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    PetSmart

    2.6 (77 reviews)
    Closed 7:00 am - 9:00 pm
    Updated 1 week ago

    Services - PetSmart

    Bath and groom only

    Pet boarding

    Full grooming

    4 More Services

    Pet haircut

    Microchipping

    Pet physical or wellness exam

    Pet vaccinations

    PetSmart Photos

    From this Business

    Recommended Reviews - PetSmart

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    Reviews With Photos

    Boyoung B.

    ALL THIS FOR $155+ TIP Photo attached. Please take a look our baby is not a guinea pig..

    Corgi puppy

    Made an appointment for our less than 1yr old Corgi, Hudson, for the grooming department at this PetSmart location. Hudson had been to this location before with no issues. We arrive at 9:55AM for his 10AM appointment. The store is busy checking in a line of dogs, no big deal. While checking in Hudson, we confirm the services we want and the young woman helping us says we don't need the premium shampoo package since we are doing the furmenator package (thank you). We also confirm, not once, not twice, but three times to please, not trim Hudson's nails. They were just done this week and he doesn't like anyone else doing them but his two owners. We signed the paperwork and left Hudson for his spa day while my husband and I were planning to enjoy an Easter brunch with friends at a local favorite, Lucille's. Fast forward about and hour, my food literally just arrives and I get a call from PetSmart grooming from the young lady originally assigned. (This will be important later.) She says that Hudson has been "naughty" and was nipping at her while she attempted to bathe Hudson. She also indicated that he kept trying to jump out of the bath and was worried about him "choking himself out". This is extremely atypical behavior for our sweet puppy. So, I inquired "what happened?". She said that he started being aggressive when they clipped his front nails and were unable to get the back. I told the young lady that, at check in, I confirmed multiple times that his nails were not to be trimmed and that he hates it unless our protocol was followed. Instead of an apology, she said "well, I wish someone would have told me." As if it's our fault for their failure to communicate instructions to the groomer. What this young lady said next, infuriated me to the point of being unable to take a single bite of the food sitting in front me. I asked her "how is he doing right now?". The response, "he's still wet from the bath. He's in the kennel right now drip drying. Since we can't continue today, we'd like to reschedule and have you come pick him up now". Since when is it okay to put a soaking wet dog into a kennel and leave him there? The thought of a puppy, a 9 month old puppy, sitting in a kennel by himself, shivering and wet nearly sent me over. So, we cut our brunch short, pack up all our food that hadn't been touched and pay the bill. Just as we are getting up, I get another call from PetSmart, this time from Kendall. I could be mistaken, but I believe Kendall was the person who groomed Hudson the last time he was there and she did good work. However, today wasn't Kendall's day. After answering, Kendall informs me that she took over for the first young lady and she had completed the furmenator bath for Hudson and trimmed his back nails... (the level of incompetence over the nail situation is now at laughably absurd levels). She states that she can have him finished in about 2 hours. I matter of factly tell her that we are already on the way and to have him dry and ready when we arrive in about 15 minutes. The response: "Okay. Bye. ::click::" The rudeness was uncalled for and unprofessional. The only thing good that came out of this was the fact we didn't have to pay for anything. This experience makes me question whether I will ever return to this location. If a 9 month old Corgi puppy is too much to handle, what happens with dogs that match weight with these groomers? My experience with this location is hit or miss. Unfortunately, today was a big miss.

    Jessica J.

    I like this PetsMart mostly due to its location (convenient if in the Park Meadows area). Plus it has all the extras - big grooming area, Banfield Vet, PetsHotel and large training area in the middle of the store. Clean, well stocked and good prices for a chain store :) With all my fur babies I will be back.

    My dog's bleeding paw after his nail trimming.
    Logan L.

    Do not use them for grooming! We took my 15 month old dog to this location, since he would be in a nervous breakdown after getting his nails trimmed at the Castle Rock store (especially after I caught one of their groomers sitting on my dog). I informed the groomer-who acted like she did not want to be there-that my dog gets nervous and to talk calm to him and not pin him down. She in turn made a very sarcastic comment. We obeyed and left the room but watched the nail trimming in case we needed to come back in and collect him. He did fine with his back paws but after she started his front paws he lost it. Yelping the works. She said he bit him...I apologized for that. She told me when they were done that he needs to go to a vet to get tranquilized!! We got home and noticed that our dog was bleeding. Turns out the incompetent groomer cut the first nail she cut on his front paw--which caused my dog to lose it because he was in so much pain. He bled forever and was clearly in distress for an hour after his nail trimming. We reached out to Bridget-the assistant manager-who did not care. Do not under any circumstances let your dog get groomed at this store. Those groomers only care about what color their hair will be and what new piercing to get on their faces. They don't care about your dog. Update: I was contacted by our store manager who encouraged me to bring my dog to the vet on site to get his paw checked out. We declined as my dog was still distressed over it, and we knew that bringing him back to that place would cause him to have a nervous breakdown. The store manager was very apologetic, confirmed that the other groomers backed up our claims, and while he couldn't tell me what he was going to do with that 'groomer' did inform me that he was going to be taking care of matters. Either way, it is in my dog's best interest to never go into that store again.

    Hard to get pictures of a moving, freaked out dog

    Took my westie to get groomed and he looks TERRIBLE. His neck is shaved so closely that you can see his pink skin and it's like the groomer through a couple a swipes of the close razor and then decided they wanted to fix it. We called to complain and they said that the problem was that my dog was "not well behaved". Isn't it the job of the groomer to calm down the dog or at the very least call us, the owner, to say that our dog is "not well- behaved" so he could be picked up? Also we asked for a westie skirt and he doesn't have one.

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    2 years ago

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    11 years ago

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    5 years ago

    They were horrible to my little man. He was shaved and cut on his stomach. Now he shakes when going to other groomers.

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    7 years ago

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    7 years ago

    I was surprised at how dirty this place was. The bathrooms were scarier than the ones at gas stations on Colfax.

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    8 years ago

    This place is awful. I used to take my dog there, but the staff is new, inexperienced and ripped my dog's paw. We won't be back.

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    9 years ago

    Castle Rock location - Grooming tech Jen, Candace and Rosie you are awesome. My pups want to Thank you guys!

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    Page 1 of 2

    Ask the Community - PetSmart

    Review Highlights - PetSmart

    t. I explained this to the girls in the grooming dept and they said they would tr

    Mentioned in 2 reviews

    Read more highlights

    Camp Bow Wow

    Camp Bow Wow

    (59 reviews)

    I've been coming here for years - they truly enjoy seeing Bear. He is always tired when he comes…read morehome so money well spent!! I see a lot on kennel cough here in the reviews - really? You are taking your dog to daycare - it's airborne and nothing you can do about it. They are stringent on vaccines and have always called me if something is going on. Bear wasn't eating as much as normal and they called to ask me if there was anything they could do will continue to support this locally owned business!!!!

    We love Camp Bow Wow and our girl does too! The facility is always clean and everyone we have…read moreencountered has been friendly. This has been her first experience being around other dogs playing (we moved from a location that had specific breed limitations) and they incorporated her wonderfully. They give her extra pets and snuggles as needed and she's always happy to see her human friends at Camp Bow Wow. They have consistently gone above and beyond in the care for Lexi. Most recently we were traveling and received a call that our pup had a cough and asked if they could take her to our vet, which of course we approved. She was quarantined and given meds... they noticed they day we picked her up (about an hour before) that she had a couple of drops of blood in her kennel and immediately called us. We took her straight in to the pet ER (holiday) and she had a MCT in her mouth that needed quick removal. They really pay attention to the pups and their needs. They have a great Social Media presence and if you take your pup there make sure you follow them, your pup may make the page.

    Denver Pro Pet Sitting

    Denver Pro Pet Sitting

    (54 reviews)

    Southeast

    Cat people know the anxiety is real…read more If you've ever left town and immediately wondered, "Are the cats plotting revenge or are they okay?" then you get it. We used Denver Pro Pet Sitting while we were on vacation and it was an absolute lifesaver. They checked in on our cats, made sure everything was taken care of, and sent updates that made it clear our little furballs were living their best lives while we were gone. Reliable, communicative, and clearly people who genuinely care about animals. It's such a relief knowing your pets are in good hands instead of just hoping the automatic feeder doesn't become their new enemy. 10/10 would trust them with our cats again. Pretty sure the cats didn't even miss us.

    Denver Pro Pet Sitting deserves all the praise in the world! First, they have great communication…read morewith multiple ways to communicate with your sitter. You can text, email, or respond in the portal. The sitters give you great detail on your pets bathroom and eating habits and medications. They also provide lots and lots of pictures! I was unfortunate enough to have an emergency while on vacation with no way to get home quickly or call anyone. Nelson and my sitter were absolutely amazing in handling the situation with urgency, care, and communicated with me the best they could given my limited availability. I hope I never have another emergency when I'm gone, but if I do, it's Denver Pro Pet Sitting I want taking care of my pets. Finally, they do their best to assign the same sitter every time. I really love seeing my sitter comment on my dog's health improvements since previous visits and makes me feel like they genuinely care about my pets and their well being.

    All-Pro Dog Training - Best in-home dog training near me

    All-Pro Dog Training

    (17 reviews)

    Worth the drive!! We live in Colorado Springs, which makes…read moreAll-Pro ~70 miles round trip for us. We adopted a mostly German Shepherd female pup at ~3 months from the Humane Society. At 12 months she began exhibiting signs of resource guarding and the intent to be the house alpha. Her positive treat based reinforcement group training wasn't getting us to where we needed and luckily we found Kaleb/All-Pro. She (and we) has been receiving personalized training with Kaleb since August 2025. She has come so far, and my (20 year old) daughter is doing the work needed as this is a high energy dog who needs more activity. Kaleb has introduced her to a variety of environments to build her tolerance and adaptivity. We've also used Kaleb for boarding several times now, and our experience is that he treats each pet as if it were his own. The location also provides plenty of room for the pets to receive nice outdoor supervised play time. All-Pro is definitely our go to! My only hesitation about writing this review is that I might struggle with availability for training and boarding as others seek out All-Pro. Pro-tip: Remember, as with any relationship you have to put in the work - and our pets for many of us are family

    We brought our Cane Corso to Kaleb at All-Pro Dog Training after a traumatic incident where she was…read morehit by a stranger. After that, she became aggressive, reactive, and completely stopped listening to any commands. We were heartbroken and unsure if we'd ever get our sweet dog back. Enter Kaleb. From day one, he was professional, knowledgeable, and confident in his approach. He took her in for a month of intensive board-and-train, and we just got her back -- the difference is night and day. She has done a complete 360. She's calm, well-mannered, responsive to commands, and -- most incredibly -- she can now be around other dogs with no issues at all. Kaleb even brought out other dogs to test her reactions, had them barking and creating distractions, and she never once broke focus. His training stuck, and it's clear he put in real work, care, and consistency. We can't thank Kaleb enough for giving us our girl back. If you're struggling with behavioral issues and feel hopeless, trust Kaleb -- he truly knows what he's doing. Worth every single penny. Highly recommend!

    The Loyal Hound Off-Leash and Aggressive Dog Training

    The Loyal Hound Off-Leash and Aggressive Dog Training

    (68 reviews)

    Northwest

    I have 3 rescue dogs. I absolutely love them to death. They are the sweetest, most loving animals…read morehere at home. Two of them are my problem children: a Rottweiler mix foster fail who is reactive to bikes and other dogs and occasionally nervous around people like visiting contractors or UPS men, and the other is a 100+ lb Brazilian mastiff rescue from Aruba who is not fond of other dogs. The two of them began showing increasingly worse dog aggression toward other dogs on the trail and while camping, and had attacked several dogs by the time I found Loyal Hound/Juliet. I was at my wit's end, because I had already spent thousands of dollars and tried everything including other trainers at that point with little to no progress. I felt stuck with 2 big problems for the next 6-8 years. I hike at least 3 miles every single day off leash on the trails by my house, and I love to camp with my dogs in the summer, but they became such a liability that walks became stressful and camping became impossible. I finally found Juliet with Loyal Hound, and for our very first session we met at a crowded park and were going to be doing off leash training right away. I was so nervous -- all the triggers were present: other people with dogs on leashes, dogs off leashes, people on bikes, squirrels -- so I was absolutely AMAZED when we were walking my Rottweiler off leash through a gaggle of geese, past people on bikes, and past other dogs within a few minutes with no problems. It was nothing short of a miracle. Within a few sessions, I had both of my dog aggressive dogs walking on and off leash next to me, passing other dogs (sometimes dogs that were even barking at them) on trails safely with no reactivity. I cannot explain in words how much of a difference this has made in my life -- I feel like I got my life back. If you have a dog aggressive dog, this is the place to go. It's WELL worth the investment, and you will be amazed at the difference you will see in your dog. Thank you Loyal Hound & Juliet!!

    I have so many amazing things to say about this training with Juliet. I just had a follow up…read moresession, 4 months after our off leash training, because I had gotten a little lax with one of my dogs since I have a 1 year old and things are hectic. Within 5 minutes we were able to re-establish the training methods that work and get Hope back on track with easy leash walking. I am so impressed with her concise easy to follow instructions. I am looking forward to taking my two Samoyeds on walks again while walking my toddler in a stroller without having to worry that Hope will pull us. Trained dogs are safe dogs and I'd pay for the training with Juliet 10x over. Worth every penny! It makes my life easier as a single mom managing all the things to have two dogs that get to enjoy being outside with us because I trust them and they trust me. Don't hesitate if you need help with your dog!

    PetSmart - groomer - Updated May 2026

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