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Petco

3.1 (135 reviews)
Closed 9:00 am - 9:00 pm
Updated 1 week ago

Services - Petco

Bath and groom only

Full grooming

Pet haircut

1 More Service

Private dog training

Petco Pet Stores Photos

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Reviews With Photos

The cramped living spaces and blood on the glass

I have never written a review for any business before but when I looked at the state of the animals at this petco I had to worn others to not support this animal abuse! The first awful thing I saw when I walked into this establishment was when I was greeted with what looked to be a three by one ft tank for the mice, and guinea pigs, if the guinea pigs were to have the butt to the back of the tank and their face to the front of the tank the width would measure to the length of their bodies, the mice tanks were more than abusive, the male mice tanks had over thirty mice and there was blood on quite a few of them, as well as blood on the walls and glass of the tanks, in the females and male mice tanks their was feces in the food bowls and all over the tanks and on top of the water cans, the reptile tanks were over populated and most of their water bowls had dead crickets and dirt in them and some of them had no water at all, the temps in the beared dragons tanks were way to low and the humidity was to high as well, the fish were not that bad for a petco but in a couple of the tanks they had two-five dead fish and quite a lot of feces as well. I talked with one of the workers about the situation and he said that the tanks were cleaned every day, which seemed highly unlikely, he also said that the tank size for the beardies was a whopping 20 gallons which is two small for a baby let alone two fully grown ones. I am writing this review to hopefully open people's eyes and show them that petco abuses their animals and does not care for the wellbeing of any of their animals they care about profit!

Amanda G.

Meh. Was hoping for a better experience when I took my pup for grooming today. We made the appointment online just last night and there were many slots available for this morning, so I was impressed. However, I was asked to bring in proof of rabies vaccination, which was odd since we did it through Petco's Vital Care program...but I brought it anyway. When I got to the store, I asked the person at the register if I should go through the door marked grooming (I asked because I could clearly see that there was no one at the reception desk in the grooming area) and the associate said, "Yea" in a tone that implied it should be obvious to me. I went inside and no one was there in the main area. I could see two doors leading to a grooming area and kennel area, and could hear something from the back. I called out, "Hello" several times and no one came out. I continued to wait until finally deciding to go back to the less-than-friendly associate at the register, who was once again, not eager to help me. She said that there was only one person working (which seemed odd given the many available options for appointments) and I shared with her that I was on a time crunch (I had already been waiting ten minutes), which didn't seem to matter to her. When I walked back in, the groomer finally came out from the back (taking out her AirPods, which I guess explains why she didn't hear me shouting "Hello") saying that she'd be right with me (which, of course, she wasn't). As I waited for the groomer, I scanned the room. There was hair everywhere - clumps of it on the tables and even pieces on the desk and keyboard. The unfriendly associate from the register came in to check on me and said she'd speak to the groomer. When I said the groomer had finally acknowledged my presence, she seemed annoyed that I had "bothered" her for help, repeatedly saying that it wasn't her fault or problem - news flash, if you work somewhere customer-facing, then customer service is indeed your problem! The groomer came out - didn't wash her hands and started typing away on the dirty keyboard. She had a lot of questions for me, which was frustrating because I was already running late to my next appointment (and because everything should have been already communicated via VitalCare!). After expressing my frustration and needing to confirm pricing that I was quoted online, she just kept saying "I'm trying my best, I'm the only one here", but I fail to understand how your staffing issue is my problem - especially when there is no apologies, no explanation ahead of time that they're running behind because they're understaffed (my guess is that this is their normal staffing situation), and no sense of urgency. Still, my baby needed a grooming. So after a 20 minute ordeal, I was able to drop him off with a window of 3-hours. They called me around 2-hours and was able to pick him up. He had a few nicks on him, but smelled cleaned and was groomed to my liking. The associate this time around was at least friendly, but still seemed confused about the grooming discounts and vital care coupons, something I have noticed at many of the Petco locations. For $80 (including a $15 tip that I wasn't thrilled to give) I expect a better experience. Because I have Vital Care, I'll be trying out another Petco location for grooming in a few months. But I won't be coming back here.

Rajah
Alexandra N.

I got a new cat and it was So. Much. Stuff. Beto was really sweet about helping and carrying the heavy litter for me.

Thank you, Ray!
Tori B.

We decided to adopt a dog and he was in Costa Mesa. Unfortunately, we were in Northern California and had no dog supplies at all! So an hour before we went to go pick up our dog, we stopped at Petco. Now I've been to quite a few of their locations. This one was exemplary. The reason? Ray. Wow, what an sales associate! He told us what we needed, gave us fantastic advice, helped us out with some coupons, and answer in our every question. Truthfully he went above and beyond. Wow!!! We left with a shopping cart full of stuff and absolutely everything was perfect. His recommendations were spot on. We absolutely couldn't ask for more! I wish this was our local store! Highly recommend!

After Bellas haircut
Monet H.

Very happy with the grooming at this location. I had the pleasure of having Aidan as the groomer. Overall I had a wonderful experience from the moment I walked in for drop off, everyone was so friendly and welcoming. My dog Bella was a little anxious and they were very sweet with how they handled her and made sure she didn't feel overwhelmed. The staff was also very receptive to my special requests on how I wanted to modify Bellas "Schnauzer cut" and Aidan delivered the cut exactly how I wanted. It is very apparent that all the staff genuinely enjoys dogs and are very patient and caring with them. I will definitely be bringing Bella back here regularly to Aidan for all her future haircuts.

Kittens available for adoption that my niece was loving
Antonio D.

Excellent experience at Petco was the best pet store I have ever been to since moving here to Newport Beach in California. Earlier in the day I've gone to healthy spot to try to pick up some dog food and the agent at Healthy Spot belittled me and made me feel like a dumb ass since I didn't know the exact ingredients inside the blue dog food for my dog. They didn't carry that type of dog food there and she suggested for me to stick with the same type of dog food so that way I didn't give them any stomach issues and I let her know hey there's no blue dog food here at Healthy Spot so we're going to go on across the street to Petco and pick up the same type of dog food that he normally gets. After leaving the very tense and uncomfortable environment at Healthy Spot we landed at Petco and what an amazing experience. There were lots of selection there for dog food and there was even puppies and kittens there for adoption that you could go and pet and give love to. Wow wow wow that totally turned my whole day around and we ended up getting the dog food that we had initially wanted and had a great experience at Petco. I will only shop at Petco from now on and moving forward thank you very much for being there for me and also give you my niece and nephew had a great experience as we love seeing the puppies there.

Exterior storefront entrance
Lauren W.

I've always had excellent customer service here. Whether it's help out to your car after purchasing heavy items, or knowledge about products, or a friendly smile ... I've always had good experiences. Shout out to Jeff who takes the time to get to know his patrons and gives awesome / friendly service. Jeff helped me troubleshoot an online order once, as well as with items out to my car, and swift check outs. With everything that's going on, this type of environment is exactly what we need right now!

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9 years ago

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14 years ago

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18 years ago

I love this petco. The employees are always friendly. Only 4 stars because there prices are kind of high!

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11 years ago

The staff is so friendly and the dog trainer, Melissa is absolutely wonderful!

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Page 4 of 4

Ask the Community - Petco

Review Highlights - Petco

The Grooming Manager Aidan and the rest of the grooming staff at this Petco location are the absolute best and always do a fantastic job on my 2 dogs.

Mentioned in 3 reviews

Read more highlights

The Dog Guru Whisperer & Ex K9 Officer Training - http://www.thedog.guru

The Dog Guru Whisperer & Ex K9 Officer Training

(648 reviews)

I almost didn't book with The Dog Guru because I saw a review calling him "verbally abusive," and…read moreafter working with him personally, I honestly could not disagree more. Pay ZERO attention to that review. As a psychologist, I pay very close attention to behavior, regulation, communication, and emotional energy, and at no point did I witness cruelty, aggression, intimidation, or abusive behavior toward me or my dog. What honestly amazed me most was that he never said one word to my dog. There was no yelling, chaos, or "training performance." It was all action, energy, body language, timing, and an understanding of canine psychology that I have never personally seen before. Before we started working together, Daisy was going after every dog she saw. Within two hours, we were calmly walking and standing next to dogs that were within a foot of her, even sniffing her, and she was completely relaxed. The transformation was honestly remarkable. I think some people may misunderstand firmness, honesty, or structure as being "mean," especially when dealing with difficult dog behaviors, but there is a huge difference between abuse and someone confidently leading both owner and dog. My experience felt safe, effective, loving, and honestly incredible. For the first time in a long time, I left feeling hopeful and relaxed instead of anxious. I am extremely grateful I trusted my own experience instead of one negative review.

Initial impression - First thought . There is only one…read moreCaesar Milan. Second thought. No doubt an excellent trainer for the military and if that's what you're looking for he may be just your speed ! His accolades can be found in so many of his advertisements which I'm sure are no doubt accurate. If you're going to pay a sum in advance to schedule a conversation, (as I did) , you may have to call him to remind him to call you on the last day that the call was promised . While, this truth may not sit well and I didn't actually hire him, no matter because your mileage may vary. He is a busy guy. All the best to you all.

OC Canine Coaching - Because dogs make me smile.

OC Canine Coaching

(65 reviews)

I adopted Maya, a young Belgian Malinois mix, a few months ago. She came from an extremely abusive…read moresituation and had pretty severe behavioral and reactivity issues that needed to be addressed. I searched around extensively and contacted a few different trainers and specialists, but remained skeptical (worried about finding someone good enough to handle Maya). However, I finally managed to come across Bryndon who seemed to fit the bill perfectly. Within minutes of the first introductory session, I could tell Bryndon knew exactly what he was doing and gave me the confidence that I had made the right choice. He experienced first-hand what Maya's reactivity was like, and yet by the end of the first introductory session, he already managed to showcase how we could help her improve. I knew that her issues were bad enough that it would take a very long time for her to get better, but to my surprise she showed massive improvements literally within the first few sessions. Most importantly, he showed and taught me what I needed to do to help guide her along, which was my biggest worry. We've both learned a lot (and got to learn a lot of tricks along the way lol). I cannot express enough how grateful I am to have chosen him as Maya's trainer. He listens to your needs and concerns and actually addresses them, is extremely well informed, and gives you and your dog the confidence they need to be better. He has a good mentality towards training dogs and utilizes positive reinforcement to help correct the source of issues rather than training that only serves to suppress and hide the bad behaviors/triggers. I don't say this lightly, but I cannot recommend Bryndon enough! If you are someone like me who was both highly skeptical and unsure, try meeting him for an intro, he is very approachable and friendly, and is genuinely honest enough to tell you if he's the right fit or not. Thank you Bryndon!!!

Bryndon is a kind, very knowledgeable and professional trainer. My dog absolutely loved him! He…read morewas great with both of us and gave me some really great insight. I will be reaching out for additional training needs in future and would definitely recommend him. Thank you so much Bryndon!!

Bark Collective

Bark Collective

(125 reviews)

We boarded our puppy for three weeks with The Bark Collective and the difference it has made is…read moretruly remarkable. After just one week, we came in for a training session and already noticed a significant improvement. We then went away for two more weeks, and every single day we received photos, videos, and detailed updates. The communication was exceptional! You can really feel the heart, love, and care they pour into every dog, and that makes all the difference. A special thank you to Casandra and AJ, who are incredible trainers so kind, thoughtful, and genuinely gifted at what they do. They gave our dog the most impactful framework and boundaries, and it's clear they pour their hearts into every animal in their care. That level of dedication is exactly what you want when deciding where to send your dog. We look forward to daycare, continued training, and group dog walks. We are forever grateful to The Bark Collective. We can't recommend them highly enough!

Our dog Hank loves bark collective. They always take such good care of Hank and he is soo happy…read morewhenever we pick him up. I know he's been well cared for. We also just had or first training session with AJ and I'm so excited to implement her training methods that don't require and e-collar. The e-collar is optional and can be used on certain situations, but I saw her techniques with him work without the ecollar.. I'm so glad I scheduled the training session and will continue to schedule training session with her! Her training techniques are soo effective.

SoCal Dog Training - Vladae in the NEWS

SoCal Dog Training

(458 reviews)

We started with Vladae when our Vizsla puppy was just a few months old and progressed quickly. It…read moreall made sense and yielded quick results. We were so happy with everything that we decided to progress further by sending her to his 2 week boot camp at 16 months old. When I asked why such a good dog would go to boot camp, Vladae responded with, "Same reason that the smartest kids go to university, to become all they can be and hone their skills." That made sense to me! If it was any other boot camp I would have been nervous about my baby. I know how well Vladae treats his campers though and his focus on health and exercise. "Only the tired dog is the good dog" Thank you Vladae!

As a first-time Cavapoo owner, I felt completely overwhelmed with the process of dog training and…read morehad no idea what to expect. It honestly brought back the feeling of being a first-time parent--questioning every decision, but without a nurse hotline for guidance. My husband and I were especially struggling with how to manage Chloe around our young kids. She was very unruly, reactive on walks, and difficult to control around other dogs. We found SoCal Dog Training through a friend's referral, and choosing Vladae ended up being one of the best decisions we've made. I'll admit, I was skeptical at first--so many trainers promise results--but Vladae truly delivers. The onboarding process was seamless. The initial FaceTime consultation helped set clear expectations, and I really appreciated how upfront and honest he was about the work required. What stood out most to me was his long-term commitment--knowing I could always come back for refreshers gave me a lot of confidence that I wasn't just getting a short-term fix. The training sessions are where the transformation really happens. After each session, it genuinely felt like we had a new dog--but that's also where the responsibility comes in. You have to consistently follow through with the exercises he gives you. In many ways, it reminded me that investing in my dog's future takes the same consistency and commitment as investing in my two kids. She's now quite literally my third kid. Chloe used to be extremely reactive--barking, pulling on the leash, and even jumping up on our toddlers. Vladae helped me understand the root of her behavior and showed me how to properly address it. Now she's calm, more confident, and walking her has become something I actually enjoy. Seeing that transformation has been incredibly rewarding. It wasn't an easy process, but it was absolutely worth it. Also, a special shout-out to Antonina for being so kind, responsive, and accommodating with scheduling.

Zoom Room Dog Training - Earn Your AKC Tricks Certification at Zoom Room Huntington Beach!

Zoom Room Dog Training

(187 reviews)

I wanted to share my experience with Zoom Room Huntington Beach because I ran into several issues…read morethat made me decide not to continue with their training program. I attended an Obedience 2 session on September 27th. When I arrived, the waiting area outside had a strong smell of urine, which made me question how often that space is cleaned. During class, we were given a plate for treats, and I wasn't comfortable using it without knowing how frequently they're sanitized. Before attending, I had called for help with the app because I was unsure how to manage the class schedule. I was advised to try the first class before committing to anything else, and I asked to be removed from all waitlists. Even so, the next day--September 28th--I was still added to another class I had specifically asked not to be enrolled in. I canceled it immediately and requested confirmation that I wouldn't be charged for it. On September 30th, I emailed to request a refund for the unused classes. I was told I'd only be charged for the one session on the 27th. My total charge was $405, and I expected to be refunded everything except that single class. Instead, it wasn't until I filed a dispute with my credit card company that on October 25 I received a refund for only $324. I was charged for the class on September 28. I followed up multiple times from September through November 22nd--about six emails in total--and each time I was told that "Vince was out of the office" and that my refund was still being handled. I am still waiting on that refund. I shared this feedback with them directly because I do think simple improvements--like suggesting owners bring their own bowls or a mat for their dog--could make a difference. I was genuinely hoping to return in the future for trick or scent classes, but the lack of customer service and the difficulty getting a straightforward refund left me very disappointed. I hope they take this as constructive feedback and make changes that improve the experience for other dog parents.

How cool!!! Small…read morepersonable classes ranging from obedience, tricks, agility and more. I randomly tried a package of classes when I stopped by - hoping to get my dog to stop nipping me when he is excited. Classes teach the owner how to train their dog. Go home and keep practicing! The instructors and owner totally care, giving tips to nip behaviors in the bud and to UNDERSTAND your dog. I've only started my pup here, he's 8 - but it's just been fun to interact with him and try something different. Here he's in tricks class!

iSpeakDog! - The Dog Director, Tommy Stark - Dog Behaviorist and Dog Trainer in Corona Del Mar, Ca

iSpeakDog!

(48 reviews)

Tommy helped us with our Miniature Australian Shepherd puppy when no one else would! He came to…read moreour house when she was 11 weeks old (other trainers wanted to wait until she had all her puppy shots) and immediately got us off on the right foot for behavior training. He trained my husband and me as well as our puppy! So grateful. Tommy has a gift for knowing how dogs think and he shares that knowledge as part of the session. We never felt rushed to finish a lesson when he came to the house, he just dealt with our issues and reminded us to keep practicing with our dog until next time. We even decided to enroll in his weekly puppy class so that our puppy would learn to behave around other dogs. His private dog park is a god-send as we live in a condo and don't have a yard for our puppy to play in. She loved going there and we'll be back! We highly recommend Tommy. He showed us how to anticipate what our puppy was going to do before she did it and correct her misdeeds before they take place. Five stars!

Tommy came for our first private session and it went better than I imagined. My husband and I…read morelearned a lot from Tommy. He is very relatable and has a unique way of teaching that is very enjoyable and actually entertaining, all at the same time! Now that is talent! Tommy was made for this job and well worth his price. You get what you pay for. He definitely does not watch the clock and gives you more than 1 hr and does not leave until he has answered all your questions. My dog is already doing better on our walks. Tommy teaches but you have to do what he says or you have wasted your money. I signed up for 5 lessons and looking forward to the rest. I will update when we are finished.

Tony Nila Puppy & Canine Cognitive - Bailey hanging out at her off-leash training

Tony Nila Puppy & Canine Cognitive

(229 reviews)

Xavier is amazing. Cooper had some major issues, leash aggression with dogs, skateboarders, people…read more(if they tried to say hi to cooper from a safe distance) etc. Coops change in behavior started after our first session with him. If you are willing to listen, do the work, be consistent and actually do everything he says to you will not be disappointed. It was worth every $ spent. @ xavier hernandez dog behaviorist on Yelp if you want to see more reviews specific to him. I am no longer dreading taking them on walks. Turns out Cooper just had some anxiety and can get over excited. I thought I had an aggressive dog until we met with a Xavier. Very thankful and grateful.

I have a Large Cane Corso Masstiff female who just turned 1 year old in January. She is going thru…read moreher teenage years has been very dog aggressive lately. She was attacked by a much smaller dog ever since she goes crazy whenever we see another dog. I found a, "Highly Recommended" Dog trainer online according his website. After 3 sessions with him, his advice was to punch my dog in the face and head until she worried more about me than other dogs. As you can imagine that did not work and we stopped going. I started calling around to other trainers I found online but nobody wanted to work with such a big aggressive dog. One trainer referred me to Tony. After talking with Tony and watching his webinar he referred us to Xavier who from the first 15 minutes had my dog sitting down calmly and accepting directions. I can't speak highly enough for how professional results oriented both Tony and Xavier have been. We were considering returning her back to the breeder before meeting Tony and Xavier. Thank you both so very much!

Pawsitive Foundation Dog Training - Sandy

Pawsitive Foundation Dog Training

(61 reviews)

We had an amazing experience with Julie and her 7-day board and train program for our 5-month-old…read morepuppy. Before training, our pup had all the typical puppy chaos--pulling on the leash, struggling to settle, and not consistently following basic commands. After just one week with Julie, the transformation was honestly impressive. He came back walking calmly on a leash, able to self-soothe, and with a strong foundation in basic obedience. Julie was a pleasure to work with from start to finish--super knowledgeable, patient, and clearly experienced. She also took the time to make sure we understood how to reinforce everything at home, which made a huge difference. If you're considering a board and train, especially for a young dog, I highly recommend Julie. It gave us structure, confidence, and a much calmer, happier pup.

Julie provides a safe and fun experience for dogs in her care. I found out that dog parks can be…read moredangerous, because some unsupervised & untrained dogs can get aggressive. Once I had a scary experience at Dog Beach. However Julie is a great trainer and keeps things mellow and fun to small groups of supervised playful dogs that are already socialized and trained at her home. I have a 5-year old goldendoodle who she trained with a special gentle lead leash when he was pretty young. I was at my wit's end with his wild behavior but am pleased to say his behavior is much improved now after lessons & daycare with Julie.

Petco - petstore - Updated May 2026

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