The customer service and onboarding was smooth. I appreciate Diana's kindness and patience with my…read more2 kittens. Will definitely be returning in the future.

Took 5hrs to groom my Golden Retriever and the cut was terrible and his hair was still wet when we…read morepicked him up and his toes, and panties were not trimmed.

I have been looking for a good groomer for a while now, everywhere ive been has been too…read moreoverpriced, or when my dog would get groomed it wasnt to liking. But, with Pawsitively Grooming, it was so nice. She was super nice, attending, and my dog came out so cute! And her pricing is very good too. I would definitely come again!

We love Lena! My dog…read moreRomeo (teacup yorkie) is a little dude with a lot of attitude. He loves coming to see Lena for his regular groom. She is always kind and happy to see us. Most importantly, he always comes out looking so handsome Her prices are great, especially for the amazing service!

Something special about the groomers. I have a 7 year old very fearful female dog, and a very hyper…read morepeople loving 12 year old dog. This is the only place I take my dogs for grooming. The female hates her feet being touched, and hates new people. Kathy has a special touch- let me tell you! First time there Kathy spent some time with the female dog and got her to trust her the quickest I have ever seen. She was able to get the trails trimmed and even worked on trimming the hair. Next two visits she worked on more trust and than brought out the drill to grind the nails. This was a big step! This trip today Kathy was able to file the nails and shave the paw pads WITHOUT ANY accidents or my dog getting scared! My female dog is so fearful that at the vets (which I have brought all my dogs too for the last 26 years) she has shown teeth and has to be muzzled for the last 2 years. NOT here, not at Runway Pet Groomers! The store owner/manager always is nice and giver my dog space to build trust. Kathy is special, as is this location. My male dog is a ball of energy and just wants to love and run around the whole time. They handle him with care, because he will try to jump off the bench to see the other dogs and people. They do not yell, scold or tighten the lead or choke him to comply. Rather, they give him attention and work at his pace. His nails are blackened and hard to see the quick, and he has NEVER come back with a cut or bleeding. Unlike other places I have taken him. You can see other groomers and other dogs through the windows, and none of them seem like they want flee the area. There's toys, treats and food items to purchase should you choose. Overall, the prices are good for the area and the staff are great with dogs. I won't take them anyplace else!

After 10 years and the only grooming location my pup has known I have moved on. I expressed my…read moreconcerns the last two visits and nothing improved. Their customer service is lacking and the groomers seem to change like a revolving door. I would recommend many other businesses in the area before this one.

I want to update my review. I have tried Soapys dog wash again because I wondered maybe they have a…read moredifferent groomer by now. And the next few times it has gone great.

It was a great place to self-wash our two dogs. We have one tiny dog that is 8lbs and a bigger dog…read morethat is 45lbs. They had wash stations for both sizes. There are different soap options and even dryers for the dogs. They have lots of other tools you can use like nail trimmers and tooth brushes and more. The set up was a little off to us like it seemed like we were in someone's house. It was $17 for each dog because we forgot to bring our own soap. If you do bring your own soap, it is $12. Id go back with my own soap. They also offering grooming services there but they work right alongside the self-service washing so that was a little weird. The lady at the front desk was kind though and helpful.

I can't say enough great things about Maria Medina, She is professional, kind, and truly gifted…read morewith animals. My pup not only looks amazing after every visit -- clean, perfectly trimmed, and smelling like a dream -- but is also calm and happy, which says everything. It's clear how much love and care she put into her work. She treat pets like family, and the attention to detail is unmatched. I'm so grateful to have found her.

As a first-time puppy mom, I used Yelp Assist to help me find a groomer, and this company was one…read moreof the options. I wasn't sure how this mobile grooming worked -- some companies come to you, others have set locations where you can bring your pup- so I asked a simple question for clarification. I reached out specifically asking for a mini groom -- just a bath, nails, and light trimming around the face and private areas. Instead of responding to what I requested, I was sent package pricing for regular and luxury full grooms are $95/$$115 which wasn't what we needed for my puppy's first groom. They were responsive, but the communication was certainly off. Did I not ask the right questions?

Late on Friday night when I found myself in possession of my fiance's dad's dog, I had no idea what…read moreto do when I saw he desperately needed a grooming. So, I took to Yelp, like I usually do, and when I saw DogStar had Heather and Brent's approval, I knew they had to be my first contact. I sent a message late at night expecting a response in the morning. Much to my surprise, Joseph answered my message in under five minutes, instructing me to call in the morning and he'd do his best to squeeze me in. I called first thing in the morning, and it worked out for them to send Dan to us in the mobile grooming truck less than two hours later. He did a wonderful job with Rocky (getting him all clean and shaved and the full works) and I'm extra grateful because he let us know about an ear infection, so we were then off to find a vet. Would definitely recommend them and use them if I get a dog while in the area.

I am sure their work is great but the communication skills are the worst I have witnessed. I have…read moretried to message them on Yelp, called the business phone number for weeks now and nothing. When I finally reached someone they told me to text them which I did and it's been two days with no response. Why tell someone to text you if you want respond back? So in total I have been trying to reach them for 2-3 weeks now. To the owner if you are this busy where you can not answer texts, Yelp messenger, business phone, cell phone then tell new customers you can't take new clients, it's the respectful thing to do.

My family and I have used Krisdan Kennels for many years now. Probably 15+ boarding experiences…read morebetween myself and my immediate family with five different dogs over the years. Krisdan is consistent and reliable dog boarding. They allow my two dogs (one large one small) to stay in the same kennel/dog run area which is nice because some facilities will not allow large and small dogs in the same dog run even if they are in the same family. I just picked up my dogs from our most recent trip and they are clean with smooth shiny coats. I look forward to using them in the future for my boarding needs.

Kennel business that's behind a home. Kennel runs are 4 feet x 14 feet. Used them for 4 nights at…read morethe recommendation of a friend. Mandatory bath required during first day of visit ($18). Owner very disorganized. Had taken all of my information over the phone (weeks before the scheduled boarding dates), including my vet's information, with the purpose of checking my dog's shot records prior to boarding. Arrived to drop my dog off at 8 am only to be asked for the shot records because she did not have them in the computer. Then she tried to call my vet and complained when the phone rang over to voice mail. She was able to get through on the second try and verify that my dog was up-to-date on their shots. She mentioned during this time that she really would have preferred to meet my dog prior to him being dropped off for boarding. I toured the boarding facilities on a separate visit, called to book the boarding on the following day and was never given those instructions. She also argued with me about the weight of my dog, stating he looked heavier than 39 pounds. They seem to use the dogs weight for the nightly cost of boarding (40 pounds = $17/night, less than 40 pounds = $16/night). I told her his last weight was two weeks ago and he's a puppy, so he certainly could have gained some weight since then. As she was on the phone with the vet, confirmed that my dog weighed 39.8 pounds two weeks prior. If you're that concerned about a dog's weight, you should probably invest in a scale for the lobby area. During the first boarding visit she did recommend that I bring my own dogs food, but after that they could just feed him the same dog food they feed all the dogs they are boarding. I was always told it is not a good idea to abruptly change the food as it can lead to GI issues, so that policy seemed strange to me. Went to pick up my dog (a 9 month old puppy) and was told by the assistant that the owner was not comfortable with boarding my dog in the future, as he was very aggressive with her, the actual word used was vicious. The assistant stated she never had any problems with my dog, but if I wanted to use them again, I would have to call and speak to the owner personally. My dog was extremely high-strung and hyper when I picked him up. He also didn't smell that great, despite the mandatory bath that all the dogs are required to get. He is normally a very calm and laid-back kind of dog, as much as can be expected from a puppy. So I told the assistant I would just make alternate arrangements for future boarding. My dog and this facility/owner were not a good fit. I would hesitate to recommend them to other dog owners.

Absolutely thrilled we found Laura The Pet Nanny to look after Molly the Wonder Dog on our recent…read morevacation. We used another service during our Thanksgiving vacation and two days in a row the sitter was a no-show, while we were hundreds of miles away creating a stressed-out vacation experience. Thankful to say, our sitter Mikayla not only showed up every day as scheduled, but she also sent updates via email for each visit per our request. Three times each day we got an update on Molly along with a couple of photos. Laura and the team made it super easy to get set up, to schedule the visits, and the overall experience was wonderful. Is Laura more expensive than the other service we used previously? Yes. Was she worth the extra costs? Absolutely. The peace of mind knowing that Mikayla was there each day and providing the updates created a stress-free vacation. We will be using their services again in the future.

Kept me informed daily of the activities with my cat. Excellent service. I highly recommend this…read morebusiness.