Very helpful and professional business. I've only chatted with them on getting my cat, Chloe,…read morepicked up and return for her grooming extravaganza but I feel safe and I am sure their grooming services reflect their professionalism. She goes to the spa next Monday and feel confident with them on giving the love and care for Chloe!

Took both of my dogs to this establishment I have a diabetic dog and was told that she was going to…read moreget the care she needed and the manager said that he would be the one taking care of both my dogs because my girl has special needs and requires insulin both of my dogs were severely dehydrated when I picked them up they were both staggering having trouble with there balance they were covered in urine both of there beds were covered in urine my girl had brown thick stuff packed into her nose that must have been sitting there for a while causing her breathing to be upstructed my boy was pooping blood they both had severed diarrhea and would not stop drinking water for hours causing them to throw up they were so dehydrated and I am certain that if I would of come back a day or 2 later my girl would of died I was assured that she was taken care of but the owner knows he dropped the ball and did not know how to care for a diabetic dog he assured me she ate and drank all of her food and received her regular insulin dose while all the whole time she was not eating her entire meal yet was still given her full insulin dose her sugar level was over 600 she was in ketoacidosis and I almost lost her the owner did offer to pay the vet bill because he knows what he did but I am very experienced so I was able to take care of her myself Do Better For the Next Dog owners this was horribe that my dogs had to go through this NO STARS

Let me start by saying I did not get training here, and for very good reason. The price was…read moreastronomical and I also had an awful experience during my phone consultation that completely turned me off and I wanted to warn people about it. I spoke with a woman and maybe 10 minutes into our conversation she tells me my only option is board and train which would be sending my dog away for three weeks and it's usually $4200 but she would give it to me for $3400. I immediately tell her that that's not doable for me, and during our conversation I got very emotional and began to cry to which did not phase her. She continued the sales pitch without hesitation. The entire phone call was the most sales phone call I've ever experienced, it's like she was reading off a script and there was nothing personal about it. She wasn't listening to me to understand, she was listening to me in order to respond and she already knew what her responses would be before I was done speaking. So impersonal. I asked her to send me the payment plan options so I could look into it which she did but I also expressed to her that three weeks without my dog is a very hard decision for me to make. She told me to let her know in 24 hours if I was going to do it if I wanted the discounted price. That's a big decision to make in 24 hours, spending that amount of money and also sending my dog away for three weeks. I explained to her that this is not something I'm going to move forward with at this time because I cannot afford it and the length of the training does not work for me. I told her I would reach out if I change my mind in the future. She then texted me a text message that I thought was incredibly inappropriate and was intended to guilt me into taking the training. Now the price isn't just not doable for me because I want to save money, I literally don't have that money, and I don't have the money for the payment plan either it is simply too expensive for me. My entire phone call and also the follow up text message made me feel that they were more concerned about closing the sale and getting money then actually caring for and helping my dog. I even asked her if there were other options she basically told me no. If I am going to put my dog in the hands of other people for almost a month I want to be sure that I can trust them and that they actually care and that this isn't just another sale for them. I felt this was just another sale for them.

We just picked up our puppy on Monday after being at Coaching 4 Paws boot camp. She came home a…read moretotally different dog. I more biting and jumping. She behaves and follows all the commands. We can eat dinner and she stays on her blanket and doesn't beg for food or try to jump up. We were kept up to date with text messages and videos during her stay. I have recommended Carlos and his team to several people. Thanks to them we have a great puppy.

We were visiting family during our travels. We all decided to go…read more Family activities which would not Include my fur baby. We left Brooklyn for an evaluation and he Passed. He got home and slept good all night. He returned Saturday am for his weekend stay and was eager to get in the building. We want to let you know We were very pleased. Especially he gets to play with other dogs during boarding which is not offered at a lot of other boarding facilities. This will be Brooklyn's 2nd home for overnight sleep overs.

They have great staff that are comfortable and knowledgeable about dogs. They understood the quirks…read moremy dogs has and he loved it there! Even on the first stay! Thanks for keeping my fur baby safe

Absolutely awesome people and our dog loves going there so much. Our dog after only a couple…read moretraining sessions is showing so much improvement!!! Some pics of her learning "place" at school and then us using it at home. It's a miracle she actually settled and fell asleep in "place" at home.

My boyfriend and I scoured CT looking for the best dog trainer for our rescue Molly. She had just…read morebegun biting and becoming very territorial. Ally and Mary taught us how to read her body language, advocate for her and most of all they trained US and Molly. Molly went with them for 3 weeks and came back nearly a new dog. She is now confident, goofy, social (to her comfort level) and most of all, she is happy! I cannot express how grateful I am to have Bark and Soul in our lives. Now she knows as soon as we pull in the parking lot that she's going to get loved on, cared for, trained and get a bath. She loves Ally, Mary and Joe and we do too!

The next best place other than being home 5 paws up…read moreI like the walks I get Colby the dog

The staff is very nice, but I was not pleased with the care provided my dog. I'm sure they're fine…read morewith a normal dog, but my dog has special needs that I felt were not taken care of. Maybe the problem lies in their definition of a "walk" and mine. I asked that the daily 30 minute activity be a walk, which they charge $25.00 for. If my dog doesn't have at least one "walk" per day, his digestive system shuts down. I walk him 3 miles per day to keep him regular, but expected at least one walk, on leash, to minimize the affects on him. I also expected a stress response but when they sent me a picture of him on day 2, I knew he was in trouble. Joe, the GM, called me after I sent an email discussing my disappointment and we had a productive conversation, and I had decided not to do this review. But then Robin, the owner called, to justify that they did nothing wrong and actually tried to blame it on my dog. That changed it for me. I'm sure if you have a dog with no special needs that they are fine, but beware if you have a dog that isn't normal. Make sure you talk to Joe so he understands what you expect from the visit and you may have a better outcome than mine.

Blu our Aussie enjoys going to Tolland tails daycare. Staff are always nice and love him. He's…read morealways tired when he comes home from his day of adventures. Pics were shared with me showing our Blu having fun.

Still waiting on my first appointment can better let people know after I've been there just…read morefinished with my first visit first groom ever was horrible. The job was not finished. He does not look like or smell like he's been bathed at all. I was told he was. His nails are still long and they said that they couldn't finish his head because he had too many knots. There are none. They're all under his chin that they didn't get and the bottoms of Pauze were not finished shaved. The further that did not get cut it still filthy. I will never bring him back there and then they charge more than they quoted the lucky I didn't go back to pay them and not my roommate because I'll tell you what they wouldn't have got paid. everything could be improved as for the answer from the owner I was only told one time to bring him to a vet and that was at the very end when we picked him up not multiple times everything you said on there was wrong. I just won't return that's all.

Niki and her team are PAWsome:) I was looking for boarding that didn't involve kennels and she was…read morea perfect fit for our lab. Plenty of safe, outside space to play and she regularly sent photo's and updates while our dog was in her care. Prior meet and greets are part of her acclimation process and she has a great app for communication and scheduling that she quickly responds too. * from Bristol, CT

From the owner: Humble Hounds LLC is dedicated to consistently providing genuine, personalized care to all pets in…read morethe Bristol, CT area, focusing on safety and comfort for pets and their families. Insured, CPR and First Aid Certified for pets. Experience with dogs (puppies, elderly and special needs), cats, and small animals. Book your FREE Meet & Greet Online Today!

Our dog Willow loves it there!! And always comes home cleaner than when she left :)…read more The staff are very nice and friendly and often have their dogs with them as well to play!

My dog LOVES coming to Cherry Brook. When I bring her, she drags me across the parking lot because…read moreshe is so excited! The staff are so friendly and kind. I love that she can continue to get her special meals when boarding there.

We brought Daisy Mae to Pristine Paws Grooming Salon upon my mom's recommendation. Daisy Mae was…read morepreviously going to another grooming salon, but needed a new groomer after some unfortunate incidents. Kim was beyond accommodating with our schedule and we were able to schedule a time that worked for us both. The most wonderful thing about Pristine Paws is that it is one-one-one grooming with your dog! You don't have to worry about kenneling your dog, or your dog being attacked by other dogs in the salon, or waiting hours upon hours for your dog to be ready. You drop off your dog with Kim, and pick up your gorgeous pup in about one hour. She did a fabulous job, and was incredibly nice. I'd 100% recommend.

We love Kim! She is an awesome groomer! I have been taking my dogs to her for grooming for 20…read moreyears. She is gentle, kind and loving. I have a fearful dog and had one other in the past. Both loved and trusted her completely. She is the best! She can make any breed look their best!