I had a cracked tooth that had to be removed. They got me in real quick and the drs were very nice…read morebut I had to pay half the total fee, $900plus with insurance, before my appointment. Then they scheduled me for a follow-up a few months later. I called and canceled that appt as I was going out of town. As soon as I hung up I was sent a notice of my next appt - that I did not book. I called to cancel and it took several minutes of her trying to get me to rebook and explain the automatic new appointment. From the moment I walked back to the chair they were trying to sell me on different services. Not what I expect from a dental office.

This place is horrible.. I've given them several chances but their front office staff is just too…read moreincompetent, they over charge you, refuse to speak with my insurance regarding an appt I have that they incorrectly verified coverage for. My parents have had similar horrible experiences with them and have already left. I'm the last to go and should have left sooner.

I've gone here for years. Always liked coming here. Front desk and docs are always nice and…read moreprofessional. My last appointment, I called them 10minutes before my appointment saying I'm running late and will be there 28minutes late. I have an unpredictable schedule and they know it. They had alotted 2.5hrs for my appointment. So despite my calling ahead, they said they had to reschedule. I cancelled my appointment and never went back. If you're alotting 2.5hrs and not let me come in late, so what do you do for that 2hrs that was my appointment. Do nothing??? Disappointed and never went back.

Great costumer service! Super clean. They have a spot for kids to play! Good music while you're…read morewaiting. Overall good experience definitely coming here again!

I needed a couple of teeth bonded and Dr Samantha was very professional and she has a gentle touchread more

Love WoodSprings! Everyone from the front desk, to Shelby the hygienist to the amazing dentists…read morethey deserve 10 stars!!

Great care and super friendly staff. Excellent doctor who really knows his stuff!!! Been going…read morethere for several years now, revel 40 minutes to get there because they are THAT good.

I recently started going to Spring Premiere for my first implant. I'm almost done & the entire…read moreteam/staff have been amazing throughout the entire process, starting with the consultation. The Dr. was professional, very thorough & gentle with every procedure from the extraction to the bone graft and screw implant. I have & do recommend others to give them a try.

Since the beginning of the year, I was supposed to have my wisdom teeth removed. I asked several…read moretimes if a nurse would be present during the procedure since I was going to be put to sleep. Out of nowhere, they canceled my appointment and never called me back to reschedule. Yesterday, I went in for a cleaning and also mentioned that I wanted my wire removed. Just like in other reviews, the staff seemed to be in a rush. The dentist briefly spoke with me, then got up and called the hygienist. The hygienist who came in was extremely rough -- I've never had to stop anyone during a cleaning before, but with her, I had to tell her to stop. She never once asked if I was okay and seemed to be rushing through everything. In the process, she even cut my lip. When I told her she was being too rough and mentioned that my previous hygienist wasn't like that, she told me they had fired the previous one. Later, I asked one of the front desk staff, who told me that the previous hygienist had actually left to work somewhere else -- meaning the one who cleaned my teeth lied to my face simply because I complained. She also tried to rush me out right after the cleaning, but I stopped to ask about my wire. It felt like the dentists were more focused on chatting and having fun, removing their pimples than focusing on their patients. They eventually told me to go back to my room and wait, but honestly, couldn't the dentist have removed the wire before the cleaning?

I have been coming to this location for over 5 years now, and like it very much…read more All of the staff is friendly- from the front desk employees to the hygienists and dentists. They are great at explaining everything from your cost to recommendations for any procedures or preventative at home measures. They can even fit you in for any kind of emergency! I also like that they seem very organized and don't just have a temp answering the phone for someone else to call you back or put you on hold a lot. Every time someone answers the phone or responds to you, they look for a solution right away or direct you to someone that can answer your questions! I will keep coming to this place for all my dental needs. If you are looking for a new dental place, you should come here too!

I was very much looking forward to coming here, and my first visit as a new patient was a huge…read moredisappointment and a complete waste of time. I have never been in a more painful dental chair in my life - and that includes the emergency room at Parkland hospital. I have not had any issue or problem with the chair at ANY other dentist. As soon as the hygienist finished the x-rays and reclined the chair I was in serious pain,both back and neck. I just have an average, 52 year old bad back, too - no serious spinal condition or neck injury. I can't imagine what being in those chairs for more than a minute or two would feel like for someonewho does. I was told that all the chairs there are the same. The hygienist was nice, friendly, and the desk was as well. I never met the dentist during my new patient visit, although I was told several times she was "on her way back to meet me". Even after I explained to the hygienist what the issue with the chair was, and was told there is no solution, she then told the dentist, and the dentist never made it back to my exam room. Again, a complete waste of time, and a huge, frustrating disappointment. Especially for a first visit to a new practice I was really excited about. The irony here is that I found this practice for my wife and I, and after some research, I booked both our appointments. This was MY idea. Hers was before mine, and she couldn't stop RAVING about how great the dentist is, his care and concern, his chair-side manner was awesome, how wonderful and helpful his assistant was,how great this office is, and we were both excited about my visit the following week. I was scheduled with the other dentist, and had the opposite experience. I can't help but wish I had been scheduled with my wife's dentist, I might have had a similar experience. Instead, I was treated like an afterthought, and ignored by the dentist who couldn't see her way to come to my exam and meet me, and address my concern with the chair. So now, my wife and I, who would have been regular patients at this practice (with a lot of work to be done), are going to find another practice. Because I was scheduled with the other dentist, not the one she had. We left our previous dentist for similar experiences; feeling ignored, like out concerns weren't being heard or addressed. What a disappointment.

I have been a patient of Dr. Miller, at Spring Creek Dentistry, since 2015! I stopped in yesterday…read morefor a gum line filling. I have had a Bridge plus two, Crowns, fillings and more. It matters not how small or large the work that is required. The staff..when I walk in, when I am working with the talented professionals who assist Dr. Miller, when I receive the explanation of costs, the procedure, and executing the payment process, I feel at home. In a Dental office, that is hard to achieve, but at SCD, it is the norm. Kindness, support, courtesy, professional work, and being treated with respect is lacking in most corners of our culture. Not here. Not ever. I want to go by and hang out..when have you heard that? Thanks, Ron for who you are and the positive culture you have created at Spring Creek Dentistry!

Providing an updated review to let fellow Yelpers know my crown split in half while biting into a…read moresoft roll, just a year and a half after getting it. Now I was told when I got it that crowns had a 5 year warranty but ONLY IF I came back to see this dentist every 3 months for a deep cleaning. As you can tell from my previous review, there's no way that was happening. So I now unfortunately have to pay for an entirely new crown from another dentist in less than 2 years. Consider yourself warned.

I spent nearly $7,000 at Spring Smile Dental and was shocked by the lack of professionalism I…read moreexperienced. When I picked up my partial, it was handed to me with no instructions, no aftercare kit, and no container I had to go back just to get a case. During my two extractions, the assistant, Marrisa, was having a full conversation with another staff member while I was choking on saliva and blood, receiving little to no help. This happened multiple times and felt completely unprofessional and unsafe. I was told my pain medication and antibiotics would be called in, but when I went to the pharmacy, no prescriptions had been sent. After speaking with Marrisa hours later, I was still left without the medication I needed just minutes before the pharmacy closed. I would not recommend this office. The care, communication, and attention to patients are unacceptable, especially after paying such a high amount.

How does this company end up fucking up my girls teeth up. The amount of times I have been called…read moreor told afterwards how much y'all have hurt her teeth, gums or have just overall fucked something up is ridiculous. Nobody should ever have to go through that with their dentist ever, I never had to go through it with mine so why is it such an issue here? She has given way too much money to y'all for her to be coming back to me and telling me how much issues she has been having. Multiple Cavities and a Root Canal, y'all pressured all the fillings in her teeth out after getting her braces removed. All the appointments for those fillings and all the money just down the drain. 0/10

Bad communication. I was told I had to pay a 100$ cancellation fee for canceling a full day before…read moremy appointment. They said I had to cancel 4 days before?! They should at least mention that during the process and through there text updates like other facilities do so. Very unprofessional.

The best of the best!…read more I'm very anxious about visiting a dentist (thanks to experiences I had with 2 dentists when I was young) so going to the dentist isn't top on my list. However, Dr Smith and his staff have helped me overcome my anxiety! First I was made to feel welcome and comfortable by the front office staff and the environment of the office. As I was escorted to the back I just felt a sense of calmness. There seems to have been a lot of care and intention to create a calming atmosphere. Dr. Smith was so kind. He listened as I explained my anxiety and really took it to heart. He thoroughly explained every procedure he was doing so there were no surprises. He frequently asked me how I was doing. The whole procedure seemed to take no time. No pain, no surprises! I would recommend Dr. Smith to everyone. He is the best of the best!

HIGHLY RECOMMEND!! Dr. Smith and his staff are excellent! He was so understanding about my dental…read moreanxiety. During my procedure, he talked me through every step, making sure I was as comfortable as possible. I even got a call from him later that evening to check on me!! I am very impressed at the quality of treatment and care I received at Oak Hills and with Dr. Smith.

I get very nervous. Just think of going to the dentist, hearing the equipment theuly use. But my…read moreexperience at Spring Dentist was amazing! When you walk in the door, you are greeted with a smile and very courteously. The dental hygienist was gentle and priovide headphones that helped me relax. Loved it will be back for my 6 months cleaning.

I scheduled an emergency dental appointment for Saturday at 2:30 PM because I was suddenly in…read moresevere, unbearable pain. On my way there, a major accident caused heavy traffic, and I immediately called the office to notify them that I would be about 15 minutes late. I marked the voicemail as urgent and also sent a text through their system so they knew I was coming. When I arrived, I was told the dentist (Dr. Jessica Ransom) had already left. My urgent voicemail was not checked, my message was ignored, and no one made any attempt to reach out to me. For an emergency appointment, this is unacceptable. More importantly, I felt extremely uncared for and completely dismissed. I was in severe pain -- the kind of pain that came on suddenly and required immediate help -- and yet I was not considered important enough for the dentist to stay an extra 15 minutes. The entire purpose of emergency dental care is to help patients who are suffering. Instead, I was left without an exam, without support, and without any consideration for my situation. Being referred out for a possible failed root canal during this kind of crisis only adds to the stress. A patient in pain should never be abandoned after communicating clearly that they are on the way. This was unprofessional, irresponsible, and showed a lack of basic compassion. As a former patient, I can no longer recommend this practice. The only positive part of the visit was the assistant who stayed and tried to help, but the dentist's actions overshadowed everything else.