Title: Periodontist CT Billing Scam - Beware…read more I don't like leaving negative reviews, but I feel obligated to share my experience to help others avoid being taken advantage of. I had a severe infection around a dental implant. My dentist prescribed antibiotics and suggested that if things didn't improve, I should see a periodontist for possible implant removal and gum/bone treatment. I went to see Dr. Thalida Dong in Spring, TX. The Technician took an intraoral periapical x-ray. After reviewing it, and examining my mouth. She then recommended a CT scan to see the deeper gum and bone area--adding that insurance usually doesn't cover CT scans. I initially declined, but in pain and desperate for answers, I agreed and paid $375 out-of-pocket. After reviewing the scan, Dr. Dong said my implant "looked good," even wiggled it, stating it was not loose, and noted some gum and bone loss. She offered no real treatment--just said the crown should be replaced and that I should see a regular dentist. Three days later, my implant became loose. I called the office, requested my CT scan, and while waiting overheard another patient being sent for a CT scan. I later spoke to the patient outside--she was also charged $375 for the scan plus $50 for the consultation, despite having Delta Dental PPO. Dr. Dong had told her the exact same thing about insurance not covering it. After researching, I discovered they used code D0381 for my CT scan--a code insurance often denies--instead of using a billable code D0365, which is typically covered once per year under my plan. In addition my consultation was 100% covered in-network, yet Dr. Dong still billed Delta Dental $70 for it. In my opinion, this looks like a deliberate CT scan billing scheme to collect cash instead of using insurance benefits. I would not trust a person who runs a dishonest practice to work on my mouth.

Highly recommend this office! Dr.Dong and her crew is awesome. I went in to get a tooth extracted…read moreand was a tad bit nervous but the staff and Dr.Dong reassured me by talking me through their procedures. Office staff is very polite and helpful!

Great staff. Explained everything, clam surroundings. Once I get the money together, I'll be…read moregetting my new teeth

Absurdly the best experience I ever had , period the end , almost fall asleep during the treatment,…read moreI can't recommend this place enough

Absolutely love these people!! Dr Young is a fantastic…read moredentist All the employees are great!! I've been a patient for for over a 5 year and I recommend to all my friends;)

I paid over $50,000 for full mouth veneer treatment with this office. Within about three years, one…read morerestoration failed and required emergency care. I no longer live in Texas, so I saw another provider locally. That provider was recommended by this office and uses the same lab. During that visit, I was shown a clear image of an unsealed margin on the tooth adjacent to the failed restoration. This area is now causing significant sensitivity and requires treatment. Despite this, I was told by Dr. Young that addressing it would be a personal choice and not necessary. I was also told that issues like this could be related to whether I was keeping up with cleanings. I have consistently attended my dental cleanings before and after the restoration. I have been trying to get help since April 11, when the crown failed. I was finally told on 4/30 that a night guard would be remade and sent. I provided my address and never received a response or update. My records state that a night guard was delivered to me after treatment completion. I never received a night guard. What I was given were retainers, which I believed were night guards all along. I raised concerns shortly after placement in 2023, including asymmetry and bite issues, and provided photos at the time. I relied on the guidance that things were addressed. I am now dealing with a failed restoration, another tooth requiring treatment, and no protective night guard despite documentation stating otherwise.

This is our second time here. I am very impressed with the professionalism of Dr Ho's staff. Dr Ho…read moreand Dr Cobb are the best. They care about the patient and are very gentle.

I first went to Dr. Saunders in 1991 or '92. Since then he has provided excellent care in…read moreattempting to save my teeth. I believe his efforts exceed any reasonable expectations I could have had. His staff is great, helpful and very professional. He is great about following up after a procedure and is genuinely concerned with my health and comfort. I grew up in a medical family and I think I was very, very lucky I was referred to him and believe I have gotten better results than anyone else could have delivered.

Over the past ten years Dr. Saunders has removed two of my molars and replaced them with titanium…read moreimplants. Although I was understandably apprehensive at the prospect of such procedures, the process was virtually painless, with minimal post-surgical discomfort thanks to Dr. Saunders' impeccable surgical skills. Dr. Saunders is personable and reassuring; his staff are friendly and sympathetically attentive to patients' needs. I unreservedly recommend Dr. Saunders and his practice to anyone in need of periodontal treatment. Martin Fleck

All staff members are considerate and patient. Dr. Ferguson and his staff are thorough and…read moreinformative.Procedures are explained and clarified before being performed. Great dental experience. Quality care.

I prefer to write positive reviews and I am saddened that I am now at this point with DR Morgan C…read more Ferguson DMD (Premier Periodontics and Implant Dentistry) in The Woodlands, TX. * I have been a patient/customer here since 2018. * In August of 2023 I was advised I needed bone grafting surgery (my second one here) and this was estimated at $1,454.70 which I paid at that time. * A year later in August of 2024, and without any prior notice I received a surprise bill for an additional $1,607.50. This bill also stated I was 90 days overdue. * I called the office and the Office Manager (Ashley) in the most condescending manner possible explained to me that I just owe it and need to pay it. * Ashley took absolutely no responsibility for, nor made any apology for, charging me more than double the original estimate as their estimate was off by 110%. * I fully understand insurance estimates can vary, but this was beyond the realm of normal and could be considered deceptive practice. * I asked repeatedly and over several days to speak to Dr. Ferguson and Ashley repeatably intervened to prevent that. She also refused to give me his email address. At this point, I resigned myself to just pay this charge and take my business elsewhere. I hope sharing my last experience with this office helps you may a more informed choice for yourself.

Great care and super friendly staff. Excellent doctor who really knows his stuff!!! Been going…read morethere for several years now, revel 40 minutes to get there because they are THAT good.

I recently started going to Spring Premiere for my first implant. I'm almost done & the entire…read moreteam/staff have been amazing throughout the entire process, starting with the consultation. The Dr. was professional, very thorough & gentle with every procedure from the extraction to the bone graft and screw implant. I have & do recommend others to give them a try.

I called a lot of periodontics in The Woodlands after my dentist urged me too. I knew I would need…read moreto since I have receding gums. I went with Dr. Mason because 1) his fees was lower than some of the others 2) he was vaccinated 3) he took my dental savings plan I booked an initial evaluation in Conroe because they had earlier openings. Dr Mason is a highly enthusiastic and energetic periodontic. I have never met a practionier so peppy before. He also does a good job talking thr this eyes since everyone wears masks. The office has filters running to clean the air of corona which I also appreciated! His exam was very good compared him to other periodontics I have seen in California. I would highly recommend him over other periodontics in the woodlands. I did go back to my regular dentist for his recommended deep cleaning since my dentist was cheaper than he was as a specialist.

From the owner: At Montgomery County Periodontal Associates you will find a team of professionals that are…read morededicated to providing top-quality Periodontics care in a friendly, comfortable, and caring environment. We also accept CareCredit & Lending Club. Open every other Friday from 8:00AM - 1:00PM.

Dr Bradshaw and her staff are knowledgeable, professional, gentle and provided detailed…read moreexplanations.

I've been visiting Dr. Bradshaw for a year now. Got LANAP surgery done and have seen very positive…read moreresults. She and her staff are kind and professional - patient focused (which is rare to find these days). 100% recommend her office.

Dr. Coker is a very nice person and a very good dentist. He has taken good care of me. My regular…read moredentist suggested that I go see him because I had a tooth that had broken and gotten infected deep in my gum. Dr. Coker did surgery and everything has gone very well. The Office staff are all very polite and happy to see you. I highly recommend this office and Dr. Coker

I was referred to Dr. Ho by North Houston Endodontists. While I was really thrown off by the…read morereally outdated office and Dr. Ho's young appearance, when Dr. Ho examined my teeth he came across very thorough and knowledgable and professional. He took his time, explaining everything to me, and made me feel very comfortable. Before he moved forward with the implant, he had me go back to the endodontist to confirm what he felt needed to be done, which gave me an added level of confidence. I gave them four stars, because, the x-ray record that they sent to the endodontist had someone else's image on it In addition to mine. Also, they forgot to give me the preop instructions telling me what to do before my tooth extraction (apparently I was supposed to take the antibiotic before hand); they forgot to send in a prescription for antibiotics ...this created additional confusion after the procedure, because they thought I didn't want to be on on antibiotics; they also forgot to give me the post op instructions. I had to ask for them. When I emailed the doctor to let him know about the confusion and asked him to call me. He never did...my guess is he never saw the email because it was intercepted by the front office staff who didn't want to get in trouble. Also, the dental assistant during for procedure had to take four x-rays in order to get one good one. So in my opinion, Dr. Ho is very good and thorough but his staff needs some retraining and by all means the office needs to be redone. It is ancient. At minimum the trash should be removed from the shrubs that are visible from the dental chair. A little attention to detail will go long way here and creating a better image for the business.