My dog was acting strange, so we brought him in. Turns out he had a mass on his spleen that burst…read moreand he needed emergency surgery. The vet cleared their schedule for the afternoon to make sure the surgery was done and they kept him on watch for 2 days. My dog received great care and he loved all the docs and techs that saw him, which if you knew how stubborn my dog is, you'd know how big of a deal that was. We are full time nomads so he's been to his share of vets across the country, but I honestly believe this has been his favorite vet. Unfortunately, the mass on my dog's spleen turned out to be an aggressive form of cancer, so his best prognosis is 3 months. I don't blame the vet at all- if they wouldn't have done the surgery my dog would already be gone, so I'm very grateful to Aspen Vet. Thank y'all so much for your kindness, compassion, honesty, empathy, and care.

Very poor customer service. I woud not take my animals here. We had a canine emergency at 5:00PM…read moreand their phone message said they were in a meeting. So we waited over half an hour waiting for the meeting to be over. When we saw their staff leaving in the parking lot my wife stopped one of the cars and ask for help. The staff person we talked to said we don't do emergencies. We went to Continental Animal center and they handled our emergency in a professional manner. Our dog got quilled by a porcupine. We needed the quills taken out. This Aspen Vet Clinic has a great web site but its not true. We have been customers since Dr. Conley Westover statred this clinic (over 30 years ago) and i'm sure he would not appreciate the lack of service we got.

Highland Housecalls is so wonderful. Their prices are affordable (even though I understand why…read moreother vets have to keep their prices high, this is probably your most affordable option in flagstaff!) . They have been treating my family's animals for a long time now, but today they cleaned my dogs teeth for the first time. My little dog, Tali, has trauma from the last time she was at the vet (no fault of the other vets, but she was super sick, and so now she gets very anxious anytime we walk into a clinic). Highland house calls was patient with her, and I really felt they treated her as one of their own. But what truly made Highland Housecalls stand out for me was their nonjudgmental attitude. Sometimes, when you go into a walk-in veterinarians office, you can leave feeling very guilty- asking yourself "Why didn't I get her teeth cleaned sooner?" Or "How could I have missed that mole?" and even "Do they think I'm a bad pet parent? Am I a bad pet parent?". But Highland Housecalls had me asking none of those questions. They understood that we were doing our best juggling life and taking care of our pets, and that is important to me. I think if more veterinarians were as kind and nonjudgmental as Highland Housecalls, more people would feel comfortable taking their animals to the vet more often. 10/10 for everything they do!!!

My relationship with Highland House call is twofold, I use them as my personal vet for my cats at…read morehome since they hate going to the vet, and I also frequently meet Dr. Kurmes on site for home euthanasias. I have yet to meet one of his clients is disappointed in his service he's always on time if not early kind courteous professional And is just awesome all around. People really appreciate when a veterinarian can come to their home when their pet has to be put to sleep it's comforting and calm and peaceful. Just two weeks ago my cat was ill and lethargic and I didn't know why he showed up to my place took care of my cat and she actually had an abscess on her leg that I didn't even see with two days of medication she was back to normal I'm so appreciative.

Dr. Lisa is WONDERFUL! She is a salt of the earth, kind, old school veterinarian and I will never…read morego anywhere else. She saved me $2000 in unnecessary vet bills, and my cat who hates everyone LOVED her. He didn't want to leave. Can't rave enough. Thank you Dr Lisa!

Dr. Lisa is truly a ray of sunshine! She is always happy to see us and goes above and beyond to…read morehelp in any way she can. I'm so grateful we found her. As a Frenchie owner with three French Bulldogs, it gives me great peace of mind knowing she has extensive experience with the breed. Her knowledge, compassion, and genuine care for her patients are exceptional. I highly recommend this practice to anyone looking for an outstanding veterinarian and a wonderful team to care for their pets!

I've been bringing my cats to Westside for 3 years and have only had positive experiences. One of…read moremy cats has frequent medical issues, so I've had to bring her in (what feels like) dozens of times. The staff and vets have not only been attentive and compassionate to my Clementine, but very empathetic to me when I've had to make hard decisions about her care. They have been able to squeeze in last minute appointments multiple times, always follow up after procedures, and refill medications quickly. They are genuinely invested in the wellbeing of my cats and I couldn't be more grateful! Dr Siess, Dr Wolff, Dr Calhoun, Dr Maltese, and the rest of the staff, thank you for all that you do!

We can't say enough about Westside, the vets and the whole staff. We have been to various clinics…read morein AZ and CA and this is hands down the best. Don't let an outlier rating give you pause.

Dr. Baker is compassionate to your animial and to you. She explains things clearly and gives…read moreunderstandable options. I appreciate her tremendously.

We've had pet companions for decades, in four different countries, and without a doubt Dr. Baker is…read morethe best and kindest veterinarian we've ever known.

I was referred by another vet(Dr Kamper) for he was very that day. Called Dr Folkers office to see…read moreif I can get an appointment that day which I did at 1pm. Dr Folkers is very kind, gentle and His staff was very kind and very helpful. Turned out Miss Kitty was constipated, I had just brought her in just in time as they had told me at the clinic. They took her in and gave her an enema and medication for home and she is doing much much better. YES, I would definitely go back Dr Folkers is a great veterinarian.

Driving through and cat was not well. He needed to be put down. Everyone was kind and respectful…read more Thank you