Cancel

Open app

Search

PetSmart Grooming

2.4 (25 reviews)
Closed • 8:00 am - 6:00 pm
Updated a few days ago

Services - PetSmart Grooming

Bath and groom only

Full grooming

Pet haircut

4 More Services

Microchipping

Pet physical or wellness exam

Pet vaccinations

Private dog training

PetSmart Grooming Photos

From this Business

Recommended Reviews - PetSmart Grooming

Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
Yelp app icon
Browse more easily on the app
Review Feed Illustration

Reviews With Photos

Nails not trimmed and not a clean cut

I have utilized two services within petsmart Conyers. Puppy training and the groomers. Both Services were a waste of money and time. The groomers did not do anything different than we were already doing at home. We just didn't go back for the remaining sessions. The groomers her name is Imani , I dropped my puppy off at 8:00 a.m. on a Saturday morning he was the only puppy there she assessed him said he was a little mad at around the ears I said okay showed her a picture of what I want he's a Labradoodle he had a lot of hair I wanted the poodle look . I did not hear from her I drove up there on my own around 1:00. He still wasn't ready until about 3:30 . He was shaved down completely no nail trimming no bath . And it wasn't a clean cut . I had to take him to another location to get his nails trimmed down . I went back the next day to speak with management they were not willing to help or provide a refund . I do not recommend PetSmart Conyers for training or groomers .

Miesha S.

PetSmart Grooming Salon has gone from great to just down right horrible! Do not!! I mean do not take your pet to this grooming salon. I took my miniature poodle to the groomer on 12-19-2018. I arrived at the salon before my appointment time and stated that I wanted to check my dog in and told them the name of the groomer which was Sonya. The lady that was checking me I. Could not find my appointment. It took 10 minutes for them to find my appointment. I was told that had to get my rabies vaccination certification from Banfield. I went to Banfield and retrieved the certificate. I returned and they looked at me like and asked me who are you here for? I told them that I just dropped my dog off and stepped away for 3 minutes to get this certificate for you. Another person came and finished checking me in. I received a call from Sonya and she told me that my dog was taken to Banfield because she cut her while she was cutting her hair on her legs. I asked her what happened and she told me that she was acting the way that your dog acts. I must say that this lady has never cut my dog's hair so how was she measuring the way my dog acts? She said the she was jumpy and she gave her the Licks and waited 30 minutes before she started grooming her but the licks(a natural sedative/relaxer for dogs) didn't work. She didn't show any remorse or even say that she was sorry for the incident. She said that she took her to the pet hospital and that she couldn't finish grooming her and that she had not had a bath. I might be mistaking but I'm sure that my dog should have been bathed before her hair was cut. When I arrived to pick my dog up from the pet hospital I was told that she had to go under anesthesia and get 4 stitches in her leg. Sonya told me that it was a small cut but a small cut does not require 4 stitches!!! I spoke with the manager named Joseph and he showed no remorse and said that these things happen. I told him that i would never return to this salon or the store and that I would be writing a review on this awful place and contacting their cooperate office. I have been a loyal customer for 9 years and I will never come back! BELIEVE the reports on PetSmart grooming! They are hurting animals and just don't care.

See all

4 months ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

4 months ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

1 year ago

Helpful 1
Thanks 1
Love this 0
Oh no 0

2 years ago

Helpful 2
Thanks 1
Love this 0
Oh no 0

11 months ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

2 years ago

Helpful 3
Thanks 1
Love this 0
Oh no 0

2 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 1

2 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 1

2 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

2 years ago

Helpful 1
Thanks 0
Love this 0
Oh no 0

7 years ago

Helpful 4
Thanks 0
Love this 0
Oh no 0

5 years ago

Helpful 2
Thanks 0
Love this 0
Oh no 0

4 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

8 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

7 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

16 years ago

Helpful 0
Thanks 1
Love this 0
Oh no 0

6 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 1

6 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

8 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

7 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

7 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of Bri H.
38
17
13

15 years ago

Helpful 3
Thanks 0
Love this 0
Oh no 0

7 years ago

Helpful 0
Thanks 0
Love this 1
Oh no 0

5 years ago

Helpful 1
Thanks 0
Love this 0
Oh no 0

11 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

Ask the Community - PetSmart Grooming

Redemption Road K9

Redemption Road K9

(25 reviews)

We are over the moon with happiness & satisfaction, this is our first time having a Husky puppy…read more Jade is 3 months and full of energy, she's smart, but we needed professional help & right away we knew she would need training, we had the opportunity to train with Yrene, her energy & passion for puppies is incredible and it radiates throughout the entire session. It is safe to say that any puppy training with Yrene will be lucky & you as a dog parent will leave happy and satisfied. In the future when we adopt another puppy, we will definitely be returning.

Mr. Jonathan Shahor was an absolute pleasure to work with! I was involved in an Unlawful Detainer…read moreEviction Case and needed a Dog Behavior Expert to come to my house and do an observation of my dog. Jonathan was able to come over and spend time with me and my Dog and do an assessment. He was as kind and professional as could be. He has a depth of knowledge about how and why dogs behave the way that they do. He was patient with both me and my Dog. Jonothan also served as an expert witness in the eviction case my landlord brought against me. He was an expert on my behalf. He took the witness stand and spoke with great clarity and expertise about how and why my dog is the way he is. I could see the jurors nodding in agreement with his professional and in depth observations. Jonathan was so generous with his time and his expertise. He is a teacher and an advocate and someone who is committed to doing right by people and by dogs. He was a really great addition to a team that helped me win my case. After the jury came back in my favor and the case was over we were allowed to ask the jurors some questions. They all were impressed with Jonathan's clear and fact-based analysis. If you want or need someone to help you learn more about why your dog acts a certain way who can communicate clearly with knowledge and integrity than Mr. Shahor is a great person to call. I'm very glad that he was on my side. Thanks, Jonathan!

PetSmart Grooming - pet_training - Updated May 2026

Loading...
Loading...
Loading...