Lori is the best of the best! My 2 Schnauzers love her doggy playroom! No crates, no cage dryers…read more It always smells so good when you walk in and the music is peaceful! Lori even takes a seasonal picture for you!! It's kind of like doggy daycare.... except for the groom! LOL

1st time going, would definitely recommend! I believe in…read morethings happening for a reason. So when I couldn't find a groomer I could go to within a week-span instead of month-span I ended up here. As luck would have it, there was an opening that popped up and was within a couple weeks! I received before and after pictures as soon as I pulled in the driveway! The service speed was as expected and the pictures tell all. It's like I have a brand new pup, she looks amazing!

We took our dog to Scruffy to Fluffy for the first time today and couldn't be happier!…read more The lady who helped me was a delight; you can tell she truly loves her clients as if they're her own. She was kind, patient, and really connected with my nervous guy. One thing that really struck me about StF is that they go out of their way for customers. While my dog was scheduled at large dog pricing based on his weight, she made it a point to downgrade him to medium when she saw him in person. When I asked if I could add on an additional service for an additional price, she told me they'd be happy to do it for no extra charge. They also text you pictures of your pet, which made my day. I'll be a Scruffy to Fluffy loyalist from here on out. Thank you for taking such great care of my guy!

Lisa is amazing and the most caring groomer I've ever met. I…read morehad a dog with eye problems and would not allow anyone to groom him. After meeting Lisa she developed a plan and comforted him.

I love Megan's Savvy Pet Grooming!! I drive 45 minutes for…read moremy Sugar to receive EXCELLENT QUALITY SERVICE! THEY ARE THE BEST! HE'S EXCITED to see the staff and get his bath and grooming.

Unprofessional, rude and zero empathy for animals…read more I initially really liked this salon, until my groomer left. That should have been my first red flag.

Kellie did an amazing job grooming my pup! He looks so handsome. He loves her. Every time I just…read moresay her name at home, he goes crazy and is ready to go see her.

I will start by stating that I brought my 7lb Maltese yorkie to TLC 2-3 times before I decided to…read morestop going there. When I took my pup there recently to Whitney, he came back with a great cut but when we got home, he was shaking and pacing like he did when he was coming off of sedation from his teeth cleaning. He was so distraught and nervous, unlike any time I had picked him up before. he would not eat or drink and hardly wanted to go outside or play at all. I called TLC and the owner called me back and assured me they would check with Whitney to see if he was scared by another dog or something else. They never called me back after that, not even to check on my pup. I took him to the Shaggy Shack instead and explained what had happened at TLC. They said they had heard this from another client recently as well! And they also complained that they did not get a call back! Something strange is going on at this groomer. Proceed with caution!

Flexible on timing. Always friendly, always a great grooming job, thanks! Love the daycare too!read more

Today was our first time going to Jen's. We have used another groomer in town for almost 4 years,…read moreuntil our dog Maisey started acting fearful. When it got worse at the next visit, we had to make a change. With the pandemic shutting down groomers for a while, I trimmed her at home a few times, and now seemed like a good time to try sometime new to get her looking her best again. Taylor met us at our car, and took Maisey in with her. There was minimal paperwork to fill out. She was very pleasant and professional. After much less time than I am used to, she called to tell me Maisey was done. The only real complaint I have is that picking her up was a mess. Nobody answered the phone or the doorbell (not counting a bunch of barking dogs). On my fourth try, I got someone. Still nobody came out. Finally, someone noticed the barking sofa and came to the front door. Shortly after she went back inside, Taylor brought Maisey out. She looks beautiful, and was very happy. Her nails look like the grinding was a bit rushed, but she hates having her feet touched. Taylor was worried the cut might be too long, but it was much shorter than we're used to. With the hot weather, I had requested exactly what she gave us. Maisey seemed to have enjoyed her time there, including some play time with Taylor's dog. Payment was handled over the phone, and was less than I had been paying. We're very happy with Taylor, and will be returning for all our grooming needs in the future.

Took my dog, Bruno to Doggie Day Spa after a horrible experience at Petco in grandview. The entire…read morestaff was incredibly welcoming. My dog had two spinal surgeries so I wanted to make sure he wasn't placed in any kennel during his visit, the staff listened and were super up front and informative. They use a sort of play pen instead of cages/crates. They texted me a photo of a broken nail my dog had prior to the visit that I forgot to mention. Afterwards you get an entire report on how your pup did including a photo. Will absolutely be back and can't recommend them enough. Thank you Lexi and the entire staff!!

I love doggy day spa, and my dog too loves them as well. they do a wonderful nails and filing…read morethem. It's a two person but he looks forward to it. I night before and he actually knows anticipates. I also use the self wash & love it. These folks are so very friendly and cordial. I recommend them to anyone. I love giving my business to a small business that strives to please their clients. I hope I can always afford you.

Used to be a great place They don't respond to calls. Mixed…read moreup or grooming date. Never going back

Despite an outrageous price increase, this store has not improved its customer service and is still…read morea poor value. Over the years, we have tolerated long appointment times, delayed pick-up times, and grooming services that are not differentiated from other local groomers. TODAY I waited for over 15 minutes to check my dog in! The receptionist inexplicably left while the groomer consulted with the customer ahead of me. When the groomer was done, she left me alone in the "waiting" room. The receptionist soon returned and could not find the appointment for my dog! I will NEVER pay their prices when customers are so taken for granted.

I've been a customer here for years, which is why this experience was so disappointing…read more I called ahead of time to cancel an appointment, and at no point was I told there would be a $20 cancellation or "no-show" fee. At my next visit, I was charged $78, which appears to include that $20 fee without any explanation beforehand. When I tried to ask about it, the front desk employee didn't address my concern directly and instead told the owner I was already disputing the charge. This was frustrating, especially since I hadn't even been informed what I was being charged for in the first place. Clear communication and transparency matter, especially with long-time customers. I trusted this business for years, so being treated this way felt dismissive and unprofessional.

Front desk person is rude and everytime I ask them to leave him longer they shave him this time I…read moreask them to leave his hair a little longer because it's winter and she literally scalped him in certain areas. He won't stop itching and licking the areas. We definitely won't be back.