Could not find anywhere near Show Liw to surrender our dog and they took him st no charge! Very nice staff!

Brucella canis. Extremely disappointed with High Country Humane. We adopted a puppy who was later diagnosed with Brucella canis, resulting in nearly $2,000 in vet bills and putting our other three dogs at risk. High Country Humane knew the puppy had ticks, yet when we contacted them about the diagnosis and potential exposure, we received essentially a "good luck" response and no meaningful assistance. Now we have to put the puppy down! We understand shelter animals can have unknown health issues, but the lack of support and concern after this serious diagnosis was unacceptable. Adopt with extreme caution and have your new pet thoroughly tested before exposing other animals. read more

we adopted Keyko, two weeks later we had to return him sadly. He destroyed our front and back door, we were gone about an hour. He jumped our 5 foot fence repeatedly, he rarely minded, and I had to scream to get him to come/ pay attention. He is not crate trained, He doesn't follow commands well. The shelter is being deceptive and dishonest. read more

1000% recommend HCH. I found some puppies on the side of high way 89 while I was coming to flagstaff for an appt and they were so helpful with taking the puppies in. I originally found 7 puppies, but I went back the next day and found 1 more puppy and the mama, poor thing was starving. Very thankful HCH was able to take the whole family. read more

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Terrible care of animals. My dog was captured , harassed and traumatized by them and taken in and called a "stray". she had her collar on with clear identification, obviously not a stray. I called an hour after she was missing . They told me to wait 2 hours until open before I could retrieve her. When I picked her up : 1. her coat was covered in some kind of waxy film 2. They gave her various vaccines without my permission 3. She developed a rash and scabs all over her body from the short stay there. This all happened in the 2 hours she was there. My daughters healthy cat was also captured and brought there. It got parasites there and died after coming home. Another friends dog was mistreated there and got sick and traumatized after being captured and taken there. read more

I love this business the best in all of Flagstaff for keeping my Zoey safe when she got lost and for fixing the stray cats on our land . You're the best ! Have a blessed day read more

High Country Humane - Great business in Flagstaff helping to keep the animal population down . - Animal Shelters Near Me - Flagstaff, Arizona

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I've had multiple great experiences being my kitten here. They offer the low cost vaccine clinic which is a huge help to the community. Yes the wait is endless in the car, but it's worth it when you need to save a few bucks. The vet tech stuff is so friendly, be so are the doctors here. They care about the animals and the humans. They did a fantastic job with my kitten when I had to bring him in sick as well. I truly appreciate them having the low cost clinics. Thank you HCH! read more

Amazing company, I have been here a few times whether that be dropping off found animals or looking to adopt and they always look out for animals and the customer interest. The facilities are nice and the employees seem to really care about the animals. If you are looking for a good place to adopt go here! read more

High Country Humane is housed in what was formally the Second Chance Center for Animals. On October 20 we adopted our newest addition from here, a male cat named Rumbles. He is just a perfect fit for our family, loves his new home and is great with our other cat and two dogs. The adoption fee was $100 which is very reasonable. He had one more booster shot due, which went easy peasy when we brought him back in. We were also provided a free veterinary wellness check by several vets in town and ours was on the list! He received a complimentary collar and they had coupons available for free cat food. His collar had broken, but I stopped in today and they gave me a new one. When we brought him into our vet for his free wellness check, she confirmed that he was a healthy boy! She agreed with me that he's handsome too! Everything in the facility is very clean and I love the hygiene regimen that they make potential pet parents go through using hand sanitizer prior to touching another cat. They have unique programs like the Working Cats Program, which gives cats who have no chance of being adopted into a typical home, a secure life by being adopted for hunting rodents in barns, businesses, etc. The Pet Food Pantry program provides free food to dogs and cats in low-income families so they can keep their beloved pets. We are very happy with our new addition and if you are looking for an additional family member, I highly recommend that you check out High Country Humane! read more

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This is my boy Jack deaf yet knows 9 signs we fostered him on Dec 23th he was adopted 2x returned 2x was at this amazing no kill shelter since Sept 1st I called on Dec24th said he was amazing sleeping upside down on the end of our bed. The shelter called me back in 10 minutes saying we want to give you and Jack an early Christmas gift his adoption paper work is in your email. BEST PRESENT EVER!!!! read more

Rescued our newest family member and loved the entire experience with high country, recommend it to anyone looking for a new family member read more

High Country Humane - Our new adopted baby - Animal Shelters Near Me - Flagstaff, Arizona

They always take amazing care of our cats, and the staff are so friendly. We got our orange one there and can't believe we ever lived without him read more

High Country Humane - Our two cats - Animal Shelters Near Me - Flagstaff, Arizona

I adopted for the first time at High Country Humane a few weeks ago and got my cat Jax (previously named Mango, I just decided to rename him)! You can tell that they really care about their animals there and all of the cats and dogs seemed to be taken care of properly which makes me so happy! I know that some pet shelters are horrible, so it's good to see that the people at High Country Humane care for these animals until their find their forever homes! Just the other day I went to Coconino Humane with my roommate because she was adopting a cat also and the animals were taken care of so poorly there and the workers were noticeably abusive towards the dogs. The workers, in front of my roommate and I, openly talked about not giving the cats their medications. It was absolutely heartbreaking and I wish I could do something about it, but it's good to see that there are other good shelters like High County Humane. Highly recommend High Country Humane!! read more

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I got my pup from here about two weeks ago. The adoption process was very smooth and the staff is so caring and sweet!! They truly love these pups and do their best to get them amazing homes. An absolutely amazing place to adopt from. Very reasonable adoption fees, she was spayed, and had all of her shots but one. I went in the next weekend and they gave the last shot to her for $15 at their low cost vaccine event. I also stopped by their garage sale and got some great prices on items for my pup. I'm grateful for them helping me find my best friend! read more

High Country Humane - Animal Shelters Near Me - Flagstaff, Arizona

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This place is fantastic. They clearly really care about the animals in their care and the adoption process was smooth and straightforward.

*Please excuse this photo as it shows how bad her symptoms got the day she was taken to the vet* Hi, This is my cat Genie! Genie was adopted at the end of May from High Country Humane in Flagstaff, AZ shelter at the age 1. Where do I begin? The staff was very nice when I first went into the building to look for and adopt my new kitty. That Is what gives them the 1 star I am required to give. When adopted, the shelter told us nothing about our cat besides that she had "episodes" and that she had low liver levels. Unfortunately, this was only told to us after we had paid for her and had given them the cage to scoop her up into. When they went to get her they said she was having one of these episodes where she drooled excessively and her eyes rolled to the back of her head all while being unresponsive. They also explained that she drooled but mainly when she was a happy, purring cat so it was of no concern for the future. They asked if we wanted to wait a day to think about her as she was having a freak out but because I had already paid for the cat and done the paperwork I saw no point in waiting. Everyone was so weirdly excited that we had adopted her but we didn't know why. Fast forward a month later and my cat has had a lot of health issues. After taking her to the vet we discovered she had liver shunts and was born with them. Liver shunts cause cat seizures (her "episodes" they couldn't explain) and explain her low liver levels as her liver is deteriorating. I went back into the shelter as I needed her medical paperwork reprinted and explained what had happened and how I was upset. I didn't ask for medical help or any money as it was already paid for. Once I started to explain how they sold me a cat with at now needs medication daily for the rest of her life (please note she is only 1 year old) or an expensive surgery to be done, they lied to my face over and over saying these episodes were not seizures or how they have no way to properly test their cats for real medical concerns. How can you be an adoption agency yet can't look into a pets medical issues? The lady was so flustered she walked away from us mid conversation and went into the dog hallway. I love my cat and will do anything for her but it's poor on this company to dump animals onto people without fully diagnosing them or disclosing what is really happening. They emailed me the paperwork I had signed saying that they are not reliable for animals once you initial and leave the shelter which is BS. And if the vet truly doesn't know what's going on with animals then she should have her medical license stripped. Although my cat is ok now and has medication, I do have a $1,000 vet bill to pay and another $3,000 to pay when I can get her the surgery she needs. I hope that this doesn't happen all the time to others but maybe my situation can shed light on new pet owners looking to purchase an animal from here. They also deleted my original google review within hours, yikes! Looks like they almost have something to hide. read more

High Country Humane - Animal Shelters Near Me - Flagstaff, Arizona

I just adopted a dog from High Country Humane. It was a very positive experience. They were informative and up front about the health conditions my little dog has. They were warm and caring with the animals and with me. My little guy had received great medical care was in terrific shape when I took him home. Thank you High Country Humane! read more

I adopted two grown cats there about a month ago. Sadly, they didn't get along and one had to go back. The staff there was incredibly understanding and gave my big guy a large, clean, cheerful place to live while he awaits his new home. I stopped by a few days later to check on him and he was happily lounging around like he owned the place. read more

Words cannot express how thankful I am for Nina at high country humane for finding us the most perfect kitten! My fiancé and I had been looking for months for the perfect match to give our other cat another friend and we found just the one! Nina and Eva were so generous in allowing us to set up a visit with our new feline friend within less than 24 hours. We went to visit Petsmart and Nina recommended us Hardy after explain his personality. One thing I really loved is Nina was not trying to get us to adopt us just any cat, but took into consideration our home and recommended a cat that fit our families personality. This made the integration process so great! Nina is so knowledgeable and truly wants the best for every animal in need of a home. If you see Nina, she is the perfect person to help you find your next companion! Thank you Nina and Eva read more

My fiancé and I came in last week to get a kitten or two. The ladies working were very nice and seemed like they enjoyed their jobs. When we went into the kitten room we were able to ask all sorts of questions about the cats and what they are like. When asked what was wrong with one of the cats nose, she explained that she had a condition that made her sneeze a lot, but it won't affect her lifespan. Needless to say, we ended up adopting two beautiful kittens, including the one with the sneezing problems because we fell in love with them. The people at the shelter were so amazing the entire experience, and the place was just very clean and nice. read more

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They kill after an animal has been there over a year !! Claim to be no kill but it's in their bylaws.

Great place. Especially all of the dogs if I had a house and a lot of dog food enough to last, I would love to take all of dogs and cats home with me..... read more

I highly recommend this place, they have helped me get my kitten up to date on all his shots. As well as his neutering done, everything was fast and were supper kind and very affordable! read more

Alyssa at the front desk was extremely rude while I was surrendering my pet. I was already upset and emotional, and she was very demeaning and judgmental of my circumstances. I would not feel comfortable coming back. read more

I called asking about a cat that looked similar to mine and the lady that answered wasn't helpful. Just because it was picked up elsewhere and doesn't have a on a collar doesn't mean it can't be my cat. Anyone could've taken it off. :( miss my baby. read more

Went to their vaccine clinic and waited 3 hours before finally deciding to leave without it. Clearly was not being run efficiently and had to wait in our car the entire three hours. Wish I could say better things :/ read more

I would highly recommend High Country Humane. The staff and volunteers are so caring and gentle with the animals. It's a wonderful place to adopt your newest "family member." read more

Not sure if they are liars and thieves, untrained butchers, or just excessively ignorant. I took a homeless cat to be spayed through the TNR program. I was told to bring a blanket with which to cover the trap. I was also told I would receive my items (trap, carrier, blankets) back when I returned to pick up the cat. In order to keep the cat warm on the hour drive to this facility, I borrowed my son's plush fleece blanket. This blanket was large, white with penguins, very clean, and quite obviously not a rag. When I returned to collect my belongings and transfer the cat to the care of a foster, the very nice penguin blanket was not returned. I reminded the staff, the same person who with whom left the covered cage, of the missing blanket. Her response baffled me. I was told that the blankets used for cage covers often get shredded and bloody. When I asked how that could possibly happen, she just reiterated that it's quite a common occurrence. The cat a brought in was a non-feral, non-violent, 9mo, female kitten. She weighed about 3lbs. I asked for the blanket to be returned to me in whatever condition it was in and was told no. They claimed it was a biohazard. I am truly worried about what is happening in the back rooms of this facility. All cats are required to be in a live trap upon drop off. The Vet sedates them while they are still in the trap. Post surgery and while still sedated, cats are placed into carriers. At what point is there an opportunity for anything to get shredded and bloody? Is this facility as unsanitary as it sounds? TNR cats generally are released within a day or two post surgery. How many then suffer and die of preventable infections? This facility needs to be investigated and a trained manager put in charge. Had I known the unprofessional nature of this place, I would have, and will be for my other feral, made payment arrangements with my Vet for the surgery. Until that happens, I cannot recommend them. They are untrustworthy and quite possibly performing surgery in unsanitary conditions. I care too much for the feral cats in my care to ever use this organization again. read more