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    PetSmart

    3.2 (54 reviews)
    Closed 9:00 am - 9:00 pm

    Services - PetSmart

    Bath and groom only

    Full grooming

    Pet haircut

    4 More Services

    Microchipping

    Pet physical or wellness exam

    Pet vaccinations

    Private dog training

    PetSmart Photos

    From this Business

    Recommended Reviews - PetSmart

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    Reviews With Photos

    Here to buy a treat for my Betta fish.  :)
    Sylvia A.

    I really like this Petsmart. I purchased my fish tank and accessories from here. I also purchased my Betta fish. I purchased three female Bettas. I heard that you cannot keep more than one Male Betta together. The staff here is very helpful in answering any questions you may have about the fish that you purchase. I am a beginner in the fish department. I know l didn't want goldfish. I grew up with them as a child and they die pretty easily. I wanted low maintenance healthy fish that would fit in my 3.5 gallon tank that I had already purchased previously when l had two African Dwarf frogs. I just had to add the needed accessories for the Betta fish. They require a heater and filters. The aquarium sales clerk told me not to put a Male and female betta together unless it's for breeding purposes only. Thank you for that. So l purchased all females since they can live together in a tank of that size. I have to say watching fish is very entertaining. They have their own personalities. I introduced them all at the same time. They enjoy their new home. One is the most dominant of the others. I guess she is the Queen B. I can watch them for hours. That is until my bichon get jealous. I will continue to shop here for all my dog and aquarium needs. They have so much to choose from. Also there is a Banfield at this location as well.

    Deanna D.

    This location is always horribly slow! No matter what day you visit or how busy they are, they more than likely will only have one register open. I visited this location in Thursday and waited an extremely long time to complete my purchase. This was really frustrating seeing as thought I was only purchasing a dog leash and collar.

    This is the job PetSmart did to my standard poodle on November 22 2021.
    Shakine C.

    I had a friend drop my dog off to get groomed due to being out of town. When I came back into town, my standard poodle was bald down to her tail. The hair off her ears shaved off, her tail skinned to nothing, she basically looks like a mole rat. I'm still lost for words because she has gotten her hair cut at that same location before. I picked the $90 package online, but the bill total was $130. I looked at the bill, and PetSmart added in $40 for dematting her. How do you charge for dematting, and you shave all her hair off? My dog had 2 inch of hair on her body, her tail was 6 inch full of hair. If there were concerns, I should have been called, PERIOD! An hour after my friend picks up my dog, I get a call from PetSmart grooming stating my dog will be ready in 10 mins, when my dog has been home for over an hour? That call greatly disturbed me. I will take my business elsewhere where there is accountability. I should be fully refunded for this hack job done to my dog. I could have buzzed my dog myself (which I would never do, therefore I pay to get her styled and not shaved off). If there was an issue, why didn't anyone call me to let me know. I've had groomers in the past call me to get my permission, but it was not to shave all her hair off, it was to cut her shorter than normal in a certain area. I call that communication. Beware please, this place don't care! Who would do this and be ok?

    My homeboy "Yoda".
    Joe J.

    We recently purchased a hamster from this location for the kids. Just thought it would be a nice touch to our new place. We went in and were just wondering around not to sure of what we wanted. A female sales associate approached us, and gave us the run down on a lot of the animals (especially the rodents). She asked about our household, and who would be in contact with the pets. She also told us the differences between one over the other (which ones were to gast for a toddler, slower more docile, prone to bite, more likely to poop all over, stonger smelling, etc). She was very thorough in her approach without being picky. She answered questions, but gave us apace and didnt linger. We eventually chose a hamster, and she helped us pick out a nice cage, food, and the right bedding. We ended up having to come back that day right before closing, and do an exchange because our guy was a little to big to go through the tubes, but they helped us quickly pick out another cage (without any attitude because it was almost closing), and the rest is history. We have had our hamster (Yoda) for about 2 months now, and the kids love him. We will definitely be coming back in the near future to make another purchase. Once i can convince my lady to love reptiles...lol #GreatJob

    Stacy R.

    I come to this location often and it's always clean, neat and the employees are always very engaging. I took my baby to get groomed yesterday (as I've done several times before with no complaints) but this time I've found my groomer! She is knowledgeable, so friendly and took time to explain and tell me about her report card, which was excellent btw. My baby's cut is clean, with absolutely no nicks or uneven spots on her. If you're looking for a groomer ask for Ashley , you will not be disappointed!

    My puppy after his grooming. He know he's cute
    Johnliz C.

    I love this location. Everyone in the pet grooming section is very courteous. I've been bringing my puppy Diesel here for 3 years and they always do an amazing job. Check them out if you have not, you won't be disappointed. Xoxo

    the poop on the floor from my visit 1/5/17

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    4 months ago

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    1 year ago

    We've had good experiences at Pet Smart groomers but this last time was a disappointment. Bad cut job. Uneven and shorter than requested.

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    Page 1 of 2

    Ask the Community - PetSmart

    Review Highlights - PetSmart

    We eventually chose a hamster, and she helped us pick out a nice cage, food, and the right bedding.

    Mentioned in 2 reviews

    Read more highlights

    Pawesome Palace

    Pawesome Palace

    (19 reviews)

    Had my cat, Luna, groomed here (short hair bath). It was great. She was handled with care and is…read morenow a happy clean cat. Hard to find cat groomers that are highly rated, so I'll be coming back to Bri for sure.

    I wanted to share my recent experience in hopes it helps improve communication and client…read moreexperience going forward. When booking online, the system prompts you to enter your card information immediately after selecting an appointment. Typically, this step indicates that a deposit will be processed, but that wasn't clearly communicated at the time of booking. When a team member later called to confirm my appointment, I mentioned that I had already entered my card information during the booking process. There was no follow-up from the team to clarify whether the deposit had been received, and since no additional communication was sent, I reasonably assumed everything was confirmed. However, I received a text message at 5:40 p.m. on 10/10/25 -- about 20 minutes before closing -- stating that my appointment scheduled for 11:00 a.m. on 10/11/25 had been canceled. I immediately called and texted but didn't receive a response until the next morning when the business reopened, at which point the appointment was already canceled. Given that appointments here are often booked weeks, if not months, in advance, it's extremely difficult to pivot or make alternate arrangements on such short notice. The lack of follow-up and the last-minute cancellation were disappointing, especially considering the time and planning it takes to secure a spot. I'm sharing this feedback constructively, as I understand things happen, but clearer communication and more proactive customer service would go a long way toward improving the overall experience.

    Barks & Bubbles - New toy from Barks & Bubbles!

    Barks & Bubbles

    (11 reviews)

    Amazing place and best service ever! I have five Pomeranians and they really needed a good groomer…read moreto remove all knots. At Barks and Bubbles they were amazing. They were able to remove my dogs undercoat. And the service was great too! Thank you!

    "And here I am at 12409 Lime Kiln Rd!" Mojo JoJo shouted triumphantly, his simian and Chemical X…read morevoice reverberating up the driveway to a little blue hut-displaying "Barks 'N Bubbles" in prominent sky-blue letters. "12409 Lime Kiln Rd is where I'm at!" Mojo JoJo yelled redundantly. "BUBBLES!!! I have found you, third Powerpuff Girl!" Mojo JoJo laughed. Mojo JoJo paused to reflect, "But why were you so foolish to write your name on the door?" Mojo JoJo reached for the door handle. "Drat! I don't have an appointment, and an appointment I needed!" He glanced at his notes, before calling one of his humans whom he brainwashed with a head of Anubis statue, empowered by rubies he had also procured, to make the call on his behalf. With his appointment having been placed, he waited the requisite amount of time, hiding poorly behind a fence, until he could be "right on time" and knock. "And where are Blossom and Buttercup, your Yorkies?" one of the kind employees asked. Mojo JoJo grinned malevolently. The human he had transformed into a dog had remembered the names of his other two archenemies. "I knew it! She was foolish enough to write her name on the facade. Unwise even, I say." He then looked inside and begged their pardon for a moment as he turned to one of the dogs who had just luxuriated in a warm bath with, much to his chagrin, no longer extant bubbles. "Where is Bubbles? I am losing my patience! My patience is ebbing! One might even say waning!" At that point, several of Barks 'N Bubbles's canine clients began to bark in wonder at the oddly-dressed and Machiavellian-sounding chimpanzee; and Mojo JoJo lowered his head and realized he had been had. He saw how happy the dogs looked, dressed in their Halloween-themed bandanas, and how excited they were to be safely reunited with their owners and to be encouraged to pick out a squeaky Halloween-themed toy, and he paused magnanimously. "May I make an appointment for myself? An appointment I would very much like to make!" The Powerpuff girls would have to wait, and so too would the city of Townsville!

    Pretty Pups Pet Care - Mark on face after salon

    Pretty Pups Pet Care

    (20 reviews)

    The owner here has integrity and clearly seems to value establishing a good relationship with…read moreclients to build a loyal customer base, and also prioritizes high quality service rendered by her staff. I would encourage people to not be deterred by any negative reviews of this business and give them a chance and formulate your own opinion. An error did occur in one of our visits, but I won't go into detail because I think what's more important is not what error it was that occurred, but rather the incredible efforts made in response by the business to rectify the issue. Our concerns were listened to and the response was respectful. The owner not only heard our concerns but they were able to show they can be objective in their assessment of the issue. They went above and beyond to make it right. The solutions offered were both incredibly generous and fair. In terms of the quality of the grooming, they made our fur babies look like pristine angels. They smell fantastic too, and their hair looked amazingly glossy and soft. They appear to do great with grooming both small and large dogs (we have both), and they even did great work on our big boy who has hair that's more difficult to work with. In resolving the issue with one of our pups, they blended things perfectly to make the original issue appear more natural and less jarring. The staff there seem to love what they do, have patience, and take pride in their work. They have great humor as well. We will be happy to take our fur babies there again.

    Amazing place! Emily is such a great person and does so well on my pup. Go here if you're looking…read morefor a groomer!

    PetSmart - groomer - Updated May 2026

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