The best of the big-box pet stores. We don't really like going into here for a few reasons, but every now and then we just have to. PetSmart always has at least one or two options for just about everything you could ever need for your pet. Of course, those options may not always be the ones you want - and they may be horribly overpriced - but they've got them. For dogs, cats or fish, you're pretty well covered here. For anything considered "exotic" (reptiles, birds, rodents, etc) - you've got acceptable, but not great selections. Employees at this location are very friendly, happy to help and never hard to find. The ones I've spoken to have always been knowledgeable and able to help. The store itself is kept clean despite how busy it always is and how many dogs are walking around with their owners. While we have never used their grooming or vet services (at least at this location), they're always busy. PetSmart no longer sells dogs or cats; they have local rescue groups come in on the weekends who set up and do adoptions. Unfortunately, they DO still sell birds, reptiles and rodents. To their credit, they no longer sell large birds - so that's a start. read more

This maybe the worst dog groomer in America. We have taken our dog here at least 7 times. The first 3 were great. The last 4 have been a nightmare. We drop him off in the morning and they have taken 10 hours to trim him. They constantly overbook and then come up with some excuse as to why your dog isn't ready. On two occasions they have called and said our puppy was ready. When we showed up to pick him up they had just started to trim him. Don't bring your dog here. read more

This is a review for the grooming salon. We've been taking our Australian Shepherd here for over 2 years now. The staff is extremely friendly and you can clearly tell they love dogs as much as the owners bringing the dogs do. I think it's adorable that they greet my dog by his first name and talk to him as if he's a human, especially bc I talk to my dog all the time ( if you don't know I'm pretty much obsessed with my dog !). We paid $80 this time for a bath, defurminator and trim on our 40 pound super sheddy dog. The price is a bit steep and I'm sure I can find cheaper but they've been so great so far I see no reason to change. They did an amazing job on his trim. They also give you a report card at the end letting you know what they did and how the dog was which I think is fantastic. We normally take him on the weekends around 10am which is a great quite time, this time they only had 12:30 slot open. I recommend not bringing them at this time bc the place was BUMPIN' like it was a dog dance club or something! The inside where you check in on the dog is quite small so I had to wait outside until it cleared up. But overall totally recommend it!!!! read more

PetSmart - Pet Training Near Me - Orlando, Florida

Every time I come here I can easily find what I need and if I can't there is always someone friendly to help me. They also support animal rescue and they didn't get mad when my dog took a giant dump on their floor. read more

This Petsmart is well-stocked, however it's smaller than most other locations so you'll feel a bit penned in, especially if you bring your pet with you. With our two Boxers, my wife and I were practically stepping on ourselves when passing by people in the alleys. The training area is functional, but again smaller than other Petsmart locations. read more

This Petsmart is A-OK. Doesn't always have exactly what I want, but a close enough approximation, and that works most of the time. This store always has a funky smell. Not exactly unpleasant, but... wouldn't want my house smelling that way. Use their store card to save some cash. read more

A big Petsmart for all your animal needs-cats, dogs, ferrets, rabbits, birds, fish. What you can expect to find in the dog section: -crates -pillows -leashes and harnesses -can food and dry food -clothing -treats -vitamins -books -shampoo and hairbrushes -toothbrushes and toothpaste Prices can make you wish you only had one dog instead of two (just kidding!) Definitely sign up for PetPerks-you will save a lot of money over time. But you will find things here you won't find anywhere else. Every year the hold a costume contest in October a week or two before Halloween. Expect anything to show up (we saw a chicken one year.) You can also bring your pets to pose with Santa in December. Petsmart also offers grooming and training, cat adoptions and occasionally dog adoptions. read more

Overall: Good place for pet stuff. I had to get food for my furbabies, so why not Petsmart? I was in and out pretty quickly, which was nice because I was pressed for time. Petsmart offers a discount card, but the discounts aren't that great - a few cents here and there. I noticed that the cat food prices were comparable to Walmart. Although the kitty litter was a couple dollars more then what Walmart offers. The staff seemed really nice and they even called for another cashier when the lines were getting too long. read more

They have a variety of items for pets which is cool. But as I was walking around the store looking at the fishes I saw that most of their tanks had dead fish in it. When I told the girl that worked there she said they basically die every 5 minutes... she also said they get such a giant shipment of fish that it messes up their eco system causing them to die... so instead of caring for them they buy more hoping more people will just buy them. Quantity over quality for their lives I guess... it makes you wonder if they really care for animals or just money... either way seeing the way these fish were treated broke my heart. I don't even wanna know how they treat the other animals they have... read more

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It is what it is, a pet store, I wouldn't consider most of the employees pet specialists, except maybe the dog trainers. They have always been helpful and I am contemplating signing up for training classes. So they get an A+. If you have any fish concerns I'd stay away from that department. I bought a fish tank--one guy told me to use Filter X and this and that and this solution blah blah blah..... then all my fish started to die...I came back for a water test to see..a.nd a different guy was like Filter X is wrong for your fish tank you need a bigger filter...this solution is not good for goldfish you shouldn't be using it blah blah blah. So, it caused a lot of hassle, I will go to a fish speciality store for help next time. read more

Natasha always does an amazing job on my Goldendoodle. I can tell she really cares for him. Very friendly, caring staff.

I was taking my dog for grooming, and was never treated so rudely and with disrespect from the groomer, Tasha. I have been bringing Sophie in for her grooming for 7 years, and after today, will never step foot in there again. I tried to speak to the manager, Crystal, and she acted like she had a disability of some kind trying to understand what I was saying. NO help. Tasha told me to take my Sophie home and she would not groom her, so I did. My grooming total is over $100 each time, and I tip generously, but I will now be taking my business elsewhere. All this because I was trying to explain how I wanted my Sophie's tail groomed. read more

Out of desperation, I purchased some toys and tools today to train a puppy I recently adopted. I'm her 3rd home in 8 months time. I've had yorkies for the last 8 years and have been very successful with training. This lil' pup is a whole new ball game. She is a wonderful dog, but suffers from severe separation anxiety. While browsing the aisles a manager asked if I needed assistance. I inquired on obedience training courses. Chris provided a schedule, options, and ideas to register Jovi. I'm looking forward to our training classes! read more

PetSmart - Toys for my furry friends - Pet Training Near Me - Orlando, Florida

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I brought my baby girl, Daisy in. A very nervous morkie. And Ana took great care of her. Usually with other people at other places she freaks out and gets annoyed. But Ana calmed her down very nice and on top of that she groomed her to perfection. She took her time and paid attention to detail which is so important. I highly recommend that you get a groom with Ana at this PetSmart. read more

The grooming salon managed by natasha is absolutely wonderful! I take both of my dogs here to be groomed and have had flawless experiences ever single time! I can't tip high enough! Erika is the most amazing groomer she always gets both of my dogs haircuts perfect. And can take the challenge of grooming them. I couldn't recommend her as a groomer or this establishment as a salon for your pets any more! Perfect place for the perfect haircut and experience! read more

The Groomers at PetSmart we're very kind and very professional. They remembered our babies Charles P. Puggie and Oliver and got them both in instantly. The Groomers Patrick And Natasha were very pleasant to talk to and took exceptional care of both our pets! Highly recommend and will definitely keep going back! read more

PetSmart - Charles P. Puggie after getting his nails did, too! - Pet Training Near Me - Orlando, Florida

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We have used the grooming service here and the training. Erica in the grooming department always does a great job with our Jack Russell/chihuahua Brooks and Whitney is the best trainer EVER! Brooks is a graduate of the beginner class and both he and his chihuahua sister River are currently enrolled in her tricks class. Both Erica and Whitney are great with pups who are very protective of their humans and aren't quick to warm up. read more

PetSmart - Brooks and River - Pet Training Near Me - Orlando, Florida

This location is one of the better ones. Most of their store have groomers right out of school and pay them minimum wage. I went her because my regular groomer moved back to KY. I think I found a new place here, but need to ask for Alice. I give her 5 stars, but company needs to pay groomers more than min wages... read more

2017 - I went to drop off my dog for a grooming appointment. I saw two groomers holding a small dog down and pulling hair out of the dog's ears... they were PULLING, not trimming with a buzzer or scissors, but barbarically PULLING! The dog was making the most heart wrenching cry sound. The dog was in pain and scared. I asked them what are they doing, they explained to me that breed of dog has hair growing in the ears and need to be removed otherwise the dog get ear infection. They told me the previous non-Petsmart groomer didn't remove the hair. I don't know what they tell me is true or not but can't they cut the hair instead of pulling? read more

Every time I come here to have my dog's fur trimmed I ask them not to make him look ugly and they do every time. He is not an ugly dog, and other groomers have no difficulty making him look like a normal dog. I will not be coming back. Also, I have to wait 20 min to check out EVERY TIME. Amber, the cashier, is a very rude lady who has ZERO customer service skills. For shame! read more

Customer service is excellent. They were out of a product we needed and they sold us a similar more expensive product at the original product's price and also called us when they had a new shipment read more

Grooming salon staff is so nice and good at what they do. They're prices are decent and they are quick in getting your pet groomed (without making it look like they were rushed). I took my dog and they gave him a puppy cut and cleaned his teeth for $28. Other places would be maybe 100 so I was happy with what I paid and how he came out read more

Pretty typical PetSmart, although not as clean as some of the others I've seen. Mainly come to this location for their Banfield and grooming services which I don't mind. read more

We recently visited the groomers and was impressed at how quickly they finished our puppy. She was adorable! Later that day, I noticed that she was really itchy. I'd never seen her scratch so much. I gave her a bath and noticed that her skin underneath her fur was beet red, underneath her chin was cut and her underarms had multiple cuts! I felt so bad! I later found out on google that she had really bad clipper burn. It's been a week and she's finally a little more relaxed after purchasing clipper burn remedies. Don't think we'll be revisiting that Pets Mart! Maybe quick cuts aren't the way to go! read more

I wish I could leave no star. Pet service is terrible! Pet baths are terrible! They fail to do everything that is specified in the dog wash criteria. Then when you put specific details on things you won't them not to do (Chi baths and etc up sales) they take it on themselves to do it anyways then try to charge you for it. I called one time saying I'm running late and they said that's fine still bring him in. I get there after taking the 408 paying all of the tolls just to be turned away for being 3 minutes late. After that they fully lost me as a customer to anything they provide. I'm happily taking my pup across the street to Wolf Gang Bakery & Grooming and having a much better experience. read more

I'm writing this about the grooming services at my local Petsmart because... holy Snoopy and Marmaduke! These people changed my life! Ok, so at least they changed my dog's life. Or maybe it is the other way around... ? Maybe my big fur factory doesn't know the difference, but I sure as fur do! I have two dogs. My husband always accuses me of having a favorite because I cuddle with one of them more than the other one. But I realized one morning as I vacuumed up the dog hair from our house - like I do every day - that the only reason I (allegedly) cuddle with Dog 1 more than Dog 2 is because Dog 2 is SO HAIRY! So, wasting no time, I called my local Petsmart to have her shaved for the summer. They had an opening two hours later. Done. When I called them, I was fully prepared to spend at least $100. Here's what I discovered: Prices: Shaving my 70 lb chocolate lab = $60 Nail and ear treatment = $25 Teeth = $15 ... add in the tip and I was right. But then... the very nice girl on the phone informs me that shaving my dog - for age- and breed-specific reasons - was not good for her coat. She said she was probably shedding her winter coat and her puppy coat at the same time, so shaving wouldn't be the best idea. Hmm... [my thoughts: here comes the hard sale!] "What do you recommend, then?" She recommends a treatment that involves two baths, mixed in with two brushings and two blow-dryings, with some liquid shed-control solution in between. Aww, hell. At this point, I'm already sold, so I'm thinking about hitting the ATM before I go. Nope. Total cost was $50. Sweet! Better yet, when I got her there and they saw her ears and nails (kept very well manicured by her humble servant, Me), they didn't even charge me for that part! I got out of there with half the dog I went in with - for $26. No bullshit. Oh, the only reason I didn't give it 5 stars is b/c she said it should last 4 weeks. No. It doesn't. But that first week was Heaven! At the very least, my girls will both get that treatment in the spring of next year... oh, and any time we go stay at Grandma's. read more

Needed assistance with dog food for our new family member- associate not knowledgable about the products. I proceeded to the checkout and was 5th person in line with 1 register open at 4:30. read more

The store is typical Petsmart, no complaints there. However, DON'T USE THE GROOMING SERVICE! I was a little nervous that it was so crowded when I dropped him off but then thought they must do a good job to be so popular. Instead they treated him like a number and burned my puppy with the clippers. He also had nicks on his back. He wouldn't urinate and continued to walk sideways and chase his tail. It took him two weeks to be normal again and I spent over $280 at the vet! read more

4/12/13 DO NOT ADOPT A PET FROM "SAVE A LIFE PET RESCUE" ! PetSmart allows them to hold their adoptions in front of thier store every weekend. What you should know is what happened to our family. The following is a letter we sent to the orginization... We have an 8 year old daughter who has been begging us for 5 years for a puppy. She wrote a letter to Santa this past year and that is all she asked for. We didn't want to buy from a store, and our funds were very limited, being that I had been out of work for several months We started looking online and found your organization "Save a Life" through the "Adoptapet" website. When we went online, we found a Golden Retriever/Golden Lab mix that we fell in love with. We got to the adoption site 2 hours early to ensure that we could get the puppy we wanted. When you pulled up, it was love at first site for my daughter. We chose "Rascal" a 10 week old male puppy, who was fat and furry and licked her all over! It was an instant match. Before I signed all the paperwork, I specifically asked if the dogs had been seen by a vet. I was told that the puppies were up to date on their Vaccinations, and that they had just been checked out the day before by a local Veterinarian that had neutered them, and they were deemed "healthy Puppies". I felt as though this must be an honest answer since you were holding these adoptions in front of such a well-known store as Pet Smart, so I went ahead and initialed and signed. Little did I know what was to come... We took Rascal home and right away noticed he had a cough. We took him to the local vet here in Deland where we live on Monday, February 4th first thing in the morning. Deland Animal Hospital checked him out and said that he had Kennel cough and also had round worms. Rascal was started on antibiotics and roundworm medicine. On Wednesday February 6th, he seemed really tired and his eyes seemed glassy, and he was crying during the night. Unfortunately, on Thursday, February 7th, when we woke up that morning, we found Rascal laying in his own vomit and being very Lethargic. I rushed him directly to the Deland Animal Hospital where I was told not to bring him inside until they came to get me in case it was "Parvo". We were taken to the isolation area, and after being tested were told that it was indeed Parvo and that he had been exposed for at least 10 days prior. We agreed to have the Vet treat him aggressively because well, we loved him and all I could think of was my daughter crying that morning asking if her puppy was going to die! The Vet told me that I needed to contact your organization and let you know that one of your puppies had Parvo, so that you could contact the other families to warn them. Our Vet said that Parvo was highly contagious and that the other dogs were most likely infected, if they had all been in the same area. I called "Nicki" and let her know that our Puppy had the disease. Her first comment was "Oh really, well just bring him to our vet and we will cover it". I explained that Rascal was lethargic and I didn't have the time to drive him from Deland to Altamonte when he was unresponsive. I told her that I took him straight to the Animal Hospital here in Deland. Her response was very unconcerned, as she stated in that case all the vet bills would be on us! I told her that the reason I was calling was to make sure that she informed the other families. She stated to me that "Parvo" wasn't that contagious and that she had not heard anything from the other families and that it was probably an isolated incident. I asked her again if she would contact all the adoptees and she said she didn't think they needed to do that, but she Might call the other siblings families. After 5 heart wrenching days of a complete emotional rollercoaster our newest family member "Rascal" lost his battle to Parvo at 4:30am on Tuesday, February 12, 2013. My Heart is breaking right now as I write this, for our little 8 year old daughter, who hardly talked for 2 days after he died. She is still very sad and missing him every day! After speaking with numerous Vets and other well informed rescue groups, we feel that had the dog been checked out properly that this would not have happened to us! While we know that you state that your organization is a "Non Profit" and that these dogs are "Adopted", After a great bit of research I have been told that by paying $300.00, that we indeed were "Sold" a dog. We are requesting that you reimburse us for the following: Adoption Fee - $300.00 Veterinarian Cost - $1400.00 (Please find attached copy of veterinarian Letter and Charges) THEIR RESPONSE WAS , SO SORRY BUT YOU SIGNED A CONTRACT AND THERE IS NOTHING WE CAN DO FOR YOU!!! While PetSmart says that they are in no way affiliated....THEY SURE DO MAKE ALOT OF MONEY EVERY SATURDAY WHEN THE ADOPTIVE FAMILES ARE LET INTO BUY ALL OF THEIR NEW DOGS SUPPLIES!!! Sherry D. read more

I honestly wish I could give zero stars but a friend and I went in to this petsmart to get some fish. We were so excited to get our fish until we asked an employee for some help (her name was Azure) and from there everting went wrong. Azure was very rude and everything my friend or me said was pretty much wrong to her. It totally felt like we were at an interrogation with tone and attitude. I totally understand its her job to tell us how to take care of the fish but she was just very very nasty to us!! We ended up getting two fish even though we want to get more but at that point we just wanted to get out of there because she made us feel very uncomfortable. We went to check out and of course she was the one checking us out as she proceeded to check us out she purposely took her time and also wrote on our receipt "no guarantee" of refund since they were going to "die" even though we had what we needed to take proper care of them. On top of that there were a lot of dead fish in the tanks so if anything the fish would be in better care with us :) read more

I will never buy a fish from this place. I was looking at the fish in the fish tank and saw a tape worm in one of there aquarium. I told two of the employees and they ignore me. If you buy a fish from them know that you will infect your fish and will have to de-worm them. read more

Absolutely the worst service we have ever experienced. They are rude mean to the dogs and very unprofessional. They quoted one price and then charged another price when I showed up to pick him up. I will never go back. read more

My experience was amazing. Anna did really great with my dog Marley and I'll definitely be back to see her again. Thanks so much for all your help !! read more

Natasha and her groomers take awesome care of both my crazy Husky girls! Always come home so clean and happy! They take time with your fur baby and ensure they are taken care of and loved even when they are busy they pay attention to the needs and safety of your animal! Love all of them!!!! read more

I have always brought my dog in for a groom and never had any problems. The last 2 times, they did not take enough hair off of him. This time I spoke with the person that took care of my dog. I was told the reason why she wasn't able to take enough hair from him was because he was too aggressive. Okay that is fine. I was not mad at her. I too work in customer service and no one is perfect. I really like that she gave a booklet of what she did. Once I got home my husband pointed out blood all over the floor. My dogs left rear foot was covered in blood. I then immediately called the groomers back and mentioned that his foot was bleeding. She knew that his foot was bleeding and just told me to just get some flour or corn starch, it was suck the blood right up. That is what really upset me. I did not speak to the person who did my dog. it was someone else. If you knew, why wouldn't you tell me. The person even gave me a booklet and she couldn't just add that in there. My dog was in pain. Blood means pain.All you can say is get some flour or corn starch? No empathy? Not even a sorry? You guys probably don't care but I will take my business else where. read more

Terrible! I set up an appointment in person. I brought in the shot records as requested. At no time did they tell me I could not give my dog a sedative prior to grooming. When I got there with my dog is when they said, rudely, that they couldn't take him because they wouldn't be able to tell if he were anxious. Duh! That's why he gets the sedative, so he WON'T be anxious! I was told It wasn't their fault that they didn't tell me the "rules" up front. I should have asked a question I didn't know to ask. All other groomers I've had have been happy to have the sedative on board. Now my dog has been medicated for no reason. And the groomer wasn't even there yet. She was late. read more

Not sure about this location anymore. First time was good. Second time they my dog was coming do for rabies shot, this was in march, not do till Sept. Called for appoint for grooming, couldn't find us under any phone number. Apparently that is the only way they can look up. Not going back too many mess ups read more

Took my husky for grooming and nail cut this weekend. Got told that he was aggressive while taking his hair out from his back end. Couple of minutes of my dog being home I notice blood paw prints all over the floor coming from his back paw. Call them and explain why he is bleeding and this is what they told me ( oh yeah he was moving too much while we were cutting his nails but you can apply sunflower that will help stop the bleeding) very disappoint if he is moving then don't cut the nails. At that point I prefer to let it be than hurt him. You guys cut were the nerve is . Very very disappointed this is the last time I will take him here read more

Staff was helpful and answerd our questions to the best of their ability.

I had a fantastic experience at the groomers today, I took my Chihuahua in for a bath and she came back smelling so clean and so happy, I could tell her bather Anna really took her time to make my dog feel good. What I loved most though was she paid so much attention to detail! I got a very colorful progress report that was very detailed on the services performed. I would recommend her as a bather to anyone looking to get their dog bathed here! read more