The price of dog food is up. But our fur babies need to eat. The good thing about Petco. It is almost a one stop shop for animals. There are so many items to choose from. You shouldn't have a problem finding that specific item you need. The prices are not horrible. They are increased in past couple years. But everything has increased recently. The staff is always ready to help out if you can't find what you are looking for. There is a pet salon in this location as well. Along with a pet vet for certain times. read more

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Alexis is PHENOMENAL. Cannot recommend her more highly for poodle/mix haircuts. Best haircut my pup has had, and she got everything done under an hour too. read more

Excellent service. Great staff. Not sure about the negative reviews...; my experience was 10/10!

Do not recommend their in store vet. She offers no information other then underhanded, condescending comments. Rushing through appointments hastily and seemingly without care towards the animals through her rough handling. Overall a miserable experience. Do yourself a favor and find an actual vet and not the Cracker Jack box knock off. Receptionist that checked us in was a pleasure and far more attentive and caring then the woman actually handing the animals. read more

Took my senior , gentle dog there for grooming the tech taking care of her was very mean and harsh . I had to tell the manager . The manager replied to tell me that I should've paid for VIP treatment because they were so busy . I told her I would've done if she told me that upfront, considering that I waited there, even though the tech was very late for the appointment, but thinking that they knew that she was an old gentle dog and was going to be taken care of but instead because they were overpacked, they were mean and harsh to her and then I just said let us just go home . Theyeven sent her home bleeding when I called them to see what to do . They told me to put some flour on her and could care less . Everyone who knows my dog, even her vet could not believe somebody could be so cruel to her. The only reason there's one star is because it's making me leave a star or I would not leave any. read more

They had the food I was looking for. Great price. Went to buy a couple boxes of Frontline flea medicine and they would not price compare. I usually shop at a different location who does price compare. Needless to say I bought the food but not the Frontline. I went to my usual location and bought without issues. I will not return back to this store since they do not do what my other store does. read more

Petco - Pet Training Near Me - Middleburg Heights, Ohio

While 100% of the people were happily greeted, 1/2 the people shopping were NOT wearing masks. They were out of my dog food so I left buying nothing. read more

Give me a gift card and call for me and my dog GOING ALL THE WAY FUCKING THERE FOR NO TRAINING CAUSE THE TRAINER WAS NOT IN THERE THIS PLACE IS JUST NOT IT.I freaking payed for training to go all the way 20mins out to get a "she's not in today"Really? Last time I checked it called you guys call the customers and let them fucking know.nah this place nasty and no reason it 2.0 stars that's makes sense.again don't put damn trainer on the schedule that's not even damn there.never goin there again he'll nah. read more

I have been to two different Boutique dog grooming salons since returning to Cleveland. Neither could get his haircut right. Yesterday I took him to Petco in Southland. I did the same for Jessica as I did at the other salons, showing her pictures of a good clip and verbally telling her how I needed it done. Finally I have found a groomer in Cleveland worth her salt. She did an awesome job and Uli seemed to really like her. I highly recommend this location of Petco. read more

Petco - A much better clip. Thank you Jessica, Uli - Pet Training Near Me - Middleburg Heights, Ohio

Groomer Chris was scared of my dog. NEVER had problems till now. Told me not to bring my dog back. Wouldn't anyways. Dog was still wet when picked up. Only good thing they didn't charge me. read more

Ordered online and needed to return the item. Called before I went to and asked what I needed to bring with me to return it, "you just need the order number". That's all I brought with me. When I got there, I was not comfortable with the fact that the cashier wasn't wearing a mask, nor maintaining proper distance. Long story short ... I needed not only the original receipt, but the credit card I used to pay for it ... didn't use a card, paid through a third party (eCheck). A very frustrating experience. I'll go back to where customer service is AWESOME ... Pet Supplies Plus. read more

Last year, I was able to take my cat there and get the matted fur shaved off for $20 plus tax. No bath, no frills. This year they cancelled my appointment the day before and told me to call and reschedule. On the cancellation notice, they had the incorrect service down so I inquired about the price. When I called to reschedule, the representative told me a cat haircut is $80 - to shave off some matted fur. Prices went up and apparently the lovely salesperson who worked with me last year was fired for "breaking the rules." I miss Becky. I feel bad for my cat because he's about to get a really bad haircut from me. ;) read more

Groomer Chris did absolutely amazing job with my pup! He left looking so handsome and did his proud prance all around the house when we got home! Well done read more

Very disappointed with my disrespectful treatment at this location. The staff was rude and demeaning to me and my pets and when I asked to speak with a manager they refused to give me contact information beyond calling the store and hoping he might be there. Go to the Petco in Strongsville, they are so much nicer. read more

First off, there is an employee there, I'm not sure if he is the manager or what but he has a beard. He is one of the rudest and most condescending people I know. I have a disability that makes me process things slower and when I told him to please explain or when I tried to ask a question, he'd give me this nasty look. Both times I went there and he was rude both times. 1. I went there about two years ago and bought Merrick Dental Treats for my dog. I bought the flavor she didn't like, and so I went back to exchange them. Since I didn't have a receipt, I asked the same guy I mentioned above if I could just exchange them to the other flavor. Again, he was rude and said he'd only give me like $3 since it was a sale item. All I wanted to do was exchange the flavors!!!! Same treat. Same size. 2. I bought a crate online about two months ago. I bought the wrong size and needed the next size up. I went inside and asked the employee if I could exchange for a bigger price and pay the difference. I didn't even open the box to look at it!!!! I didn't even touch the product. She said yes and to go grab it off the shelf. I come back and tell her it's not there. She calls that same guy who gave me problems before to help. He said that Animaze is only an online item and that he'd need a receipt. I didn't get a Petco receipt when I bought it but I had my paypal receipt that had the exact amount and Petco on it. I showed him that and he said since it's not the Petco receipt, he can't do anything about it except store credit. He then tells me that I can't use the merchandise credit online. HOW CAN I BUY A BIGGER SIZE OF THE CRATE THEN? Now I have $50 on a merchandise credit that I can't even use on a crate that I now don't have. This Petco is awful and I drive 30min out of my way to go to the Strongsville location where they are more friendly and don't have rude , awful employees. read more

People are more likely to go out of their way when something negative has happened to them rather then view their overall experience. I have been going to this Petco since it opened! Do you know how many negative experiences I've had? 0! The staff is friendly and helpful, and experienced. I don't bother shopping at any other pet store. read more

I've recently joined the hobby of keeping an aquarium and the staff here has been very helpful. Decent variety of fish to choose from. Many options for all aquatic supplies. read more