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    PetSmart

    3.2 (59 reviews)
    Open 9:00 am - 9:00 pm

    Services - PetSmart

    Bath and groom only

    Full grooming

    Pet haircut

    1 More Service

    Private dog training

    PetSmart Photos

    From this Business

    Recommended Reviews - PetSmart

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    Reviews With Photos

    Look how beautiful - A long-haired tabby cat with yellow eyes and a fluffy coat is lying on a blue cushion inside a pet store. The background features a reflective surface and metal framing, indicating an indoor setting designed for pet comfort and display.
    Shay K.

    Some beautiful cats to adopt there. So friendly and they walk right up to the window and talk to you. I hope they get people in there checking them out. Every time I come in here, I want a bird or a fish. So many cute birds today. I also saw a gorgeous funky chameleon. Check out my pics. He's $72 dollars and so interesting!

    This Toys "R" Us snake toy is a hit! You put treats in the opening and it keeps them busy!
    Carina F.

    This review is long overdue and is for the store only! I've always received nothing but the best service from this location! If something is out of stock, they will honor the price when the item is received. They also price match their own website (which is sometimes less than the in-store price) as well as other websites like Amazon! If you do not like taking the time price matching, their prices are more competitive than the other large pet supply retailer on the east side of town! Also, sign up for emails and texts where you get some awesome discount coupons as well as freebies! They have a great selection of pet food and supplies as well as a variety of brands! If you've opened an item, even if it is pet food or treats, and your pet does not like it, they will gladly take it back. Just recently, a 5 gallon water dispenser that I had purchased from them over two years ago started leaking for some reason. I did not have the receipt nor did it have a UPC sticker on it any longer. I brought it into the store only hoping to get a discount on a new one as I felt it should last longer than two years. That particular brand and model were discontinued but they replaced it with another one for free. Yes, for free! This is some of the best customer service I have received from any retailer! This is my go to for my dogs and cats! Plus, they always have some cuties up for adoption to help out the Coconino Humane Society and The Ark Cat Sanctuary! We adopted our yellow tabby, Jazz, from there. This is why they're called PetSMART! Where the smart pet mommies and daddies go!

    Grooming at pet smart - A small dog with fluffy, light-colored fur and expressive eyes is being held by a person wearing a black shirt. The background includes a window with vertical blinds, a potted plant, and a framed picture on the wall. The setting appears to be a home interior, possibly a kitchen or dining area.
    Tamara J.

    I would give the groomer a zero stars if I could! When I arrived I met the groomer and we discussed a one inch cut all over his back blending into the hind end which would be shorter. She had me look at the nap length sample board and I pointed to the longest length and said this one, not to shave him that I wanted the one inch length on top. Even before I Left she was making excuses to why she couldn't do what I wanted. When she called to tell me he was ready I asked how it went. She told me she had cut him with a 3/8ths blade. When I learned just How short that was, I was upset. How hard is it to follow instructions? The cut looks like an armature cut it. The fur is all choppy, she did not round the snout at all. I told her not to cut the tail and it's cut blunt. I will not pay for something that I didn't want, expressly declined and could have done myself. The managers response and understanding would be a 5 stars rating. He did not have me pay for this.

    A small dog with fluffy tan and white fur is standing on a black and gray tiled floor, looking up at the camera. The dog's tail is curled upward, and its ears are perked. The photo is taken from a top-down perspective, with the photographer's white shoes visible at the bottom of the frame. The setting appears to be indoors, near wooden furniture and cabinetry.
    Renée A.

    I've taken my baby Cheryl (long haired chihuahua) since she was a puppy to the groomers. they have always been so nice and do an amazing job and make me feel comfortable leaving her there! I really recommend all of them but we love Jay she's awesome! I also took her to dog training classes and the instructors are super knowledgeable and recommended some really good products. I've gone other places and Petsmart is really the one stop shop they have everything and if not you can order it online and pick it up from the store (this picture is a few days after her grooming appointment)

    Lauren Jeanne G.

    If you are looking for a cat, go here! They showcase local strays, and several of my coworkers have gotten wonderful kittens or adult cats here! They all think they got the perfect match! The staff is nice and the store is clean. They do not carry my brand of dog food, nor are they as local as Olsen's, but they do support pet adoption and the Coconino Animal shelter, so I stop in for supplies time to time, web running errands next door at Safeway.

    Grooming area. Look at the dirty floors, hair, nasty towels, etc. Not safe.

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    9 months ago

    My Jack Russell had a jolly time with the caring groomers and he looked fantastic ! kudos

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    Page 1 of 2

    Ask the Community - PetSmart

    Review Highlights - PetSmart

    Plus, they always have some cuties up for adoption to help out the Coconino Humane Society and The Ark Cat Sanctuary!

    Mentioned in 2 reviews

    Read more highlights

    The Dog Wash - 11.23.2025

    The Dog Wash

    (9 reviews)

    Huge fan of The Dog Wash in Flagstaff, AZ…read more If I lived in town, I would want a monthly package if they offered one, but I'll just remain jealous that nothing like this exists back in my hometown in New Mexico. For just over $25, I was able to use the tub without breaking my back or doing yoga poses to give our big girl a bath. She's about 70 pounds so this place was a huge help. The touchscreen guides you through a multi-step process. The water took a while to warm up - like a good two minutes, but once it did it was a steady stream of soapy water for the initial step. Then it moved onto the conditioning - or was it the flea bath? I forget all the sequencing, but it was easy to follow along all the way through the drying process. The young woman who checked us in explained the process. Gave us extra towels and guided us to the various brushes from which we could choose. Showed us where to properly discard everything. Then she returned to her cave in the back. Lol. My Black Mouth Cur didn't really need the grooming table and I keep her nails grinded down, but they do have that plus nail trimmers & other grooming tools. This place was clean although it was just us that morning before 9 for about a half hour on November 23, 2025. Parking was free & plentiful. Again, I'm such a fan and my dog did very well in great part due to the easy set-up.

    Love this concept! We were traveling with our dogs and our golden was super dirty from playing in…read morethe desert. The sprays and equipment were amazing! The best part was the price. You just can't beat it. Hope to see one in our town soon!

    PetSmart - petstore - Updated May 2026

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