We just had a week and a half stay for my 2 Dalmatians. They got groomed and came home happy and smelling good! I have used this kennel for 9 years, usually once or twice a year. The staff is amazing and they take great care of my pups. One of my dogs needs medication and they give it on schedule with no issues. I would highly recommend. read more

This boarding facility almost killed my dog and didn't even apologize or refund any of his stay even though we had to pick him up half way through his stay. I boarded my dog here for what was supposed to be a six night stay over Christmas while we stayed with family about 15 minutes away. After three days they called me to tell me that they hadn't been able to feed or give water to my dog and hadn't bothered to call me even though I had emailed every day and told them I could come get him if they were having trouble. He is very aggressive towards people he doesn't know so I called beforehand to make sure they would be able to handle him and they assured me they could. DO NOT BELIEVE THEM. Three days without food or water could've easily killed him and we couldn't even get an apology. On top of that, they left the leash on him in his kennel (which he then chewed off - they also decided they wouldn't pay to replace the leash) so he easily could've died if it caught on something. Lastly, they didn't clean out his kennel so he was in a small cement room without food or water, attached to his leash, and laying in his own poop and pee. I cannot emphasize how awful this place is. They couldn't do the bare minimum and apologize or give a reason as to why they didn't call us or respond to my emails. It was beyond unprofessional and considering this was about our dog who we love very much, the owner could've done ANYTHING to make this better but all he did was tell us he "didn't want to have a back and forth so we should leave the premises." Please please please if you care about your dog, take them ANYWHERE else. Literally anywhere. Leaving them at home alone would be better than leaving it with these incompetent, unapologetic boors. I can only pray that they will be shut down before they actually kill someone's dog. read more

Came to Arizona and found out they dont allow any pets in slide rock so i did a last mins reservation and they were able to accommodate my paw baby for few hours. This was his very first time to go to day care and they said he did good. Im not sure if he really did coz my heart was crying but he survived and so i did. Staff was super nice.. thank you Cincer Hills for taking care of my paw baby. read more

Best place for pet hotel workers are fantastic And friendly the rooms and play area is great read more

Center Hills rocks it's a great facility an incredible staff very patient working with special needs animals!!!

A great place to leave our boy when we head out of town. The staff is knowledgeable and attentive. read more

My dog Riot goes in for half day while I'm working and have to travel to flagstaff. All of the people are wonderful and love him, just like he's their own pet! Will be going to them every time I have to travel! Riot and I thank you so much!! read more

What a great place, friendly, clean, the staff is excellent !!! We boarded him for 4 days and everything was perfect, the only place we will use, just wish they had a location in Tucson as we would be regulars. Highly recommend. read more

My husband doesn't plan ahead for much, but one thing he does plan ahead for is to get our family out of the Phoenix heat during the summer... at least for a week or two. This summer, he planned ahead and rented a house for us to stay at in Flagstaff. Awesome, right? Well, yes, but unfortunately the house he found wasn't dog friendly. That left me with the job of figuring who would care for our fur babies (pit mixes), Minnie and Georgia. After examining a few options and searching for boarding facilities in the Valley and in Flag, we decided to go with Cinder Hills. They were incredible. Minnie and Georgia shared a suite, and it worked out well... Minnie is older and doesn't need a ton of exercise anymore as she has a hard time getting around, but Georgia is a puppy, so we ended up having Georgia do the Playful Paws Day Camp every other day during her stay... I called to check-in several times and always got a call back to give me an update. The staff was super friendly and accommodating to our needs and I absolutely love how they post pictures to Facebook so you can see your dogs. (See the ones I posted here, pulled from the site!) I also like that CHBK doesn't charge for food, medication administration, etc... the cost absolutely adds up here, but it's worth it to know that your dogs are in great hands. Last thing worth noting: If you're in need of trans"paw"tation services for your pet, CHBK offers services through a special stretch limousine! We didn't take advantage, but good to know it's there if you need it! Thanks again to all of the staff at Cinder Hills for taking such great care of Minnie and Georgia... we really appreciate it! Needless to say, but if you find yourself anywhere near Flag and in need of boarding or daycare for your pet, I highly recommend Cinder Hills! read more

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Thank you for taking such great care of Loki whenever he is there! I know when I board him he is well taken care of. He absolutely loves day camp! He even had a bath and nail trim this weekend and looks beautiful. If anyone is looking for a great place to take their dogs or cats check out Cinder Hills! read more

Cinder Hills Boarding Kennel - Pet Sitting Near Me - Flagstaff, Arizona

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We have taken our dogs to Cinder Hills for years. We have been very happy with their care. The dog we have now goes for daycare and runs to the door to get in !!!! read more

Our favorite boarding place in the country! Our pets thrive at Cinder Hills; our dog is so excited when we pull up and doesn't even look back at us when they take him back. We have great peace of mind going out of town, or even boarding for the day! read more

This place is absolutely the best kennel in Arizona! Our veterinarian as well as our groom shop recommended Cinder Hills and we're glad we listened! Our dog comes running into their front door and then wants to stay when we come to pick her up. That's the biggest recommendation that we could ask for. I am impressed with Valorie and her staff. They worked with our "problem child" with her anxiety issues to the point that we feel we now have a normal and very happy kid! Thank you Cinder Hills! We highly recommend them and wouldn't even think of using anyone else. read more

Cinder Hills Boarding Kennel - Playtime in the doggie day camp! - Pet Sitting Near Me - Flagstaff, Arizona

We left our 2 dogs for 9 days. 1. We wrote explicit instructions on feeding - Large dog had serious food allergies that resulted in ulcers and endoscopy ($7000) previously. Gave them a 3 weeks supply (for both) of dry dog food. To not throw out if they don't eat but refrigerate for next meal due to expense. ($130 a bag). If they didn't eat initially Cinder Hills stated would hand feed them. 2. Tooth brushing each night on large dog which they said they would do. 3. Large dog had ear drops to be instilled 1x Q day for 7 days which they said they would do. When we returned the small dog had lost 3 lbs, 21% and spine showing. The other large dog lost 5 lbs, 10 %. The dog food bag ran out the day before (per Cinder Hills), so what were they feeding the large dog with food allergies for 2 days and we received no call regarding this. How could they run out with so much food (3 week supply for both) and both lost weight. The new ear drops bottle had not been opened thus no medication given. The large dog's gums bled when brushed, which does not happened when brushed daily. The large dog with food allergies had loose mucous stools for 7 days (which only happened previously prior to endoscopy for ulcers resulted from food allergies) and regurgitating mucus. Both ended up with Kennel cough as well per Vet consultation. Called the manager of Cinder Hills. He said, "I have no explanation regarding what happened to all the food, I saw the large bag of food. No explanation why ears were not medicated or teeth brushed. Sorry." When we arrived and left it appeared that it was staffed by teenagers. There were only teenagers at drop off and pick up. No manager or owner present. The kennel was very clean and secure on initial tour. Unfortunately, we will not be boarding our dogs in the future at Cinder Hills. read more

I've been using Cinder Hills Boarding Kennel for my cat Argyle for almost 3 years now and love everything about it. The staff is absolutely amazing at accommodating my busy unpredictable schedule and taking excellent care of Argyle. They post photos on their Facebook page that always brightens my day when I'm away for a week or two. I can tell the difference when picking her up here then from other kennels where she doesn't receive any attention or affection. I HIGHLY recommend Cinder Hills if you're looking for a great trustworthy place to leave your furry friend. read more

Cinder Hills Boarding Kennel - Pet Sitting Near Me - Flagstaff, Arizona

In over a decade of being a dog owner, I have never had to board my dog. NEVER. This year, while on our white water trip we HAD TO find someone to watch Juno. We had a kennel in mind, recommended by a friend. We filled out the paperwork on their website, and gave all our vets contact info, over a week in advance. It took 3 different people, 3 tries at running my credit card for the kennel tech to finally get the number right. The tech let it slip that they write down all the cc info physically, then enter it into their system. I asked, "What happens to the paper, you just wrote all my info on?" He said after a while they get burned... Now I am not paranoid, I wouldn't even describe myself as cautious when it comes to identity theft, but this practice of leaving Credit card numbers, precariously piled until one day there are so many that they just need to be burned... just doesn't sit right.  I just didn't feel good about it. The owner assured me this was a "secure" transaction, and we prepaid 9 days in advance to get a cheaper rate.  When we arrived the kennel, the first thing they asked for were her shot records. They had NEVER asked me to bring shot records, not in any email, not in any phone conversation. The owner blamed, accused the faults on me... We contacted our vet, and low and behold Juno was not current on the shot series. The Kennel asked me to go to the feed store to purchase two syringes, and inject them myself. The kennel would then, begrudgingly take my dog. Wearily I purchased the vaccines and called numerous other kennels in the area. No one recommended, approved or would even take Juno with this method and timeline of vaccinations. It was clear to me a kennel was not the best option for my pet. read more

I cannot even begin to say how WONDERFUL the owners and staff are. This is the only place I would ever trust with my furry babies. They take extra good care of them and post pics to Facebook so you can see them while you are away. They don't charge for things like medication administration as many kennels do, the kennels are large and they don't cut the size of the kennel when they are busy. We feel very comfortable when we have to travel without being able to take our dogs because we know Cinder Hills takes excellent care of them read more

I've been taking my dogs to Cinder Hills for years, and am completely thrilled with their service. Their kennels are large, clean and well heated/cooled/ventilated, and our dogs have an absolutely wonderful time every time they go... they hardly look back at me when I drop them off! Al and his family and employees obviously love what they do, and they treat their "campers" like family. One thing that impressed me the first time I went to check out Cinder Hills is that they'll show you around without appointment... meaning that they don't do a quick clean-up or change anything just for a tour. I recommend Cinder Hills without reservation -- your animals will agree! read more

My dog Jake loves his stay here... he is a big boy and they take such good care of him. Would totally recommend. I had to leave him an extra day recently and I called and Val the owner was so pleasant and accommodating. We as a family really appreciate their service. All the employees seem very nice and kind to the animals. I feel content leaving our dogs there. read more

Great place. Clean and nice people. Out a bit from Flag about 10 miles but the dogs seems to love it. Will use them again if needed. Not sure I like the holiday thing though. Are they not there already, why can't we pick up by appointment or something so we don't have to pay an extra day. That is the only annoying thing about it besides the distance. I feel we have no choice on a holiday but to pay an extra day. Lucky for them I guess! read more

About 5 years ago just before we went on vacation we found out that our 13 year old Lab had bone cancer, she had never been kenneled before and were unsure how she would respond, the folks at CHBK assured us that she would be well taken care of. They kept her in a heated suite and even though she was in a lot of pain they gave her a lot of love and attention while we were not able to be there. We now have a 2 year old Lab and once again found ourselves in need of a kennel. There is a small airport in Flagstaff that made it very easy for us (comming from Lake Havasu City) to drop off our girl and fly out for the holidays. It is so awesome to see her on thier Facebook page and how much fun she is having. There was at least a dozen pic's of her in just a couple of days. There's no other place that I would leave my pet and I dare anyone to find a cleaner and more friendly place than Cinder Hills, they're family read more

We have used Cinder Hills for over 20 years. All of our dogs have loved going there. As soon as we make the driveway turn, they are very excited. The staff is excellent and is very accommodating. My dogs loves the forest walks. Cinder Hills takes excellent care of the dogs. I highly recommend them. You will not be disappointed. read more

Tazzy, Matilda and Dash love Cinder Hills. Okay, so Dash doesn't love them (yet), but my big, shy, mama's boy came home happy, healthy and tired... and that's what matters most! My girls are definitely happy there. I'm not sure they were even that excited to go home with me, and they probably would have preferred to stay. Cinder Hills is worth ever penny and they're the only local kennel that I trust. read more

We have been using Cinder Hills for a while now and our doggie Maikoh absolutely loves it there!! Recently we made a visit for him and our new rescue Willow, the staff working there was awesome and made sure we know that they would both be taken care of. Even though it's a bit out of our way to take them there, IT'S DEFINITELY WORTH IT. I never worry about my dogs while leaving them there and instead I know that they are having a great time, getting lots of love and yummy treats! read more

Amazing organization! My German Shepherd/Husky mix Maikoh can be a bit much to handle sometimes, and these guys always treat him like family! He always comes back home healthy and happy, and is so excited to go back each time! Thanks Cinder Hills! read more

We took a road trip from TX to see the Grand Canyon and decided at the last minute that we wanted an extra day to see it without our pups. Decided to give cinder hills a call after seeing all the great reviews. We called in the afternoon yesterday and luckily they had room for both our dogs to stay for the day today. The people in the front office were awesome and you could tell they really care about the animals coming to them. They made our dogs feel welcomed right away! Both pups had a great time and fell right to sleep for our car ride back to Texas! Loved it here and would highly recommend. read more

Carol loves going here and we don't have to worry during her stays. She always comes home happy and tired. Love this place and recommend it to everyone! read more

Superb kennel! They take great care of your animals I would highly recommend them. They have a great staff and location.

We are always so pleased with Cinder Hills! The staff are passionate about the animals. They always make us feel good about leaving our dog there, whether just for the day or overnight. We love how they run the business and how they care about their clients (furry or not)! We appreciate the extra details like posting pictures on Facebook so we can monitor while away. We cannot imagine taking Nanook anywhere else in Flagstaff! Thank you Cinder Hills! read more

My partner and I recently began boarding our 3 cats and dog at Cinder Hills. We chose Cinder Hills based on a recommendation from our friend Joan Carstensen who drives from Kachina Village to Cosnino area to board her pets because she likes them so much. Cinder Hills is conveniently located near our home and we get to see how much fun dogs have playing in their yard. We have been very pleased with the services at Cinder Hills. They treat our pets like their own and are incredibly kind and good hearted people. We have another dog, a very elderly black lab, and have been reluctant to board him because of his age and difficulty getting around. After our great experiences with the other pets, we feel absolutely comfortable bringing him to Cinder Hills. It's a real gem! read more

Cinder Hills has a great staff that is trained so they know how to adequately respond to your pets needs. They also have a limo service! I know that my pet is in good hands at Cinder Hills. read more

My little mini Schnauzer pal Sonora spent her first day at Cinder Hills yesterday. She was happy to arrive and in playful spirits when I picked her up. I was surprised to see a couple of photos of her on their Facebook page today. It looked like she and the other dogs were having a good time. I will take her to Cinder Hills again when I have business in Flagstaff. read more

We have boarded our dogs at Cinder Hills twice. They have a wonderful staff who are very friendly both in person, via email, and on the phone. One of my favorite things they do is offer hikes and day camp, and then they post photos of your pup(s) or cat(s) having fun on their FB page. Their kennels are safely contained, spacious, and have AC/heat. Although they are a little out of the way from us, we are happy to bring our dogs there when we need to go out of town. read more

We have been boarding our dogs ( some of whom have now passed) for over 15 years at cinder hills,this in spite of the fact we have not lived in the flagstaff area for many years. To this day , when we are on extended trips, we drive 700 miles to board our dogs there. We have looked at dozens of kennels , some with very impressive facilities, but none with people like those at cinder hills. Simply the best! read more

I've been boarding my cats and dogs with Cinder Hills for over 5 years and am completely satisfied. Even the cats are happy! They just keep improving. Totally the best in Flagstaff. read more

We chose Cinder Hills for our pups first time away from home and we couldn't have been happier. We loved being able to see how much fun they were having and when I called (being nervous about them never being away from us) they were so wonderful in letting us know how they were doing. When we picked them up they looked great and happy and everyone there loved them and didn't want them to leave! Every single staff member there is kind and genuinely caring about the pets they take care of. Will be taking them there anytime we go away!!! read more

We have been boarding our dog for a long while. In that time, we have experienced nothing but caring, knowledgeable and dog loving staff. We go out of our way to board here because we think it is the best boarding kennel in Flagstaff. read more

If you're dying to take a vacation but have no one to watch your dogs while your away; look no further, this place is awesome, and reasonably priced compared to other kennels I've priced in AZ, TX, and California. They don't charge extra to take your dogs out to play like most others do, thas right! its already included'; you can add 1-3 mile walks and play sessions with other dogs for a small fee, but no worries if you don't because they get play time with all the wonderful techs there. You can tell the employees are real animal lovers, they were on their knees giving my boxers smooches as soon as they walked in . They treat them like royalty, the owners take the time to explain why their kennel is so much better than others in town ( differently types of certifications, trainings etc, ) they were patient enough to show us around the entire facility , where the pups were going to stay , play , different options for playtimes etc. Look no further this place is awesome, my pups had so much fun during their 4 day stay they've been sleeping for two days straight. They even post pics on Facebook so you can see what your fur babies are up to. read more