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    Petco

    3.0 (66 reviews)
    Closed 9:00 am - 9:00 pm
    Updated a few days ago

    Services - Petco

    Bath and groom only

    Private dog training

    Petco Photos

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    Reviews With Photos

    Lies. Never asked how my dog was behaving, eating, etc. He never took vitals. He couldn't even get blood.
    Jessica S.

    Update: We received the forms back from the vet last night. He lied all over them. He never asked us how our dog was eating, activity level, etc., but said in the form that everything was normal. He never took vitals either. The firm said we refused to allow him to restrain the dog or muzzle. We refused a muzzle. We never said that he couldn't restrain our other dog -- we told him to hold him another way so he wouldn't squirm. We also offered to help to make it go smoother. We never refused to pay -- he refused service and didn't revise our bill. So the vet is a liar on top of incompetent. RUN!! ------ We had the WORST experience ever here! We went for vaccinations and they didn't even have the right equipment to administer them (and told us to go shopping for it)! The "vet" couldn't find a vein on my first dog to draw blood, so he blew the whole thing off and gave him some vaccinations anyway. Then he refused to treat my other (extremely docile) dog because HE couldn't hold him the right way, and WE wouldn't let the dog be muzzled. (Our dog is a rescue and doesn't like the be held over his back, and needs to be held from underneath or he will squirm, never bite.) The vet tech was too scared to perform the basic functions of his job and took extra long for everything, creating a huge line. We also watched the vet fail to properly administer two other puppies' oral meds, and he gave the syringe to the poor owner to do it herself. And not so "low cost" either. It was going to be $317 for two dogs for basic vaccinations and six months of heart medicine (not even a rabies tag or license). Best of all, the store manager said that "he couldn't argue with the vet" -- even after he had heard how horrible the service was and the kind of treatment we were getting. So we left with one dog sort of vaccinated and none for the second. AND the clinic never completed our first dog's medical records, so we don't even know what shots he really got. You are better off going ANYWHERE to get your dog vaccinated! Run away!!!

    Before Petco grooming

    I was shocked when we picked up our newly adopted dog today from the groomer at this location. We asked for a bath and hair trimming (75.00). However, when we got him back we couldn't believe our eyes. They say a picture is worth a thousand words...just see the pictures of what they did to our poor dog.

    My dog in training class, looking over at his mom

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    1 year ago

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    Petco C.

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    7 months ago

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    1 year ago

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    3 years ago

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    3 years ago

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    2 years ago

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    1 year ago

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    2 years ago

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    3 years ago

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    4 years ago

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    2 years ago

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    4 years ago

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    3 years ago

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    2 years ago

    Worst experience ever! I went to the groomer and they were so unhelpful and rude! Never coming back!

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    3 years ago

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    10 years ago

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    6 years ago

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    Petco Support

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    4 years ago

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    7 years ago

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    Dexter V.

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    8 years ago

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    3 years ago

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    7 years ago

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    7 years ago

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    4 years ago

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    5 years ago

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    15 years ago

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    4 years ago

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    4 years ago

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    5 years ago

    Right now there inventory is a little thin...due to pandemic. However they are well stocked on all of the essentials.

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    4 years ago

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    6 years ago

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    Diane

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    8 years ago

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    6 years ago

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    6 years ago

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    Diane

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    3 years ago

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    6 years ago

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    Page 1 of 2

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    Review Highlights - Petco

    Janeth has showed us how to set my dog up for success so that he learns more easily and in a positive environment.

    Mentioned in 2 reviews

    Read more highlights

    Dogtown

    Dogtown

    (95 reviews)

    Brickell

    I was really excited to bring my 5-month-old golden retriever, Murphy, in for his trial day after…read morespeaking with a very kind staff member on the phone. They explained that the dogs play all day, have activities, are separated by temperament, and that puppies are carefully monitored. This gave me peace of mind since I had concerns about his joints, breaks, and being around larger dogs since he's just a baby. When I dropped him off, the man at the desk was also professional and explained that Murphy would receive a temperament assessment around lunchtime, and I'd get a call afterward with an update. He said I could either pick Murphy up then or leave him longer depending on how things went. Unfortunately, I never received a call or text. When I finished work and called them, the woman who answered was short and unenthusiastic -- she simply said, "Oh yeah, we have Murphy. He's in with the dogs, he's fine." Her tone left me uneasy. When I arrived, I found Murphy sitting off to the side in the large dog area, panting and looking unhappy. The dogs in the group were very large, and one was jumping excessively on top of other dogs (I'm talking like a kangaroo. 6ft in the air. The dog should be named jelly bean). Murphy, normally playful and confident, seemed timid and off. To make things worse, he was completely soaked -- his belly, legs, tail, everything. The floor of the play area was covered in large puddles of liquid, and while the staff member tried to tell me it was just "water from the hose," it was clearly urine. Once home, it was undeniable from the smell that he had been sitting and lying in urine (possibly mixed with feces). I was told dogs are only walked once a day and use a grass area outside. From what I saw, the indoor space has no toys or stimulation, and the floors are left wet with urine throughout the day. This means the dogs are essentially playing and laying in filth for hours. I left with Murphy timid, drenched in urine, and completely unlike his normal happy self. When I raised concerns, I was met with a dismissive response rather than care or reassurance. While I was in the lobby, I actually asked other people dropping off their dogs if they would recommend this place, since I was so concerned. To my surprise, they said they would. So perhaps some dogs are less sensitive to the environment, need less enrichment, or hygiene isn't as much of a concern to their owners. It's possible I caught the facility on a bad day. I am grateful this was a free trial because I would not have paid for such substandard care. Unfortunately, based on this experience, I will not be bringing Murphy back. I sincerely hope the facility improves its sanitation, communication, and oversight, because the way the dogs are kept now is unacceptable. - I felt providing an update on this review is important for anyone considering bringing their pup to DogTown. After I picked Murphy up from daycare and wrote my initial review, he slept for hours and hours. When he finally woke up, he had developed a severe limp in his front leg. The limp worsened, and he ended up at the vet today. Thankfully, there are no broken bones, but the vet believes it's either a soft tissue injury or a hairline fracture. This almost certainly came from the rough play that's allowed at Dog Town, as Murphy had no issues prior and had just been cleared at the vet the week before during routine vaccines. My poor 5-month-old puppy is now on pain medication and sedation so we can keep him practically on bed rest while we hope his injury heals on its own. The vet also noticed a growth on his lip, which is canine papilloma virus. While I can't say with 100% certainty that it came from here, research shows it's commonly spread in dog daycare and boarding facilities, and the timing makes it very possible. With both of these things, I truly wish I could rate this place negative five stars.

    I don't usually leave negative reviews, but this place has let me down more than once. I've brought…read moremy two small dogs here over the years only when I had no other option, even though the price is already pretty high at $135 a day. 1. On one stay, my dog was actually bitten by another dog. The only thing they offered was a 10% discount, which barely touched my $800 bill. It didn't feel like they took the situation seriously at all. 2. They also signed me up for their membership to give me some small perk, and when I tried canceling it a month later, it turned into a whole ordeal. I had to reach out multiple times just to get it taken care of, which was ridiculous. 3. And then recently, I booked a short stay on a Monday and wasn't told it was non-refundable. When I asked for a refund two days later, the owner wouldn't give it and only offered credit. I explained that I've already had several issues with them, but it didn't seem to matter. The lack of transparency was on their end, yet I was the one stuck with the loss. At this point, I honestly regret ever bringing my dogs here. The owners seem more interested in sticking to their policies than actually listening to customers or owning up to their mistakes.

    Kool & Kute

    Kool & Kute

    (97 reviews)

    Brickell

    We had good experience, i have large golden doodles (70lbs) with poodle like hair and it's…read moreextremely difficult to find good grooming salon. It took longer then usual, but I like the haircut. They did great job pulling out hair from his ears ( his ears didn't bother him as it happened a lot in different places). They also gave him new toy. I would definitely go back. Also want to mention the price was reasonable for the job they did and his size.

    We've tried 3 or 4 different grooming services for our dog and have settled on Kook & Kute, as they…read moreconsistently do a good job. Most recently my husband dropped off our dog and also gave them a bottle of medicated shampoo we'd purchased from our vet, as our pup has some mild skin allergies. When I picked him up I didn't need to remind them about the shampoo; they had it set aside for me to take and even placed it in a large plastic bag since it had some shampoo residue on it. She then checked her screen and gave me the groomer's notes about the dog's behavior during this visit and the fact that they did see signs of his skin allergy while bathing and grooming him. The grooming and services we requested came to about $80 with gratuity. The only slight downsides to this place are that I had some difficulty finding it, as it's not well marked and is kind of tucked in next to the entrance to one of the large condo buildings. Also, the parking situation is not always the best. I was lucky to find an open streetside Pay by Phone space a few blocks away, but that's not always an easy feat.

    Pet Avenue Grooming & Day Care

    Pet Avenue Grooming & Day Care

    (96 reviews)

    Little Havana

    I typically take my dog to a trusted family friend for grooming, but due to a busy schedule and…read moremultiple events, I decided to try this place for a quick bath, nail trim, and sanitary cleaning. Big mistake. Right after her visit, I discovered she had developed two fungal ringworm spots. In her four years of life, she has NEVER had any skin issues, not once. This was the very first and it came immediately after being groomed here. Ringworm is highly contagious and extremely difficult to treat. Not only has this become stressful and time consuming, but it has impacted her well being and my ability to interact with her normally. I am devastated. For a grooming facility to allow something like this to happen shows a serious lack of sanitation and hygiene protocols. I am disgusted and extremely disappointed. I have completely lost trust in this place and will make sure other pet owners are aware. Your pets' health and safety should always come first...do NOT take your dog here.

    Name of groomer should be Pet Avenue Butchers!!! Beware!! The 5-star reviews are old-and Miriam…read moresold this business years ago-they kept the name and her reviews! Would give zero stars if possible. They hurt my poor puppy-shaved and burned and cut him with their clippers. I called them because he was going into shock and the receptionist told me to take him to a vet and they'd pay - they have insurance for that. They gave me the run around and now refuse to keep their promise-I don't care anymore because my puppy is OK-thank goodness! But I wanted to be sure to warn anyone else who may consider this business. DON'T! As of 10/27: And in response to Nicholas below-he is no it being truthful, and he knows it. All of my neighbors will attest to the bleeding and cuts when I picked up my dog - they knew it and the front desk clerk, Astrid, told me to get medical care and she would pay. All they did was give me the run around about the reimbursement. And I was promised a phone call from Nicholas from whom I have not heard from to date. Out and out animal abuse and they know it! Won't take responsibility so don't take the chance with your pet....

    Woof Gang Bakery & Grooming

    Woof Gang Bakery & Grooming

    (20 reviews)

    Midtown

    When I went into Woofgang site to try to make an appointment, I could find a store in the 33137 zip…read morecode location, although I know there is a store very close to me. I ended up waiting for business hours then called and made an appointment. Maybe it was a mistake in my end. The staff is super friendly and were able to accommodate all 3 fur babies on a Saturday morning. My Pomeranian Chewbacca is having some alopecia issue and is taking some medication for the fur coat, so I was a little concerned about grooming him. Well, the groomer did an amazing job, giving him a short teddy bear cut. He looks gorgeous!! I am super happy with the result. Spike, my tea cup Yorkie looks absolutely beautiful!!! Totally Miami boys now ! Highly recommend!!

    STAY AWAY. Brought my dog there 4 times. 2 were because the girl at the front desk was the nicest…read moreand begged me to give them another chance. They charged extra for getting a few tangles out and didn't get them out. They charged for a full groom and didn't cut or style the hair the way I asked. Worse than that they got water in my dogs ear and it got infected and they said they forgot to tell me her ear was infected. They used a shampoo that made her itch and then tried to upsell me on another shampoo. The cost is not the issue. The fact that they cannot do the work properly is. My dog is the same to me as my 2 legged kids. I warn anyone who feels like I do about their fur baby to stay away from this place. They are incapable of performing their jobs correctly. STAY AWAY

    Petco - petstore - Updated May 2026

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