Petco Millenia!!! You guys have some real gems!!! The talented Chyna getting my baby BluLoba right! Not only she is amazing in what she does , for me the simple fact that my dog loves her for me it's everything! Knowing that she is in good hands it's my numbers one priority. I don't only come here for grooming, I also shop here and it's employees like Juan that makes my trip to the store every easy and pleasant! Petco give ur employees their star because they deserve it!! read more

See all

Petco has a great rewards program. You pay $18 a month per pet that you get a plan for and get back $15 in reward coupons, $20 for any vet visit, 10% off litter, free bag of cat food - every 7 bags ( I believe) plus other discounts for food, grooming, & more. I have one plan for one of my cats, but use the discounts to buy all of their food litter, etc. and then another plan for one of my dogs and same thing. I use the discounts for everyone. You could use the credit at the store or online. There's always a good selection and shows are usually well stocked. Staff is usually friendly. It's a good overall pet store. read more

Petco - Pet Stores Near Me - Orlando, Florida

I took my dog Kodi for the first time. He had a really great experience with Kayla. He gets nervous around new people but opened up to her quickly and that made me feel very comfortable. He did very well and his haircut was exactly what I asked for. I'd recommend Petco and after 7 grooming services the 8th grooming is free! read more

In the past, I used to buy my litter at the grocery store for convenience sake and because I didn't know any better. Recently, I learned the value of just buying from Petco and I'll never go back. It's a great price at $11 and a better product than most of the brand name litter out there. The customer service here makes it clear that it's a prioritized standard for them. The staff is well-informed and always overly willing to help. The only reason I gave them 4 instead of 5 stars is because I feel they should offer the lightweight litter as refillable. But that's just me being picky. read more

I make a purchase. He doesn't put it in a bag. When I say I'd like a bag he slaps my hand away and says "we charge for those." I ask how much. He says "you should know we charge, we implemented this a few weeks ago." So I asked again, "how much?" 10 cents. Mind you, these bags are about 1000 for 10$. If that. Yeah. Thanks buddy. PetSmart you just won my business by not being a bunch of greedy "its for the environment" a holes. read more

if you care and love your dog... DO NOT TAKE THEM HERE TO BE GROOMED!! not only was my dogs cut uneven and nothing like i requested.. she came back with all types of cuts and scrapes on her body and lesions on her paw pad. i called the manager and she told me to send an email with pictures and they never responded to me. i am so unhappy and disappointed with the groomer Stephanie's service but my dog is truly the one suffering. she barely wants to walk because her paws are in so much pain. read more

See all

While I was at Petco, I came across these two hamsters that were running crazy in their small tank. From being on many different Facebook pages learning about what hamsters need, I've learned that this can be a neurological issue, a brain tumor or an ear infection. I'm only 17 so I'm unable to purchase a hamster without an adult but I wanted to do something to help him. I talked to the manager and she wouldn't listen to me. All she said was "no he's fine. That's what they do. But I know that's not true. These pet store chains have no idea what they're talking about and have no care about their animals just about the money they are getting from it. read more

Can't believe they charge 20% more than Petsupermarket BUT they also charge an extra 10¢ if you wish your items to go into a simple plastic bag as you leave the store! Like what retailer does that who charges outrageous rates anyway? I'll stick to Petsupermarket from now on. read more

I can't believe it took me so long to realize that you can purchase cat litter and just get it refilled at the store for $10! We've been spending so much money over the years on cat litter as we have two cats so naturally a lot is being scooped away daily. But once we figured out that you can come here and just refill not only does it help us feel better about the environment by using one container but we were able to save financially not to mention the litter here is just significantly better at smells and clumping so we use less and smell it less than the ones we used to buy at Publix. The staff is always really nice and helpful plus it's always a great place to look for kitten toys and holiday gifts. read more

Manage was late to open establishment. Employee was outside waiting. Customer was were outside waiting. Management or whomever is opening should be at business earlier than open time as a standard. Other than that. Grooming and staff are amazing. read more

Horrible customer service. Stuff right out of nightmares! I have not been talked to in this way by a store employee for as long as I can remember. read more

Received friendly help getting his arms all wet digging out aquatic plants for me. Nice healthy selections too. Check out was friendly and swift. Just getting outa this damn shopping area is an EPIC FAIL. The infrastructure is inadequate for the volume of shoppers that frequent this area. Pee before you leave for your car, as it will be a while before you even get close to Conroy Road!! read more

Petco - Pet Stores Near Me - Orlando, Florida

So I went in for some frozen mice and they refused to price match (with PetSmart.com). Apparently you are required to call a number and request a price match through that. Which of course is a huge hassle I'm sure. Now normally if it's to save a dollar maybe two, I wouldn't be bothered but for 6 frozen fuzzy mice Petco wants 16$ while PetSmart sells them for $10. That's almost twice the price. Long story short, Petco is overpriced and refuses to do anything about it. PetSmart is where it's at. I'll just drive the extra 2 minutes to go there from now on. read more

I was a loyal customer for 10 years. Just had the worse experience, Terrible customer service new grooming manager rude and pushy. My dog looks bad, do not smell like had a bath and overpriced. Not coming back ever again. read more

Soon after adopting our awesome dog from the neighboring county animal shelter, I had him groomed at Petco. This helped identify him as a pure Mini Schnauzer, as he had had a rough go of it before he was found. As I checked out, a very helpful salesperson discussed the various training options they had in store, when I mentioned his penchant for chasing squirrels on walks. The schedule offered flexibility and a good promotion for Pet Pal Rewards. It was important that my son and mother could also learn to handle him. Adam, the trainer, said it was important to have everyone there participating. We didn't think anything was going to be possible with certain commands like stay and leave it, but sure enough he picked up on it in a few weeks, even mastering the puppy push ups which my son tested him in class. Loose leash walking while looking was a challenge, yet he did very well at the graduation even with some distractions. It was also very good to learn about food and nutrition, as well as safety and petcare. Adam was very insightful with various instances that can occur at home. He even provided daily accessibility from his cell phone in case anything came up. read more

DO NOT HAVE YOUR PET GROOMED BY ANDREA!!! This is not my dogs first groom, but it is my first groom with Andrea and let me just say I will never EVER EVER leave my dog to be groomed by her again. I showed her multiple pictures of what her haircut used to look like and I just picked her up and my dog is completely bald.!! She an Australian Shepherd and is supposed to have a coat of hair on her not be completely bald. When I called to complain I was told that's what we asked for... NO IT IS NOT! I am going to attach a picture of how she used to be groomed and what Andrea made her look like. My poor dog looks like a naked mole rat and on top of that I was charged 80$ for the WORSE HAIRCUT EVER. On top of that the haircut is not even, there are parts of her legs and chest that are shorter than the rest of her body. How are you going to charge so much for a horrible haircut. Andrea either needs to be fired or go back to grooming school because she is just horrible at her job and is just going to make you lose business because I will never return to her for my dog to be groomed. read more

Petco - Pet Stores Near Me - Orlando, Florida

Amazing customer service, especially from Jason. I went into buy a bearded dragon and I had no idea what I actually wanted and he answered every single one of my questions. Since then I have been back numerous times for supplies or food or questions about the bearded dragon and they have all again especially Jason have answered everything. I would highly recommend this Petco it's probably the best one I've ever been to. read more

First time in this Petco, layout was easy to navigate and registers moved quickly when checking out. Shelves were well stocked, staff was very visible and store was clean and orderly. Pet grooming was full and dogs were coming out with some cute cuts. Popped in here while running errands to pick up some food for the cat and check out the dog toys. Found both and enjoyed a puppy fix with 2 adorable pups who were shopping with their owners that day. Oh, my! Cuties! read more

Petco - Pet Stores Near Me - Orlando, Florida

See all

I came here to purchase food for my dogs and I bought a bag that I happily paid $70 for. Upon opening the bag, the entire thing was covered in maggots and spiders. The bottom shelf of the store where the bag was, infested with spiders and roaches as well. This store is unprofessional and disgusting, then the lady had the audacity to ask for more money when I went to change the bag for a different one. I am never coming here again, do better. In the heat of the moment I did not take any pictures but I assure you it is true. I checked other bags that even had holes in them. I'm very disappointed, thank god i noticed in time. read more

We went to this Petco for assistance on a gecko we bought at another Petco store. German was amazing and very helpful. He answered all of my MANY questions and helped us pick out the products to help our shedding lizard. Thank you so much German! We appreciate your time and assistance so much today!! You are a rockstar! read more

Been going to Gaby for a couple of years. She has always taken good care of our pups like family. Highly would recommend her if you need anything for your dog. read more

This place refused to groom my dog because she is a bit crippled, she can't support herself up on her back legs anymore. She Is also older, she is 8 years old. But Petco refused to groom her even though they have done so in the past. I was so mad, they got the manager, who said that they had to go by what the groomers said. We left there angry. They may have a good dog food selection. The store is very big, I'm sure you can what you want here. But, Get your dog groomed somewhere else. read more

My dog was declined for grooming because she's over 10 yrs old. Wasted my day and time to go there with my appointment. They could've told me then before going there. So pissed read more

This is my go to store for my snake needs there is a gentleman there by the name of Alan. He is very knowledgeable of snakes and if you have a question he generally has the info or will find out for you he is very polite and understanding of first time snake owners like myself. Anna who is a cashier/ front of store associate is very polite and professional read more

Bottom line: The customer service I received will definitely get me back in the door. I recently inherited a sugar glider. What's a sugar glider? That's the question I get almost every time I say I have one - even at some pet stores! I went in here and asked the girl at the register if they sold any food for Sugar Gliders. She got on a radio system and asked "Does anyone know anything about Sugar Gliders?" She told me someone would be out in a minute. In far less than a minute Daria was standing in front of me with a smile on her face and she asked "So, did you just get a Sugar Glider?" I told her the story and said I had food and was feeding it fresh fruits and veggies but I wanted some snacks for it and I also needed some toys for it. She was a wealth of information! And not only was she knowledgeable but she was super friendly and walked me around several different areas making suggestions for toys/items to stimulate my glider in his cage. She told me what to stay away from and what they would like and why. She showed me bird toys and small animal toys that my glider would be able to crawl in and out of and shred. While I was looking and deciding she came back several times with additional suggestions that she thought of. I wound up buying my glider treats, a new little house and several toys. Great customer service Daria - thank you! read more

My matted maltipoo has new do.Thanks for helping her look so cute. read more

Petco - Hair cut - Pet Stores Near Me - Orlando, Florida

I have been to this location a few times with my pup, and we really enjoy it. The staff is nice, and often offers her a treat, the store is clean and they have a wide variety of products. I also enjoy that Petco has a large selection of Star Wars pet items, the only downside is the price is high (they actually have a $20.00 "collectible" series of dog toys, although I don't get the idea of a collectible dog toy). My only complaint about this store, and more so the product, is I went here hoping to get a harness for my medium dog and had an impossible time. The selection for larger (anything above small) dogs is very limited, the sizes are hard to tell if they will fit, the products are very difficult to try on due to packaging and from what I could tell, my pup that is only 45 pounds would at least be a large which they had almost none of. My other dog is 90 pounds and there is absolutly no hope of getting him a harness. read more

For Pet Grooming it's a one star. I had my dog "groomed" by a young woman who appeared friendly but did the worst job ever. She was tall caucasian with short blonde hair who seemed to be in a rush to leave when I came back to pick my dog up. This tells me she did not do a good job because she was anxious to leave. He did not smell better, his bottom still had a stench and his ears were not cleaned either. His nails were sharper than when I brought him in. Worst. Groom. Ever. Do not bring your dog here to be groomed. I wasted $25 and will never come back here again. I assume she just placed him in the kennel for a couple hours and did not bathe him he wasn't the least bit damp. I understand he was air dried but when I went to another groomer he was a tiny bit damp which shows he was ACTUALLY bathed. Save your money and time and go somewhere else for grooming. For retail I give it two stars because the service is good and they always have what I need but this grooming experience has lost my interest in the store and I will never return. read more

I adopted my first kitty here. The store manager, Liz, is super friendly and really cares about her customers. Today I went to buy some cans of food for my cats and I had no idea I had rewards pending on my pals account! Liz told me I had rewards pending and that if I added 3 more cans to my shopping cart I could redeem them all. I bought 13 cans of cat food and I only had to pay the taxes that were less than a dollar. Definitely Liz is the best store manager I've ever met and I'm super loyal to Petco now. read more

Great place with everything you need for all your pets. I have a dog and 2 saltwater aquarium. You can get very thing you need for both there. Their saltwater selection is limited but that is due to high cost and potential loss. Pal award is great for discount and money back reward. Staff is friendly and I known some of them for 3-4 years. read more

Not bad about the same as the other petcos in the area. The store was clean and had a good selection. read more

See all

I was unfortunate enough to think that night bones were ok for my chiwawa. He passed away at the hands of the "vets" at this place. Dont make the same mistake I did go to a real pet hospital. Honestly . read more

I shopped here all the time, but I'm very disappointed with today visit. They said the price change over night all the time. So I had to paid more but the tag on the shelf was the original price; which is cheaper. I don't have time to prove with the price because I have to worry about hurricane Irma. Very bad customers service and attitude. I will not come back here again. read more

I just wanted to just say Adam, the main dog trainer has been amazing at teaching me how to properly train my dogs in multiple classes. I highly recommend all he classes he is always professional as well as patient with myself and my dogs. The classes work as long as you stick the plan that Adam has set for each week they show you how to use positive reinforcements and shows you how not the yell at your dog when they something wrong. I have recommend Adams classes and the Petco store it self to my family and friends, if you are looking for one best dog training courses in Orlando for a great price then go see Adam he will show you that your dog will learn as long as you are willing to learn. Also the grooming team is awesome they have been able to calm my babies down for a nail trimming which can be a crazy experience. The staff at this store is always friendly as well as informational they always help me find what I need to keep my furry family happy. read more

Free dog food! That's what I love best about Petco. We buy a fairly expensive brand for our dopey dog and go through about 1 bag per month. If you sign up for a Petco card, they send a coupon for a free bag once you have bought 10 bags in a 12 month period. Whoo hoo! saves us over $20 :) read more

Parking is plentiful, but lots of traffic to get there. Convenient to other stores and restaurants, if running several errands. The store itself doesn't always feel as clean or organized as it could be. read more

The petco grooming salon here is the absolute worst. I have taken my 7 year old shitzu to the location over in colonial and sand lake and never have the issues I have with these people. They put a note in his profile saying he can't stand up which they never notified me of. Since then they cancel every appointment I make last minute on me. My dog has no medical issues and can stand up properly. Natasha is the most unprofessional groomer I've dealt with. Really wish they would have closed this location and not the one by my house. read more

We come here all the time for our kitty needs. But today we visited with our new puppy to get the essentials and the wonderful cashier Christine (from New York) was an amazing help! She gave us wonderful customer service and even better advice. She is definitely the kind of representative you want as the face of your store! We will definitely be back to visit just because of her wonderful service. read more

Don't buy dog food from this place..bought 3 separate bags on 3 separate occasions and were all contaminated with maggots. The shelves are never stocked. It's a joke. Stay away or go to PetSmart read more

This location is very big. They have a variety of choices for you. I came in and bought 3 nice aquarium plants. Over all the store was very clean and everyone there was very helpful and the store is in a good location too! read more