1. PetSmart

0

Orlando, FL

Cancel

Open app

Search

PetSmart

3.2 (47 reviews)
Open • 9:00 am - 9:00 pm
Updated 1 week ago

Services - PetSmart

Private dog training

Bath and groom only

PetSmart Photos

From this Business

You might also consider

Recommended Reviews - PetSmart

Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
Yelp app icon
Browse more easily on the app
Review Feed Illustration

Reviews With Photos

Erica E.

I've been searching the past year for someone who is a master at grooming a Miniature Schnauzer ~ and I finally found her at this PetSmart location!!! KAROL is absolutely AMAZINGGGG!!! I have a 12 pound very spoiled Miniature Schnauzer named Jaxon Valentino who is adorable. Karol asked questions to find out how and what I wanted the outcome to be and she executed my wishes with precision!!! Sadly, I have found out by trial and error all groomers don't have the skill set to groom this particular breed. I am soooo happy to find Karol!!

My doggy
Michael G.

This Petsmart is awesome. They gave my dog a beautiful haircut. I normally go to a different Petsmart by my home but they were not available today. I got really lucky. I just want to say thank you thank you and more thank you to the Petsmart on John Young Parkway. kudos to you

Dog training
Jackson Y.

Visiting from NYC, this is the largest pet shop I have ever been to. They have everything under one roof: pet food, pet clothes, pet grooming, pet training, even a pet hospital on premises! If you don't have a dog, no problem....they have a pet adoption center too!

Jeremy P.

Alyssa and Lorina were the most unhelpful bunch I've ever encountered I went to return or exchange a type of dog food that made my dog sick full bag and they basically told me to piss off when I asked for an explanation they just said it's policy mind you on the damn bag it says return to store that you purchased from!!!!! Ridiculous!!!!!!

Waiting for my Dog!
Ian G.

Still waiting. I was told to pickup my dog at Banfield inside Petsmart. I was here before everyone. But customer after customer was being helped. Not sure why they called and said your dog was ready for pickup and he is not ready. We are in a world of uncertainty due to COVID. Before you ever come here to pickup your pet you should reverify everything is fine

There is usually a line...just one register open.
Lisa G.

This PetSmart is the one I tend to shop the most since it is closer to my home. So, I've been shopping this store for a few years now. Its your basic, PetSmart store with a grooming salon, training area and veterinary services. Many moons ago, we used to bring our Shih Tzu's here for grooming but decided to use an individual groomer when our pups seemed to be acting weird after being picked up. As they are not crated at home, it might have been a bit of an upset for them to be waiting in cages until it was their turn for be groomed. (Sometimes they waited a couple of hours, then after grooming, they went back in the cage. ) However, those are just my dogs ... and they are a bit spoiled as I try to keep them as happy as possible. I also am very aware of their need for "potty" with smaller bladders ... so, that can be an issue as well. I have also used this location for basic training and it was pretty good! So, yippee for doggy training! (I also love to walk by when they have a class in session and see all the pup-pup's learning their tricks!) On most of my visits, the place is quiet and they only have one cashier available. However, when its time to check out, there is always a line. You will see other staff members walking around or talking to each other, yet, they only have one cashier. Its a bit frustrating because it seems to take longer than a average check out due the the phone number questions, the donation questions, the discount questions, etc. (I'm not complaining about the discounts at all, btw!!! I love them.) Also, I have found that many of their items are not stocked if you are looking for certain things that you might see online or that have markers in the aisle but never seemed to be there (certain shampoo, ear wipes, harnesses, etc.) If its a popular item, you might have to opt for another choice as this has been the case many times I've visited. They do always have the food well stocked though! So, its your standard PetSmart. If you are looking for basics, this store will do!

A juvie chameleon in the smallest enclosure ever!! This place needs to be closed for this!!

See all

8 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

8 years ago

Great service! Rose in salon does a great job on my dog Jake, he is fearful and she works with him so calmly! Wouldn't go any where else!

Helpful 0
Thanks 0
Love this 0
Oh no 0

11 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

11 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

8 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

12 years ago

Helpful 2
Thanks 0
Love this 0
Oh no 0

16 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

Page 2 of 2

Ask the Community - PetSmart

Review Highlights - PetSmart

“I just want to say thank you thank you and more thank you to the Petsmart on John Young Parkway.”

Mentioned in 2 reviews

Read more highlights

You might also consider

Plush Paws Pet Salon - Shed Happens! Ask about our signature Furminator Shed-Less Treatment!

Plush Paws Pet Salon

(158 reviews)

College Park, Horizons West / West Orlando

I'm fostering a dog who sheds a lot. The furminator shed-less treatment is just what I was hoping…read morefor. The staff are always so kind, friendly & sincere. Love this place, highly recommend!!!!

Unfortunately, this is not a business I can recommend if you have specific grooming instructions…read morefor your dog. Our Irish Setter has been groomed here multiple times, yet the services have consistently felt lazy and inconsistent. Most recently, the grooming job was extremely poor, as shown in the photos. Despite our dog having an established "file" and us communicating our instructions directly to the groomer, we were later told it was still our responsibility to ensure everything was explained again. After we called to express our concerns, they asked us to send photos as evidence of the grooming. Following an investigation and conversations with both the owner and store manager, they admitted the groom was not up to their standards and apologized, which we did appreciate. What was disappointing, however, was the resolution they offered. Instead of refunding the service, they offered a discount on a future appointment. That felt presumptuous, considering this experience left us with little confidence in trusting them to groom our dog again. They also mentioned that, if we returned, they would make sure a groomer who "specializes in setters" handled him next time. This was frustrating to hear because our dog has been groomed there multiple times already, and that option was never previously mentioned.

Miss Emily's Bed & Biscuit - Halloween Party

Miss Emily's Bed & Biscuit

(70 reviews)

I checked in my two cats to be boarded in Miss Emily's Kitty Condos. The drop-off process was…read moreincredibly easy and the staff was tremendously kind. My cats had no problems getting settled on their first day, but one of my cats decided that she wasn't too fond of playtime and became stressed, sitting atop their condos and not allowing the staff to get her down. While this was happening, I was on a plane and had no access to my phone. The staff tried to calm my cat down and try to get her back in her condo. Unfortunately, she was stressed and didn't take kindly to being boarded even after being boarded before. The staff kept in constant contact with me, letting me know how my precious cat was doing and if she had come down. In the end, we had to have the cats picked up by their emergency contact and had to cut their stay short. With that being said, the care Miss Emily's staff had toward my cats (even while one was hissing up a storm) made me want to write this review, knowing that your pets are in good hands, even when things don't go according to plan. I would recommend Miss Emily's to anyone who needs to board their pet in Orlando, dog or cat, as they truly have your pet's needs in mind.

Our pup Jeter loves Miss Emily's Bed & Biscuit and they are our go-to when we need a last minute…read moresitter or just a day of fun for Jeter! He has been to many of their special days like ball pit day, Santa day, Halloween party, his barkday, pool day, etc and he always has a great time. If you follow them on social media you may see your fur baby featured in a story or post! The staff is always so so sweet and they have amazing customer service!

Terrie's Polished Paws

Terrie's Polished Paws

(12 reviews)

South Eola, Downtown / Central Business District / CBD

Terrie is amazing! I love how she comes to the house to keep my dogs calmer. She's so great with…read morethem. My little one is very nervous and she was so patient with her. The dogs look amazing and can't wait for her to come back.

She is coming in a week but is very pleasant on the phone, and is flexible for scheduling. I am so…read moreexcited to see how she and my dogs together. I'll post an update with pics if possible once the grooming has been done. Also I had forgotten to say that she had offered me a tremendous discount for Grooming because I was in a hardship. I am in a hardship, and I have a fixed income and she wanted to get my three dogs in shape so I could afford to keep them groomed. But upon her reading the beginning of this, she got very angry and said that it hurt her, and it was all very positive, and the whole thing seemed a little immature to me. So she told me to find another groomer, and said she was done, and I told her I would remove this whole thing if she just honored her end and did the grooming this one time, but she refused to. Just want to give people a heads up that something like this could very well happen again. Update: I will not use this venue as a place to argue with someone. But when there is a lie... The first paragraph of my review was posted first, and she thought I was being judgmental and told me to find someone else. I did not leave that full review until after that. Terri I hope you do okay in your business.

DogStar Mobile Grooming - Peekaboo in the back lol

DogStar Mobile Grooming

(54 reviews)

Downtown South

Late on Friday night when I found myself in possession of my fiance's dad's dog, I had no idea what…read moreto do when I saw he desperately needed a grooming. So, I took to Yelp, like I usually do, and when I saw DogStar had Heather and Brent's approval, I knew they had to be my first contact. I sent a message late at night expecting a response in the morning. Much to my surprise, Joseph answered my message in under five minutes, instructing me to call in the morning and he'd do his best to squeeze me in. I called first thing in the morning, and it worked out for them to send Dan to us in the mobile grooming truck less than two hours later. He did a wonderful job with Rocky (getting him all clean and shaved and the full works) and I'm extra grateful because he let us know about an ear infection, so we were then off to find a vet. Would definitely recommend them and use them if I get a dog while in the area.

I am sure their work is great but the communication skills are the worst I have witnessed. I have…read moretried to message them on Yelp, called the business phone number for weeks now and nothing. When I finally reached someone they told me to text them which I did and it's been two days with no response. Why tell someone to text you if you want respond back? So in total I have been trying to reach them for 2-3 weeks now. To the owner if you are this busy where you can not answer texts, Yelp messenger, business phone, cell phone then tell new customers you can't take new clients, it's the respectful thing to do.

Dog Day Afternoon - Our four outdoor play yards are filled with slides, jungle gyms, grass, sprinklers and more!

Dog Day Afternoon

(52 reviews)

South Orange, Downtown South

5 Stars for a dog daycare and boarding spot that has streaming and extra services, and who seem to…read morereally love the pups. Dog Day Afternoon (DDA) is available for daytime distractions for your pups or longer boarding. They offer online streaming video to see your dog while you're away, and also offer services like dog washing, nail trimming, water play, private play time, etc. Seems like the perfect place for a doting dog owner! One thing to note is they require a break-away collar when you drop your dog off. They have them for sale or rent, but we've forgotten ours a few times and they've been cool about it and not charged us. The only thing that's been annoying is the streaming hasn't worked the last two times the pup has been there. That's kind of one of the big perks of going to them, so it was a bummer. They didn't have any explanation for it when we asked. They have two outdoor areas as well as a separate space for the "gentles." This means your timid and sensitive dog won't get bullied in the playground. Overall, a definite favorite for boarding in town. They have a referral bonus if you refer a friend. We've gotten free days when a friend took our advice to go to DDA.

Words cannot express how grateful we are to Dog Day Afternoon and every member of their amazing…read morestaff. For many many years, our Shi Tzu stayed with them when we travelled. They always greeted her by name & with love. The daily photo report cards were the highlight of our day. At the age of 18 (mostly blind & deaf) she passed away last week. I notified them and canceled an upcoming appointment. Today we received a card in the mail with a personal message from each employee. It brought tears to our eyes and further validated our decision to forgo cheaper alternatives and entrust her to these caring staff members who go above and beyond. They have our eternal gratitude.

PetSmart - pet_training - Updated October 2026

Loading...
Loading...
Loading...