I've been coming to petco generally for my dogs nails for years. Years. Specifically this location. I tend to have really good results. The people are nice and I usually don't have a problem getting in. I'm done. This is petcos fault, not the groomers. Petco can't keep groomers so the continually have to edit their hours and can never get me in. I have a small dog and I literally just need a trim and grind. It takes five minutes. But petco refuses to let me make an appointment because it is their "policy." But then I get there and it's a half hour wait. I can wait, but a half hour is ridiculous. I can't exactly take my dog anywhere to browse in Lennox.I've tried for days to get in but no one can make time. And when I point out the trouble I'm having (with all columbus area locations mind you because I've tried) the typical response is "we open at 9, or have two groomers at 1." Which yeah, that's great, but I have a job where I work business hours, most people do I think? I don't work IN Columbus so I'll never be able to make that. I've been trying during the week because 1. My dogs nails need trimmed, bad, he shouldn't wait any longer, and 2. You would think there wouldn't be so many people? I recognize that needing a trim *now* is totally my fault. But if petco would 1. Make better hours 2. Retain groomers or 3. Allow me to schedule an appointment, this wouldn't be so frustrating. I'm. Done. read more