Just got a simple cap and I have been in pain ever since! My tooth never bothered me before!read more

I'm 70 and had a cap come off of a tooth and I took it with me to Dr. Richards office. The cap was…read morein perfect condition and Dr. Richards and his staff told me I had to have a new one made. The cost they asked that I pay was $2700. I left knowing they were attempting to rip off an old man. I had the cap replaced by another dentist for a faction of the cost Richards proposed. AVOID Dental Centre.

I've been seeing Dr Shao for 3-4 yrs. My whole family goes to her too…read more She and her staff are always so great at making sure my appt is swift but also comfortable. I never sit around waiting. They're professional but also fun - which I love! Dr Shao shows true care to me as a patient. She asks me constantly how I'm feeling, how my numbing is, and how my pain levels are doing, and she always follows thru to help me. Highly recommended!

Great employees, good office --vintage feel, and informative doctor. Had some veneers, crowns, and…read morewhitening done with some minor fillings. Ask for the compounded gel, It makes a world of difference and I didn't feel the injection at all. Been to over 10 dentists in the past 20 years due to having to move a lot, and I enjoyed this one the best. Will be back. Hopefully i won't need to move anytime soon. The office and employees are super though, so I may fly back for my care. -Lindsay

I love this place!... hate that they won't be taking my insurance anymore Friendly staff and…read morealways on time and quick service.

I have been a patient at Woodforest Dental Loft since they opened, and I highly recommend this…read morepractice. In fact, almost all of my neighbors now use them and are also highly satisfied with their care. They have seen me through multiple dental emergencies with compassion and understanding. They're the best!

There are many good dentists in The Woodlands, yes, yadda, yadda, yadda. I get that. BUT, Dr. Aaron…read moreGlick, at Solomon Dental, is a young professional you should get to know. His education, back-ground, GPA, etc., etc., etc., are beyond reproach. "Cum Laude from Brandeis University, where he majored in Neuroscience, Psychology, and Biology. He then pursued his dental doctorate at the University of Texas Health Science Center at San Antonio Dental School and was in the top 10% of his class. As a dentist, he has achieved Fellowship with the Academy of General Dentistry, which is a distinction that less than 10% of dentists in the United States hold. He is also a Fellow of the International College of Oral Implantologists, a Diplomate of the American Board of Dental Sleep Medicine, and a Qualified Dentist of the American Academy of Dental Sleep Medicine." All that's wonderful. I'm proud for him. BUT, that's not the point of this writing. What is exceptional in my mind, is Dr. Glick possesses the unique "chair side manor" of being able to translate the very technical nature of the problems/repairs/goals and objectives he and the team have discovered to a Real World, easy to understand explanation. And, with options. One can tell Dr. Glick genuinely cares for the welfare of his patients. I am absolutely convinced, because Dr. Glick choses to offer his great bundle of abilities to those of us in The Woodlands, we are the winners!

Don't see Dr. Helen Sergerie at Sagewood Dental for a serious problem, she can't do anything. At…read moreleast that's what she told me! About 6 mos ago,I came in for a cleaning and check up, which was fine. A week later I developed severe pain in a back molar that already had a root canal. Dr. Helen Sergerie diagnosed an infection and prescribed an antibiotic and told me the only tx was to pull the tooth. I asked her multiple times, isn't there any way to save the tooth? No, she said , it must be pulled and sent me to an oral surgeon. I was told the surgery involved IVs, implants, tooth replacements and 6 mos before I would be finished. I went home to consider and took the antibiotics for 4 days and when I was still having pain, I called Dr. Helen Sergerie to ask if another antibiotic would be more effective. She said, Sorry, there's nothing more I can do. Wow, never got that from a Dr before! I finished taking the antibiotics and every day used alot of Listerine and the infection with its pain went away. I wasn't sure about all that other tx so waited to see how the tooth did. 6 mos later, no problems but I needed another teeth cleaning so stupid me, went back to Sagewood. Yup. Got another infection with that same tooth. Well I couldn't believe that my tooth couldn't be saved so I went to my previous dentist at Sterling Ridge Dental. One look and Dr Cope said, absolutely, that tooth can be saved! He sent me to Advanced Clinical Endodontics, (ACE) and sure enough they performed a re-root canal and prescribed strong antibiotics and finally cleared up the infection and fixed the problem with the tooth. One day! Not 6 mos! Stay away from the revenue focused, Dr. Helen Sergerie.

This office is Full OF SHIT!!…read more A customer, me comes in with what i considered an urgent matter. A loose Bridge "" the office refused to help me bc he didnt have medical clearance from a PCP. I told this office I dont have insurance, and this dentist blew my case off like a wet fart!! He plain didnt care i needed help NOW!! What a class oct... Oh, and they charged me $79 for ex ray. Very POOR experience!!

I was scheduled for an appointment they cancel because approval from the VA because pending aproval…read morewhy can they communicate better even after i called and confirmed my appointment they still had me come in and they had three weeks to cancel me for non approval for work to they waited for me to get to my actual appointment and they canceled me its a sh@$t show here clowns work here

Dr. Robins is a must see!…read more I had a short time under the care of Dr. Robins due to a transfer to Chicago. There has been no one whom I trust more with my mouth fallowing a root canal, along with other procedures. Such have impacted my daily life in the best way. I would come back to Texas just to be under the comfort and confidence of His care.

Know your dental benefits and verify your treatment estimate yourself…read more I'm writing this because I hope our experience encourages other patients to become informed consumers of their own dental care. Treatment plans are estimates, but before agreeing to thousands of dollars in dental work, review the charges and independently verify anything that doesn't make sense with your insurance company. I'm very glad I did. My husband received a treatment plan at Sterling Ridge Dental involving multiple crowns. Our Delta Dental PPO covers crowns at 60% in-network, yet one crown was estimated at approximately 45%. When I questioned this with the office coordinator/manager, Theresa, I was told perhaps our benefits had decreased and was advised to contact Delta myself. I did. Delta confirmed our crown benefit was still 60%, consistent with estimates we had received from other in-network providers. Unfortunately, my conversations with Theresa became increasingly uncomfortable. I found her demeanor dismissive, passive-aggressive and at times hostile simply because I continued questioning discrepancies in the treatment estimate. At one point, she suggested another provider may have obtained a different result by coding a different tooth and said their office would not "unethically" code the wrong tooth to obtain coverage. That was never what I requested. I simply wanted to understand why their estimate didn't reflect the benefit Delta confirmed. I also questioned separate D0350 photographic image charges for the crowns. Theresa told me these photographs were needed as documentation/proof so the practice could get paid by insurance. I specifically verified this with Delta. The representative told me D0350 photographs are NOT required for crown reimbursement and that standard dental radiographs, including periapical (PA) x-rays, can be used when additional documentation is necessary. PA x-rays are covered under our plan. I understand an office can choose its own documentation practices. My concern was being charged separately for something presented as necessary for insurance reimbursement when Delta told me that specific photographic code was not required. This was especially confusing because during our consultation, the dental assistant took intraoral photographs and specifically told us they were for internal office use and were not something we would be charged for. When I continued questioning these issues, Theresa became more confrontational and told me, word-for-word, "We're not going to let any insurance company dictate how we run our business." She also told me I was "lucky that we accept your dental benefits." I wasn't asking insurance to dictate how they practice dentistry or asking anyone to improperly code anything. I was asking reasonable questions about our coverage and financial responsibility before committing to substantial dental work. Theresa ultimately proposed obtaining a formal predetermination from Delta. She also attempted a three-way call with Delta, but I was disconnected/hung up on and she never called me back. Within approximately the same week or the following week, I received the predetermination we had been waiting for, yet I still received no follow-up from Theresa. Ultimately, this wasn't about one relatively small fee. It was about transparency, professionalism and how legitimate patient questions were handled. We intended to establish long-term care here. My husband had substantial dental work to complete, I had scheduled my own new-patient appointment, and we potentially would have referred others. Instead, we canceled his treatment and future appointments, canceled my appointment and chose to seek care elsewhere. My advice: KNOW YOUR BENEFITS. Request an itemized treatment plan, review the charges and call your insurance company when something doesn't make sense. No patient should feel intimidated, pressured or "lucky" that their insurance is accepted simply because they ask questions. Being an informed patient is not being a difficult patient.

I recently moved to the Woodlands. I was looking for a new dentist. Browsing found several. So I…read morestarted to call. For excellent customer service, Carrie Muzny's Office won. No contest. It was on my Dental Insurance...yea! Unfortunately, I'd just had a cleaning at my former dentist. So it would be awhile before I saw them. But stuff happens. A new implant's plug that covers the screw fell out. Argh! So, I called Muzny & they were very nice. Got me in quickly. The office is very nice. The people are personable & open. I was seen quickly. I like that a lot. My issue was checked & the solution shown to me. I was happy with it. Just a note: you pay for what you get. I was in & out in 30 min! I'm looking forward to my first real appointment. I'm expecting great results based on the superb handling of this emergency. I definitely picked the right dentist!! *********** Update: I had recommended Muzny's practice to a close friend. However, in spite of them checking her insurance, they set an appointment before she was due. My friends first clue was a bill from the practice. Even though Muzny made the mistake, its my friend who has to pay. This does not define a professional practice to me. So, while I had no issues on my visit; I've lost confidence on allowing them to deal with my insurance & appointments. So, I'm looking for a new dentist practice. I might have picked the right dentist. I just didn't pick the right practice.

I know some people only look at yelp reviews, so wanted to share my google review here, too. I was…read moreat first appalled by the $900 JUST cleaning, followed by hundreds of more dollars for other treatments. Then to have the check out chick make some snarky comment about my exam results and treatments needed was BEYOND. Are you even supposed to know all that???? Lmfao absolutely pathetic display, it's been a while since I've been to the dentist, but I'll just go back to my previous office. They didn't overcharge me or have poor service people that make unnecessary, ugly comments.

As someone who dislikes and is scared to go to the dentist, I appreciate how comfortable and easy…read moreSpring Market Dental makes the experience. Everyone is so patient and friendly and provides a great experience. Dr. Jackson is a knowledgeable and amazing dentist, I highly recommend her!

Thank you to the team here at spring market dental! Dr. Boulos (my primary dentist) is amazing and…read moreso nice. She has gotten me in on many occasions last minute and I'm truly grateful. Dr. Jackson is equally amazing and was able to answer my questions and give guidance when Dr. Boulos was unavailable. Now to Dr. Thompson (did my root canal). I cannot say enough positive things. He truly cares and takes pride in his craft. And to the many other team members thank you!