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    PetNJoy

    3.1 (19 reviews)
    Closed 10:00 am - 7:00 pm

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    Baby bearded Dragon

    Prices a bit on the higher end but they have a great selection of animals and products.

    I brought my husky chowchow to get a trim and a haircut. Since I can only bring large dogs, Thursdays and Sundays at 10 AM I asked my mom to take him for me since I go to school and work. My mom feels more comfortable speaking Spanish, and was told that the groomer which is a young lady also speak Spanish. She communicated to her in Spanish that she wanted a trim to keep his husky shape on the shorter side, but not down to skin or bald. She called me to confirm this, and I told her to emphasize not to cut it too short to the point where it's bald or you can see his skin. She had already left so she came back to emphasize that. My mom got a call later on that day in the afternoon around 3 PM that he was ready. Since she was in a rush to take my sister to the doctor, she just picked up the dog and left. It wasn't until I came home that day that I saw what a horrible job was done. She didn't blend the top portion of his hair at all, and gave him a lion tail along with a horrible shave . He shakes now from how cold he is and I am noticing that he flinches every time I touch his skin and I'm worried that his skin is extra sensitive from all the machine work and hair pulling. I went back the next day, which is today to complain and that's when they told me that it was my mom's fault for not communicating what she wanted to the groomer. I asked if it was a language barrier and they said no. I asked them if they genuinely think this is a good haircut on a husky and they said that's what my mom asked for. They called the groomer, asked what had happened . that's when the groom started telling her that because my dog was so matted she had to shave him down. She then started telling me through the phone, she wasn't going to refund me at all and started calling me "shawty" and "girl" and acting very unprofessional/ ghetto. I asked for the bosses number and no one will give it to me. The guy was the one who I had asked, and he decided to go hide and not come out anymore. There was a lady who claimed she was the manager and was the supervisor who then refunded me half of my payment after they had repeatedly told me they weren't going to refund me and leave, to call the cops if I wanted to, but that I wasn't going to get anything. Another older lady also proceeded to tell me the same thing to understand. They were going to give me a refund, but I stood my ground. that's when my boyfriend came and I started to explain the situation told the supervisor to be the manager that I could get half of my refund back. Told me that mom should've communicated she didn't want to short The groomer told her this. She said my mom should've never left the dog there after this communicated. They said that the groomer was her own business that they were separate. BUTTT they charged my mom at the register ?! No that's their groomer therefore their buisiness. I'm super disappointed and got told afterwords I was not welcome . PLEASE ... never going back either way. There was also rats in the traps visible to clients.

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    3 months ago

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    11 months ago

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    6 months ago

    Love the costumer service, i come every week to get food for my snake , the lovely girl with the braces is always helpful!

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    1 year ago

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    2 years ago

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    2 years ago

    This Store is excellent the customer service is wonderful Bravo and the young Lady behind the counter is excellent..

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    3 years ago

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    5 years ago

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    4 years ago

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    5 years ago

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    5 years ago

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    8 years ago

    Helpful 3
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    7 years ago

    Pissed, no one called me to inform me my dog was done getting groomed, got there they were closed, my dog had to stay there all night!!!

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    6 years ago

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    9 years ago

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    8 years ago

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    10 years ago

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    10 years ago

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    10 years ago

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    The Urban Pet

    The Urban Pet

    (139 reviews)

    Stepped into this heavenly pet store w/ some friends today & we felt like we were in a Disneyland…read moregift shop but for pets!!! The many brands of wet food / dry cereals for the paws in your life! Annnnnd my wordy... the toys, bday pet gifts, and outfits for every season! I could go on & on. I was amAzed at every corner of this store. Marcella greeted us at the cash wrap station & we immediately signed up for membership! Cannot pass up a special deals day. Lol We were even encouraged to bring our pets into the store next time so now I just want to start asking neighbors if I can bring their pet into the store as a field trip. Haha Honestly enjoyed the store & I will be back at feeding times for the koi fish in the pond. Those koi's were such a tranquil friendly vibe.

    This place has become incredibly frustrating. I have been in the shop five separate times, and not…read moreonce has anyone asked if I needed assistance. Customers are left wandering the store while employees sit behind the counter eating and socializing with one another. When the shop was located across the street, the staff was attentive and welcoming. The difference in service now is disappointing. During my most recent visit, there was an employee with dark hair standing behind the counter while the entry alarm clearly signaled that customers were coming in, yet no acknowledgment was made. At this point, I would recommend saving your time and choosing another option.

    I-Stay U-Go

    I-Stay U-Go

    (34 reviews)

    I can't say enough good things about I-Stay U-Go!! Hilma is super friendly, professional,…read moreknowledgable and has a sincere passion for animals which is very evident from the way she treated my puppy. At one point, my puppy, Molly was licking Hilma while she was getting groomed, for her first time there no less!! I couldn't be happier with the service. I love that my puppy didn't have to wait in a holding area with a bunch of other dogs waiting for their turn like other places. Hilma was also kind enough to give me some tips on how to care for Molly's fur and ears as I'm a first-time owner. Molly and I will definitely be returning!!! Oh, and the place is totally adorable!

    We used this place for two different services when we lived in Glendale. One was grooming for our…read moreAustralian Shepherd and the other was for petsitting & walking. This review is mainly for the petsitting & dog walking because we decided that was the best service they provided us. Just a quick note on grooming -- They only lost one star because the grooming wasn't entirely up to our standards. After our grooming visit, our dog experienced some temporary skin irritation on her back - possibly from dryer burns, hard brushing or just an allergic reaction to a shampoo used. Also, her hindquarters were clipped awkwardly, although that one may have been my fault for being unspecific in my request. Our dog and cat seemed like they were well taken care of on all the occasions we left them in this company's care. It was clear that our dog loved them. Our cat is sort of a snob, so who knows what he's thinking, but he did seem as content as usual when we got home. Tammy was our main sitter/walker there and our normally shy dog adored her & her little dog. Sometimes we'd run into them in the neighborhood and Star would get super excited to say hello. That says a lot! Also, the company was great about communication, before-during-after, provided easy billing, set up easy key exchanges and they were always pleasant & gracious. It was also nice that our home was always clean when we got home and everything was in its proper place. We recommend their petsitting & dogwalking services to others in Glendale. And we wish we didn't live so far away now so we could keep using them!

    Petco

    Petco

    (126 reviews)

    All paws way up for the grooming parlor at Petco El Monte! My chihuahua dachshund mix Darby was due…read morefor a routine nail trim and gland expression - but thanks to my getting sick for a week followed by another week of heat waves, we couldn't make it out to our usual groomers. Since I met up with a friend for lunch in the area, I called in and they were able to accommodate Darby same-day! Shout-out to Emily for helping Darby when I misunderstood the conversation and accidentally brought him in "by 4:30" instead of "at 4:30" like instructed, oops! :) There was a short wait time for grooming since team members needed help at the register, so I walked around the store while waiting. The registers seemed a bit short-staffed for a busy Saturday, but it's good to see families picking up supplies for a new aquarium and good treats for their pups. I myself stocked up on some smelt fish treats that I usually add to Darby's meals. While waiting for Darby, I passed by the betta fish (of which I also have one) and some seem very lively and others more lethargic. Check clearly if you are in the market for a male betta. The fish supplies though, like Fluval's aquarium stratum for plants and Hikari pellets, are well stocked.

    I am new dog owner its been a wonderful experience, I took my puppy Miso for grooming at Petco El…read moreMonte and the staff was wonderful very patient for a nervous dog (and mommy) I decided to take the puppy lessons and has been a blessing! Miso has learned so much with his trainer Joseph! he graduated to advanced classes! he gets happy every time he sees Joseph who is a very caring and gentle soul, he really cares about the dogs and their parents explaining every step and every lesson we couldn't asked for a better trainer!!! thanks to all the people working at Petco El Monte!!!!!!!

    PetNJoy - petstore - Updated May 2026

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