I needed a couple of teeth bonded and Dr Samantha was very professional and she has a gentle touchread more

Love WoodSprings! Everyone from the front desk, to Shelby the hygienist to the amazing dentists…read morethey deserve 10 stars!!

I've gone here for years. Always liked coming here. Front desk and docs are always nice and…read moreprofessional. My last appointment, I called them 10minutes before my appointment saying I'm running late and will be there 28minutes late. I have an unpredictable schedule and they know it. They had alotted 2.5hrs for my appointment. So despite my calling ahead, they said they had to reschedule. I cancelled my appointment and never went back. If you're alotting 2.5hrs and not let me come in late, so what do you do for that 2hrs that was my appointment. Do nothing??? Disappointed and never went back.

Great costumer service! Super clean. They have a spot for kids to play! Good music while you're…read morewaiting. Overall good experience definitely coming here again!

Great care and super friendly staff. Excellent doctor who really knows his stuff!!! Been going…read morethere for several years now, revel 40 minutes to get there because they are THAT good.

I recently started going to Spring Premiere for my first implant. I'm almost done & the entire…read moreteam/staff have been amazing throughout the entire process, starting with the consultation. The Dr. was professional, very thorough & gentle with every procedure from the extraction to the bone graft and screw implant. I have & do recommend others to give them a try.

How does this company end up fucking up my girls teeth up. The amount of times I have been called…read moreor told afterwards how much y'all have hurt her teeth, gums or have just overall fucked something up is ridiculous. Nobody should ever have to go through that with their dentist ever, I never had to go through it with mine so why is it such an issue here? She has given way too much money to y'all for her to be coming back to me and telling me how much issues she has been having. Multiple Cavities and a Root Canal, y'all pressured all the fillings in her teeth out after getting her braces removed. All the appointments for those fillings and all the money just down the drain. 0/10

Bad communication. I was told I had to pay a 100$ cancellation fee for canceling a full day before…read moremy appointment. They said I had to cancel 4 days before?! They should at least mention that during the process and through there text updates like other facilities do so. Very unprofessional.

I was unhappy with my dentist who seemed to find something wrong with my teeth every time I went in…read morefor my check up. The last straw was when he said the crown he put on my tooth was cracked. I went on Yelp and looked for another dentist who had good reviews and found True Smiles. What a difference it was! Dr. Cao is awesome. He's very friendly, as are his staff. On my initial visit, I asked him about my "cracked" crown, and he said there was nothing wrong with it. Dr. Cao has never recommended any work done on my teeth that I didn't need. I appreciate his honesty. At one point, his staff even told me I had a refund coming because they overcharged my credit card during a previous visit. What dental office does that? I would recommend True Smiles to anyone wanting a professional staff with exceptional service.

Went in for a cleaning and check up, everyone was nice and friendly! Dr. Cao was very understanding…read moreand informative in educating me about my teeth.

I had a cracked tooth that had to be removed. They got me in real quick and the drs were very nice…read morebut I had to pay half the total fee, $900plus with insurance, before my appointment. Then they scheduled me for a follow-up a few months later. I called and canceled that appt as I was going out of town. As soon as I hung up I was sent a notice of my next appt - that I did not book. I called to cancel and it took several minutes of her trying to get me to rebook and explain the automatic new appointment. From the moment I walked back to the chair they were trying to sell me on different services. Not what I expect from a dental office.

This place is horrible.. I've given them several chances but their front office staff is just too…read moreincompetent, they over charge you, refuse to speak with my insurance regarding an appt I have that they incorrectly verified coverage for. My parents have had similar horrible experiences with them and have already left. I'm the last to go and should have left sooner.

Since the beginning of the year, I was supposed to have my wisdom teeth removed. I asked several…read moretimes if a nurse would be present during the procedure since I was going to be put to sleep. Out of nowhere, they canceled my appointment and never called me back to reschedule. Yesterday, I went in for a cleaning and also mentioned that I wanted my wire removed. Just like in other reviews, the staff seemed to be in a rush. The dentist briefly spoke with me, then got up and called the hygienist. The hygienist who came in was extremely rough -- I've never had to stop anyone during a cleaning before, but with her, I had to tell her to stop. She never once asked if I was okay and seemed to be rushing through everything. In the process, she even cut my lip. When I told her she was being too rough and mentioned that my previous hygienist wasn't like that, she told me they had fired the previous one. Later, I asked one of the front desk staff, who told me that the previous hygienist had actually left to work somewhere else -- meaning the one who cleaned my teeth lied to my face simply because I complained. She also tried to rush me out right after the cleaning, but I stopped to ask about my wire. It felt like the dentists were more focused on chatting and having fun, removing their pimples than focusing on their patients. They eventually told me to go back to my room and wait, but honestly, couldn't the dentist have removed the wire before the cleaning?

I have been coming to this location for over 5 years now, and like it very much…read more All of the staff is friendly- from the front desk employees to the hygienists and dentists. They are great at explaining everything from your cost to recommendations for any procedures or preventative at home measures. They can even fit you in for any kind of emergency! I also like that they seem very organized and don't just have a temp answering the phone for someone else to call you back or put you on hold a lot. Every time someone answers the phone or responds to you, they look for a solution right away or direct you to someone that can answer your questions! I will keep coming to this place for all my dental needs. If you are looking for a new dental place, you should come here too!

Providing an updated review to let fellow Yelpers know my crown split in half while biting into a…read moresoft roll, just a year and a half after getting it. Now I was told when I got it that crowns had a 5 year warranty but ONLY IF I came back to see this dentist every 3 months for a deep cleaning. As you can tell from my previous review, there's no way that was happening. So I now unfortunately have to pay for an entirely new crown from another dentist in less than 2 years. Consider yourself warned.

I spent nearly $7,000 at Spring Smile Dental and was shocked by the lack of professionalism I…read moreexperienced. When I picked up my partial, it was handed to me with no instructions, no aftercare kit, and no container I had to go back just to get a case. During my two extractions, the assistant, Marrisa, was having a full conversation with another staff member while I was choking on saliva and blood, receiving little to no help. This happened multiple times and felt completely unprofessional and unsafe. I was told my pain medication and antibiotics would be called in, but when I went to the pharmacy, no prescriptions had been sent. After speaking with Marrisa hours later, I was still left without the medication I needed just minutes before the pharmacy closed. I would not recommend this office. The care, communication, and attention to patients are unacceptable, especially after paying such a high amount.

I was placed under new insurance from my health program school and choose Spring Park Dentistry due…read moreto their great reviews and how close they are to home. If you're looking for a new dentist definitely go with them! I had my cleaning done here by Cassie, who is a dental hygienist, and she was very friendly and lovely. Additionally, I had 3 cavities filled here by Dr. Lee and Morgan, the dental assistant, and they were lovely as well. They constantly asked if I was doing okay and told me to raise my hand if I felt any pain. Recently I had a wisdom tooth extracted and Dr. Lee and Morgan took part in removing it and the experience was flawless. I appreciate how after every appointment they send an email with post-op care and instructions on how to move forward.

The worse dentist I've been too. The staff are very rude and need a refresher course in…read morehospitality, quality of care, how they speak to customers. The Dr are too scared to answer any phone calls to address issues! Horrible Horrible Horrible!!!! I wouldn't take my worst enemy there!

I LOVE the ortho staff here at the Spring Castle Dental. Michelle did a great job working with me…read moreduring the refinement. My mouth is really sensitive and she slowed down and talked to me a bit during the appointment. Little things like that can make a huge difference with the anxiety associated with teeth sensitivity. Very much appreciate her and Dr. Dang! Almost done!!

The location is nice and clean. The staff is very slow. On…read morethere personal phones for extended amount of times. Some people arrive 20/30 minutes after you and go in before you. Poor service. I canceled my appointment after watching multiple people arrive after my wife and my appointment.