Very happy with the grooming service my dog received. I was nervous about seeing a different groomer because Danny normally grooms my dog and always does a fantastic job. Today my dog was groomed by Amber.S she did a wonderful job. When finished Lexy was happy, tail wagging and didn't appear to be under any stress. I will definitely continue to bring Lexy here to be groomed. read more

PetSmart - Pet Stores Near Me - Fontana, California

My dog and I love this petsmart! The employees in the grooming salon are so nice and always do such a great job! This is the only place I will trust to leave my dog for grooming! She always smells great and looks beautiful and leaves happy! read more

As a new cat owner, this store is conveniently close by and the people are helpful and polite. Prices are competitive with online in some ways. So far so good. read more

I have only been twice to get my puppy's hair cut/groomed and both completely different experiences. First time was so excellent it made me want to go back. They were super nice gave me the pamphlet on how he had behaved, and his trim was adorable i was able to see his eyes. 12 dollars I thought not bad at all. Only waited an hour too. Second time. Made me not want to go back. I made an appointment again and had my brother drop him off said they didn't know he was getting a cut and had no record of him ever getting one and said that I would have to wait 5 hours. I thought they might be busy it's understandable. This time i went to pick him up with the one of the girls still trying to tell me he had not gotten his haircut there after that he only got a bath? She was already ticking me off. Its not my fault they didnt record it and shes still giving me attitude? Had to pay $48 since it wasnt a "basic cut" BUT his hair was horrible!!!! FIVE HOURS for him to get out looking this bad was not worth the money nor the wait. Also told me he misbehaved which was also different from the first, must have been her bad ugly energy. Not going back. Ever. read more

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Gotta "Kong" dog collar earlier today. We put the collar right after. After an hour, we notice the collar was not on and found it in the back yard. The attachment was broken. We also saw the was a bite mark on the collar. Called Petsmart and because the dog "chewed" the collar, couldn't return it. I get it being a store policy about chewed items, but after an hour with a broke attachment, that's really cheesy. read more

Please for the love of god, do NOT come to the grooming department if you care for your dog. I came in shopping for puppy food and I noticed from the grooming department window, i could not believe my eyes, i saw a girl with pink hair being ROUGH and YELLING at a dog. I was in shock. I didn't have time to find a manager as I was in a rush so I informed an employee to notify the manager. PLEASE DO NOT COME HERE. read more

So disappointed. I have bringing my dogs here for eight years plus my groomer Jamie no longer works there. Which was a awesome groomer to my dogs she had been doing them for 10 years because she started in Rancho and I followed her to summit. The person that I had to do them when Jamie was out for surgery did a pretty good job. But I brought them back for her to do a second time and was very disappointed in their grooming. So needless to say I will not be bringing them back. I am so going to miss Jamie. read more

I knew better, I really did, and I have no one but myself to blame. Myself and the groomer who manhandled my poor cat and put the bow on so tight that her skin was being pulled. Never again. I watched the brushing process and I was horrified that they would be so rough. They clearly don't love animals like you would hope a groomer would. We will be making the drive to our old groomer from now on. New toys and lots of treats to make up for this shit show. read more

Shelly has been a long time groomer for my family and I. She is professional, friendly and my dog looks great and feels great after every visit. Overall this salon is professional, friendly and is done with their services in a timely manner. I highly recommend. read more

PetSmart - Pet Stores Near Me - Fontana, California

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Took my dog to get groomed and they did a horrible job they left my dog with her skin irritated and her private part too. I don't think they used the blade spray or irritation cream before grooming. DO NOT TAKE YOUR DOG THERE!!! read more

My go to pet store for grooming, banfield, all pet supplies and my aquarium products! read more

PetSmart - Pet Stores Near Me - Fontana, California

Yesterday I got my French bulldog and decided to go grab some stuff. I went in thinking I knew what to get and boy was I wrong. When I go to the register I was greeted with the biggest smile from a gentleman named Ivan. He asked me did I find everything and I said I thought so. As he began ringing my items he noticed I had the "kit" lol where you get all new stuff for a new dog. He asked me what kind of dog did I get and I told him a Frenchie. He told me that was his favorite dog and asked if he could be honest. I said of course! And he told me I didn't need half the stuff lol I told him thank you for being honest because I had no clue. He's was so sweet about it and also very funny and I really appreciated it!! It made my experience so much more fun :) he saved me tons of money lol and I got the items that I actually needed. I live in Rancho and Ivan was such a great help this will definitely be my go to store from now on. Thanks so much Ivan!! read more

PETSMART DOG TRAINING IS THE BEST! This is our first time trying this place out for puppy training and we have been so happy with the results! We have tried other pet stores and none compare to our experience with Sam and her classes. Sam is patient and kind and uses positive reinforcement, she has many certifications to her name which make her a puppy expert and she also goes a step above and beyond and is always willing to work with your puppy if they still aren't quite "getting it" yet. Petsmart also allows the trainers to work with your schedules and is willing to let you come to a FULL make up class at a different time Versus other places which only offer a 15 minute review of the class you and your puppy had missed. Overall we're very happy with the classes here and we're signing up for the next class! :) read more

Well I took my dog in for a grooming, I ask for a type of hair trimmed it wasn't what I expected. They charge me 100 they trim his parts not like I ask them to.. he had spots where they didn't trim him right, and they went too far like they accidentally went too far my dog had a rash on that spot of his privates I had to purchase a cone to keep him from licking, and making it worst I couldn't let him go outside because the heat made it worst, they got the skin with the trimer ,Never again ‍. They are nice people that's why I'm giving them 2 starts, and one more for management but a professional will charge me 120, and do a great job... for 20 bucks more I can got my dog trim by a lady who does a better job!!! She is located here in Sierra lakes, and she comes to your house, beats taking him to get a half job done, I'm so disappointed in pets smart right now not because of the grooming but because they didn't tell me they went too far on a trim I get accidents happen I deserve a refund .. because 2 weeks after his privates got better so 4 weeks later I give pets smart a second chance I let them know what they did and they didn't give me a refund notting.. and another 100, and his hair was not trimmed right I give up never going back I told all my friends who have dogs like this to go somewhere else‍.....this lady came, she does it in 2 hours considering the amount of hair my collie Dog has.. In the 2nd picture the lady who I hire to fix him did a amazing job. And she came to my house .. with the heat my dogs happier. So I spend 220 in the end ‍do you research. Food products are okay here, and hospital they are amazing .. but grooming not so happy with you guys right now.. and when I told them they didn't offer a refund.. I'm only posting in case it happens to your dog too.. Get a refund, or check before you leave or ask for a manager they are amazing.. I didn't because I hate confrontations.. read more

PetSmart - Pet Stores Near Me - Fontana, California

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Quick lines and they are fast to help you. Purchased a fancy bearded dragon and very kind the reptile handler. Very sincere with her care of the animals in her department read more

They always leave my dog super adorable, I feel like my dog even feels himself all week after grooming lol read more

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Great pet training! We started our puppy with Samantha C. In the beginner dog training classes in March. He was only 5 months old when started and in the 6 week course he learned all the basic commands such and sit, down, focus, wait and loose leash walking. This was a class of six dogs of various ages and breeds with lots of distraction. Samantha was very patient with each dog with her immense knowledge and teaching so that all of the dogs graduated! She really made this a fun class as well! Samantha was great answering our questions and explaining tips on continuing our "homework " during the week. Thank you Samantha we now have a six month old Aussie puppy who is well on his way to further training! Well worth the very fair class fees. You won't find this thorough of training elsewhere! See you in the intermediate class! Footnote: Make sure your pet has their vaccines and rabies before attending. THANK YOU! "Archie" and family. read more

Sam the dog trainer is absolutely amazing, she truly cares about her students. My girl Ella was terrified of everyone, except Sam. She seriously is an angel sent from above! The store Is also the nicest petsmart I have been to, I have never had a bad experience! read more

PetSmart - Pet Stores Near Me - Fontana, California

As far as the age-old comparison between Petco and Petsmart... I'll break it down in simple terms. Petsmart (North Fontana) seems to have more foot traffic than Petco (North Fontana) probably due to the lower prices - though I hear the grooming prices at PetSmart are more costly. One thing I don't like about this PetSmart is that they're not quite as efficient at stocking items that sell out or are low-stock. I see items out of stock for weeks before they're replaced at PetSmart. Both stores sell birds, reptiles, fish, Guinea pigs, mice & rats (though Petsmart also sells rabbits while Petco doesn't). Both offer frozen rats & mice for snakes while Petco prefers NOT to sell live rats or mice as feeders. Both stores are generally clean and well-kept. Parking is ample at both locations, but the PetSmart is right next to Stater Brothers, Target and Yogurtland - which is nice. Both have low-cost shot clinics but PetSmart has Banfield Veterinary Hospital right inside the store (hi Alex) which is very convenient. I must also add that the management staff at this particular PetSmart are quite nice and good at their jobs. read more

Decided to stop in this location since I was at Chili's across the street. They had a good supply of the doggie treats my beagles asked for, so kudos there! The associate ringing me up was very friendly, so more kudos there. But I always compare the various stores to our all time favorite location in Ontario, and there's just something a little off, maybe it's the lighting, or the music. Of course, no pets hotel or day camp here. Maybe it's just that I don't have my crazy two beagles dragging me through the store. read more

We have been taking our small dog to get groomed here for nearly a year now and have been very happy with how they treat our Thomas! We have never had any issues and our dog always comes back beautiful. read more

We went on adoption day. I'm a cat lady, in love with fur balls! ! I do not understand why they have the rambunctious puppies so close to the kitties. The puppies would bark each time a patron with a dog came through the door. They would run around the pin wildly and yap insanely scaring the little cats. I think this is an issue the staff could easily alleviate by moving the mobile pin to another area. The cats are is an enclosed glass area affixed to the store. Anyway, I can't wait to get my cat!!!!! They charge $110 to adopt and you can't get the cats until they are a certain weight/age because they give them shots and spay them. So I guess the price isn't "Too" bad to have them ready out the door. I prefer getting them as small as possible so they latch onto you. Hopefully I'll get a baby cat soon!!! read more

I'm not sure why this place is called Petsmart. It doesn't feel like your typical Petsmart shopping experience. Here's why: -Grooming: Groomers stare at you when you enter and no one greets you until you've stood there for a while. HELLO... I'M RIGHT HERE!!! Grooming takes 3-4 hours?! What's the point of making an appointment? Pawgress Report is only give when reminded -"Trainers": I've heard trainers used pets' names for negative consequences. Never associate pets' names with something negative. Big NO-NO. -Check-out: Cashier overcharged me for something I didn't buy. I had to point it out that I only had two items (food tray and treats) when receipt shows that I bought four items. WHAT?! read more

I recently adopted my dream dog, an adorable (utterly perfect) white Maltese! She is such a sweet, happy puppy! Only 9 weeks old. I haven't owned a puppy since I was a child, so I would consider myself brand new to pet ownership (I should mention I also don't have children, so I'm pretty much starting from the ground up here!). I decided to stop by PetsMart for some food, and just to get a general idea of what's available for her. This really nice guy named Ivan helped me, he took me through the food isle and showed me what the best foods are for her during her early development, and then he explained the importance of cleaning their teeth regularly to avoid decay and bad breath. It makes sense now, but I wouldn't have occurred to me to clean her teeth. He then walked me through the store and gave me so many fresh ideas. If you're new to pet ownership, I highly recommend checking these guys out. And ask for Ivan, he'll really take care of you! read more

I take my terrier/beagle to the dog training here. Sam in the absolute BEST trainer. She is patient with us dog parents that don't get things right away and she has helped turn my crazy hyper dog into a well behaved one. We took beginners class and are almost finished with intermediate! Both classes Sam was our trainer. She even would have me come back in another night to practice if my dog wasn't getting it. She truly cares about her clients success! read more

Don't go to Shelly B or Heidi! I have been bringing my 2 dogs to this location for years. I will not be going back. They were so rude to me! After going there for SIX YEARS I got a phone call saying he doesn't want to be in the cage so we need to come and get him in 30 min. We hurried as fast as we could and we're almost there. She called again and said she told us to get here in 30! I said I was trying to get there ASAP. She said that doesn't matter-she said 30. Like I was supposed to predict he would not like that he cage after all these years! They were so rude. Basically told me not to come back. He is a tiny terrier not a German Shepard and I have gave so much money to be told off like that. read more

Not only is this store closer to my house then petco but I like it more too. The employees are friendly and they have a good selection on toys for my dog. read more

PetSmart - My rockie excited about his new toy - Pet Stores Near Me - Fontana, California

Brought my puppy to get groomed for the first time she did great they had her for like 1.5 hours. They have a great selection of small dog toys and plenty of treats to choose from. read more

Pretty decent Petsmart.. clean.. doesn't stink.. We come in here to once and awhile to spoil my baby kitty cat when I'm at my parents house.. This time around we went and got her a cute collar and tag.. The process of engraving the tag was fairly easy.. Kitty doesn't like her collar.. and she managed to figure out how to take it off.. but that's not Petsmart's fault.. This is my go-to Petsmart when visiting the parentals.. read more

Took my boy in for grooming and they did a amazing job. This is his second time. This will be the only place he goes. They were all polite and very professional. He was treated as if he was their own. Thank you petsmart grooming department. And his new friend Mercedez who is his favorite bather! read more

PetSmart - Pet Stores Near Me - Fontana, California

This is by far the best petsmart. Jaime is one of the best groomers. My mom has been taking her dogs here forever. In general this store has the best grooming salon. The store is always clean and in good order. There is always plenty of stock on the shelves and the people are always friendly and helpful. read more

PetSmart - Roxy after getting groomed! - Pet Stores Near Me - Fontana, California

I love the large selection of dog food and dog toys. The prices are unusually better then Petco. And the store is always very clean. The only negative experience I've had here has been with the lead dog trainer, Jon. He knows how to train and how to lead a group class, but he gets frustrated easily. When a technique he suggests doesn't work, he shuts down and doesn't know what to do. If you listen to him during a group class you'd think man this guy knows his stuff, but then watch him on a few one-on-one sessions and you'll see that his skills as a trainer aren't really there. Text book wise he knows it, but I think his personality gets in the way of his training. There is also a new female part-time trainer who just started working there. She doesn't have the experience yet, but her personality and friendly playful nature makes her perfect for dog training. Now there is another Petsmart store in Ontario, CA next to Sams Club that is bigger and cleaner then the Fontana location. I didn't get a chance to talk to the trainers there, but I love their doggy hotel / boarding area with the two play rooms, which is also where the training is done at. However, both the Fontana and Ontario location do the same style of 'clicker training' and to some people that might be important. The Petco in Fontana has an amazing lead trainer (Tori Wood) who has a degree in Animal Behavior and gets lots of recommendations from people at the Fontana and Rancho Cucamonga dog parks, but just know that Petco doesn't use clicker training and instead they promote general marker training with verbal commands and hand signals, which is basically the same thing. Just replace Yes/Good with Click and your good to go. read more

When I walked into the store I could hear loud mumbling over the intercom. Have no idea what he said but it was long and loud. I got my items and proceded to check out. There was an employee by the name of Jon who appear so put out that I came to the register. I don't think I recall ever being treated so poorly. Unfortunately I have to continue to shop at this pet smart, but I will get only what I need and not spend anymore. read more

This is a review for one of PetSmart's best trainers Sam! My family has 4 golden retrievers as Sam has trained two of them so far and soon we will be bringing our youngest golden to train with Sam. She is an excellent trainer and really cares about each and every dog that goes through her training course. Sam is also very accommodating and wants to make sure owners get the most they can out of the training experience. I highly recommend any training class that is led by her, it's worth it and you won't regret it!! read more

Old lady that is a cashier has shitty service i respect my elders but not those who can't have good energy. She asked for my number and i switched my number so i asked if she can look up my email and she said "i don't do emails" and started ringing me up. read more

I have read several horror stories about getting a pet groomed at these big corporate stores; however, a private groomer told me that she doesn't do daschaunds and advised me to take my dog to Petsmart or Petco. Well, I decided to give them a try, and I am glad I did. Catherine took special care of our girl. When I came to pick up our senior rescue, she was so shiny and clean, and smelled GREAT! However, the BEST part was watching our dog prance out with pep in her step. She LOVED the groomer and I will be requesting Catherine every time. Thank you for taking the time to care for our loved one. read more

Diamend recently groomed my dog and I was highly satisfied with her work. I have a little yorkie who can sometimes get stressed and a little nippy during grooming but Diamend must have been a very calming presence because she said my little one was a perfect angel. My little one came back smelling and looking so clean and perfectly groomed and was not stressed out like he normally is after groomings. I was so happy with the service I received that I will definitely be booking with Diamend again and I highly recommend others do the same! read more

Bought 2 of their biggest store brand "all living things" Timothy hay when they were on sale. One of the bags was old and dry when I opened it, thought it was just me but my guineas would not eat it so I called this location that i Bought it from and they said they would switch it out no problem, just to bring my receipt, after bringing in my email receipt and full bag of old hay they said i had to pay full price for a new bag meaning 5$ more even after the person on the phone said it would just be an exchange. Seems like they sell crappy old products during their sales and when you notice your pet wont eat it they make you pay full price for a new fresh product. We have been shopping here over any other pet store for over a year, my fiance and I will no longer shop here because of the misleading information and horrible customer service. read more

Had my little dog groomed at Petsmart North Fontana today by shelly. My dog looks great and smells great! Shelly is the BEST!! Shelly has groomed our dogs for several years. A Siberian husky and now a little terrier. Highly recommend this groomer. read more

Your hours are incorrect!!! You're supposed to change them on yelp!! I just went and I was told they closed at 7! This is NOT Ok!