Cancel

    Open app

    Search

    Petco

    2.5 (51 reviews)
    Open 9:00 am - 9:00 pm
    Updated a few days ago

    Services - Petco

    Bath and groom only

    Full grooming

    Pet haircut

    1 More Service

    Private dog training

    Petco Photos

    From this Business

    Recommended Reviews - Petco

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    Reviews With Photos

    AFTER He's so unhappy. She did not have to scalp down his face too!!!
    L B.

    I'm so very NOT happy with the end result of my pooch's grooming and OMG neither is he! The groomer left him with ZERO personal features despite me telling her he's a rescue from a grandmother. No empathy's was given. Petco/she was not the 1st choice but had the earliest date. I wish I'd went elsewhere. I'm perturbed I was requested to checkout prior to seeing my Oatie because I would've SKIPPED the tip!!! Body wise, ok take him down to a 7 but she went 10! Poor thing is now also scooting his butt across the rug. And licking where ever he can reach. NEVER has he done that. His tail was bleeding - smh. Happy tail my @$$!!! His nails are horrible! Going this low, her errors will need fixing. She literally shaved down his mustache and all facial features!!! It's monstrous and uncaring. Like why?!?!! I'm moving on and will avoid groomers named Sarah, no matter the location or doggy salon. There was ZERO cares given as she could've done a superb job on his face but no - Sarah sucks. Luckily I too have dealt with awful cuts, and showing him empathy letting him know it'll grow back for now. He's sooo not happy.

    After

    I took my dog to get groomed on 1/24/25 . I dropped her off at 1230 I discussed grooming with the groomer AMY told her not too much hair off teddy bear face and leave a poodle puff at the top ! @4 pm I received a notification on my petco app that my dog was ready l which I found strange cause they normally call. I got there to pick her up made a payment which I feel like they up charged. It's normally $63 but today it was $100. They charged me twice for matting saying she was just so matted which I know is not true because before I left we went over her body and only issue was a small Matt at her ears from bows and under her tail . I go back in the room to pick her up and when they walk her out she's yelping and had BLOOD all under her ! So I'm looking like why is she bleeding and everyone in the salon puts their Head down ! Amy then pretends she didn't know and oh good let me get her cleaned up and takes her back in the back ! I request a manger he comes out refunds me and tells me that I can take to be seen by a Vet and they will cover the cost . I call my vet but no emergency appointments for today or tomorrow. We go back in the grooming salon and AMY is bringing her back out ! AT this point I'm upset but we are discussing vet options the clean up and I'm talking to the manager and AMY Keeps trying to talk to me and explain. I'm ignoring her because when I paid ,She was right at the register ,I asked her how was the grooming session she never mentioned the cut, No one called me to say oh there was an accident here today you should come pick her up. She just sent a notification, now you wanna keep talking to test my temperature! She proceeds to say it's not that bad now that they cleaned her up and it's cause she's moving so much that it's so much blood . I don't respond to her. I continue to ask the Manger for vet options and how does payment work if I leave here do they come with me , can I have something in writing that they agree to pay the pet ER ? She interjects again and say she must take her today ! I still ignore her! I call the ER because they say they can't give me any documentation but they can just pay them over the phone and I was uncomfortable with that.We check my dog in over the phone and AMY comes back out in the middle of the MANAGER assisting me to call him to the back ! At this point I'm livid and I explain to her look Miss we are trying to get to the bottom of this situation. Your attitude has been off since I walked in ! You haven't been apologetic at all and you keep interrupting as if whatever you need is bigger than me the CUSTOMER at this point she proceeds to make the manager come to the back. Another associate had to finish the conversation we were having on the phone with the pet ER ! I waited for the Manager to return to explain to him that I didn't appreciate the way I was being treated , the customer is always first what ever issue they may have been having could wait until I was out the door and I felt that AMY was being rude because she wasn't getting the attention , she Interjects again starts fussing with me and I fused back and she proceeded to call the POLICE !!! Now I'm really pissed because you have been ANTAGONIZING me since I came in here. I no longer wanted to deal with you and now that I'm responding you call the police in DISTRESS as if I'm the AGGRESSOR ! The police showed up I waited because I didn't want her story to change! I got a case number , I try to leave and AMY tells me I can't take the grooming Paper that they normally give at the end of the session. The officer looks confused and ask why she can't she just print another one ! This lady is RUDE , UNAPOLOGETIC she did a TERRIBLE cut , it is uneven and skinned my poodle all the way down , which doesn't explain the upcharges ! She didn't clear out my dog's hair out the EARS ! PLEASE DO NOT TAKE YOUR DOG THERE! They did pay for the ER visit once I got to the ER however all I had to deal with is unacceptable!!! AMY SHOULD BE FIRED !!!

    Jason J.

    Generally I do my pet related shopping at another pet store (rhymes with "LetsFart") because it's twice as close. But recently they've (the one near me at least) quit carrying the larger bags of dog food for senior dogs that I buy. The seem to carry the larger bags of all the other varieties this brand makes still. For a few months I figured they were just out when I went . . . . and I would end up going to Petco. Sure, the other place still had small bags . . . . for which you end up paying about twice as much per unit . . . . no thank you! Besides the dog food, Petco had a great selection of toys, including some awesome Star Wars related one's. And even though I haven't had saltwater fish for about 20 years, going here makes me think, "Maybe it's time again.". At the very least . . . . come check out the cute lizards.

    Cat litter refill station! A great way to help reduce your kitty's waste and save some money :)
    Alexandra M.

    We get our kitty's vaccines done at Vetco since they are far cheaper than having them done at her vet's office. After each vaccine, we just have Vetco transfer the records over to her vet's office and it's easy peasy, quick, and saves a ton of money! I love that Petco has a lot of zero waste initiatives such as the cat litter refill stations and pet treat stations where you can bring your own container. They have good prices, and lots of sales, not to mention that you can combine it with their loyalty program. The customers seem friendly and are willing to help if you ask for it. I'll continue coming back.

    Handsome!!!
    Elizabeth R.

    I can't believe I have never reviewed the grooming salon!!! This is our favorite spot for a long time. I love the whole team of groomers. They're great people and really care about the dogs. My dog goes in often for anal gland expression, and recently a fantastic puppy cut. Thanks for everything!

    Chrissy S.

    BUYER BEWARE!!!Don't shop here is you love your pet! We bought bones from the treat bar, brought them home and put them in an airtight container to keep them fresh. When I went to get them a treat a few days later I realized there were bugs in the bones. So disgusting. Update: Petco replies to my review... I contacted corporate and I'm still waiting for a reply a week later; they were supposed to follow up within 24 - 48 hours. So far I've been told by the manager of Petco that if he received a steak from a restaurant with bugs IN IT he would give the restaurant another chance to fix the problem. When I spoke to corporate I had a representative tell me to just continue to use my container even though it has worms and bugs in it. Oh, then he told us, the bugs could come in use for a reptile that I don't have. There seems to be a bigger problem with PetCo than them just serving bugs and worms to our fur babies. Disgusting. Would you really let a restaurant who serves you a steak with bugs IN IT, serve you again? This experience has opened my eyes. I will never go to another PetCo again.

    AFTER

    If I could give a minus 5-star rating, I would. I brought my Yorkshire terrier to the salon for grooming. The grooming included a bath and haircut. When I arrived to pick him up, he looked like a chihuahua, and I expressed this to the groomer. I'm furious. When dropping him off, I specifically told the young woman to only take enough off to give him a shapelier cut. Only take a little since I was bringing him back on December 19th. I even went as far as providing a picture of what I expected. My dog looks NOTHING like a Yorkshire terrier!!!!! I'm not sure why she cut his hair so low! Grooming does not equate to simply cutting the dog's hair as low as possible. I'm really floored. My dog is a part of this family and to have him treated so poorly is deeply hurtful and concerning. In addition, it's getting colder and for a small animal, this is more than a short haircut. He has also been very sad ever since. I now must mitigate issues that otherwise would not have been prevalent. This makes me sad and tearful every time I look at him as this cannot be fixed. PETCO please retrain your groomers and/or ensure you hire proven ones. I'd hate to have anyone else have this type of experience.

    My Diva

    See all

    3 months ago

    Business owner information

    Photo of Petco C.

    Petco C.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Business owner information

    Photo of Petco C.

    Petco C.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of L B.
    0
    63
    96

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Anna R.
    94
    8
    10

    10 months ago

    Business owner information

    Photo of Petco C.

    Petco C.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Business owner information

    Photo of Petco C.

    Petco C.

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Business owner information

    Photo of Petco C.

    Petco C.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Business owner information

    Photo of Dexter V.

    Dexter V.

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0

    2 years ago

    Business owner information

    Photo of Petco C.

    Petco C.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Business owner information

    Photo of Dexter V.

    Dexter V.

    Helpful 2
    Thanks 0
    Love this 1
    Oh no 0

    4 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 1

    8 years ago

    Business owner information

    Photo of Corrine O.

    Corrine O.

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 1

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Business owner information

    Photo of Dexter V.

    Dexter V.

    Helpful 0
    Thanks 0
    Love this 2
    Oh no 0

    5 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 1
    Photo of Luke B.
    143
    25
    9

    8 years ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Oliver L.
    201
    265
    19

    5 years ago

    Business owner information

    Photo of Petco Support

    Petco Support

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0

    4 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Cathy P.
    30
    92
    109

    4 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    14 years ago

    Helpful 8
    Thanks 0
    Love this 5
    Oh no 0

    7 years ago

    Business owner information

    Photo of Dexter V.

    Dexter V.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    12 years ago

    Helpful 3
    Thanks 0
    Love this 1
    Oh no 0

    14 years ago

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0

    7 years ago

    Business owner information

    Photo of Dexter V.

    Dexter V.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    12 years ago

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0

    5 years ago

    Business owner information

    Photo of Petco Support

    Petco Support

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Patrick B.
    47
    218
    609

    12 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Business owner information

    Photo of Petco Support

    Petco Support

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    10 years ago

    Helpful 6
    Thanks 0
    Love this 1
    Oh no 0

    9 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Becca S.
    11
    29
    15

    10 years ago

    Helpful 4
    Thanks 0
    Love this 2
    Oh no 0

    14 years ago

    Helpful 3
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Business owner information

    Photo of Petco Support

    Petco Support

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    Page 1 of 2

    Ask the Community - Petco

    Review Highlights - Petco

    Generally I do my pet related shopping at another pet store (rhymes with "LetsFart") because it's twice as close.

    Mentioned in 2 reviews

    Read more highlights

    Barks & Bubbles - New toy from Barks & Bubbles!

    Barks & Bubbles

    (11 reviews)

    "And here I am at 12409 Lime Kiln Rd!" Mojo JoJo shouted triumphantly, his simian and Chemical X…read morevoice reverberating up the driveway to a little blue hut-displaying "Barks 'N Bubbles" in prominent sky-blue letters. "12409 Lime Kiln Rd is where I'm at!" Mojo JoJo yelled redundantly. "BUBBLES!!! I have found you, third Powerpuff Girl!" Mojo JoJo laughed. Mojo JoJo paused to reflect, "But why were you so foolish to write your name on the door?" Mojo JoJo reached for the door handle. "Drat! I don't have an appointment, and an appointment I needed!" He glanced at his notes, before calling one of his humans whom he brainwashed with a head of Anubis statue, empowered by rubies he had also procured, to make the call on his behalf. With his appointment having been placed, he waited the requisite amount of time, hiding poorly behind a fence, until he could be "right on time" and knock. "And where are Blossom and Buttercup, your Yorkies?" one of the kind employees asked. Mojo JoJo grinned malevolently. The human he had transformed into a dog had remembered the names of his other two archenemies. "I knew it! She was foolish enough to write her name on the facade. Unwise even, I say." He then looked inside and begged their pardon for a moment as he turned to one of the dogs who had just luxuriated in a warm bath with, much to his chagrin, no longer extant bubbles. "Where is Bubbles? I am losing my patience! My patience is ebbing! One might even say waning!" At that point, several of Barks 'N Bubbles's canine clients began to bark in wonder at the oddly-dressed and Machiavellian-sounding chimpanzee; and Mojo JoJo lowered his head and realized he had been had. He saw how happy the dogs looked, dressed in their Halloween-themed bandanas, and how excited they were to be safely reunited with their owners and to be encouraged to pick out a squeaky Halloween-themed toy, and he paused magnanimously. "May I make an appointment for myself? An appointment I would very much like to make!" The Powerpuff girls would have to wait, and so too would the city of Townsville!

    Amazing place and best service ever! I have five Pomeranians and they really needed a good groomer…read moreto remove all knots. At Barks and Bubbles they were amazing. They were able to remove my dogs undercoat. And the service was great too! Thank you!

    Pawesome Palace

    Pawesome Palace

    (19 reviews)

    Had my cat, Luna, groomed here (short hair bath). It was great. She was handled with care and is…read morenow a happy clean cat. Hard to find cat groomers that are highly rated, so I'll be coming back to Bri for sure.

    I wanted to share my recent experience in hopes it helps improve communication and client…read moreexperience going forward. When booking online, the system prompts you to enter your card information immediately after selecting an appointment. Typically, this step indicates that a deposit will be processed, but that wasn't clearly communicated at the time of booking. When a team member later called to confirm my appointment, I mentioned that I had already entered my card information during the booking process. There was no follow-up from the team to clarify whether the deposit had been received, and since no additional communication was sent, I reasonably assumed everything was confirmed. However, I received a text message at 5:40 p.m. on 10/10/25 -- about 20 minutes before closing -- stating that my appointment scheduled for 11:00 a.m. on 10/11/25 had been canceled. I immediately called and texted but didn't receive a response until the next morning when the business reopened, at which point the appointment was already canceled. Given that appointments here are often booked weeks, if not months, in advance, it's extremely difficult to pivot or make alternate arrangements on such short notice. The lack of follow-up and the last-minute cancellation were disappointing, especially considering the time and planning it takes to secure a spot. I'm sharing this feedback constructively, as I understand things happen, but clearer communication and more proactive customer service would go a long way toward improving the overall experience.

    Katy's Mobile Pet Spa - Freshly groomed by Katy!

    Katy's Mobile Pet Spa

    (12 reviews)

    She did a great job! Our dogs were a mess since the last time they were groomed was February! Back…read morein May we contacted her in a desperate need of a groomer since ours had closed due to the Pandemic and she was able to squeeze us in and make our crazy looking dogs look normal again! She is very convenient and does an awesome job! Our dogs seemed to enjoy her too! Her pricing is totally fair! We have been going to our groomer for the past 10 years and after one time with Kathy we have decided to stick with her now! She has a lot of knowledge about dogs and gets the job done!! Thanks for everything! Definitely recommend!!

    Not using her to groom my dog ever again. First, she cut the top of my dogs head weird and gave her…read morean uneven haircut. Second, when I smell her she doesn't smell like shampoo or anything pleasant at all. In fact, she smelled like cigarettes and I KNOW FOR A FACT it didn't come from my place because I despise smoking. Third, she hooked herself up to my house and used my electricity instead of a generator and charged me full price for it when she was using MY electricity AND without permission. Fourth, something must've happened during the grooming session because I see my dogs fur everywhere outside my house. Was she shaving my dogs fur outside the truck? If so, why? They normally do it inside the truck. She also did not clean up after herself very well and left me a mess to clean up so my second dog (a 3 month husky) does not come by and eat it up. Fifth, before I scheduled the appointment with her I asked for the pricing. She told me it would be $50. After the grooming is complete she charged me $60. Lastly, she hurt my dog to the point where she was bleeding under her arm and she didn't even bring this to my attention!! There is now a scab the size of a quarter under my dogs arm. I uploaded a photo. I'm very displeased with this service and I'm NEVER going back nor will I ever recommend her to someone else. DONT MAKE THE MISTAKE I DID. GO SOMEWHERE ELSE.

    Pretty Pups Pet Care - Mark on face after salon

    Pretty Pups Pet Care

    (20 reviews)

    The owner here has integrity and clearly seems to value establishing a good relationship with…read moreclients to build a loyal customer base, and also prioritizes high quality service rendered by her staff. I would encourage people to not be deterred by any negative reviews of this business and give them a chance and formulate your own opinion. An error did occur in one of our visits, but I won't go into detail because I think what's more important is not what error it was that occurred, but rather the incredible efforts made in response by the business to rectify the issue. Our concerns were listened to and the response was respectful. The owner not only heard our concerns but they were able to show they can be objective in their assessment of the issue. They went above and beyond to make it right. The solutions offered were both incredibly generous and fair. In terms of the quality of the grooming, they made our fur babies look like pristine angels. They smell fantastic too, and their hair looked amazingly glossy and soft. They appear to do great with grooming both small and large dogs (we have both), and they even did great work on our big boy who has hair that's more difficult to work with. In resolving the issue with one of our pups, they blended things perfectly to make the original issue appear more natural and less jarring. The staff there seem to love what they do, have patience, and take pride in their work. They have great humor as well. We will be happy to take our fur babies there again.

    Amazing place! Emily is such a great person and does so well on my pup. Go here if you're looking…read morefor a groomer!

    Petco - petstore - Updated May 2026

    Loading...
    Loading...
    Loading...