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    Westside Veterinary Clinic

    4.2 (62 reviews)
    Closed • Closed

    Services - Westside Veterinary Clinic

    Pet physical or wellness exam

    Pet vaccinations

    Westside Veterinary Clinic Photos

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    Reviews With Photos

    Staci V.

    While employed at Westside Vet Clinic, Dr. Toni Barnes killed my dog Greta while attempting to collect urine from Greta. She performed an invasive procedure on Greta without informing me or asking for my consent. Greta was a perfectly healthy dog and I had merely taken her into the clinic to seek behavioral advice. The Arizona Veterinary Board recently issued a Letter of Concern regarding Dr. Barnes's conduct surrounding her killing of Greta. Additionally, the Board's investigative committee found that Dr. Barnes committed multiple Veterinary Practice Act violations, including gross negligence, malpractice, and failure to provide courteous verbal interchange. I believe that Dr. Barnes was dishonest with me and with the Board about her observations and actions on the day she killed Greta, as her story changed over time and differs from what is in Greta's medical records. At the most recent Board hearing, the Board raised questions concerning Dr. Barnes's competence and veracity. It is apparent from recent social media posts by Westside that it still supports Dr. Barnes. And, sadly, Westside has blocked me and deleted honest reviews about what happened within the walls of its clinic and at the hands of one of its employees. I'm also aware of a member of Westside staff lying to at least one Westside client about what happened to Greta. Photos of board documents are uploaded here. My tragic experience taught me that Westside is not a safe place to take animals. We miss you, Greta.

    Stephanie D.

    I was in Flagstaff for the weekend from Phoenix & needed to have my dog seen. After seeing reviews on here I. took my Dog to Westside for an eye injury. Angie the Vet Tech was very sweet & great w him. Dr Gordon provided excellent service & communicated clearly when going over prognosis & after care. Highly recommend!

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    14 years ago

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    2 years ago

    Great first visit with new puppy! Very friendly and helpful. Met Dr Wolff and techs and Winston was treated with genuine care.

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    2 years ago

    Since my last review I found a vet who cares about Sparky, gave him a thorough exam, adjusted his meds and saved his life.

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    4 years ago

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    7 years ago

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    5 years ago

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    Ask the Community - Westside Veterinary Clinic

    Review Highlights - Westside Veterinary Clinic

    “I am a Flagstaff local, and have been going to Westside Vet for more than 15 years.”

    Mentioned in 4 reviews

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    Canyon Pet Hospital

    Canyon Pet Hospital

    (250 reviews)

    I am surprised to see the amount of negative reviews for this Vet. We live in Lake Havasu and I…read morehave a very temperamental French bulldog that has a slew of issues. Two times he has been here for emergency surgery and care. And it has been nothing short of amazing. They would call me text me, etc. with any updates for him. The first time he was in it was for four days for a stomach surgery. The second time he was in they cared for him after another Vet completely left me high and dry after they performed surgery on him they assured me if I brought him here they would give him fluids keep him quiet, etc. and make sure that the surgery that was performed on him was up to par. I have never had any issues with this vet nor have I had an astronomical bill for the care that my dog has received. So needless to say, I am shocked at their reviews cause I've always had a good experience and we will be back and always try and recommend people here.

    My first visit went well. My boy was having a problem, we went in under urgent care, and they were…read moreresponsive and got us in pretty quickly. The follow up visit was a bit different. The vet was great but the assistant, not so much. My boy is a bit mouthy (it's a breed thing) and will bite if I do something he doesn't like; he'll do that to anyone. The assistant tried to take his temperature and he resisted by moving his head around--the assistant tried to force it and he gently went to "mouth" her hand. Rather than calming him before trying again, she snapped at him and stuck the thermometer in his arm pit. She wasn't particularly personable in general but scorning my dog (or any dog) because they're uncomfortable with having a foreign object shoved into their ear is uncalled for. My boy loves everyone, he's a very happy go lucky dog and was excited and playful and the assistant completely disregarded that and behaved like she didn't want anything to do with him--he tried to engage her and she brushed him off. This is very rude behavior coming for a company where professionalism and compassion for the animal should be first and foremost. The other concern was that I explained to the vet that my boy was resisting the med--I was able to trick him the first few times but each subsequent time was more challenging as he's a great quick learner. I asked for an alternative that could be applied differently as I didn't think he would comply with additional applications of what she gave me--she told me to keep trying and she could prescribe the alternative if I continued to have difficulties. As I suspected, he no longer allowed me to apply the original med. So he received three applications, I think, but nothing additional after the follow up visit (which was kind of the point of scheduling a few days after the original urgent care visit, to get the alternative med she mentioned in the first visit). I know my dog, I fully respect him even when he's being stubborn about something that needs to be done--I'll find another way that doesn't bother him. But the vet removed that option even though I was willing to pay for the additional prescription--I mean, really, why not just listen to the owner/handler and prescribe a med that is less stressful to the dog? Lastly, I keep getting emails from them titled "How'd we do?" with a survey link that doesn't work--I've mentioned it to them previously but it's still not fixed or I would've just completed their survey and provided this feedback.

    Highland Housecalls - Highland House Call's is a true mobile Veterinary Clinic even with a surgery Suite in the back of their van.

    Highland Housecalls

    (5 reviews)

    Highland Housecalls is so wonderful. Their prices are affordable (even though I understand why…read moreother vets have to keep their prices high, this is probably your most affordable option in flagstaff!) . They have been treating my family's animals for a long time now, but today they cleaned my dogs teeth for the first time. My little dog, Tali, has trauma from the last time she was at the vet (no fault of the other vets, but she was super sick, and so now she gets very anxious anytime we walk into a clinic). Highland house calls was patient with her, and I really felt they treated her as one of their own. But what truly made Highland Housecalls stand out for me was their nonjudgmental attitude. Sometimes, when you go into a walk-in veterinarians office, you can leave feeling very guilty- asking yourself "Why didn't I get her teeth cleaned sooner?" Or "How could I have missed that mole?" and even "Do they think I'm a bad pet parent? Am I a bad pet parent?". But Highland Housecalls had me asking none of those questions. They understood that we were doing our best juggling life and taking care of our pets, and that is important to me. I think if more veterinarians were as kind and nonjudgmental as Highland Housecalls, more people would feel comfortable taking their animals to the vet more often. 10/10 for everything they do!!!

    My relationship with Highland House call is twofold, I use them as my personal vet for my cats at…read morehome since they hate going to the vet, and I also frequently meet Dr. Kurmes on site for home euthanasias. I have yet to meet one of his clients is disappointed in his service he's always on time if not early kind courteous professional And is just awesome all around. People really appreciate when a veterinarian can come to their home when their pet has to be put to sleep it's comforting and calm and peaceful. Just two weeks ago my cat was ill and lethargic and I didn't know why he showed up to my place took care of my cat and she actually had an abscess on her leg that I didn't even see with two days of medication she was back to normal I'm so appreciative.

    Veterinary Emergency And Specialty Center of Northern Arizona - Inaccurate hours on Google.

    Veterinary Emergency And Specialty Center of Northern Arizona

    (74 reviews)

    Wanted to share a great emergency Vet in Flagstaff. Last night around 4:00 it looked like our dog…read morehad been bitten by a poisonous spider here in our property in Valle, AZ, so we threw her in the car and ran down to the vet in Flagstaff. They were so wonderful to us and with her, ran a battery of tests and immediately put her on a course of heavy antihistamines. After blood work it was determined she likely did not get a major dose of the poison and by 9:30 we were home. The doctor and staff were amazing and we are grateful she is home and doing well . Just wanted to pass along in case anyone has an after-hours scare with a pet here in Northern Arizona.

    Would not recommend unless your dog or cat is 5 minutes from dying and actually needs to be saved…read moreasap. We sat in the isolation area with our 11 week old puppy for 3 and a half hours when they had "2 pups in front of us". We went as scared first puppy owners worried because our dog wasn't eating or drinking water all day. Went for a parvo test and an exam for a total of 468 dollars, which an exam at another place is $85. The exam didn't seem to be of any use either because they still couldn't tell us what could even be wrong with even after a negative test for parvo the doctor still wanted to try and give us an estimate for an x ray, bloodwork, and meds all adding up to $1900. We got into the lobby there was not a single soul in there, almost like we got put on the back burner because we were in the isolation area. We went because he wouldn't chew food and the meds they gave us are pills he has to chew which he won't! And then they basically sent us on our way. They also were yelling at our dog, which we could hear from the lobby. Was very hesitant the entire day to bring him in to a vet or way until the next day and absolutely paid the price and time for it as we were there from 6:15 to almost 1 in the morning while they had a basically empty lobby. Zero good customer care the doctor couldn't even tell us what was wrong after a 500 dollar exam fee and then said he would suggest x rays and bloodwork which were the most expensive choices of the estimate. Complete scam I should've walked out hours sooner. Would highly not recommend. Also the med we got for him was a med he has just finished a day ago and it was a liquid form med but we received pill versions of it from there after our whole issue with our pup was he won't consume or drink anything. Save yourself the money and go somewhere else cause I know we will be from now on

    Westside Veterinary Clinic - vet - Updated October 2026

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