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After being turned away from Another groomer who didn't want to deal with all my fur babies hair I was left frantic looking for a groomer last min I found too groomer took my baby inside for an estimate and Esther said she would try her best when I picked my baby up he looked like a whole new dog he was so beautiful she took her time it was worth every penny definitely recommend this place
Been coming to Top grooming for a year now and I always love how my sheepadoodle comes out. The ladies are super friendly and it's easy to get appointments here. Highly recommend!
I don't recommend bringing your fur babies to this groomer. About an hour after we brought Coco home from his grooming session, we noticed he kept scratching his left eye and it seemed irritated - his eye was very watery and half closed. As the day progressed, he was clearly very uncomfortable and his eye got worse (more watery and more shut). When he woke up the next day, he had a lot of eye buggers and his eye was fully shut. We examined his eye better and noticed he had hair in his eye that was causing so much irritation. We even had to consult with the vet on a Sunday for his eye issue. He may have looked cute groomed, but it was NOT worth his pain and discomfort, or for us seeing him like that. The worst part is that this unfortunately isn't the first time this has happened after taking him to this groomer. We thought maybe once was a one-off occurrence, but this is the second time it has happened and it has only happened with this groomer. We have not had this experience with other groomers. We don't know what happened - it seems like hair may have been blown into his eye both times - but it shouldn't be happening at all.
I've taken my dog here a couple times and had never had a negative experience until two weeks ago. I took my dog for a full grooming and picked her up. I thought everything was fine, however, when I got home it appeared as if she had a couple cuts around her stomach area (which she did not have prior to her grooming). Over the next few days, the area worsened and it appeared to be a rash. I took her to her veterinarian and I was informed that she had gotten a severe skin infection, which they believed could have been from the grooming facility using dirty clippers. The vet said she had a skin infection all over her body and would need a antibiotic shot and also be on medicated baths twice a week for approximately 4 weeks. I proceeded to call the groomers and was answered by who I believe the be the owner. I asked if they sanitized their clippers daily and I was told misinformation. First she said they sanitized their clippers during closing and opening time and when I asked why they wouldn't do it in between each dog she suddenly claimed they also do that. She also asked if my dog was known to have skin allergies or problems and I told her she's never had any health problems like this before. At the moment, she sounded genuinely concerned. She told me to text her pictures of my dog and also of the area infected area so she could inquire with her staff about who cut her hair and what could have happened. I sent her the information she requested and never heard back from her. She never called or texted me to apologize or offer some sort of compensation or explanation. And given the fact that she never reached out I doubt she was being honest when she claimed they sanitize each clippers used after every single dog that is groomed.
My dog Morris loves it here. He got his summer cut and is now getting a lot of compliments!
My dogs always come back clean cut and happy. Thank you Top Grooming for always doing a great job on our dogs.
I was ecstatic to find out there's a groomer so close to home, so with my fur baby, Prime, due for grooming, I called to make an appointment. We arrived on our allocated time (noon today.) The whole area looked nice - they even had a photo booth of sorts set up - so first impression (in terms of appearance) was good. Esther came out and had me complete paperwork. I'm not sure what was happening, but I didn't feel too "welcomed." (Not sure if that makes sense.) They didn't require what most groomers do: VACCINATION STATUS. I brought a copy and offered it to them, but Esther said there was no need. She mentioned it was gonna be about 2-3 hours. Prime was naturally hesitant since he knew I was about to leave him to strangers. I watched them place and harness him on the table and hungout for a few minutes to let him know I wasn't just dropping him off and bailing out. Esther then snarks at me, "Are you gonna wait?" Dang, who woke up on the wrong side of the bed! I waited patiently for their call to let me know he was ready to come home. They did call within the 2-3hr mark. Cost was $65 (I also tipped in cash.) And then that's when Esther started complaining. "He moved too much, so it was difficult." (Uhmmm... aren't you trained for situations like this? They can't possibly expect ALL fur babies to "behave" especially when they're being left to strangers.) "We couldn't use the clippers around his head and face, only scissors." (Assuming because he "moved too much" as she previously mentioned. But then.... you shouldn't be using clippers around his head and face to begin with!) I heard a dog whining and asked if that's Prime and she responds with, "Yes, it is." paired with a very clear annoyed look. (Turns out, it wasn't Prime. It was a Frenchie in one of the kennels.) She then asked how he is with other groomers. I told her he's paranoid at first (which is why I hangout for a few to show him I wasn't "abandoning" him) but builds rapport with staff immediately, so it's a little odd that he acted otherwise here. Overall, she just didn't seem happy we came through and couldn't wait to be rid of us. Prime couldn't wait to get outta there as well. When he got home, he was lethargic and didn't feel like playing (when he normally does.) He went straight to bed. (That was a couple of hours ago. He still slumbers as I write this.) I hate the thought that the trauma he went through might have been needlessly more than necessary... He does look and smell good. I'll give them that at least. Possible one and done...
Friendly, fast, and amazing staff! Usually drop off my pups and ready within less than 2 hours. They are amazing with my little kiddos. Recommend 1000%
Very Friendly. Took the time to listen to what hairstyle I want. Love the haircut. My dog is very handsome and smells good.
I have a wire-haired little schnoodlewith curlyques at the ends of her ears, who I think is pretty easy to groom. Usually just needs the basics: bath, ear cleaning, sanitary trim and nail trim. Making the appointment was easy enough. They picked up the phone on the first try. They were able to take her in the next day! I was desperate because she needed her anal glands expressed and I wasn't able to take her down to her usual groomer in Huntington Beach. I did check out this yelp page and acknowledge that I did see all the photos of the dogs with short haircuts... but I figured all I had to do was tell them "no haircut" and they wouldn't... like... who would go through all that extra trouble right? Well I said it several times, and they even wrote it down on their slip of paper. So I'm not sure where the miscommunication occurred... because when I picked up my pupper, it was very very obvious that they had cut her hair. It was a very blunt cut that took away her curlyques... among other cuts as well. I was too shocked to say anything. I just paid and left. My dog still smelled good, was clean, all the basics were done well... but I was devastated that they didn't listen and cut her hair. If they couldn't follow that instruction, what else could be missed? What would happen next time? Its not a bad grooming place, but only if that is the style you are looking for. All in all, my dog doesn't notice a difference at all but I do not plan on returning.
**Excellent customer service *** *** very clean and very cute place*** She did amazing job on my baby! She did a summer haircut cut very low. That's exactly what I wanted it's summertime and it's barely in the 80s if I'm hot, my pup has to be extra hot with all that fur. Not only, but when I picked up my pup, she gave me dog cookies. That was so sweet! Can't wait to come back again. ***TIPS*** CALL ahead and see if you need an appointment or can you do walk-ins. Has a photo booth for you and your pup. They also have dog supplies, food or snacks. I did see a sign that said cash or debit card only. I paid cash so I didn't ask about that. It's in a small shopping center. You can't park in the back on the lefthand side. That's for ambulance parking only. Just incase to don't see the sign. There's also a sandwich shop in that shopping center there that looks very busy so if you don't want to leave you can have a bite there.
They did a great job on my English Bulldog. I appreciated that her main groomer asked me before if it was okay to put a cone on my pup since she gets anxious and moves around. To make things easier and faster two employees worked on her. I was happy that they were able to get me in the same day. The ladies were kind and took great care of my pup. Prices are fair which is always a plus. Will definitely be coming back! read more
1 year ago
Love this place. They keep my Deuce nice, clean and super soft. His walk ins are always welcomed and he's done in about 40 minutes. read more
7 months ago
After being turned away from Another groomer who didn't want to deal with all my fur babies hair I was left frantic looking for a groomer last min I found too groomer took my baby inside for an estimate and Esther said she would try her best when I picked my baby up he looked like a whole new dog he was so beautiful she took her time it was worth every penny definitely recommend this place read more
6 months ago
11 months ago
I don't recommend bringing your fur babies to this groomer. About an hour after we brought Coco home from his grooming session, we noticed he kept scratching his left eye and it seemed irritated - his eye was very watery and half closed. As the day progressed, he was clearly very uncomfortable and his eye got worse (more watery and more shut). When he woke up the next day, he had a lot of eye buggers and his eye was fully shut. We examined his eye better and noticed he had hair in his eye that was causing so much irritation. We even had to consult with the vet on a Sunday for his eye issue. He may have looked cute groomed, but it was NOT worth his pain and discomfort, or for us seeing him like that. The worst part is that this unfortunately isn't the first time this has happened after taking him to this groomer. We thought maybe once was a one-off occurrence, but this is the second time it has happened and it has only happened with this groomer. We have not had this experience with other groomers. We don't know what happened - it seems like hair may have been blown into his eye both times - but it shouldn't be happening at all. read more
1 year ago
I've taken my dog here a couple times and had never had a negative experience until two weeks ago. I took my dog for a full grooming and picked her up. I thought everything was fine, however, when I got home it appeared as if she had a couple cuts around her stomach area (which she did not have prior to her grooming). Over the next few days, the area worsened and it appeared to be a rash. I took her to her veterinarian and I was informed that she had gotten a severe skin infection, which they believed could have been from the grooming facility using dirty clippers. The vet said she had a skin infection all over her body and would need a antibiotic shot and also be on medicated baths twice a week for approximately 4 weeks. I proceeded to call the groomers and was answered by who I believe the be the owner. I asked if they sanitized their clippers daily and I was told misinformation. First she said they sanitized their clippers during closing and opening time and when I asked why they wouldn't do it in between each dog she suddenly claimed they also do that. She also asked if my dog was known to have skin allergies or problems and I told her she's never had any health problems like this before. At the moment, she sounded genuinely concerned. She told me to text her pictures of my dog and also of the area infected area so she could inquire with her staff about who cut her hair and what could have happened. I sent her the information she requested and never heard back from her. She never called or texted me to apologize or offer some sort of compensation or explanation. And given the fact that she never reached out I doubt she was being honest when she claimed they sanitize each clippers used after every single dog that is groomed. read more
1 year ago
My dog Morris loves it here. He got his summer cut and is now getting a lot of compliments! read more
1 year ago
Business owner information
Esther C.
Alexandra, you came into our shop as we were getting ready to close,…
2 years ago
My dogs always come back clean cut and happy. Thank you Top Grooming for always doing a great job on our dogs. read more
1 year ago
1 year ago
5 years ago
I was ecstatic to find out there's a groomer so close to home, so with my fur baby, Prime, due for grooming, I called to make an appointment. We arrived on our allocated time (noon today.) The whole area looked nice - they even had a photo booth of sorts set up - so first impression (in terms of appearance) was good. Esther came out and had me complete paperwork. I'm not sure what was happening, but I didn't feel too "welcomed." (Not sure if that makes sense.) They didn't require what most groomers do: VACCINATION STATUS. I brought a copy and offered it to them, but Esther said there was no need. She mentioned it was gonna be about 2-3 hours. Prime was naturally hesitant since he knew I was about to leave him to strangers. I watched them place and harness him on the table and hungout for a few minutes to let him know I wasn't just dropping him off and bailing out. Esther then snarks at me, "Are you gonna wait?" Dang, who woke up on the wrong side of the bed! I waited patiently for their call to let me know he was ready to come home. They did call within the 2-3hr mark. Cost was $65 (I also tipped in cash.) And then that's when Esther started complaining. "He moved too much, so it was difficult." (Uhmmm... aren't you trained for situations like this? They can't possibly expect ALL fur babies to "behave" especially when they're being left to strangers.) "We couldn't use the clippers around his head and face, only scissors." (Assuming because he "moved too much" as she previously mentioned. But then.... you shouldn't be using clippers around his head and face to begin with!) I heard a dog whining and asked if that's Prime and she responds with, "Yes, it is." paired with a very clear annoyed look. (Turns out, it wasn't Prime. It was a Frenchie in one of the kennels.) She then asked how he is with other groomers. I told her he's paranoid at first (which is why I hangout for a few to show him I wasn't "abandoning" him) but builds rapport with staff immediately, so it's a little odd that he acted otherwise here. Overall, she just didn't seem happy we came through and couldn't wait to be rid of us. Prime couldn't wait to get outta there as well. When he got home, he was lethargic and didn't feel like playing (when he normally does.) He went straight to bed. (That was a couple of hours ago. He still slumbers as I write this.) I hate the thought that the trauma he went through might have been needlessly more than necessary... He does look and smell good. I'll give them that at least. Possible one and done... read more
2 years ago
Friendly, fast, and amazing staff! Usually drop off my pups and ready within less than 2 hours. They are amazing with my little kiddos. Recommend 1000% read more
3 years ago
Very Friendly. Took the time to listen to what hairstyle I want. Love the haircut. My dog is very handsome and smells good. read more
I have a wire-haired little schnoodlewith curlyques at the ends of her ears, who I think is pretty easy to groom. Usually just needs the basics: bath, ear cleaning, sanitary trim and nail trim. Making the appointment was easy enough. They picked up the phone on the first try. They were able to take her in the next day! I was desperate because she needed her anal glands expressed and I wasn't able to take her down to her usual groomer in Huntington Beach. I did check out this yelp page and acknowledge that I did see all the photos of the dogs with short haircuts... but I figured all I had to do was tell them "no haircut" and they wouldn't... like... who would go through all that extra trouble right? Well I said it several times, and they even wrote it down on their slip of paper. So I'm not sure where the miscommunication occurred... because when I picked up my pupper, it was very very obvious that they had cut her hair. It was a very blunt cut that took away her curlyques... among other cuts as well. I was too shocked to say anything. I just paid and left. My dog still smelled good, was clean, all the basics were done well... but I was devastated that they didn't listen and cut her hair. If they couldn't follow that instruction, what else could be missed? What would happen next time? Its not a bad grooming place, but only if that is the style you are looking for. All in all, my dog doesn't notice a difference at all but I do not plan on returning. read more
2 years ago
I took my 6 month old frenchie for the first time and I loved the results ! They are my go to when I'm in l.a read more
3 years ago
6 years ago
**Excellent customer service *** *** very clean and very cute place*** She did amazing job on my baby! She did a summer haircut cut very low. That's exactly what I wanted it's summertime and it's barely in the 80s if I'm hot, my pup has to be extra hot with all that fur. Not only, but when I picked up my pup, she gave me dog cookies. That was so sweet! Can't wait to come back again. ***TIPS*** CALL ahead and see if you need an appointment or can you do walk-ins. Has a photo booth for you and your pup. They also have dog supplies, food or snacks. I did see a sign that said cash or debit card only. I paid cash so I didn't ask about that. It's in a small shopping center. You can't park in the back on the lefthand side. That's for ambulance parking only. Just incase to don't see the sign. There's also a sandwich shop in that shopping center there that looks very busy so if you don't want to leave you can have a bite there. read more
Business owner information
Esther C.
Wow! We love customers like you! Thank you so much!
4 years ago
These ladies are so nice. I called interested in grooming my two dogs and was able to bring them in. From the beginning to the end, their customer service went above my expectations. My dogs are so clean and my little dog got a haircut too! I will be back! read more
2 years ago
2 years ago
3 years ago
4 years ago
Awesome friendly service. They were able to get my dog in the next day and left her looking amazing. Great prices! read more
7 years ago
This has to be the cleanest and cutest grooming stores I have ever brought my dog into. As soon as you step in you can tell the store is airy and bright. There is no bad odor like most pet grooming shops which is always a plus. The groomer came out and greeted me and my puppy beforehand and made sure he felt safe before taking him inside. They told me it would take around an hour and half as it was a busy Saturday. They gave me a follow up call on how my puppy was doing as well. Highly recommended! read more
7 years ago
New grooming place opened up near my place so i gave it a try with my dog Cooper The owners are super friendly and cooper seemed happy when i picked him up ! Super fresh cut and smelled lovely as well. This will be our new grooming place from now on :) read more
Business owner information
Esther C.
Hello Min,…
4 years ago
I don't know why people had bad reviews of this place. They took my dog in and groomed him so well! They took close attention to his skin issues and really made him feel at home. I will continue to go here!!! read more
3 years ago
5 years ago
5 years ago
I was able to get same day service, and fendi seemed very happy when he got in the car to show me how good he looks. overall satisfied! I appreciate the service. read more
5 years ago
Same day service, Esther squeezed me in after I was stood up by Groomingdales. My Maltipoo, Prince, his first grooming appointment ever and he didn't cry, yelp, or whine when I handed him over. His cute was AWESOME, he smelled amazing, his breath was super fresh, and I fell in love with my baby dog-gah all over again. They're my go to groomers, next time I'll plan in advance. For same day service, it only took 2hrs. So grateful! read more
5 years ago
Charlie is always happy after his spa days at Top Dog!!! They never fail to make Charlie look stunning. read more
5 years ago
Great job on his first cut! I should've taken a before picture! Lol thank you were very happy! read more
4 years ago
5 years ago
First time bringing my 6month old French bulldog "Donny" to get trimmed and they went above and beyond. It was seriously more than I expected...totally love this place will definitely return excellent service. read more
7 years ago
My dog Cookie came by all the way from LA since I knew how great Esther was with my dog. It was worth the drive as she knew how to work with my dog. As usual I will be driving down here every month to bathe and groom my dog. Also the new store was so great as it had open space and I was able to watch Cookie get groomed and washed. Normally I can't see what is happening and get nervous with what they might do to my dog but with such an open space I loved I was able to see and feel like I was right next to Cookie! read more
Business owner information
Esther C.
Hello Monica,…
6 years ago
Loooooove their service here. My fur baby looked so good after a session here. I can tell he felt great too. Thank you so much! read more
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