Good way to get your dog trained so that you can be a good trainer of your dog. Chris Dimaano is an excellent trainer. I highly recommend this program. (and the cost very reasonable) read more

I have been bringing my dog here for grooming regularly, and this was the first time a groomer with purple hair was assigned to my dog. She ignored me when I greeted her, and she also ignored me when I said "thank you." Her attitude was very unfriendly and unwelcoming. Most of the other groomers here are friendly and pleasant toward both dogs and their owners, but she seemed indifferent toward both people and animals. This experience left me feeling that this type of work may not be the right fit for her. I do not feel comfortable having dogs cared for by someone who appears unhappy and unfriendly while interacting with them. read more

Located on Haun and Newport near Buffalo Wild Wings, this store offers plenty of parking. While the location is organized and usually well-stocked, they unfortunately did not have the specific bag of food I needed tonight and customer service could be improved. They carry an extensive selection of pet supplies for dogs, cats, fish, reptiles, birds, and small animals. This location also provides grooming, training, and adoption services. Their online ordering is highly convenient, offering home delivery or store pickup within a couple of hours. I highly recommend using their app for extra pickup promotions and taking advantage of their excellent rewards program. Overall, I had a solid experience at this location. read more

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I have never trained my past dogs, but we got Honey and walked in Menifee PetSmart one day and Chris came up to us. We have been training Honey with Chris and are so grateful with his guidance. We will be with Chris throughout her therapy training so she can give love to those who need it. From puppies to older dogs, big to small we definitely recommend him. Best thing we did for us read more

if you are looking for a dog whisperer to help train your fur baby, look no further! Chris Dimaano is truly amazing, is extremely patient with the dogs and their humans, and helps break down the training process to make sense. Schedule your training now! read more

PetSmart - Pet Stores Near Me - Menifee, California

If you're looking for a dog trainer, look no further than your local Petsmart in Menifee. there you will find Chris Dimaano, dog trainer extraordinaire! He's the best -- loves dogs & training them & their parents too! He's kind & compassionate -- just great! read more

I am very disappointed with our recent experience. We have brought our three-legged pit bull to this PetSmart for grooming before without any issues. This time, we were clearly told that they would not groom her because she has three legs and that it was "store policy." What is frustrating is that no one could explain why she had been accepted in the past but was now being refused. If the policy has changed, customers deserve a clear explanation. Our dog is friendly, healthy, and has always done well during her grooming appointments. We understand that safety is important, but refusing to groom a dog solely because she has three legs, after previously providing the service, was very disappointing. We hope management reviews this policy and provides better communication and consistency for customers with special-needs pets. read more

Before PetSmart introduced us to Chewy, we use to make a bi-weekly trip here. This location is very clean, friendly and well stocked... even though it's somewhat on the smallish size. Over the holidays we ran low on dry food and decided to make a quick stop. We were favorably surprised by the prices. Dog and Cat food was almost the same... as its former online business they spun-off. Nice. Given the similar prices, we will probably shop here more often in the future. read more

I love this store. The staff is always friendly and helpful. I went in to buy some fish for my new aquarium that I bought from PetSmart. I've been going to PetSmart for years after having a terrible experience at a competitor and they've always been extremely great. As I'm looking at the tanks, looking for more fish for my new aquarium, I noticed they have tanks of dead fish and fish that are live but struggling I was so disappointed the tanks were dirty also. I snapped a quick photo of one of the aquariums of dead fish. I didn't want any confrontation because I was taking photos. Needless to say, I'm going back to the other competitor because there's not a lot of places to buy fish for my aquarium . read more

PetSmart - Quick photo of dead fish - Pet Stores Near Me - Menifee, California

They constantly have issues with online orders here. One time, my order got partially picked up and then the delivery person just stole it and when I called, they said they had part of the order still at the store but that was it and they couldn't do anything and then i had to call corporate help to get a refund. This time, I placed a same day delivery order. The delivery window passed with no updates at all, so I call the store multiple times and nobody answers. I have to call corporate help again, where they are finally able to get ahold of a store manager and the manager simply told the customer service person that there was so much going on at the store that the easiest thing would be to cancel my order. ????? What does that even mean? Why can't they fulfill a simple delivery order??? Petsmart is usually my go-to because for the longest time I never had a single issue with the same day delivery and it's free so it's very convenient but lately they have been having more and more issues with the online orders and it's very inconvenient and more of a hassle at this point. read more

We have brought our Frenchie for a couple months now and we love their service. The furminator helps when it's shedding season.

I'm very disappointed, I have supported pet smart for years and nothing really makes me upset but this truly infuriates me, I was looking at the bettas and noticed a majority of them were in bad condition. Very dirty cloudy water in almost every cup. 4 of them were dead which I let a worker know. I am sad and disgusted that they are kept like this and they didn't even noticed they were dead. After seeing the dead fish which looked like they had been there for awhile, I checked on the other fish that were SUPER distressed, the fish were glass surfing, some were very lethargic. Some were on their sides just floating there, it truly makes me sad that a corporation this big and claims they are the place for taking care of your animals, can't even take care of their own animals. read more

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Love Alexandria in grooming!!! She's a real sweetheart!! Teddi likes her too!! She does such a great job!!! Teddi needed alittle extra attention this time and Alex just took it in stride and Teddi went from little fluffybutt to a tiny little girl again!!! Thanks Alex read more

PetSmart - Teddi after a big grooming - Pet Stores Near Me - Menifee, California

There is a male groomer that is VERY aggressive with the dogs. I brought my dog to get her sanitary area trimmed and while waiting, I witnessed another dog getting groomed very roughly. And my goodness he is yanking the poor dog every which way, yelling at the poor puppy who is crying .. it was borderline animal abuse! read more

PetSmart - Ryan ! So please I urge you do NOT let him groom your precious animals - Pet Stores Near Me - Menifee, California

I think they are great. I've returned things, no problem, and my puppy Bella, started her beginners 6-week training class. The employees are nice and kind and have loads of knowledge about certain items in the store and they take the time to help you out on the floor. Not like other stores that don't do that. I appreciate it a lot. That is one of the reasons we go there. Keep up the good work. Lanie & Bella read more

PetSmart - This is Bella. 8 months old and a firecracker. My Zoey passed away Dec 1st 2024, and finally I got another doggie to love. Zoey would of way - Pet Stores Near Me - Menifee, California

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Bad customer service cannot scan the coupon on the phone , she should just manual type the code but no discounts no foods for the dogs waste my time and traffic , never gonna shop at this location read more

We took our Scooter boy to get groomed at PetSmart in Menifee. They fit us in on a cancellation they had. Vanessa was his groomer. When we picked him up he came out so happy!!! He pranced out looking like a prince. He's an old boy and has been through so much!! To see him so happy and feeling so good meant the world to us! Vanessa did such a great job cleaning him up and he obviously just loved it!!! I highly recommend PetSmart and Vanessa to everyone. Very affordable, no price gauging, very professional and clean. read more

Very friendly. They did a great job. They treated my dog like family. I will be back.

Place says it's open till 7:00 says it closes in 18 minutes right now it's 18 minutes till 7:00 they have the inside door closed I literally called up here about an hour ago and talked to somebody and they said that they were open till 7:00 it's 6:42 and the doors closed. Locked.. Who knows what time they actually closed up. I would have jammed up here an hour ago when I called if they would have told me that they were closing early. Can I have animals at home that are going to go without eating. Because somebody can't stay open till they say that they're going to stay open. So I'll give this place one star. I'd give them less. Not only is it deceptive but it shows that they don't care. Probably why they're sitting right now with three stars hopefully this lowers it down. Obviously I'll be taking my business and hopefully everybody else to Petco or some alternative place.. big waste of my time and my animals will be hungry tonight. Thanks a lot assholes read more

Didn't do the full service and attempted to charge us full price and left our dog in the crate and we had to go back after 3.5 hours to ask how much longer and she was in the crate ready to go with no phone call or anything to let us know This place is an absolute waste of retail space read more

I took my Yorky to get groomed. They did a good job followed my instructions of what I wanted and they are very friendly.

I came in to buy a floatation vest for my little man Brewski. To my dismay, I could not find one. I asked a sales associate for help. She informed me that the vests had been moved to the storage but that she would be happy to get be one. She indeed did then went back for a different size. After trying the vest on my dog I realized it didn't fit and to to the store embarrassed. But the second shift was just as helpful and went back again and got the correct size. Thank you Amber,Kristen, Robby, and Todd for providing excellent customer service and helping Brewski learn to swim. read more

PetSmart - Pet Stores Near Me - Menifee, California

0 stars if I could! Dropped my dog off for grooming with Tiffany. She said I'll see you in a few hrs. I went about my day to run errands. I get a call 46 minutes later stating my dog was injured while waiting to get his bath. They offered to take him to the emergency but at the OWNERS expense. No compensation added. Then they called me and said I need to pick him up right away bc they can't hold him for long. read more

Took my Dog in for a puppy bath. I previously made an appointment a couple days before. My first time taking a pet into a shop. Wasn't what I expected. Staff was very nice, but seemed to be really busy maybe too much so. I was told might be a couple hours or more. Hmm??? Okay? Walked out thinking I made an appointment! ? My first thought was the Grooming Department was Just like waiting at Doctors office. Get in there and wait. Anyways I got a call & text about a hour later saying my puppy was ready to be picked up. I'm Happy with the results! Puppy's happy too! Thank you! We will be back! read more

PetSmart - Pet Stores Near Me - Menifee, California

Five stars for PetSmart! We've been loyal customers, getting top-notch food and treats for our dog. Our pup loves to visit the store. Huge shoutout to Amanda, the amazing trainer who worked wonders with our puppy Lola. Grooming services are fantastic - impeccable results at a great price. PetSmart is our go-to for all things pet-related! read more

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Just came back from Pet smart after shopping for my cat. Everything went smoothly and quick thanks to Avery. She also helped me sign up with my number and was very outgoing; Will come again soon! Also she was very cute :) read more

Great place! Mike helped us and was so kind to our little beagle dog. He helped us make the name tag & even grabbed scissors to help us get the color ready. Very friendly & knowledgeable on the items in the store. Thanks mike! We will be back! read more

PetSmart - Lainey! Rescued pup! - Pet Stores Near Me - Menifee, California

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So, when i called to pace a special order for an animal that was available at another location 100 miles away, the manager was a total twit and refused to do her job. The went on to further say they don't do orders. Of course I have ordered animals from them as recent as a week ago, she was just lazy. Not only lazy,, she just laughed at me when I asked for corporate phone number. So, here is your crappy Yelp review! read more

After booking the grooming appointment several days ago and getting the email confirmation that says "don't forget to bring vax records" I went to the vet to get her updated records and they said she needed a Rabies shot. So we got the shot handled and received an updated vax record. When I came in this morning and presented them with the updated Vax record. We proceeded to go through the check in process and were in the lobby for 15 minutes. When it came time to complete the check in list she asked "has you dog been vaxed in the last 48 hours. "Yes it has, you JUST read the vax records a few minutes ago." -me "I'm sorry our policy is that they can't be vaxed within 2-3 days of a grooming appointment" - employee Did it say that when I placed the appointment online? No. Did is say that in the email confirmation? No. So how am I supposed to know your policy until I am standing in front of you? What a waste of time for a 'policy' that is not available to me. read more

PetSmart - Their full vax policy is not included in their email confirmations. - Pet Stores Near Me - Menifee, California

I took my lovely dog ​​to this store for a haircut and a bath for the first time few days ago. I fully explained how to take care of my dog's ears and skin. I brought her from the doctor today: there was a red spot on her stomach and her ears were infected. The veterinarian told me that it was for using unsterile and contaminated equipment. Shame on you! My dog is my baby. Do you really want your child to be treated like this? I couldn't trust you anymore. If you love your dog : STAY AWAY FROM PETSMART. read more

PetSmart - Pet Stores Near Me - Menifee, California

The male groomer, name unknown because he did not introduce himself. Unfriendly, unhelpful, and never smiled or made eye-contact. The store was clean but the grooming center had. fur everywhere, (floor, counters, etc.) They need to hire more staff and have mandatory customer service training. read more

I brought my 9 year old dog here for a full bath and groom. The woman who cut her hair was amazing! She was gentle and really friendly! And the haircut turned out so cute! read more

I am a new dog owner. I swung in the other day to inquire about nail trim. I stood around and watched for awhile after getting info! Today I took Rasco in. I stood for 45 minutes because they were busy not one person ever in either of two sessions told me about the needs for rabies vaccinations yes, I have them paperwork is at home as a new dog owner, I had no clue I needed it for nail trim needless to say I went across the street when I called them first to see if they did it they told me immediately that I need a rabies proof Petsmart needs to pick up the game read more

My husband and I were in this store last week to buy a 75 gallon fish tank and cabinet, and everyone that helped us was super nice even though it was very busy at the time. Thank you all so much for your help! We love the new tank and so do the frogs and fish!! read more

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Self dog wash station is always either closed or dirty here. And the girls that work in the grooming station are so unfriendly and act like you're inconveniencing them when asking about it. Not coming back! This is the third time they have treated me like I'm inconveniencing them. I'll drive for another place no matter how far! read more

Took my puppy to have the works. An hour later I get a call to come get her and they were only able to cut half of her because of a sore on her leg! When you examined her there was no sore! They clipped her to close and left an open bleeding wound. Was told to take to the vet. Please don't take your pet to PET SMART IN MENIFEE! read more

PetSmart - The wound that was on her leg when I picked her up after only cutting her 1/2 way through the grooming. - Pet Stores Near Me - Menifee, California

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My husband, frenchie and I came here so our pup could pick out a toy. My husband thought the toy was on sale so when it ran up regular price he mentioned the sale. The cashier had a vibe that he didn't want to be there and said "I don't know what sales are running" and didn't offer to check for us. So I went to check the price. Turns out it wasn't on sale, my husband must have looked at the wrong label, but that is not how you answer a customer. The cashier should have called for a price check or walked the two aisles to check himself. read more

Outstanding kind quality grooming from the Queen Groomer Sabrina! She truly loves all the furry friends she grooms.

All of my fish have ich and one has a swim bladder issue. The lady at the store was really nice and I got free shrimps too. I got the fish home and acclimated but a few days later I see white spots... ich. I now have to spend more money on Epsom salts for the swim bladder and even more for the ich meds. I wouldn't get the medications until the 24th of may 2023. It's 5/16/23. They may not make it. I see the fish with swim bladder issues get worse and worse as the day goes on. Now I'm worried that I will come home from school and see a dead fish and an ammonia spike. Will most likely not be coming back Quarantine your fish! read more

The groomers/grooming could be more efficient with timing. Waited over 5 hours for my little girl and she had some bald spots .