First time bringing my children here! The staff is…read moreamazing!!! They make my son feel safe and calm. The Doctor was very nice and informative! Very patient with my children and Treatment went smoothly, very pleased. I am glad I choose this dentist. Professional staff with a true dentist that knows and cares about patients satisfaction!!!!!

I regret to say that my experience with this dentist's office was deeply disappointing. During my…read moresecond appointment, I encountered various issues that left me feeling disrespected and unsafe. Firstly, the office manager displayed rudeness when questioned about redundant paperwork, and my request to avoid fluoride was repeatedly overlooked. Moreover, my daughter's safety was compromised during her cleaning, as she nearly choked on water due to insufficient assistance. When I raised concerns to the dentist, I was met with dismissiveness and disrespect. The dentist refused to acknowledge my presence and even threatened to discontinue services when I attempted to voice my concerns. This behavior, coupled with the dentist's alarming comment regarding the racial composition of their patients, left me deeply troubled. I will not be returning to this establishment and encourage others, especially those from marginalized communities, to seek support from professionals who prioritize respect and safety for all patients. I will be reporting Dr. Pushpa Patel to the State Board of Dental Examiners. If I could give 0 stars, I would.

Amazing First Visit! I took my daughter for her very first…read moredental visit, and the entire experience was wonderful. From the moment we walked in, we were greeted right away, and the wait time was very short. The office has two sides -- a pediatric and an adult area -- both connected and extremely clean. The dental assistant and dentist were very kind and professional. I really appreciated that they didn't try to push any unnecessary treatments. The dentist took her time to explain everything clearly to my daughter about her upcoming process and made her feel very comfortable. I'm so glad we chose this place -- it's welcoming, honest, and child-friendly. I definitely recommend My Kids Dentist & Orthodontist Rayford for both kids and adults!

This dentist office is one of the best places to visit! The care quality is top notch,and Dr. Dhea…read morePatel knows what you need. Also I really must disagree with what Rasheda said. Dr. Patel is by no means flippant or disrespectful to her staff. She treats her staff as well as her patients like family. I loved the way she treated me personally whenever I saw her. If there was any dissatisfaction from her employees,I didn't see it. I highly recommend this dental office. Five stars!

An office full of phenomenal people! They are the most caring and thorough practice we have ever…read morebeen to. Dr. White met with us on multiple occasions to explain treatment plans when we had questions without hesitation, Melissa was very hands on, compassionate, and reassuring throughout the surgical scheduling process, and Dania was very helpful getting our orthodontic process set up. All staff we have encountered greet with professionalism and a smile. I just wish they took my insurance for the dental side of the house so we could see them for all the kids dental needs. I absolutely recommend their practice!

Just amazing! Angie is one amazing woman! She literally made the visit feel like a princess…read moreadventure for my daughters. I have never seen such professionalism from a dentist facility like this one. I would've loved coming here as a child with all their dinosaurs toys! Literally professional and will not be disappointed! We found our dentist and hopefully we always get Angie! Shap was amazing as well letting us know how to floss and really take care of our daughters teeth the right way. Made the cleaning really comfortable for our daughters. Amazing facility!

I needed a couple of teeth bonded and Dr Samantha was very professional and she has a gentle touchread more

Love WoodSprings! Everyone from the front desk, to Shelby the hygienist to the amazing dentists…read morethey deserve 10 stars!!

Very clean welcoming office. The staff was friendly, and the dentist was thorough and…read moreknowledgeable. My kids are already asking to go back !

Having a 4-year-old face emergency surgery is a parent's worst nightmare, and I was overwhelmed…read morewith fear. However, from the moment we arrived at Knox, that fear turned into pure relief. My little one was safe, comfortable, and treated with such urgency. The staff kept me informed every step of the way--I was never left in the dark. I am so grateful for the incredible care we received!

Since the beginning of the year, I was supposed to have my wisdom teeth removed. I asked several…read moretimes if a nurse would be present during the procedure since I was going to be put to sleep. Out of nowhere, they canceled my appointment and never called me back to reschedule. Yesterday, I went in for a cleaning and also mentioned that I wanted my wire removed. Just like in other reviews, the staff seemed to be in a rush. The dentist briefly spoke with me, then got up and called the hygienist. The hygienist who came in was extremely rough -- I've never had to stop anyone during a cleaning before, but with her, I had to tell her to stop. She never once asked if I was okay and seemed to be rushing through everything. In the process, she even cut my lip. When I told her she was being too rough and mentioned that my previous hygienist wasn't like that, she told me they had fired the previous one. Later, I asked one of the front desk staff, who told me that the previous hygienist had actually left to work somewhere else -- meaning the one who cleaned my teeth lied to my face simply because I complained. She also tried to rush me out right after the cleaning, but I stopped to ask about my wire. It felt like the dentists were more focused on chatting and having fun, removing their pimples than focusing on their patients. They eventually told me to go back to my room and wait, but honestly, couldn't the dentist have removed the wire before the cleaning?

I have been coming to this location for over 5 years now, and like it very much…read more All of the staff is friendly- from the front desk employees to the hygienists and dentists. They are great at explaining everything from your cost to recommendations for any procedures or preventative at home measures. They can even fit you in for any kind of emergency! I also like that they seem very organized and don't just have a temp answering the phone for someone else to call you back or put you on hold a lot. Every time someone answers the phone or responds to you, they look for a solution right away or direct you to someone that can answer your questions! I will keep coming to this place for all my dental needs. If you are looking for a new dental place, you should come here too!

I had a cracked tooth that had to be removed. They got me in real quick and the drs were very nice…read morebut I had to pay half the total fee, $900plus with insurance, before my appointment. Then they scheduled me for a follow-up a few months later. I called and canceled that appt as I was going out of town. As soon as I hung up I was sent a notice of my next appt - that I did not book. I called to cancel and it took several minutes of her trying to get me to rebook and explain the automatic new appointment. From the moment I walked back to the chair they were trying to sell me on different services. Not what I expect from a dental office.

This place is horrible.. I've given them several chances but their front office staff is just too…read moreincompetent, they over charge you, refuse to speak with my insurance regarding an appt I have that they incorrectly verified coverage for. My parents have had similar horrible experiences with them and have already left. I'm the last to go and should have left sooner.

This place has been great for my children's dentist needs. They are patient and go through things…read morethoroughly with me and the kids, they put shows on the tv that the kids want to watch while they wait, and they have a small area with toys for younger children.

If I could give this place 0 stars, I would…read more The appointment was confirmed the day before, yet when I arrived, a staff member told me there was no appointment on file. Only after I mentioned the confirmation call did they (office manager) suddenly "find" it -- along with a surprise balance from a year ago that should've been communicated during my last visit or at the time of the confirmation call. Totally unprofessional. The female African American dentist that I saw two weeks prior was excellent -- respectful, knowledgeable, and kind. Unfortunately, the front desk staff and the office manager are the complete opposite. I had already paid a fee during my last visit, and nothing else was due at that time. But when I returned for my child's dental care, I was told I suddenly owed over $200 -- not including the cost of the treatment we came in for. The only explanation that was offered/given was a printout. The so-called office manager was dismissive and rude, and ended the visit with a sarcastic "Have a great day" while smirking -- fully aware she had upset me. Needless to say, I've blocked their number. My children and I won't be returning, and I wouldn't recommend this office to anyone.

We received the wrong size brace and tried to exchange it and couldn't had to go back and re-order…read moreanother one, went back by and they exchanged it

I have worn a brace on my foot for 10 years after losing my heel bone due to a bone infection! I…read morehave used Hanger nearly exclusively for every brace I have received! I presented to this location 11/23 for a new brace! I showed my old brace and explained all the details the new brace needed to have, because of my predisposition to foot wounds. Pictures were taken, notes were written and cast was created. I had to call them in January to see if it had arrived and made an appointment! The brace that was sent to me was nothing like what I needed! It had areas that could cause sores and was extremely flat and had potential to cause ulcers! I rejected the brace and it was sent back! The 2nd brace I received looked like a repeat of the old brace, like the manufacturer just resent the first brace! The tech then indicated they had issues with the manufacturer and would recast me and send to a different manufacturer! When I received the third brace It was worse than the first two braces. It was huge, no way to fit in my shoe! It was very flat with no rocking! This was February 2024 I decided to ask for a refund of the copay I had paid in 2023 and specifically requested a hard copy check as I had used a FSA account and would lose the money! Instead hanger refunded my card resulting in a $347.00 loss of money because the card was closed out for the 2023 year...I was able to roll over about 1/2 the copay! If you use this place, do not pay any copays until you get a working product in hand! Never again at this location!

Great care and super friendly staff. Excellent doctor who really knows his stuff!!! Been going…read morethere for several years now, revel 40 minutes to get there because they are THAT good.

I recently started going to Spring Premiere for my first implant. I'm almost done & the entire…read moreteam/staff have been amazing throughout the entire process, starting with the consultation. The Dr. was professional, very thorough & gentle with every procedure from the extraction to the bone graft and screw implant. I have & do recommend others to give them a try.