We were visiting family during our travels. We all decided to go…read more Family activities which would not Include my fur baby. We left Brooklyn for an evaluation and he Passed. He got home and slept good all night. He returned Saturday am for his weekend stay and was eager to get in the building. We want to let you know We were very pleased. Especially he gets to play with other dogs during boarding which is not offered at a lot of other boarding facilities. This will be Brooklyn's 2nd home for overnight sleep overs.

They have great staff that are comfortable and knowledgeable about dogs. They understood the quirks…read moremy dogs has and he loved it there! Even on the first stay! Thanks for keeping my fur baby safe

We have used Sarah's Petsitting for many years now. We have always been very happy with the care…read morethat they give our pets. They always give a full report at each visit including many photos. We always enjoy seeing the photos while away. We can see how happy they are. It is also nice how they check on our house too and bring in packages. I would like to give them a special shout out for the care that they gave our pets while we were away during a recent large snowstorm. We were concerned that they wouldn't be able to make it to our house because of the severity of the storm. they kept in touch and made sure that there was enough food and water for our fur babies in case they wee unable to make it back at the scheduled time. We didn't want them to endanger themselves and knew that they would be fine if they couldn't make it back. All went well and they reported back to us the next morning when the roads were cleared and they could make it back. They dug out a spot on the deck for our dog to get out and go the the bathroom and all was well. This is a great company and they truly love the pets that they are taiga care of.

I am so amazed at what a wonderful job they did with my fur babies. Shout out to Sitter Skyler she…read morewas so kind and kept us updated daily on our pet's progress.

Very helpful and professional business. I've only chatted with them on getting my cat, Chloe,…read morepicked up and return for her grooming extravaganza but I feel safe and I am sure their grooming services reflect their professionalism. She goes to the spa next Monday and feel confident with them on giving the love and care for Chloe!

Took both of my dogs to this establishment I have a diabetic dog and was told that she was going to…read moreget the care she needed and the manager said that he would be the one taking care of both my dogs because my girl has special needs and requires insulin both of my dogs were severely dehydrated when I picked them up they were both staggering having trouble with there balance they were covered in urine both of there beds were covered in urine my girl had brown thick stuff packed into her nose that must have been sitting there for a while causing her breathing to be upstructed my boy was pooping blood they both had severed diarrhea and would not stop drinking water for hours causing them to throw up they were so dehydrated and I am certain that if I would of come back a day or 2 later my girl would of died I was assured that she was taken care of but the owner knows he dropped the ball and did not know how to care for a diabetic dog he assured me she ate and drank all of her food and received her regular insulin dose while all the whole time she was not eating her entire meal yet was still given her full insulin dose her sugar level was over 600 she was in ketoacidosis and I almost lost her the owner did offer to pay the vet bill because he knows what he did but I am very experienced so I was able to take care of her myself Do Better For the Next Dog owners this was horribe that my dogs had to go through this NO STARS

Our dog Willow loves it there!! And always comes home cleaner than when she left :)…read more The staff are very nice and friendly and often have their dogs with them as well to play!

My dog LOVES coming to Cherry Brook. When I bring her, she drags me across the parking lot because…read moreshe is so excited! The staff are so friendly and kind. I love that she can continue to get her special meals when boarding there.

Fantastic experience leaving Stella with Darlene at RUFF Pet Sitting. I highly recommend her as an…read moreexperienced, professional pet sitter. Her love of animals is highly contagious. Peaceful, Mindful, Calming & Caring Vibe Ex +++++

There are no words to describe the sense of peace and security Darlene provided during our puppy's…read morefirst venture away from us. Darlene not only took care of the fundamentals, but provided a safe and fun environment for our pup. She was not only walked, but had lots of playtime with a few other dogs, giving her her first taste of socialization. We got updates and pics throughout her stay, further giving us peace of mind. We have known Darlene for years and feel she is one of the most down to earth, kind animal lovers we know! Highly recommend!

Small facility but super clean- today was my 7 yr old little poodle rescue's first day and he…read moredidn't want to leave. Doggos are free to frolic in and out on their own- not crated. They all looked very happy and engaged. Lovely owner in charge.

From the owner: We are cage free for daycare and boarding. We don't charge any hidden extra fees. The boarding dogs…read moreenjoy daycare during the day.

I have never been so disgusted by a place. My family and I sent our Sealyham Terrier here for a…read moreTRIM and instead they took it upon themselves to shave him down completely. They absolutely destroyed his coat and coloring. Giving him razor burn all over his face and paws. When I asked for a refund, the manager was both rude and unprofessional. When she called, she already had an attitude stating that she wouldn't talk to me about my our dog. Then she proceeds to try and blame us for his hair cut by claiming that we don't take care of our dog and "bush him." Then to top everything off, she has the audacity to hang up on me when I told her there was no reason for him to come out looking like that. As you can see in the before photos he is completely maintained. These people should not be allowed near any dogs.

Unfortunately, the manager is really rude. She doesn't seem to care for people, so I'm not sure how…read moreshe can run a business that cares for pets.

I will give them at first they were very nice and accommodating and were able to schedule…read moreappointments decently quick everything considered. They were able to do the routine stuff however their ability for anything beyond yearly check up is severely lacking. We had 2 pets there, first a chocolate lab that was a senior, over 10 years old. They were alright, however Dr Dan saw him once and scared us so bad said he had some kind of heart issue and we may need to get him to an emergency vet ASAP, then came back and said he was fine. We did have him looked at an emergency vet and they could find nothing wrong with him. We let that slide, unprofessional and poor bedside manors but whatever. Then about a year later, just this past February, he was very lethargic and having issues, we called and they said it didn't seem like an emergency and they can get him in about 3 weeks. We decided to go to the emergency vet and in a matter of hours he was gone, I understand how busy it can get but the amount they just shrugged us off was disappointing for being with them for so long. Also he was on prescription food, they refused to give the prescription to Chewy and required we go through their own online store. We did, after he passed we got another delivery of his food, a few weeks later we called and asked about a refund in which they said they do not have a process to refund orders for pets who have passed. I explained to them how Chewy handles that situation, I spoke with Devon, he seemed nice however never actually called me back and gave me an answer one way or the other. I called him back again, he said he was "still working on it" and would get back to me by the end of the day. That was 3 days ago and no word at all. Mind you I was asking for a $130 refund after spending $3160 with them in a matter of 4 weeks. Not long after this our other dog, an 8 year old boxer mix needed a mole removed. They performed the operation and from there it went down hill quick. He developed a severe infection close to where the operation was, we brought him back, they did a quick test and gave us an antibiotic. He did not get better at all and kept getting worse, we went back there paid over $600 for additional tests were given a different antibiotic but still having issues. We called this morning to ask about a different form of medicine, maybe a compounded liquid. You would have thought I asked them to launch a space shuttle, nobody had any idea and "needed to consult the vet and get back to us". It took 3 hours to get a call back and they said try hiding the pill in a marshmallow, that was literally their only response. I expressed kindly that I feel my pet is not getting the care he needs and expressed my dissatisfaction that they seem to just just guessing at things and effectively throwing stuff at the wall to see what sticks. After I expressed that they then said they can send over a prescription to a pharmacy in southington but I was not able to get the prescription myself. They then followed up with an email giving me the pharmacy info and the info of other emergency vet offices and said we should consider a different vet. This was not an issue because I was already looking for a different one. Overall they seem like at best the practice is poorly managed, the doctors and also front desk associates seem to never actually know what's going on or provide any kind of useful information. Honestly the techs that work there are the only bright spot and must be what is keeping them in business. If you need just a basic checkup and "tech" appointment they are alright, if you need an actual vet / doctor appointment unfortunately they seem to not have the skill and ability to properly care for pets beyond the very basics. Overall a very expensive and disappointing experience and worst of all I believe both of my pets received poor care which created more issues and suffering for them.

It's been weeks and still NO refund.....don't bring your pet to this place....you'll be…read moredisappointed you did

I bring my dogs to The Dapper Dog for regular grooming and I also board them there when we travel…read more I like their professionalism and grooming skills but, most of all, I like how caring and affectionate they are with my dogs. Kathleen, her family and staff are a pleasure to deal with. I trust them because, over the years, they've shown nothing but concern for the wellbeing of my dogs. It's such a good feeling to be able to travel knowing my dogs are well taken care of!

I found them through a friend while looking for a grooming service, and fell in love with how they…read moregroomed our dog Bailey (a two year old cockapoo). When we planned our vacation, we set up a trial day to see how our baby would act staying there, and after hearing she did well, we booked her stay. Bailey was there for 5 days, and each day we received a photo or video of her with an update on how she was doing. If anything had happened we were contacted immediately (though nothing went wrong). In every photo Bailey looked very happy and we will definitely will be using their service again!