I have been working with Byron at Empire Steel, and he has been awesome to work with and has gone…read moreand above and beyond to make our experience with his company an easy and smoothly run project. I highly recommend Byron and his company. Five stars all the way!!!

ordered a 30x40 red iron steel building. no problems and was delivered when requested. on time…read more great communication and always answered my questions. good quality. I would highly recommend Empire steel for your project.

My husband and I own a custom hardwood furniture store in Carlsbad, CA. Frost is our go to…read moresupplier for lumber. Jim Frost is a great guy to deal with and his lumber is consistently good quality. We buy quite a bit of lumber and we don't go anywhere else unless we need an emergency piece of lumber. If you buy hardwood lumber, this is your guy.

This place really doesn't seem to want your business & they make you feel it. No prices anywhere,…read moreold dude made faces at me when I asked, just felt very unwelcome.

Dallas was knowledgeable, professional, helpful, offered great advice. my sister recommended Rayo…read more and Dallas even gave me a list of installers, very important to have someone come into my home! i am looking forward to having new floors!

I've purchased flooring from this place twice in the last two months, and I can say with confidence…read morethat you should avoid dealing with a guy named JASON at all costs. My first order was for three boxes of floors initially, which - come to find out from my floor installer upon opening - one box was damaged from their fork lift. My installer said it wasn't a big deal, just to take it back to Rayo and they would credit me. Mind you, I had just placed an order for TWENTY more boxes of the same flooring -- so clearly I was not out to scam them. If I could have used that box, we definitely would have. That seems to be pretty common sense, but oh man, you would have thought I was asking Jason to have them give me the Pacific Ocean for free. In a nutshell he completely freaked out on me asking to return the box. First he said "this is not damaaged!" Then that quickly turned out "I don't see why your installer can't just work around the damaged parts." Then from there it went to "Custom orders are final!!!!!!" WHIICH ONE IS IT?!?! Good grief! I explained the situation to him, and he even KNEW that I had just put in an order for twenty more boxes. He still acted like a complete and total jerk. Only when I ran out of the store in tears, did another associate (Mark) call me to let me know he would credit my other order for the 20 boxes to offset the cost of this damaged box. While I appreciate Mark for this gesture, I am disguted by how Jason acted. Definitely should never have this man in sales or any role that involves him interacting with other humans. I own three properties in San Diego -- and will never work with this place again. I'll make sure to spread the good word about Jason's level of service. WOW WOW WOW.

My fiancé and I were in the middle of a home restoration when the company we were working with told…read moreus they couldn't find the flooring used throughout our house because it had been discontinued. At that point, we were already exhausted from dealing with delays and unresponsive contractors. I found ProSource Wholesale through Yelp and called right away. Veronica, an account manager, answered the phone--and from that first call, the experience was completely different. She was friendly, professional, and incredibly efficient. Veronica was able to locate the exact same flooring on the East Coast and had it delivered to us within about a week to a week and a half of placing the order. After everything we had been dealing with, having this part of the process be so smooth and stress-free was honestly refreshing. Veronica communicated clearly, followed through quickly, and made what felt like a big problem very easy to solve. If you have any flooring needs, I highly recommend reaching out to ProSource Wholesale and asking for Veronica. She was wonderful to work with, and I will absolutely recommend their services to others.

I got an initial design meeting and a nice onsite experience but did not feel the customer service…read more"stayed on the rails." My designer wasn't very responsive when I reached out to move my project forward. I should not have to email twice and call to get a returned message. Maybe my project was too small?

What happened to your customer service? Things have changed for the worse. This is not a rhetorical…read morequestion.

I've been calling them for the past week, but they don't answer the phone. I even reached someone…read morein a different department and he said "They never answer the phone, let me see if I can transfer you". But again, no one answered the phone. How do they stay in business if they won't even answer the phone?

Well it took me a minute to make this review i have been there 3 times and every single one has…read morebeen a great experience, nothing to complain about at all, today thou Chris the foreman was so incredible I have to give him a shout out!! He truly made my day not only by helping me out so quickly, but his attitude is just so pleasant and polite you want to literally become friends with him, he is the best of the west!! Thank you to all of the other people who work there whose name I may not mention, but all of you are just incredible and I appreciate you all so much. Highly recommend this business! Great people! Great prices!! Convenient location, ample parking... awesome all around!!!

Windows -- We've used Dixieline for window purchasing and installation twice and both times the…read morebusiness side of the experience has been exceptional. Paul and Lucy are a great team. Communication was always timely, there were never any surprises with price / billing, recommendations on products didn't seem biased in any direction, time from signing the contract to installation was reasonable, and the people who work there are just really nice. The measure and install/removal team, led by Tony, was professional and finished under their originally estimated timeline. Things were pretty clean when they left and they took every bit of packaging, old materials, and "stuff" with them. It's such a relief to have consistently good service and quality products.

I was looking to get Dune tiles in San Diego, and as a designer, I love these tiles. I found Stone…read moreSystems and was particularly impressed by Cecilia Leon. She provided excellent customer care and went above and beyond to get me Dune tiles from Spain, even though they were no longer available in the state and had been discontinued. I will always do my shopping for tiles at Stone Systems and will recommend all my clients to go to this store. Prices are great, and the products are high-end. Thank you, Cecilia!

Ok, my rating for the moment is strictly for the customer service. We are looking to do some work…read morein the kitchen and just get overwhelmed when we walk into a place like this, as always. I felt we were going to have the same experience once again. I have to commend the sales rep, Preston for his outstanding customer service. My husband and I were grateful for his direction tips and suggestions. He walked us through our options after we discussed with him what we were looking for. We would gladly support a business that stands proud for the business and have excellent customer service. This location is in a business park area, and is flanked with other businesses. So you will be looking for an alley like in the business park. The business sign in not visible to the street so follow your GPS directions.

I needed a tiny metric stainless set screw. Going to Ace or Home Depot was a waste of time. So…read morewhen I called 4 different speciality fastener stores around the city, nobody had M3 set screws or anything smaller than M4. One phone call to Marshall's Industrial and the lady did a quick check and confirmed. The place is like Harbor Freight but kind of a backstreet locals type place, behind Natsumi & Starbucks. They knew exactly which aisle to send me and the big dude in Orange knew exactly what bins to look for. Again, nobody across SD had M3 set screws. They did. They have a bunch of stuff there I may be looking to revisit again some day. Got a handful of them babies for under a $1.

The people are friendly and help solve problems when it comes to finding an appropriate fastener…read morefor a project. The selection of nut bolts brackets hoses you name it is fantastic. If you have an idea, walk around the store and there's bound be away to make your dream come true, I had to manufacture brackets to repair a table. The original brackets were no longer available. I found the appropriate bolt with the proper thread that most stores do not carry a large washer and I use a metal sealant to include two parts and drilled holes to screw them into the bottom of the table. Value sense of account accomplishment fixing something that they thought they're gonna have to throw away. the elderly couple actually still use this table and hope to use till the day they carried out their front door feet first. Be creative its fun

Very rude people and like pulling teeth to get questions answered. Does not understand the value o…read morecustomer service.

Here is a group that will do anything to avoid a return of surplus tiles that were purchased for a…read moreremodel. As with any remodel, it is not unusual to end up with an extra box of tiles. However, Emser will not accept them. When we contacted them they replied that the box couldn't be opened. When we said that it hadn't, then the other rejection would be if the box was blemished. You see where this is going. To add "salt to the wound" it became apparent from out tile installer that the tiles Emser sold were inferior and had excess arching toward the middle of each tile. Thus, the quality was substandard for normal installations. Along with the lack of quality came nothing but unwarranted rudeness from anyone we spoke with before and after our purchase. With so many other tile sources, there is simply no reason to deal with these monkeys.