behind closed doors. I wish I had not been in a bind after Covid, I wish I had never taken him here.