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Camp Bow Wow

3.9 (59 reviews)
Closed 6:30 am - 7:00 pm

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Response time

3 hours

Response rate

100%

Services - Camp Bow Wow

Dog daycare

Pet boarding

Pet sitting

Camp Bow Wow Photos

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Recommended Reviews - Camp Bow Wow

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Reviews With Photos

After daycare
Tabitha S.

Love this day care. My dog (Pugsley Louis) absolutely "fan girls" over it. He loves the staff, the experience and best of all when he comes home he is able to relax for a day or two. 100% recommendation! I really appreciate having somewhere I can trust with my baby.

Megan A.

I love the team at CBW Centennial! Shannon, Gina, Michale and the entire staff love my boys and they always come home tired and happy! They pull me in when dropped off and stay out of trouble for days after. Thank you for everything you guys do, you all ROCK!

Our dog Kiko
Sage K.

I've been going to this location for a few years now and they're great! They've started doing one-on-one time with the pups and mine even got birthday snuggle time! A big shout out to Eva, Erika and Casey. They're always so nice and friendly! Our dog gets so excited to see them everyday! It's great because we don't have a yard at home so he's able to lay in the sun and play with everyone there.

My dog was attacked while he was boarding at camp bow wow centennial. Earlier in the day, on the day he was attacked we noticed that the usually playrooms were not all open and only one playroom was open and was packed with many dogs, we could only see one person on the webcam, we don't know if this was the case when our dog was attacked but we were surprised to see how few employees seemed to be present on the camera that day. Camp bow wow called our emergency contact after failing to reach us (they knew that we were in Europe and had clear instructions to contact my sister). When we spoke with camp bow wow they said that a "few second negative interaction took place" and that our dog had one small wound on his face and required a vet. They significantly downplayed his injuries and only sent us a photo of the bite to his face. When they spoke to my sister they let her know that the other dog did not require a vet and was returned to the playroom. The vet, using the word "attack," shared that he had two large injuries to his belly/chest that camp bow wow did not inform us of. He had to be sedated, he was given stitches, and will have to be in a cone for several weeks. He is deeply traumatized, he has cried every night we've had him home. Camp Bow wow did cover the vet bill which we appreciate. When we responded to their initial email and asked if they would cover follow up care beyond the initial vet visit and asked what happened to the other dog, who we were told on our initial call did not need a vet, they refused to answer questions in writing or email or via the phone. Instead they insisted if we wanted to know anything we had to come to their facility to review the video and when we told them we were not interested in coming down there as our dog could not be left alone with the severity of his injuries, they informed us that the only way to get answers to any questions was to go to their lawyers office which they called a "neutral setting". We just wanted two simple questions answered and were not sure why lawyers were being involved. We asked multiple times to speak on the phone or via zoom so that we would not have to find someone to watch our injured dog so we could leave. All we wanted to know was if his follow up care would be covered and whether or not that dog was cited for the attack, as well as if he was allowed to continue playing in a room full of dogs. Our interactions with them have been challenging as they won't answer questions unless we leave our badly injured dog alone and go visit with their attorney. They speak to us in carefully crafted PR sentences when we ask follow up questions. We understand that animals can get injured when boarding but between the downplaying of his injuries and their bringing a lawyer in to speak with us rather than just talk to us like pet parents trying to take care of our dog that was injured in their care is what has made it so we would never recommend this facility or company.They have not been kind or helpful in response to this event. I do not recommend this place for your dog.

She is usually afraid of men... this place has brought her out of her shell!

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Shannon G.

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4 years ago

Super impressed with the cleanliness, friendliness and organization! My dog has a blast here and comes home clean.

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5 years ago

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3 years ago

Very poor communication. My poor puppy was the one who had to suffer the consequences. It broke my heart!

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4 years ago

I had such a terrible customer experience here. I recommend going down the street instead. This is not a place to support.

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4 years ago

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7 years ago

Sad we moved out of state because we used them for 3 years and always felt comfortable leaving our fur baby with them! Thank you guys!

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5 years ago

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Page 1 of 2

Ask the Community - Camp Bow Wow

Review Highlights - Camp Bow Wow

I cannot imagine finding a doggy daycare as supportive and fabulous as CBW Centennial.

Mentioned in 2 reviews

Read more highlights

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