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    Petco

    2.2 (27 reviews)
    Closed 9:00 am - 9:00 pm
    Updated a few days ago

    Services - Petco

    Bath and groom only

    Full grooming

    Pet haircut

    1 More Service

    Private dog training

    Petco Photos

    From this Business

    Recommended Reviews - Petco

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    Reviews With Photos

    Trip to Pet Co to get a new lamb chop!
    Mich R.

    This is my go to spot for my pup's food, clothes, and treats! Every time I come here, I am greeted and asked if I need help with anything. They are always so good with my dog and even offer her a treat. Bambi loves her Whole Hearted Foodie and Core chicken shreds. They are decently priced and always have sales on their clothing too. I got some great deals on raincoats and just some silly clothing for my pup. They even do curbside pick up during COVID. The one downside I would say is that they don't offer that much Foodie with grains in them. Everything is grain free! But, overall, they will have your basics and you can find a cozy outfit too!

    Blood on sweater from puppies paw

    I brought my puppy Snickers to Petco in Southington, CT for the first time and it was the worst experience for the both of us. His groomer was JESSICA, she's been a "certified" groomer since 2019. I made an appointment for 10am. I got there before the store opened so naturally he was first in line to get a bath, haircut, nail trim (the works). The girl who signed me in said the full service would take an hour and a half. He didn't want to leave my arms and I didn't want to let him go, but he was scruffy and needed a trim. Anyway, 1 1/2 hours, I figured no big deal I dropped him off and ran errands. 11:30am rolls around and I go back in the store and see the second dog brought in was being given a haircut. I figured she may have been a little bit behind so I walked back out and waited in my car. 12:30 comes and I'm annoyed at this point; I make my way back in, walk into the office and ask if my pup is almost ready. JESSICA says, "Actually no, I just got back from vacation and I'm the only one here and am completely behind so he's got about another 45 minutes to go, but since he's bathed you can take him that way". I thought, that's not my fucking problem I have shit to do, but I told her no, that I'd wait but reminded her that I brought him in at 10am. I quietly walk out and wait another hour before she actually calls to let me know he's ready. 4 HOURS LATER. Keep in mind, my pup is small less than 10 pounds and he's a relaxed little guy unless he's made to feel uncomfortable. Fast forward to check out; I didn't notice my puppy's back left foot was bleeding profusely until I saw blood on my sweater while reaching down to get my wallet from my purse. I brought him back to the groomer, and asked why his foot was bleeding and she claims because "he's a puppy, his nails are soft after a trim and will bleed if he's scratching too much while excited". She wouldn't admit she cut his nail TOO MUCH. His hind legs didn't need a nail trim, only the front. It blew my damn mind that she couldn't tell his nails were aligned with the paw; no need for a trim if the nails are. Who gave this girl a certification?? Anyway, she cleaned him up and put something on his foot to stop the bleeding. She was nonchalant and careless as I expressed how frustrated I was. I spoke to the store manager and got a full refund. I should've trusted my pet and my gut instincts. He didn't want to go and I didn't like leaving him there, it didn't feel right. I hope this is dealt with appropriately. Jessica should not continue to groom anyone else's animals, she clearly is fit to do the job properly. Below are attached pictures. In the last picture, you can see the blood on the table.

    Mateo G.

    Amanda with the blue hair is the best representative. She is awesome and knows everything. Check out the ACANA brand. A+ Service

    Another picture of that super sick tortoise...

    0/10!!! ANIMAL ABUSE. My girlfriend and I stopped in and were both horrified at what we saw. For context, we are both long time reptile and amphibian owners. I nursed a dying hatchling tortoise back to health a few years ago who had shell rot and a respiratory infection. My gf has been a snake owner for years. First we saw a snake that had shed stuck over its whole face, eyes, and patches down its body. I couldn't get a good picture of it because by the time the worker left he had gone into his hide. But we alerted the worker and she said they had tried everything for weeks trying to help him get it off. Not sure if that's true or not because it's really not that hard to get shed off, and it was concerning that they were selling him in this state. The worker even encouraged us to buy him?? Anyways next we looked at the tortoises. One of the workers handed me a yearling tortoise and I held him for a minute. I almost started crying because there was a thick white film over his eyes, he couldn't even open them. He was barely moving while I was holding him and his shell was very obviously severely rotting. His shell even felt soft to me when I was holding him. The other tortoise in the tank looked better, had his eyes open at least. But not only the fact that they think these animals are okay but that they're selling them like this!? We brought this up to the same worker asking if his eyes were okay (they're obviously not) and she said he's fine just needs to soak. I am so disgusted and saddened by what I saw today. I'm not even sure what to do or what will help. I downloaded yelp just to leave this review because I know I have to do something. If anyone knows who I can report this to please let me know. I hope this helps someone, and can help prevent this from happening to another animal. This is NOT okay.

    We brought my dog here because she needed her nails clipped and a little trim. Keep in mind we said a trim, not a full cut like the groomer, Jessica did. She cut my dogs fur in a weird way too. She cut off the fur on her chest, her paws, her underbelly and the fur on the back of her arms, but didn't touch her tail. It also took her 2 1/2 hours for her to take care of my dog. Will not be returning after that experience.

    Uneven shave

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    6 months ago

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    Ask the Community - Petco

    Petco - petstore - Updated May 2026

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