This is our place, our favorite place to wash our dog. It's pretty affordable and clean. Usually we just follow the posted signs to wash her after checking in with the cashier. (You can pay for one wash or pay a little more for the punch card for future washes). This time, there was an attendant who cleaned up after the K9 customer and checked on us. There are towels, aprons, shampoo, and conditioner available. Use the leash to hook your pup in for safety. Oh, our girly has had an accident in the store, so we use the patch of grass before AND after. read more

Crista on the grooming team is the absolute best. She takes great care of our dog(s). We won't go anywhere else. Try her, you won't be dissappointed read more

I got free home delivery, Everything went well from the online order to delivery in less than 24hrs.

My dog looks beautiful Tina is an amazing groomer and my dogs loves her! That makes me feel safe and my dogs always looks great

Amazing staff, clean store great prices. very knowledgeable will always keep the dollar in the neighborhood.

Great place to self serve and wash the doggie. Very neat very clean. Very organized Customer Service friendly helpful.

Dog nail appt. Always does a great job. Groomer knows my dog by name. Very people friendly and knowledgeable . Love these questions on the survey read more

I take my best pup Hank here to get groomed regularly. He always comes home super soft, smelling wonderful, and sporting a trendy handkerchief :) The staff here are all amazing and great with Hank, even though he can be timid with strangers. They also have a walk-in, DIY wash station if you would rather bathe your dog in a place that is not your shower at home! Really cool concept. Definitely recommend this place! read more

I regularly shop at the Pet Supplies Plus, Pasadena, because of the knowledge, friendliness and helpfulness of their staff. I have followed their recommendations for supplies, dog food and other items. I am most grateful, however, for a recommendation of trainers for my pup. These folks can't be beat! read more

Took the pup in for a bath and their self service stations worked great!! They have great prices on product. Will be a new goto. read more

The employees are always very helpful. The store is always clean and well stocked. I am very picky about anything I give my dog and they carry some great high-quality products read more

I was at an animal hospital across from this business and I inquired about pet grooming and they were recommended. Well I am sooo happy they did! They didn't have same day pet grooming available, (which was what I was looking for), but they DID have a customer self dog washing station in the back that was reasonably priced if you purchased a card, (5 washes for $25). There are 3 stations & the location provides you with an apron to protect your clothing, as well as towels & 3 different types of shampoo, and disinfectant spray to sanitize before & after use. It was so easy to wash & dry my pup, & the water was nice & warm. Dash seemed to really enjoy his shower & I was grateful to have a warm place, other than my home, to bathe him in. To top it off, the employees are friendly, pleasant AND knowledgeable about animals. And of course the store has all kinds of items for your pet, (food, meds, accessories, homemade treats)! Your pooch also gets the opportunity to interact with other furry pals while visiting. I'm grateful to know this business exists and will continue to patronize and recommend to others. :-) read more

Pet Supplies Plus Pasadena - Dash finishing up his shower in the back of the store at the Self Pet Washing station. - Pet Stores Near Me - Pasadena, Maryland

Great place to bathe your dog! We've also had our dog bathed ( nail clipped ) at your facility. The staff is always accommodating and very friendly. We've gotten our dog and cats treats at your store. Very satisfied customer and recommend them to family and friends. read more

We have always had a great experience with Grooming at this location! You can't go wrong! They treat our pet with a gentle and caring grooming experience! She loves coming here! The other staff are always so helpful, too! read more

Went to return unopened canned dog food for an exchange - clerk told me "while picking their nose" without a receipt the food could not be exchanged or returned unless you had an account with them ! Stay away from this place they lost my business today read more

I brought my dog on a little outing last weekend and we stopped here to buy a new toy. We did a few laps around the store to check things out prior to the toy aisle. We have a specific place we order his food but I did notice that they had a large selection of foods for a variety of diets. The toy aisle had a bunch of items that appeared to be out of stock. It appeared that most of the prices were comparable to Pet Smart. Maybe a tad bit higher. The only thing I noticed about the store that I wasn't a fan of was how close the checkout was to the aisles. In PetSmart there is a huge gap so you are not interfering with any aisles while waiting to checkout. Here was not the case. With it being a busy day and many people bringing their dogs along, the checkout area seemed very congested! I would visit her again but definitely during the week when it probably isn't as busy. With the narrower aisles, it was hard to maneuver around when everyone had their pups with them. read more

Pet Supplies Plus Pasadena - Pet Stores Near Me - Pasadena, Maryland

They have fair prices , offer great sales and coupons . And a great variety of supplies for my cat rescue

I highly recommend the groomers here and they always go over and beyond. We had some family circumstances and was unable to maintain the need of our husky. They were understanding and did such a great job with Zane. Words really can't explain what they did for us and our dog. read more

Pet Supplies Plus Pasadena - Zane all cleaned up - Pet Stores Near Me - Pasadena, Maryland

I had a great experience here today. I was getting my toy poodle a haircut here for the first time and when I tell you the customer service here was amazing. First of all I wanted a Saturday appointment, online they showed no availability but Artell the store manager went above and beyond to make sure that I was accommodated. Jaycee was the stylist that cut my dog hair and she did a wonderful job. She even gave my toy poodle a cute little ponytail. My daughter loved her haircut she said it was the best one she ever had. It took a little less then an hour. They had a pretty big selection of pet supplies. They had some nice sales going on too. Buy three get one free. We loaded up and now we don't have to go back until two months. read more

SHOPPING EXPERIENCE: This store is great. They have a pretty large selection of items. I was able to find the dog food I was looking for and a couple toys for my pups. The staff was friendly and helpful. 5-star experience. GROOMING EXPERIENCE: I brought my husky (bath and brush with deshed) and my maltipoo (full service groom) here to be groomed because I had a 20% off coupon for grooming services. My dogs' nails were not cut and their ears were not cleaned. Maybe these services aren't included in the packages I chose, but I've never been to a groomer that didn't include nail clipping and ear cleaning. Disappointing 2-star experience. Probably wont be coming back to have my dogs groomed, but may continue to shop here out of convenince. read more

great store- lots of variety and price points. excellent grooming services- Tina does a phenomenal job with my mini poodle!! great work Pet Supplies Plus!! read more

The staff was polite and helpful. Prices were pretty comparable to other local shops.

Great products and people. This is my go to store from now on. I needed a training collar for my huskie and the store manager didn't just sell me but helped train me on on it. Her help was invaluable. read more

I go here to use the store's bath that is affordably priced. But I think the price of the dog food at Pet Supplies Plus is still not enough to convince me to buy from here. I checked Petsmart for sale once in a way and the prices agree with me at Petsmart more than this store. read more

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The best customer service! I was trying to get bowls to fit a stand I had. When it didn't fit properly I brought it back ... there was not any issues with returning or replacing! The staff was engaging and helpful! read more

We have previously been big fans of this store, but our experience today has changed our opinion. We made a 10:30 appointment for grooming. We were told it would be a couple of hours before they would be done (which is consistent with the last time we were there). We came back to the store at noon to do some shopping before we picked up our dog. We could hear barking and whimpering coming from the grooming section and it sounded like our boy. Turns out, it was him. He had been locked in a kennel since we dropped him and had not yet been seen by a groomer. The groomer, Amanda, who took him from us was indifferent and unapologetic about the situation. We spoke to the Manager who offered all kinds of alternatives and was apologetic, but none of it helped us feel better. Had we known they couldn't keep the 10:30 appointment, we would have kept our dog with us until he could be seen. We never would have agreed to have him in a cage for 2 hours. Unfortunately, we will not be returning to this store. read more

We've been patronizing this store since their opening day. We had been feeding our 2 dogs & 2 cats blue Buffalo food for years and while they carry it, the associate pointed out pet supply plus's in store brand 'Redford Naturals' and we decided to try it. The dogs, surprisingly, were longer to warm to it but love it now. The cats have loved it since day one & our one cat who was self multilating by licking all his fur off to the point of sores now has a healthy coat of fur! The associates are always extremely friendly and helpful and I was told they price match even online but we haven't attempted it yet as we have only been purchasing their brand food. read more

I went to the store with my dogs and they walked with snow on their paws and they left it wet and a worker there gave me a piece of paper so I could clean the floor and that is his job and the rest of the floor. He was wet, terrible service, he didn't have the dignity to speak out of respect, I didn't say anything there, and it's also a place for animals. read more

Have enjoyed using the self-use dog washing station. Super convenient in the winter. Used to go there year round, but the price of the wash station went from $5 to $14 per wash, so we bathe her in the backyard during warming weather. read more

THE coupons really help but the staff are so nice helping me carry heavy litter to my car offering any kind of help I need they are just so nice read more

Website is always down. Impossible to order so I had to use Amazon. I would definitely not recommend getting my dog nails clipped .. staff is not very good at trimming nails. Barely cut the nails minimum trimmed. Not going back for trims. read more

such a great place to go! staff is friendly and nice, they have everything you need, the store is exceptionally clean! just love it here and it's pet friendly read more

Normally I would have given 5 stars but I made an appointment with an experienced groomer Jaycee that groomed my dog with a specialty cut that had done an exceptional job our last appointment. When I brought my dog there for her appointment today 3 days before Christmas I was told she no longer worked there. I'm very disappointed no one contact me and let me know ASAP so I would have had the option to take her to another experienced groomer. Now I am unable to get an appointment anywhere until after the holidays . On a positive note the young lady Alyssa that bathed her was very sweet and did a good job. read more

Everything went just right from beginning to end, Had our dog groomed and nails trimmed by Imana. She did a great job and completed when i was told. Great job Imana. Thank you! read more

Manager booked an appointment groomer changed to "fit me in". Less than 10 minutes late for that appointment and my booking was cancelled. Be aware, manager says they are booking one month out. Then when I asked for the dog food I had purchased in that store, the manager kept telling me they never sold that brand in that flavor! When I insisted, he checked my past receipts on the computer and then checked storage and: found it! Seems a bit too disorganized to be relied upon; well-stocked store, though, if that doesn't matter. read more

I ordered cat litter( a brand that is difficult to find locally) and it's 40lbs which is why I chose curbside. Total time to place order and time to wait for it to be brought to my car was less than 10 min! read more

I've been here 3 times because I absolutely love this place for my dogs supplies,I even got a pet supplies card membership. I took my 2 pitbull puppies in for a nail trim and it was their first time, the groomers were very nice,the only problem I have was there weren't any bones my dogs liked which were the "busy rolls" but I saw the other flavors so I'm assuming the flavor my dogs liked were just sold out. I definitely recommend coming back here! read more

Visited for the first time today. Great store and superb Customer Service. Allison was extremely helpful and answered all my questions regarding dog and cat food. I was very pleased with the products they have and the service received. I will definitely be back and try their Grooming facility as well. read more

Very disappointed using their grooming service. I've been shopping for pet food and supplies since I got my two puppies. My vet recommended we wait until our puppies were six months to bring them to a public place like this, but my past experiences were so pleasant with the entire staff, I felt comfortable bringing them for their first grooming before 6 months. After 3 hours, I came back to my puppies partially wet and looking almost as scruffy as they did when I dropped them off. I was advised they didn't like the blow dryer, but were towel dried ...which I understand to a degree but believe that with patience, experience and incentives, this shouldn't have been an issue...after all, this is a grooming service. It was apparent they hadn't been thoroughly brushed and their eyes weren't entirely cleaned (stuff from their eyes still on their fur)...unsure whether their nails had been trimmed. The saving grace was that the hair had been trimmed away from their eyes for them to see better. I wanted so bad for this experience to be a slam dunk and make this place our family one stop shop, but it's unlikely we'll return. Ugh!!!...Back to the drawing board... read more

My dog absolutely LOVES coming here, so much he starts going bonkers in the car when he realizes where we're going! The staff is always so friendly and excited to see him and they have everything I need for his very restrictive diet because of his allergies. I come here for everything from food, to supplements, to grooming. It feels more like a small Mom & Pop store instead of a chain store. read more