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Aspen Veterinary Clinic

4.2 (72 reviews)
Open 8:00 am - 12:30 pm, 1:30 PM - 5:30 PM

Services - Aspen Veterinary Clinic

Pet physical or wellness exam

Pet vaccinations

Aspen Veterinary Clinic Photos

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Recommended Reviews - Aspen Veterinary Clinic

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Reviews With Photos

Nose all healed up.
Robert L.

Friendly staff, helpful, and relatively inexpensive. My dog had acute dermatitis on her paw and nose which looked really bad and they got her fixed up.

Kitty C.

I have had dogs and cats for 40 years and this is the best clinic I have been to. The veterinarians are extremely professional and knowledgeable as well as very gracious. We saw Dr Gable today and he is more than I could have asked for, he is kind, supportive and very thorough. The entire staff are equally as friendly and competent.

The Raven is feeling better!

Our first visit with short notice after just moving to flag. Great people that made us feel welcome and genuinely care about their patient. They got us in quick due to an eye problem. Silly field dog! Thank you Aspen!

Thor, RIP 2014-2024

Non-Compassionate Care; Inadequate Facilities/Equipment; Serious Lack of Attention and Follow-up to Your Pet's Needs; Owner-Medical Director (Dr Jesse Saul) Never Responded to Complaint/Concerns of Customer For the love of your pet, before visiting Aspen Veterinary Clinic we strongly urge you to consider our experience with our German Shepherd, Thor, which occurred from 7/1 to 7/3/24. This was documented in an unaddressed email to the Owner-Medical Director on 7/8/24. Below are bullet point highlights: 1. Thor had his annual wellness exam and vaccinations at his primary vet in Phoenix area on 6/26/24. All was normal though he was getting slower to rise from a prone position so RIMADYL (carprofen) was prescribed and Thor was reacting well. 2. Thor slipped, fell and hurt his right leg/hip late on 6/28 in excitement as we were loading up the car for a business trip to Flagstaff from 6/28 to 7/3. Thor continued to limp from the fall on 6/29 and into 6/30, and we had concerns the hip was dislocated. We called Aspen Veterinary Clinic and made an appointment for Monday, 7/1. 3. On 7/1, we were billed $519.40 for a physical exam, X-ray and prescription drug, Gabapentin. The practicing vet was Dr. Lesser who advised the X-ray did not show a dislocation of Thor's right hip, instead it showed he had arthritis of the rear hips and possibly lower spin. But Dr. Lesser also advised the X-ray showed two masses, one in his spleen and the other in his chest, and in order to determine the scope of this issue an abdominal ultrasound would need to be performed. We were advised to bring Thor back the following morning, 7/2 at 8:30am, and drop him off as they would squeeze him in. Note, we were staying only 10 minutes from the clinic. 4. On 7/2, Thor was led to a back room at 8:30am, crated and left unattended the majority of the day; we received zero phone updates and he wasn't even afforded a bathroom break according to staff. It wasn't until close to 2pm before the vet finally got around to him. We were asked to come in at 3pm to pick him up and discuss findings. We arrived to find Thor shaved and heavy drugged/sedated, and virtually unable to walk. Dr. Lesser shared some cloudy/grainy photos from the ultrasound of the two areas and was not able to offer any further insight, diagnosis or treatment plan. Thus, this was exactly the same situation as after the X-ray taken the day before. Dr. Lesser admitted their ultrasound machine was not working properly. She also admitted the masses were not causing him to limp, which was the reason Thor was brought in for care in the first place. We were charged another $538.73 and sent home. As I was lifting Thor into the back of our vehicle, I could hear significant cracking in his hind end of his bones/joints. This was not the case before the clinic crated him unnecessarily that day, again we were staying only 10 minutes away. 5. Later that evening of 7/2, Thor was crying and in terrible pain, and was never able to walk again. We called Aspen Veterinary Clinic at 8:22am on 7/3 for any kind of stronger pain med, and after waiting 8 hours (at 4:20pm) our request was denied. As 7/4 was a holiday, we were out of options. We sat with Thor all day and night on July 4 trying to give him comfort, but his pain was unbearable. Accordingly, we were left to have him euthanized at 8am on 7/5. We really cannot fathom how a diagnosis of arthritis can cause our beloved dog to become paralyzed over the course of only a few days, when on 6/26 at his annual checkup at our local vet he was given a virtual clean bill of health. Our feeling is Thor was not given the compassionate care and attention he deserved at Aspen Veterinary Clinic, but we certainly were billed for the experience. Thor's spirit and mobility never recovered from being caged almost all day on 7/2, before being drugged, shaved, and given a faulty abdominal ultrasound. In hindsight, knowing we would only have a few more days with Thor, we would have never put him through what he had to endure that day! And, then the cruelty of having our request for a stronger prescription drug denied at the onset of a major holiday and after having us wait all day, unimaginable!

While stopping over in Flagstaff on my move across the country, my mare managed to slip in the snow and bonk her head on the horse trailer, resulting in a nice gash on her head. I called Aspen Vet Clinic first thing Monday morning and explained the situation, the front desk staff was compassionate and offered an appointment for me that morning. The facilities are beautiful and very clean, incredibly friendly staff, and very fair pricing. Dr. Gabelt was awesome and did a great job with my mare. Overall highly recommend! Thanks for taking great care of my girl!

we have gone to Aspen Veterinary Clinic since Conley Westover opened it. we have had two dogs with Diabetes and given shots every day. we just lost our Lucy (registered Mini Australian Shepherd) last night. when we were in for a December checkup to get our insulin refilled, we saw Dr. Dickinson. We told he that Lucy was old and we were just maintaining her. Lucy was blind and scared to death of the vet office so she shook the entire time we were in there. Dr. Dickinson wanted to do bloodwork and teeth work - which about killed Lucy the last time they put her under for teeth. We told them that we didn't want her upset and didn't want any work done. It was Conley Westover who told me to trust my gut when it came to what to do. The last time we went in, they told us they wouldn't refill the insulin any more after that bottle without doing the bloodwork. Lucy passed away last night at home and at peace, and my gut was right. These new veterinarians need to understand that it is not all about the expensive tests and money. Sometimes, it is about listening to the people that know their animals. (BTW, it wasn't about the money with us. We paid them over $10,000 when Dr. Dennis operated on my stallion).

Heather S.

Aspen Veterinary Clinic is great. I was taking my pets to canyon pet hospital but they "lost" one of his puppy vaccine appts and couldn't get me in for another 2 weeks. I called aspen they had availability. Very clean and a great group of vets and staff. Plan on staying with them

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Ask the Community - Aspen Veterinary Clinic

Review Highlights - Aspen Veterinary Clinic

I was recommended by a different clinic when I moved to flagstaff, so happy I got to be apart of Aspen Vet Clinic!

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Canyon Pet Hospital

Canyon Pet Hospital

(245 reviews)

The staff was very nice and attentive to the moment we walked in from the receptionist to the nurse…read moreand doctor. Our dog is still a pup but large and very energetic and the staff were amazing and very patient with her.This place was recommended by PetSmart in flagstaff AZ and now I see why! Their great with pets and owners both.

I am absolutely appalled by the treatment my English Bulldog and I received at Canyon Pet Hospital…read morein Flagstaff. My dog is a very healthy English Bulldog with no history of medical issues. We took him camping up north at Happy Jack, and shortly after arriving, he began panting heavily. Initially, I thought it was just excitement from the new environment and tried to comfort him with water, walks, and treats. But as the hours passed, his breathing worsened alarmingly, and he started making strange choking or gagging sounds like he was struggling to breathe. Fearing for his life, my husband and I rushed him to the nearest emergency vet--Canyon Pet Hospital--about 30 minutes away. From the moment we arrived, the experience was shocking. Before any examination or treatment, they demanded an outrageous $525 upfront emergency fee. At that moment, I was terrified and not thinking about money, so I paid it. The assistant even announced over her radio "payment secured" like it was some transaction, not an emergency situation involving a living creature. Once my dog was taken back, I was left waiting in confusion and fear. Dr. Karin Sogarrd, the veterinarian, came out and said they had no idea what was wrong and couldn't perform X-rays or labs because of how distressed my dog was. She seemed suspicious about my dog's health history--implying I wasn't being truthful--and that felt like an accusation, adding insult to injury. A while later she pushed for a surgery called stenotic nares, which she admitted she wasn't even sure was necessary. She told me this surgery would help his breathing, but her uncertainty made me question everything. Dr. Sogarrd pressured me hard to leave my dog there for 3-4 days, including a holiday when the hospital would be closed. They gave me a nearly $6,000 estimate, which was completely overwhelming. When I asked what immediate treatments they were doing, they said oxygen, sedation, and anxiety meds. But why push an expensive surgery without a clear diagnosis? They scared me by saying my dog could die if I didn't consent, using guilt and fear to corner me into a decision I wasn't ready to make. After refusing the surgery, I was forced to sign paperwork declining the estimate and forced to sign an AMA (against medical advice) and was subjected to more pressure, including a horrifying statement that if my dog survived it would be "an act of God." This was traumatizing and utterly unprofessional. I just wanted my dog home where he was comfortable, not trapped in a scary hospital with strangers. They then insisted I pay the remaining balance for the medications before they would release my dog to me. Again, they made an announcement over their radio mic about "payment secured" before returning my dog. Once home, I watched him closely, and thankfully he improved significantly within two days as the meds wore off. This made it clear to me that the surgery they wanted was completely unnecessary and that they were trying to take advantage of my vulnerable state. Furthermore, they forgot to return my dog's leash and vest. I called since again, i live almost 3 hours away, and when I asked them to mail it back, they said yes--but I would have to pay over $50 for shipping and they can send me a link to secure payment! This is ridiculous and shows a complete lack of care or responsibility on their part. It felt like they were squeezing money out of me at every possible turn, even for something they forgot. Canyon Pet Hospital, and Dr. Karin Sogarrd in particular, showed zero compassion, pushed unnecessary treatments, and operated with a mindset that prioritized money over care. Their aggressive sales tactics and cold attitude during a critical emergency left me feeling exploited and traumatized. I will be filing a formal complaint with the Better Business Bureau (BBB) about their unprofessional conduct and unethical practices. I cannot, in good conscience, recommend this place to anyone. Please seek emergency care elsewhere and avoid this greedy, heartless establishment

Highland Housecalls - My dog, Tali, after a quick 1 hour teeth cleaning!

Highland Housecalls

(5 reviews)

Highland Housecalls is so wonderful. Their prices are affordable (even though I understand why…read moreother vets have to keep their prices high, this is probably your most affordable option in flagstaff!) . They have been treating my family's animals for a long time now, but today they cleaned my dogs teeth for the first time. My little dog, Tali, has trauma from the last time she was at the vet (no fault of the other vets, but she was super sick, and so now she gets very anxious anytime we walk into a clinic). Highland house calls was patient with her, and I really felt they treated her as one of their own. But what truly made Highland Housecalls stand out for me was their nonjudgmental attitude. Sometimes, when you go into a walk-in veterinarians office, you can leave feeling very guilty- asking yourself "Why didn't I get her teeth cleaned sooner?" Or "How could I have missed that mole?" and even "Do they think I'm a bad pet parent? Am I a bad pet parent?". But Highland Housecalls had me asking none of those questions. They understood that we were doing our best juggling life and taking care of our pets, and that is important to me. I think if more veterinarians were as kind and nonjudgmental as Highland Housecalls, more people would feel comfortable taking their animals to the vet more often. 10/10 for everything they do!!!

My relationship with Highland House call is twofold, I use them as my personal vet for my cats at…read morehome since they hate going to the vet, and I also frequently meet Dr. Kurmes on site for home euthanasias. I have yet to meet one of his clients is disappointed in his service he's always on time if not early kind courteous professional And is just awesome all around. People really appreciate when a veterinarian can come to their home when their pet has to be put to sleep it's comforting and calm and peaceful. Just two weeks ago my cat was ill and lethargic and I didn't know why he showed up to my place took care of my cat and she actually had an abscess on her leg that I didn't even see with two days of medication she was back to normal I'm so appreciative.

Veterinary Emergency And Specialty Center of Northern Arizona - Inaccurate hours on Google.

Veterinary Emergency And Specialty Center of Northern Arizona

(72 reviews)

10/10 they saved my dogs life, the staff is absolutely amazing, the explained everything to us so…read morewell so there were no surprises, amazing communication! They were so good with my dog as well! Don't know what we would have done if it wasn't for them!

One is too many stars. We took our dog for stitches…read more We got a proposal for $3600. WHAT??? He needs bloodwork, X-rays, pathology, general anesthesia, radiology, it could have penetrated the chest wall, 4 hour hospital stay and too many other things to mention. We had to pay $219 after they did nothing except look at our dog. All that took an hour and half. This after driving over an hour. Once they gave our dog back to us, we drove 2 hours to Yavapai Animal Emergency in Prescott Valley. They examined him in about 10 minutes. Thoroughly explained what they would do. Give him a shot, clean and staple up cut and send him home. They were done 20 minutes later and we were on our way home. The cost was $680. When I told this awful place in Flagstaff that they should be ashamed of themselves, they told me "we offer the gold standard of care". What a joke. I WAS ALMOST PHYSICALLY ILL. DO NOT TAKE YOUR BELOVED FURRY FRIEND TO THIS PLACE. Two hours of driving to and from this place. $219 for absolutely NOTHING. Just for them to give us our dog back. They should return our money. And by the way, the Dr that came into the room for 1-2 minutes reeked of perfume so bad. If he had been in the room any longer, I would have had to get out my inhaler to breathe. Yuck.

Aspen Veterinary Clinic - vet - Updated May 2026

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