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    Petco

    2.5 (67 reviews)
    Open 9:00 am - 9:00 pm
    Updated a few days ago

    Services - Petco

    Bath and groom only

    Full grooming

    Pet haircut

    1 More Service

    Private dog training

    Petco Photos

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    Recommended Reviews - Petco

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    Reviews With Photos

    The paper towel was empty and I don't know what was growing in their soap dispenser (it didn't work either, but I am glad it didn't).
    April C.

    Nice staff, but slow check-out service. I ordered online and picked up in-store and it would've been quicker to go in and pick the item up myself. TIP: Stuff online is cheaper than in-store. I ordered hemp oil online for $26 and it was $35 on the shelves. So that's the benefit of in-store pick up!!! Also, I know many people aren't at Petco for their bathrooms, but they're are absolutely gross. The paper towel was empty and I don't know what was growing in their soap dispenser (it didn't work either, but I am glad it didn't). Very pleasant staff!!!

    My receipt and my calculations as to what I should have paid.
    Jill T.

    I have my dog's nails done every few weeks and have been happy with the grooming staff, especially Tatiana. I pay $21.99 per month for vital care that gives unlimited nail trims and teeth brushing. Trying to use this benefit is a nightmare and I am usually cheated. I don't think the cashiers intend it but Petco makes redeeming the Vital Care benefits very difficult.

    Bailey our  dog from Anchor  Paws Rescue!

    Colleen McCarthy was so helpful and gave me excellent referrals on Petco vet care & the rewards that go with the program! I highly recommend you to talk to her! She really cares!

    I took my cat to Petco Wednesday I told her she was bleeding profusely she had a wound under her neck I brought her there the vet said oh it's nothing to worry about we put a little clotting powder on it and a shot of me antibiotic it sent her home with some gabapentin told me she was going to be fine just let it scab over and heal well she died a day and a half later do not bring your animal to Petco vet I told them she lost a lot of blood and I asked if she needed stitches or any other medical necessities they said no they did not tell me that I need to bring her to an emergency vet hospital all they said was bring her back in a week and now my beautiful baby girl Tabitha is gone do not bring your animals here please if you the god beautiful my cat was

    Judy - after her grooming appointment with Bruce.  What a difference!

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    3 years ago

    so many dead fish and they all have diseases like ich. even if they dont look like they do, they will develop the spots soon after

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    Page 1 of 2

    Ask the Community - Petco

    Review Highlights - Petco

    My go to pet store it's hours are super convenient for the working dog mom.

    Mentioned in 2 reviews

    Read more highlights

    Crossbones Dog Academy - Self-control around food is a cornerstone of our training curriculum. Winston the Frenchie looks, but doesn't touch, the tasty treats!

    Crossbones Dog Academy

    (60 reviews)

    Lower South Providence

    I spent over $578 at this business, including $422.65 for a 10-pack of classes, $48.15 for the…read moremandatory orientation, and additional costs for dog materials like treats and bones. The orientation, which cost nearly $50, felt like a waste of time. I was treated like a beginner and walked through the basics of how to use a clicker and give a dog a treat. I understand people need instruction, but this could've easily been covered in 10 minutes, especially for someone who has common sense. The bigger issue, however, is their 60-day expiration policy on class packages. I only got to attend two classes before my package "expired" on December 9th. I reached out on December 30th after being unable to sign up for a class and was told that they only extend passes for medical reasons (illness or injury). When I asked if they could extend my package by 60 days (since I clearly missed the fine print), I was essentially told no. Instead, they offered me the option to pay more money to upgrade to a "Great Dog Flex Pass." Here's the kicker: I was trying to sign up for classes, but many were already booked 2-3 weeks out, and the remaining spots were only available if someone canceled, with 24-hour notice. So, with a busy schedule it is tough to plan around that. When I asked for an extension I was told "Our expiration dates are clearly stated on the website and displayed by our scheduling system each time you sign up for a class." Fine, but if you're running a small local business, wouldn't you want to keep a customer coming back, especially after they've already spent so much money with you? I was just looking for a little understanding and flexibility, but instead, I felt like I was being nickel-and-dimed. Very disappointed with my experience and will not be returning. If you're looking for a place that values its customers and operates with a little empathy, I suggest looking elsewhere.

    Hard to believe it's been over a year and a half since our beagle Wally left Crossbones but this…read morereview is long overdue- Crossbones is an amazing and worthwhile investment for your puppy. I am a first time dog owner and I was very anxious about training when I first got my dog. Puppy day school helped train Wally and conferences/classes also helped train me. Wally was at Crossbones for about 3 months, August-October 2022. The investment lasts far long after the program ends. Wally remains a well socialized, well mannered, well trained little guy. Walks great on a leash, loves his crate, is neutral with other dogs, no separation anxiety, I could go on forever. Every time we have people over or bring him somewhere, people say "you have such a polite dog". We really do! And like I said, the program and these classes are built around training the owner as well. You could realistically attend their classes without your dog and still get the same benefit by implementing everything you learn at home. We have several friends with new puppies- I've been able to help a lot and offer advice based on everything I've learned. Of course I always recommend Crossbones :) but being able to help on my own and people seeking out my advice is a great feeling too! If you're on the fence and it's in your budget- it is worth it! We don't regret a thing!

    Gladio K9

    Gladio K9

    (2 reviews)

    Jay is fantastic at what he does! He took our 6 month old Belgian Malinos puppy through a 2 week…read moreintensive course and the outcomes are amazing. He took our foundations and fine tuned them while adding functional training that we can continue on our own. I would highly recommend him to anyone looking for a hands on dog trainer.

    I'm not yet a customer but have visited the facility and observed training and how they worked with…read moredogs. Award winning business and appear passionate about animals. From their website: In Latin, the gladio is the sword. It was the sword that protected Caesar and defended Rome, and like the sword, the canine has also historically been by man's side not only as his companion but as his protector. Our history with domesticated dogs dates back at least 14,000 years, and to this day dogs have become an integral part of our day to day lives throughout society. Whether it is the family Shih Tzu curled up on our lap, the mixed breed rescue dog that goes on jogs with us, or the K9 unit German Shepherd sniffing out IEDs, our lives as we know them would be vastly different without man's best friend by our side. Owner and trainer Gerald Famiglietti has had a love and passion for dogs his entire life. After graduating with a bachelors degree in International Relations with an intense interest in security and foreign policy, he shifted his focus to one of the indispensable aspects of the day to day security that we take for granted- the role played by our four legged friends who protect our men and women in uniform and sniff out threats in the form of explosives, firearms, and narcotics. After receiving the dog trainer's certification by Animal Behavior College, he spent additional time learning to train police K9s and personal protection dogs at Tarheel Canine in Sanford, North Carolina

    Strategic K-9 Training

    Strategic K-9 Training

    (2 reviews)

    I came to Strategick-9 in desperate need of training for my reactive dog, Odin, after a biting…read moreincident involving a family member. Here's my experience. Sydney appeared on the surface to be a knowledgeable dog trainer but she lacks effective communication skills and applies questionable methods in her training of reactive dogs. While my primary issue resides in her poor communication I do recall one occasion where she pulled Odin's slip lead so tight while he was barking at a dog passing by that you could hear it choking him. We had multiple sessions that had same day cancellations on their end. Which is a double standard considering their policy for their customers requires at least 24 hours notice or it will result in a loss of a session or a $65 fee. They definitely value their time and money more than yours. On one occasion I had to reach out to her the morning of our scheduled session to confirm we were still on. She responded 6 hours prior to our session that she had an evaluation that was going to overlap because she forgot to follow up with me. The appointment was rescheduled. On a separate occasion we had a group training session scheduled but the other dogs canceled an hour and a half prior to the session. She said she would reach out that day or the next to reschedule. Two weeks had passed and I hadn't heard a word. I had to reach out to her. She replied by saying "my b for not getting back to you, weekends have been busy busy." We had an exchange via text and she ultimately decided she no longer wanted to work together and she put me in contact with Joe. He offered two sessions with him or a $250 refund. I paid $2,500 up front with the agreement that Odin's training didn't have a set number of sessions but rather we would work with him until he was good to go. Joe undermined that agreement when he offered only 2 sessions. Had he decided to honor my previous agreement with Sydney I would have taken that offer. I didn't agree on the $250 refund since they had only accomplished basic obedience training with Odin. Which he was already well versed in when in a calm environment. One session consisted of her feeding Odin Pirates Booty from a muzzle for 40 minutes. They said in their session confirmations that the session will last an hour. Very rarely was this the case and most of our sessions ran below that time frame. Odin's real issue was resource guarding and his reactivity to other dogs and children. That training was never completed. I do take responsibility for removing the rubber piece off of the e-collar because I thought it was on there to protect water from getting in and I was attempting to charge it. However, the new e-collar they ordered had been in for some time and we never began working with it. Also, they get the cheapest e-collars they can pass with. You're better off buying your own. Which I did. Even though I didn't agree on the $250 refund Joe took it upon himself to refund it to my account anyway. I also never received the new e-collar which he stated was the reason he wouldn't refund more. As a side note, they claim to make training plans that adapt to the dog and the owners needs. Sydney never asked me to demonstrate how Odin walked with me on leash. Rather she had a generic format she implemented instead. At the end of the day I feel they're highly dependent on the e-collar for their training, have very poor customer service and need to develop a stronger work ethic. I would highly recommend seeking training from a more reputable, professional and qualified trainer.

    brought our dog to be evaluated. the trainer talked about how committed we seemed and how much we…read moreseemed to care for our dog. when my husband and I wanted to go home and discuss the payment plans - he insisted we sign a contract. when we refused he quick changed his tempo saying we didn't seem serious or committed and couldn't work with us. a waste of an hour and a half. basically talked like a salesman. super disappointed because I was definitely considering using him. horrible customer experience

    Canine Mastery - Full month to heal

    Canine Mastery

    (29 reviews)

    Don't waste your money! Wish I had read the horrible reviews but I had brought a dog for training…read moremany years ago and had a stellar experience so I didn't do any research this time around. That teacher is no longer there, wish I had known. No mention of what to bring to first class, luckily I had a sense of what to bring. Class was lackluster, nothing you couldn't get from any book. Play time the first class was pretty successful but at the second class things got a little too heated and when I asked for help breaking it up the teacher instead just kept shaming me and belittle what was happening. To be clear, I bring my puppy to the dog park often and know dogs can play rough but when there is BLOOD on your dogs ear, a HUMAN gets BIT it's time to break it up and not go into the origin of the word BITCH. You sign away any chance of putting responsibility on Canine Mastery so I wasn't willing to see how far this was going to go so I picked up my puppy. Teacher immediately tells the class that's the worst thing you can do but what choice did I have if they were not going to help. The next day I reached out to have a discussion and despite not feeling heard I was fine to return to class the following week. Then I got a giddy call from the teacher/ owner that she had called most everyone on the class to get their sense of the situation. How disappointing and disgusting!! They didn't see the look in my puppy's eyes as she was darting for help nor did they see the gash in her ear that took a solid MONTH to fully heal. If you do decide to take a chance I would ask for teaching credentials because I doubt they exist.

    About 10 1/2 years ago, a good friend and dog trainer (Anne) recommended Canine Mastery (CM) to…read moreme. Since then, I have taken two puppies through all their puppy classes, and three dogs have regularly attended agility classes. This week, yet another puppy completed Puppy Kindergarten and will commence with future courses in....well, I haven't decided that yet because CM has so much to offer. This place is amazing. I have had classes with the owner, Kathy (Puppy Kindergarten), and several of other instructors including Kathleen (for other puppy classes) and Joy (for trick classes) most recently. Even with my reactive dog, Kathleen was instructive, professional, and patient. Deb is by far the most patient agility instructor I know. She gets to know every dog and every human client so well that I feel like I'm taking private lessons even when I'm not. She knows that I like homework so she's always giving me ideas about things I can do to make improvements even in the dead of winter in the house. I really appreciate the non-judgmental atmosphere there because let's face it, we are not all the best at this stuff. You just can't get a bad instructor at Canine Mastery. An added bonus taking classes at CM is the other clients. They are so supportive and enjoy their classes so much that you get to see the best side of people with whom you take classes. I always feel like I know the other people in my classes even when I really only know their dog's names (shhh, don't tell them I don't know their names). Whenever I have a question about bad weather cancelations, or anything else, I email Joy or Deb and voila! I get an immediate answer. I wish every business were this responsive. Could you imagine cable companies or doctors doing that? You never feel like you're left out in the cold at CM. Let's talk about money. I have taken classes even recently at other facilities just to try them out and every one of them has been more expensive. (Hey CM, don't get any ideas!). Moreover, I felt a little less able to connect with them when necessary, and sometimes their teaching styles have been a bit too competitive for me. That said, most of the agility students in Deb's agility classes are competing with the best of them and making good headway. It's all about what you want to get out of your training for CM, and of course, what's best for your pup. Who knows, maybe my new pup will be into nose work or something else I've never tried before. Regardless, I know exactly where to go to learn something new. Canine Mastery is indeed just that - masters at working with you and your dogs. Moreover, they are real people who absolutely love what they do. You'll love them too. Thanks CM! Judy A. Van Wyk, PhD.

    Canine Behavioral Services - Mr. Ru!

    Canine Behavioral Services

    (48 reviews)

    Brian understands dogs, but he can be rude and unprofessional to people- especially women. He does…read morenot want anything to do with you while he has your dog, despite what he says. He will warn people that his communication is "direct," but that is inaccurate. His responses are dramatic cut-and-paste messages that often have nothing to do with your own request. My dog got what it needed from training, but lost a good amount of weight. When this was pointed out to the assistant, they reviewed their instructions- sure enough, the wrong amount of food was listed. It should have been obvious for a dog that size.

    Canine Behavioral Services is incredible! Brian and his staff worked with my two dogs to get them…read moremore comfortable around other people and dogs. They also guided us on behaviors to implement at home to create a more balanced life for each of them. Most importantly, these techniques helped the dogs become comfortable and confident in our home when we welcomed a baby. With the help from Canine Behavioral Services, this transition happened nearly seamlessly, which I am confident would not have happened without Brian's help. I cannot say enough great things about Canine Behavioral Services, they have created such positive change in my two dogs and allowed for them to grow and flourish in our home! Brian continues to support us even after the completion of the program which has been incredibly helpful as we continue to maintain a balanced household for the dogs.

    Petco - pet_training - Updated May 2026

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